CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data.
Zeigt 3 Bewertungen
I like the sync with BMC ITSM most. It allows for robust reconciliation with the ITSM suite. The over all product is pretty polished as well.
The general layout for a CI in the CMDB is not the most natural way to consume the data. It is a little convoluted when looking at a CI to see all the relationships easily
Honestly we didn't see a huge ROI on this. Perhaps it was never implemented correctly but it always struggled to show the information that was most important to us.
The support from BMC is top notch. This is also an open technology that allows for easy customization
The interface is a bit confusing and could use a cleaner look and feel. It makes it difficult to get what you actually want to see in a timely manner
Manually having to print and send each document
Makes it easy for freelancers to get paid, also the electronic signature
Sign every document with a signature and have to resign for every contract