Zepo ecommerce

Zepo ecommerce Bewertungen

von Zepo Technologies

Excellent- Simple and easy to manage dashboard

Bewertet am 7.4.2017
Aneesha D.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: Setting up an online store with Zepo has worked like a breeze. Not co-ordinating with the ever-busy website designers is an absolute boon to anyone who understands the delays that take place during the construction of a website.

A White Collar Scam - Stay Away if You Don't Want to Sink Money

Bewertet am 20.11.2019
Aditya B.
Founder
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
2/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very easy to use. Their sites have great automated SEO.
The good news end there. Incase you use their courier option they will not remit your COD dues for months together promising to remit the same within 3-4 days. They seem to be a financially troubled company rotating their customers COD funds to run their operations. They have not returned the courier security deposit without citing any reasons. Just check their reviews on Google and you will find that everyone is complaining about the same things. Been a customer for over 6 years now, probably one of their early customers. Their customer service simply does not pickup calls or respond to mails for days, the only people you can contact easily is the sales team. The [SENSITIVE CONTENT HIDDEN] is full of gas & seems to be leading this scam of a company.

Vorteile: Pretty easy to use, decent user interface.

Nachteile: No updates for almost 2 years now
Non existent support.
They quote exhorbitant fee for every single customization. Interestingly none of this is mentioned during the sales process.

Will never recommend anyone to use Zepo

Bewertet am 16.1.2018
Ashish A.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Initially the service was good but soon we came to know that they won't take any efforts to resolve your queries. Tickets used to be open for days with no resolution.

Vorteile: Ease of use of their software is what I liked the most with reasonably good front end. But it all ends there.

Nachteile: - Their customer service is the worst, they close tickets without providing resolutions.
- In their courier service if at all there is any issue with any shipment, there standard answer is we can't do anything we are dependent on courier company. They charge monthly fee to use their service and their responsibility is to resolve queries by taking it up with respective courier companies but at the drop of the hat they raise their hands that we can't do anything.
- If at all you have any returned shipments and they don't get delivered back to you, you might as well forget about them because neither you get them back nor they refund any money even after proving to them that the shipment is lost because of the courier company. They just close the tickets without providing any resolution.
- Once you get fed up with their pathetic service and close your account, they wouldn't even return the security deposit of Rs 2000 and guess what they will just close the ticket with no resolution.