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Über BirdSeed

Kostenloses All-in-one-Website-Engagement-Tool – 12 Tools in 1 Schaltfläche integriert

Erfahre mehr über BirdSeed

Vorteile:

Love the knowledge base and video features. The tool does a great job of giving you a support dashboard/chat bubble for your site.

Nachteile:

I don't see anything I don't like. If I ever need something, they try to roll out specific features quickly.

Bewertungen zu BirdSeed

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,7/10

BirdSeed hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 18 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (18)

Cherlyn
Cherlyn
Heartbreak Whisperer in Singapur
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So many little engagement widgets in one thing!

5,0 vor 5 Jahren

Kommentare: Great! I know that site visitors coming to my site want to get their information immediately, as well as possibly get in touch, so this meets all of their needs.

Vorteile:

I couldn't have imagined this myself. What a great, innovative piece of software! I was looking for something to replace my tawk.to chat tool, and found this. It so smoothly gives my site visitors exactly what they need immediately, it's almost divine! I am greatly excited about the uses of this tool once my site gets more traffic.

Nachteile:

Really, there's nothing to dislike about it. I am impressed and pleased with the tool.

Antwort von BirdSeed

vor 5 Jahren

Thank you so much for the review, Cherlyn! We really appreciate that you have used our product extensively and really understand the value of having different things for different visitors.. and provide them immediately! We will continue to improve our product and hopefully have some things coming soon that help you convert even more visitors to engaged contacts!

Dustin
Dustin
Director of UX development, social media and SEO/SEM in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

What a great sales/support tool for your site

5,0 vor 5 Jahren

Kommentare: Easy to setup and install on your website. So far it has been a cool addition to my website.

Vorteile:

Love the knowledge base and video features. The tool does a great job of giving you a support dashboard/chat bubble for your site.

Nachteile:

Wish it had more native integrations with other applications. It does have Zapier ($$$) which helps, but it is still limiting.

Antwort von BirdSeed

vor 5 Jahren

Thank you SO much Dustin!! Reviews like this mean the world to us! We will continue to hopefully add additional lead conversion value in the future.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nice all in one platform!

3,0 vor 5 Jahren

Vorteile:

I loved that I would allow me to add a chat function to my site that I could customize to send clients to different places. Being able to schedule meetings directly in the chat was really nice. There are lots of helpful tools to help you connect with and direct customers.

Nachteile:

It seemed a bit glitchy when I first started to use it. The chats wouldn't load or I wouldn't get notifications for the chats, which defeats the purpose. I would love if this integrated with something like Slack and even messenger to have a unified chat inbox.

Antwort von BirdSeed

vor 5 Jahren

Thank you so much for your review! We are in the process of making substantial updates to our live chat tool and would love it if you check it out in about 10 days. Regarding notifications for the chats and getting notified in Slack, I would be happy to help you get those setup in minutes! You also are able to add in FB Messenger and I can show you how to do that as well. If you could open a ticket by emailing Support@birdseed.io, we will get those sorted out for you very quickly!

Matthew
Founder in Australien
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Keep potential and current clients engaged and up to date - even if you're unavailable.

5,0 vor 2 Jahren

Vorteile:

Normal chatbots are very basic, offering simple back and forth text discussions. BirdSeed expands on this, offering a large selection of ways to connect with customers, cut down on admin tasks and provide specific call to actions. I have used Birdseed to allow potential clents to schedule meetings without going back and forth over email or chat, and provided an FAQ system where users can find answers to common questions themselves. I have also displayed a latest video on the app which got a number of positive comments. I don't use BirdSeed to its full potential, but only using a few of the features it offers saves a large amount of time (and I believe gives more satisfied customers). While I'm using the paid offering, the free solution is suitable for many businesses and is far more feature rich then alternatives. I found BirdSeed easy to set up and maintain.

Nachteile:

In the past there were a few instances where the widget seemed slow to load, but this hasn't been an issue for some time (8 months plus).

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love this App

5,0 vor 4 Jahren

Kommentare: Overall I have had a great experience with increase customer time on my sites, better engagement and much more professional looking layout in a easy to find tool.

Vorteile:

This app can do so many things and is all inside the popup. Not only can you use video to connect with clients on any level you decide ( For FAQ questions, For Demo etc. ) but also Live chat and email. It offers more that I have not used as of yet.

Nachteile:

Really no major cons. Sure a few minor technical issues due to so many different themes being used but all are taken care of fast. The developer is hands on and very responsive.

Antwort von BirdSeed

vor 4 Jahren

Hello There~ Thank you SO much for the review. We have really worked hard to create a product that is easy to use and valuable for engaging more of your website visitors. Really appreciate you taking the time to write the review and the kind words! We will continue to build a more trusted and feature-rich product!

Janeris
owner in USA
Fotografie, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Birdseed is great all around

5,0 vor 4 Jahren

Kommentare: Anytime I have an issue, their support online and on facebook answers right away. They help roll out new features as requested.

Vorteile:

I really like the ease when setting it up. I like the ability for my clients to reach me easily and quickly.

Nachteile:

I don't see anything I don't like. If I ever need something, they try to roll out specific features quickly

Antwort von BirdSeed

vor 4 Jahren

Janeris, Thank you SO much for the review!!! We really, really appreciate it and we have some powerful updates coming very soon!

Craige Hardel
Craige Hardel
Owner in St. Lucia
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect agent for small businesses

4,0 vor 5 Jahren

Kommentare: It's a good tool and filled a lot of holes in our marketing. Especially the livechat and call request I do recommend if you want something you can use right away and know what you want

Vorteile:

Birdseed saved me a lot of time and energy when interfacing with my clients and potential ones too. It's features are actually unique compared to what's on the market The tools are well thought out and covers a lot of use cases you would combine in several other applications

Nachteile:

Integrations are still missing and can be optimized a bit. They have zapier but it's a bit slow. Not enough native integrations. It would nice if they have a few like slack and autoresponders

Antwort von BirdSeed

vor 5 Jahren

Hello Craige!! Thank you so much for your review. We appreciate that you find our offering unique as that is exactly why we built something we felt was different and needed.. we also wanted something that would work for all businesses looking to better engage website visitors and allow them to "take their next right step" in the process of becoming an excited customer! We are still working on ways to improve the integration process as we know that easily connecting to other products is very important for businesses to complete the loop of responding to their leads. Thank again!

Cristian
Cristian
Founder in Chile
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

If you hate bots and want a simple tool for Leads, this is it.

5,0 vor 2 Jahren

Kommentare: Overall is a great tool. I like it and it works. Would be better to have a ground integration with different CRMs out there. Also will be great to have more native tools like Whatsapp and Messenger. By all means, it works fine and specially if you hate bots like me.

Vorteile:

I love the granularity of having 12+ tools under the same roof. The UX inside and for the customer, are great an needs to mention. Is simple, and deployment is awesomely fast.

Nachteile:

I like the app to work on autopilot. The Chat can work better in iOS app when someone ring the bell. I say it needs more work in integrations, not zapier i mean. Specially to CRMs like Keap that can send automatic e-mails in case of an emergency.

Nicole
Director in Malaysia
Sportartikel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Start To Cover What We Need

5,0 vor 5 Jahren

Kommentare: The overall experience is good and no negative comment at the point of writing

Vorteile:

1) Constantly improving app 2) Simple and easy to use 3) It is a Swiss Army tool for our business 4) It is on par with Intercom

Nachteile:

1) To have more integration for the calendar feature not just Google Calendar 2) More integrations with email marketing systems such as Mailer Lite, MailChimp, etc

Antwort von BirdSeed

vor 5 Jahren

Thank you Nicole!! We really appreciate the review of BirdSeed. We know we aren't perfect.. but improving and trying to add value every day :) Thanks for the review and for taking time out of your day to write your review.! We will make it easier to integrate with email marketing systems in the near future!

Carol
President in Kanada
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I wrote a harsh review -- and now my tail is between my legs because it was ME that was the problem!

5,0 vor 3 Jahren

Kommentare: Overall, it's a good app

Vorteile:

Most: the commitment to the customer experience of the founder Next up: the options for engagement with website visitors

Nachteile:

I was confused when I first installed it as a fairly new app -- parts weren't working -- now this was a LONG time ago and when I left it for a while to become more mature, I went in with the same attitude. Unfortunately, it was I who was the problem. [SENSITIVE CONTENT HIDDEN] walked me through my "issues" and now it's working as I expected.

Antwort von BirdSeed

vor 3 Jahren

Carol, I can't tell you how much we appreciate this updated review! I hope that we can continue to show ways to help with finding new ways to engage your website visitors. If you run into anything else, we are here for you!

Leonardo
Leonardo
Founder in Brasilien
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Interact Easily with your Prospects and Boost your LeadGen

5,0 vor 5 Jahren

Vorteile:

We are testing this app with one of our sites, and it's working like a charm. We started the test about 3 months ago, and I saw an increase of 38% in lead gen, since we can engage with our customers at breakneck speed. This app allows us to use videos, pro-active actions, even have a FAQ within the widget. It's a total of 12 tools and you can enable/disable depending on your use case. It's a very good tool for lead gen, and quite unique. They have a very good free plan, so go ahead and test it!

Nachteile:

It's an awesome app, can't say I found something that bother us.

Antwort von BirdSeed

vor 5 Jahren

I can't thank you enough for this review!! It means a great deal when someone has spent time with our app to see the value experienced when combining our tools to work together to increase lead generation! We have even more in the works and doing everything we can to get better every day! Thank you again!

Shane
Shane
Branch Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Weird Name, Great Software!

4,0 vor 5 Jahren

Vorteile:

Everyone's familiar with Intercom, some people know about the other services that are common (Olark, Gist, etc.) but Birdseed should be at the top of your stack for website support programs. It isn't just a chat, it has integrated newsletter signups, call requests, knowledge base, videos, so many features and integrations. If it isn't in this suite you probably don't even need it.

Nachteile:

It doesn't have a steep learning curve but it does take a minute to try to figure everything out. Typical though when a service has so many features.

Antwort von BirdSeed

vor 5 Jahren

Thank you so much for your review, Shane! We really appreciate that you would consider us along with all of the other quality products out there. You are so right that we are trying to cater to many different types of visitors with our product! Hope to continue to add value to your website visitor engagement and we have some great new features coming!

Alessandro
CEO in Italien
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent tool for engaging site visitors

5,0 vor 2 Jahren

Kommentare: I didn't really like the price change in the last year

Vorteile:

Many tools integrated in one software, simple to use.

Nachteile:

All functionality works fine. We had no problems with the software

Rithvik
Rithvik
Chief Executive Officer in Indien
Verifizierter Nutzer auf LinkedIn
Forschung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Truely amazing tool for lead capturing and knowledge base

5,0 vor 5 Jahren

Kommentare: Collecting leads have become easy after installing birdseed on my site. Popup were annoying my users but now with birdseed changed everything.

Vorteile:

Having 12 tools in one app is just great. Right lead generation to knowledge base everything is present in one app and integrating it to my site was just so easy it just took 2 mins to add birdseed to my site. All you need is to paste the java script code into the site. You can later add or delete the tools in the birdseed dashboard. Setting up the tools is also easy which can be done is few clicks. I never had problems with birdseed or faced any bugs it the platform till date. This is a very good software for capturing leads. The best part is it is free forever. Until you need advanced features. The free plan is sufficient for most the small business owners .

Nachteile:

Right now I can't point out any cons in the platform they have given everything for free which is just amazing.

Antwort von BirdSeed

vor 5 Jahren

Thank you so much!! We really appreciate the kind words and glad that we are able to add value!

Esther
Esther
Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for Customer Service

5,0 vor 5 Jahren

Kommentare: I am able to have a HELP section on my website that is very easy for clients to find and get their questions answered

Vorteile:

I love their FAQ features. I can put those directly on my homepage under the question mark and clients can easily reference what they need.

Nachteile:

There are still some bugs they are working on. It is a great platform, so I trust that they will be fixed soon, but bugs are still annoying at times. I trust that the platform will mature as they continue to grow. :)

Antwort von BirdSeed

vor 5 Jahren

Esther, Thank you so much for this review!! We will continue to improve every aspect of our product in the coming months and hope you are able to make use of these enhancements!

Fonda
Podcaster in USA
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wow...there are several tools in one

5,0 vor 5 Jahren

Kommentare: I am not a long time user but am super excited to see where I will be able to take my business with this tool.

Vorteile:

I love that this tool can grow with my business either by volume or variety of the need of the customer. It is nonintrusive especially in the mobile experience which is so important.

Nachteile:

My score of the likelihood of recommending is lower only because I am having trouble embedding the snippet. I really think it is my site, but I have to doublecheck it.

Antwort von BirdSeed

vor 5 Jahren

Hello Fonda! Thank you so much for your review. We appreciate that you see the value and look forward to where our product is headed in the future as well!. We would love to help you get the code on your website quickly.... could you please submit a ticket at Support@Birdseed.io? We should be able to explain or show how to do it really quickly!

Retno
Retno
English Teacher in Indonesien
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tools to Increase Site Visitors Engagement

4,0 vor 5 Jahren

Vorteile:

Birdseed gives users many tools to increase visitor engagement. But the ones that I like most are the feedback, contact form, and email capture tools.

Nachteile:

Choosing which tools are the best for your site requires trial and error.

Antwort von BirdSeed

vor 5 Jahren

Hello Retno! Thank you so much for your review of BirdSeed. We really appreciate that you took the time to write about your experience thus far. We realize that one of the things we need to improve upon greatly is explaining all of the different way to make sure of our product since there are so many options. You will find that we will greatly improve customer education in the near future! Thanks again!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 10.000+ Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Use for consulting blog

4,0 vor 5 Jahren

Kommentare: I stopped to the setup because of the confusion.

Vorteile:

The variety of the tools available to use within birdseed ecosystem.

Nachteile:

The setup confusion. It is not that easy to setup the product.

Antwort von BirdSeed

vor 5 Jahren

Hello, and thank you so much for your review! We are sorry you had an issue setting up your account. If you could please an email to Support@BirdSeed.io, we should be able to respond to your ticket quickly and help get everything setup for you quickly! I really apologize for the start of using our product, but hope to make-up for it quickly!