Tenna has given us the capability of keeping track of all of our equipment and small tools

Bewertet am 29.8.2017
Chris M.
Survey Manager
Bau, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Knowing exactly where each piece of our equipment is at all times.
Knowing when equipment is moved without prior knowledge and who was responsible for the equipment at the time it was moved.
Organization, organization, organization!
looking forward to the Android app release.

Vorteile: From the onset, the customer service has been spectacular. There has not been one instance where if we had a question that we had to wait for assistance. The response has been immediate and extremely satisfying. We would and have recommended using this software for any business that, like us, have been losing money when equipment is lost, stolen, or misplaced. We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.

Antwort des Softwareanbieters

von BuildSourced an 29.8.2017

Chris, we really appreciate your review and we are happy to see that you and your enterprise are enjoying increased asset management visibility and utilization, which is our main goal. We - as always - stand here to serve you so that you can spend more of your time doing what matters most to your company. Thanks again.
- Juan P

Phenomenal

Bewertet am 11.8.2017
Linda B.
Bus Dev / Marketing / IT
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Asset Identification, reports , service history, marketplace

Vorteile: Visual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

Antwort des Softwareanbieters

von BuildSourced an 15.8.2017

Linda,

Thanks as always for your enthusiasm! It's our honor to have you and your team among our customers.

You are doing amazing things redefining modular.

In case you missed our release note last week - we released great features, including the ability to add unlimited asset photos. Might be useful for Triumph to record the condition of your units.

Dan

Pleasant and painless

Bewertet am 29.4.2017
Nick B.
Project assistant
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Asset location, scheduling benefits, elimination of means to keep track of equipment moves via email, drivers being held more accountable for where they are leaving equipment and where

Vorteile: Ease of use, set up, maintenance, great customer support, and lack of parts and pieces to go wrong like with gps tracking services.

Nachteile: Having to rely on humans to actually use the product and the issue of training the older generation

Antwort des Softwareanbieters

von Tenna an 25.9.2017

Nick,
Thanks for your review of Tenna.
Our aim is to make it real easy for all the "older generation" to track their assets and equipment! LOL

Our experience has been nothing but positive and we are looking forward to expanding how we use

Bewertet am 1.5.2017
John G.
Director of Leasing Operations
Bau, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits we receive is the ability to track our modular assets in the field. We are excited about where Tenna can take us

Vorteile: What we like most is the ability to see a service history on our assets and the ease of which any of our drivers/road techs/management can scan and see what has taken place with the unit.

Nachteile: What we like least is that we are not using the software to it's full capability. That is our own internal issue. We would like to see the marketplace grow which in time we are positive it will.

Easy to manage!

Bewertet am 26.4.2017
Sean R.
Director of Equipment
Bau, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Tenna system was great to work with. Adding assets and scanning was very easy. Iit updates the physical location every time its scanned which is key in knowing where your assets are.

Vorteile: GPS location pinned at every scan, ease of use when working with the system.

Nachteile: Need a spot to track maintenance by hours and miles, but I am told that is in the works.

Antwort des Softwareanbieters

von BuildSourced an 26.4.2017

Sean,

Thank you for your comments.

Please note that you can track hours/miles of usage in BuildSourced, and add maintenance notes. Just scan the equipment, click the blue edit button, and update your hours or miles, and add your maintenance notes.

Far above expectations, employees adapted to it very well.

Bewertet am 12.6.2017
Lou C.
Equipment Manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Communication throughout the company has been so much better. Machine locations and utilization. Maintenance is kept up to date much better.

Nachteile: Not able to reply or comment on wanted posts. Recent asset list is too short, import list should have other ways of sorting it.

Antwort des Softwareanbieters

von BuildSourced an 13.6.2017

Thanks Lou. Good points.

So you know, there¿s an enhancement coming soon that will let you do responses on Wanted posts and Sorting options.

Also, to see more recent assets, just click Show All at the end of the list!

Great tool!

Bewertet am 26.4.2017
Andrew S.
Parts Manager
Bau
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: System is intuitive and easy to use. Very quick to add assets.
Easy to navigate. Great mobile app and professional support.

Vorteile: Easy to navigate

Nachteile: Need more service features

Implementation was well executed. Customer rep was very helpful.

Bewertet am 19.6.2017
Gene S.
Logistics administrator
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: We are very early in the implementation process -- can't comment on much except the implementation/training was well done - very helpful and open to future assistance.

Antwort des Softwareanbieters

von BuildSourced an 20.6.2017

Thanks Gene.

Glad the Implementation went well. As I hope you saw, our Implementation team, comprised of former US Special Forces troops, takes the same discipline to setting you up, as they did in the Army.

As you get more experience using the system, we look forward to keeping in touch for your feedback.

Best, Juan

still learning how to use it and hope to get more features available

Bewertet am 27.10.2017
Olena P.
health and safety administartor
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.

Nachteile: I need to be able to attach more PDF files, not only two pieces. And would be great if the maintenance technician will be able to put checkmarks on the pdf file using the tablet