Artsystems Erfahrungen

Using Artsystems Pro and Artsystem5 art focused databases

Kommentare: Overall, Artsystems provides a system with functionality that is extremely well suited to recording, tracking and reporting on everything to do with artworks.

Vorteile:

Having used Artsystems Pro (with Cloud Sync) for a number of years, I was impressed by its wealth of features and attentive support team. Being able to quickly generate custom reports on a searched-for selection of artworks has been invaluable. Our database, which contains a considerable amount of content, including many images and some custom data fields, was then migrated seamlessly from Artsystems Pro to Artsystem5. With Artsystem5, all of the functionality and more has been very successfully moved to a powerful and convenient web-based system.

Nachteile:

Although Artsystems Pro worked very well and was equally well supported, it did require a supervised (video call and remote machine access) update every time Mac OS received a major update. With the migration to the fully web-based Artsystem5 this inconvenience was removed.

The best database management system for galleries and collections

Vorteile:

The absolute best part about Artsystems are the people who work there. The training and tech support are amazing - second to none. Most of the staff have been there for a long time, so they have great continuity and deep knowledge of (and passion for) the system. It also helps that Artsystems has been around for several decades, and the program has evolved with the technology. The staff are super responsive and willing to provide as much training and assistance as needed - and answer any question we might have. They've also been excellent about creating customizations for us, such as bespoke invoicing forms, or tailoring other system features to accommodate our workflow. In fact, I've spent so much time with Artsystems staff on the phone, I now consider them friends as well as business partners. There's a lot more to learn still as we've only been using the system for a few months, so maybe later I can update this review with a more detailed discussion of the functionality. But so far, so good.

Nachteile:

The Artsystems integration with Artsy isn't great, and isn't complete. It's something they need to work on, and I think they will, so that should improve soon. Also, unlike Artlogic, which has a relational database that feeds into a front end website that Artlogic powers, Artsystems is just the database, and doesn't have a website option.

Ever Evolving Products and Support

Kommentare: I can rely on Artsytems for timely service when needed and for innovating its integrated product lines to support and grow my business over time. This has allowed me to remain focused on my business and serving my clients and artists.

Vorteile:

My gallery has been served by Artsystems since its establishment in 2006. Over the years, we have migrated our database easily to newer and ever improving Artsystems client and data management tools, which connects to and serves the website that Artsystems designed and hosts for us.

Nachteile:

Like all software, it requires updates and adjustments to keep pace with every advancing computer operating systems.

Excellent Software for the Fine Arts Industry

Kommentare: As a fine art landscape photographer with a growing portfolio and numerous gallery relationships, I found that managing my print inventory with Excel was no longer adequate to my needs. I have adopted Artsystems Pro, and with its flexibility and robust data management capabilities, I know where all of my prints are, and my consignment, invoicing,reporting and contact management workflow is vastly simplified. Software support has been excellent. The savings I have realized from being on top of otherwise-misplaced inventory is well worth the investment cost of Artsystems Pro alone!

Vorteile:

Functionality allows me to eliminate the redundancy of data input and output in different business processes (inventory, consignment, invoicing, reporting, etc.). Easy to learn. Excellent customer support program. Better control of inventory pays for itself.

Nachteile:

No cons in my view. I am very satisfied with my purchase.

A world class database system for artworks: Artsystems and ArtSystem-5

Vorteile:

In May 2020 not long after the launch of Artsystem-5, I became a user of Artsystems. My mission was to input the manually recorded ledger data and to upload the converted digital images from Ektachrome film for over 10,000 works of a well known artist. The system has provided an excellent platform to accomplish this task. The powerful interface software is straightforward and it permits a user to flexibly manage the database elements in many dimensions such as year, medium, price, and description. One of Artsystems big strengths as a company is providing its customers with an extremely knowledgable staff of software and systems engineers that can help users navigate the complex queries that the database can handle and that most users may only infrequently use. I have interacted with almost the entire Artsystems staff at one point or another over the past five years and have always had my problems, questions and issues addressed and solved quickly. From both standard and custom report generation to helping build custom queries the Artsystems experience is an enterprise level resource that can be just as useful for a single customer/user. They have built an excellent business model for success in the this field with people and systems.

Nachteile:

Well of course it would be a bonus to have the superlative systems staff of Artsystems available for consultation 7 x 24 but I like their pricing model as it is!!

Vital software with great support

Kommentare: We have been using Art Systems for over 20 years. It has been vital as a print publisher to keep track our extensive inventory with their EDITIONS module. It is quite easy to enter new editions considering how complex the software is. It has also been a time saver that they have integrated Quickbooks into their software. We don’t have to double enter invoices into our accounting software. Art Systems new program A5 has been invaluable during the pandemic. Since our database is now cloud based, our entire team was seamlessly able to work from home making invoices, tracking previous sales and having our clients contact information on hand.

Vorteile:

Support is super quick to respond and resolved lightening fast. Since switching to the cloud based system, all support is efficiently handled by emailing a description of the problem. Along the sidelines, the Quality Assurance team fixes it! It’s so simple. Gone are the days of having someone remotely jump on my computer to see what’s going on and taking the time to work with them to resolve. It’s fixed from a distance and they simply let us know all is set. It could not be easier.

Nachteile:

Since they upgraded to their cloud based system, A5 has many more features. We are most certainly not using the new program to it’s full potential but plan to learn and integrate all of its latest features.

Couldn't image running my business without Art Systems

Vorteile:

I run my art gallery business with Art Systems because it helps me keep my business efficient and effective. I chose Art Systems because Pro Database Software allows me to manage our inventory, our mailing list and our transactions efficiently by connecting all of the data. I post all my financial data to QuickBooks which removes any repeated data entry and provides me with the means to double check my accounting or find mistakes quickly. I also use Art Systems for my website from which I continually get positive feedback on the design and functionality of the site. Pro allows me to easily manage the site. Each Art Systems tool saves me time and money. With Art Systems, tasks get accomplished faster and more efficiently thus making my business more effective. Art Systems is a business that continues to be vested in the success of its customers. They continually provide prompt and excellent support in a generous manner. They are always finding ways to respond to the changing art market by providing updates to their products and create new one to better serve their customers. I have worked with Art Systems for 25 years and couldn't image running my business without them.

Nachteile:

There isn't another gallery management software that comes close to what Art Systems provides.

I Don't Know What I'd Do Without ArtSystems

Kommentare: When I started my project, I was working with a 35mm camera and keeping hard copies in plastic sheets in binders. The process of categorizing, sorting, sending out information has changed exponentially over the years and ArtSystems has been a huge part of that for me. (See comments in "Pros" section.)

Vorteile:

I began using ArtSystems in the late 1990’s to catalogue the work of my late aunt, painter [SENSITIVE CONTENT HIDDEN], who created more than two thousand works on canvas and paper during her lifetime. From the earliest version to the current cloud-based program, ArtSystems has evolved to meet my growing needs and proved to be a key organizational tool as I recreated exhibition history and curated new exhibitions, built a website, and gathered material for the Walinska papers at the Smithsonian Archives of American Art. The people behind this software understand the needs of artist estates and are a joy to work with. Their hands-on support and training, and their openness to comments and suggestions, have made learning and utilizing this program painless and productive.

Nachteile:

There is nothing negative to say. The software just keeps getting better, as the creators are constantly seeking feedback and making updates.

Brief Testimonial

Vorteile:

I was first introduced to Artsystems over ten years ago. When I needed to create a new collection database, there was little question in my mind of who to reach out to. The cumulative experience of the team at Artsystems is unmatched. Their database provides all of the necessary tools to manage and run an art based business. Creating such a customized database tailored to the artworld is hard earned. When you use ArtSystems you are immediately aware that the team has worked very closely with gallerists and dealers to offer the tools, templates and organizational ability needed to get the job done. The introduction of A5 has been a welcome addition. All of your business data is available, at all times anywhere in the world with an internet connection.

Nachteile:

I don't use the direct email feature, I find it easier to create documents and export them, as opposed to directly sending info out of Artsystems.

Web Based is the Best!

Vorteile:

We have been Artsystems Gallery Pro users for many years, and the web based aspect of A5 was important to us because it made the database accessible from any location with an internet connection. I know this has made our IT manager’s life much easier, and it has been essential considering that our staff is primarily working remotely during the pandemic. The ProFile app has also improved the way we communicate with clients, and it allows us to work efficiently while in the gallery and at fairs.

Nachteile:

Moving from one version of the database to another can be a challenge simply because of the learning curve. However, the support team does an excellent job with training sessions and they respond to questions quickly.

Efficient System

Vorteile:

We have been working with Artsystems for 23 years and in that time they have constantly pushed to upgrade their database software in ways that makes our business run more efficiently. They have refined their product and met our needs every step of the way. And their support team is diligent and responsive . The at team Artsystems collaborated with us to create a custom website that perfectly suits our needs. We have two locations so needed to basically double the site. Also we wanted a way to have prices appear with a password. They figured out how to do both of these things and lots of other small modifications that we dreamed up. They understood our needs and found creative ways to meet them. We are extremely happy!

Nachteile:

We are very happy with the services provided by Artsystems.

Artsystems helps make our collection accessible

Kommentare: The licensing cost for Artsystems is well worth it for large collections of art. Also, I recommend paying extra per year for support access. The staff is quick to respond and give excellent friendly instruction. They have often come to my rescue when I had an urgent task to accomplish.

Vorteile:

An archive is only as good as it is accessible, and Artsystems makes it very easy for us to present our collection to clients, galleries, book publishers, and curators worldwide. The works, contacts, and transactions fields coordinate beautifully, and reports and worksheets are smart looking and quick to put together. Just as important, the AS staff knows the product inside and out and is always there to help. There are very few art databases that are comparable to Artsystems.

Nachteile:

Artsystems is a sophisticated database that takes a while to learn.

Over 20 year relationship...

Kommentare: We joined Artsystems in 1999, first with R.B. Kitaj's studio, and now as an integral part of my work with the R.B. Kitaj Estate. The database is used daily, as we track inventory, gather information for rights and reproduction requests, or review historical notes on the work for scholars. Artsystems support has been invaluable over the last twenty plus years! We are grateful to have them as part of our support system.

Vorteile:

The ease of use; the ability to include a variety of images; and the Customer Service is FABULOUS

Nachteile:

The annual cost - but it is worth it! We take advantage of the services provided. Money well spent.

An indispensable product for our business

Vorteile:

Artsystems software allows us to effectively manage our extensive inventory of more than 50,000 works of art. Artsystems is not only intuitively designed and straightforward to use, it also allows us to integrate our inventory, contacts, and transactions, efficiently cross-linking all of the data. Customizable reports, including invoices, consignment agreements, and client presentations are also particularly appreciated and help to streamline the gallery’s workflow. I have always found the Artsystems support team to be responsive and personable, continually providing prompt and knowledgeable assistance. In short, Artsystems has proved to be an indispensable tool for managing our business for more than 20 years.

Nachteile:

Since our inventory is so large, the data can occasionally take a while to load.

Artsystem5 Provides a Total Solution

Vorteile:

We converted our art collection management system from a home grown Access Database to Artsystem5 and I have been extremely pleased with the entire solution. The conversion went smoothly, the functionality of the system is everything they promised it would be and more. On top of that, the support staff has been great to help me learn just all what the system can do. Artsystem5 allows me to be more productive every day.

Nachteile:

Only wish the dimensions were in decimals not fractions. But this is a very minor point.

Artsystems review for Gary Price Studios Inc

Kommentare: We have been using Artsystems for many years at Gary Price Studios and have been pleased with their level of support when needed and with how the software is designed. We love how simple it is to use and does not require a lot of training to understand how it was designed. The new A5 cloud based system has been a great improvement for us as we can manage our needs and records on the go. We would highly recommend working with Artsystems!!

Vorteile:

I love the convenience of the cloud based program, it is easy to use and very simple to navigate.

Nachteile:

At this point in my usage I do not have any issues with the new A5 cloud based program.

Great Database

Kommentare: Etherton Gallery has been with Artsystems for over a decade, and we couldn’t be happier with the program. It has everything we need, and more, to store our inventory with ease and peace of mind. The support staff is extremely helpful and knowledgeable. We can’t say enough good things about this data base, thank you Artsystems for your continued support.

Vorteile:

Easy to use. Gets the job done. Great database to store our large inventory.

Nachteile:

Tiny issues here and there, but the support staff is extremely helpful.

Review by an uber user of Artsytems

Kommentare: I especially like the support. My support people are [SENSITIVE CONTENT HIDDEN]. They always help me and have lots of patience with me.

Vorteile:

It keeps me organized. Allows me to be the best registrar of the collection. It's extremely important to me. One of the most important things in my life.

Nachteile:

I like everything about it. No complaints.

Great prodcut!

Kommentare: For approximately 30 years, Artsystems has helped streamline our gallery operations, manage client contact information, and maintain the records of all artworks that we handle. We especially appreciate the ability to create customized reports, including invoices, consignment agreements, and documents for internal use. Artsystems software has changed the way we keep records for our business and has only been improving over the years.

Vorteile:

We especially appreciate the ability to create customized reports, including invoices, consignment agreements, and documents for internal use.

Nachteile:

Aesthetically, I think Artsystems could use a makeover. Maybe to look a little more modern/chic.

"Artsystems assist us in making our collection more accessible."

Kommentare: Overall, Artsystems provides a system with capabilities that are ideal for recording, tracking, and reporting on all things related to artwork.

Vorteile:

I've been using Artsystems Pro (with Cloud Sync) for a few years and have been impressed by its extensive feature set and responsive support team. It's been essential to be able to rapidly build custom reports on a certain set of artwork. Our database, which has a lot of material, including a lot of photos and some unique data columns, was then effortlessly moved from Artsystems Pro has been upgraded to Artsystem5. Artsystem5 has effectively converted all of the features and more to a robust and convenient web-based system.

Nachteile:

Although Artsystems Pro performed admirably and was highly maintained, it did necessitate a supervised (video chat and remote machine access) update whenever the Mac OS received a major update. This issue was eliminated with the switch to Artsystem5, which is completely web-based.

12 Year Customer

Vorteile:

For over 10 years we've been using Artsystems to manage our client base and inventory. We've had excellent support over the years, including updating major versions without problems and we especially love how the database syncs to the website easily. Artsystems have found a way to support our bilingual website which was super important.

Nachteile:

After 12 years of entries our database is fairly large so the software can render a little slow, especially when looking at images/ large bodies of works

Easy to use program

Vorteile:

I like that the system it is very complete and keeps changing for more upgrades. I am the only user at our gallery and I find the system very easy to use. We use gallery system for our inventory, and also the ipad app for art fairs.

Nachteile:

I am very happy with it, nothing bad about it

Artsystems is a great program!

Kommentare: Since introducing Artsystems to our gallery, it has become vital in running our business. Artsystems allows us to manage our inventory across multiple locations efficiently. The support staff has been a pleasure to work with as well. They go above and beyond to customize the system to meet our needs and aid us in way we need.

Vorteile:

Allows us to manage our inventory with ease and efficiency. Great support team!

Nachteile:

Having a separate APC environment, however making that move showed a big improvement of how fast the software was working.

Great product!

Kommentare: Artsystems has been flexible and supportive of our needs. They provide excellent customer service and are always responsive. They also provide expert support personnel who complete data input and uploading information to our website, which is incredibly helpful when we are short on time.

Vorteile:

Artsystems is very easy to use. The program helps us manage a database of thousands of artists' images. It also easily tracks biographical, provenance and contact information. Many reports can be easily customizable and extracted from the database, which is incredibly helpful when managing inventory.

Nachteile:

I hesitate writing a con, as we are very pleased with the program. If pressed, I would mention the search feature on the online platform could be more robust. That said, it is perfectly functional.

We love Artsystems!

Vorteile:

Our gallery was one of Artsystems’ very first clients and I, personally, have been using the software for almost 20 years. I don’t know what we would do without it! Artsystems is user-friendly and allows us to keep track of our entire inventory, contacts, offers, consignments, and sales. Their support staff is amazing as well and is always available to help.

Nachteile:

I don't have any complaints about the software.