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Über Productboard

productboard ist das führende Produkt-Excellence-System, das Produktteams dabei unterstützt, die richtigen Produkte schneller auf den Markt zu bringen.

Erfahre mehr über Productboard

Vorteile:

Easy integration and linking of external tools.

Nachteile:

Searchong for already submitted requests can be difficult. Constant moderator required.

Bewertungen zu Productboard

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,6/10

Productboard hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 150 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (150)

Joshua
Joshua
CTO in USA
Verifizierter Nutzer auf LinkedIn
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Alas! We found our product management solution

5,0 vor 4 Jahren

Kommentare: Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Vorteile:

In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Nachteile:

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Jo
Product Manager in Niederlande
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

So close to being a great product

4,0 vor 4 Monaten

Kommentare: I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can

Vorteile:

1. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet.

Nachteile:

1. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.

Thomas
Thomas
Product lead in Polen
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Product roadmap visualized

4,0 vor 3 Wochen Neu

Kommentare: Very positive and a great way to share with key stakeholders our brainstorming and product roadmap.

Vorteile:

Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features.

Nachteile:

For smaller teams / startups it could be seen as relatively expensive.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Terrible Search, Terrible UI, Unstructured Data

2,0 vor 9 Monaten

Kommentare: Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management

Vorteile:

- Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk

Nachteile:

Where to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use

Marcin
Head of Product and Strategy in Polen
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Productboard - good "core" for the product management teat

4,0 vor 4 Monaten

Vorteile:

- ability to gather, tag and process insights from both clients and internal staff - semi automatic prioritization - ability to create public roadmaps for clients without duplicating the inputs for them (however this is tricky, as it requires from you to keep internal notes very clean and "client ready") - well working integration with jira (two way sync)

Nachteile:

- To use it properly you must work using objectives, which for some features may be tricky - the features dependencies are limited to "blocks / is blocked", misses quite important one "shall be developed in parallel with" - jira integration is not visible from jira (when I browse jira project I don't know that certain task was linked with productboard)

Eric
Eric
Chief Product Officer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

5,0 vor 4 Jahren

Kommentare: We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Vorteile:

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Nachteile:

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Kaan
Product Manager in Türkei
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A simple yet powerful tool for managing and communicating the product roadmap

5,0 vor 4 Jahren

Kommentare: Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Vorteile:

Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

Nachteile:

An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

Jeff
Product Strategist in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fills a major hole in most product development toolbelts

5,0 vor 4 Jahren

Kommentare: Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done".

Vorteile:

* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.

Nachteile:

* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

Marc
Product Manager in UK
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It's simply a joy to use every single day!

5,0 vor 4 Jahren

Kommentare: ProductBoard helps our multiple teams stay aligned. We have visibility of what each team is working on and can quickly see where there are overlaps. It helps us keep feedback all in one place and not lost across endless Google Docs/Sheets

Vorteile:

The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great. But the most powerful part of ProductBoard is being able to highlight specific parts of a users feedback and easily attaching it to the relevant feature idea, while still being able to jump to the full feedback if you need more context. On top of that the Portal view for customers is beautiful and we've found that this really encourages users to provide more detailed feedback, instead of some other solutions out there that just relies on voting

Nachteile:

Not much! There's only a small number of features that would help improve things. Critically the ability to hook up to something like Segment to push more live customer data across. Also being able to have conversations directly to customers would help smooth out those times when you need that extra bit of detail on their insight to truly understand their pain.

Ewan
Ewan
Product Manager in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Saved us from accumulating insights and doing nothing with them

5,0 vor 4 Jahren

Kommentare: It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy.

Vorteile:

We can channel Slack messages, support tickets and input from across all our teams to one central location.

Nachteile:

The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available.

Nicolay
Product Manager in Australien
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We evaluated a number of products before choosing producboard. One of the best decisions we've made!

5,0 vor 7 Jahren

Vorteile:

I wanted to save this for last, but I'd hate myself if people didn't read it because of my lengthy post. productboard is beautiful, simple and extremely powerful! As our products matured, and our customer base grew, there was never a shortage of customer feedback and ideas on how to improve (or introduce new) features. Our backlog (in Jira) was growing, and processing feedback (categorising, evaluating, prioritising) was becoming a cumbersome (if not impossible) task. It was hard to collate feedback on the same feature and/or trace it back to the customers who requested it. As we were seeking to embrace a Dual-Track Agile approach to how we do product development, we needed a tool that powers our Discovery stage. We found it in productboard. It allows us to easily assign new ideas/feedback to the respective feature. productboard generates a user score based on frequency and importance. You can also map the features to different customer segments, strategic drivers and any other custom fields you need. Map your features to releases and voila, productboard generates a stylish, digestible roadmap. Even better - two clicks on the roadmap view, and you can drill down to the original feedback. No more 'Oh, where did this come from?' Brilliant! Very importantly, productboard works well with your ecosystem. We kept our existing feedback forms (Google Form) and use Zapier to sync them with productboard. We also use the Jira and Slack integrations. They work awesome!

Nachteile:

At some stage we'd like to drop our Google Form, and start collecting feedback in-app. And while product board already makes it convenient to collect feedback from Intercom conversations, it might make it easier for some customers if they had a simple, embeddable form. Another challenge product board needs to think about is related to closing the feedback loop, i.e. feeding information back to the original requestors. Whether it's via a portal, or an integration with a customer engagement product (like Intercom), that would be a powerful addition. That said, these are currently nice-to-haves for our business.

Timoté
Head of Product & Marketing in Belgien
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Clear and structured way to track product related activities

5,0 vor 4 Jahren

Kommentare: Clear and structured way to track product related activities

Vorteile:

- Very simple to implement - Help to build transparency across the organisation and customers - Very efficient to track product activities

Nachteile:

- Miss an integration with Gitlab - Pretty weak on the customer feedback management

Jessy
IT Manager and Client Success Partner in Philippinen
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

This is one of my favorite tool.

4,0 vor 10 Monaten

Vorteile:

Productboard makes it simple for teams to review and plan improvements to their products in order to achieve the company's goals. It is simple to enter ideas, notes, and plans into the system, allowing teams to grow and move forward rather than simply thinking about what they should do. To begin, teams may just use the most important features of productboard, gradually incorporating more of it into their workflow. It's not difficult to get ideas and backlogs into productboard, and seeing the development may be gratifying.

Nachteile:

At times, the quantity of customization choices offered might be daunting. It would be beneficial if there was a feature that allowed you to reuse specific processes and features across views. Because there are so many different ways to achieve everything, I frequently wonder if I'm doing it correctly.

Inga
Product Analyst in Ukraine
Rundfunkmedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Constant feedback and feature management

5,0 vor 4 Jahren

Vorteile:

I'm amazed by productboard UX that is totally covering the needs of PMs. And, eventually, the needs of the users. We can easily track all the insights and convert them to features. Amazing customer service btw.

Nachteile:

Hm..have nothing bad to say about it. I'm using it around a year now and have never experienced any issue.

Angie
Business Development in Taiwan
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Product-led platform, built for PMs

4,0 letztes Jahr

Vorteile:

As PMs know, the key is getting lots of insights then filtering down into the ones that bring about actual value. Productboard enables everyone in the company to contribute ideas and insights. Once PMs have done prioritization, they can visualize the plan in multiple dynamic roadmap dashboards. Overall this works well as a product-focused tool which can also integrate with other systems.

Nachteile:

Feature-wise it's still a bit sparse. From an insight perspective, it would be nice to add constraints or templates to help structure the feedback. This would help when pruning the backlog of items.

Miroslav
Product Manager in Schweiz
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing helper for every organization1!

5,0 vor 4 Jahren

Vorteile:

- central location for gathering all your product feedback from several locations - easy collaboration with a team (e.g. comments) - data driven decision support (e.g. user impact score, driver impact) - roadmap preparation capabilities

Nachteile:

There are definitely minor thing to improve, but nothing that would prevent us from using the tool efficiently. Really, we love using Product Board on a daily basis.

Victor
Head of Product in Deutschland
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our new product goldmine!

4,0 vor 7 Jahren

Kommentare: Better customer insights. Raw feedback that even developers can read about. Centralised team ideas.

Vorteile:

We love using the feedback highlighter tool to link it to features and components, this is such a flawless function! The custom views you can get on the different sections of the product really make our jobs easier. You can really deep dive into your target groups preferences, understand the major needs and remove unnecessary noise. The progress of the features is easy to track and to share with stakeholders.

Nachteile:

On Firefox, there is a very slow scrolling speed when all features are expanded, which can be frustrating. Also, the fact that there are only one-way integrations with Trello and Github makes us create many duplicate features.

Alejandro
Product Manager in Slowakei
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product and market leader for a reason

4,0 letztes Jahr

Vorteile:

It's a very easy to use product while still providing very robust functionality

Nachteile:

There have been some features that we've missed and some integrations that would help a lot with our specific workflow, like with Asana, for example.

Ozan
Ozan
Project Manager in Türkei
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product roadmap planner that makes everything visible

5,0 vor 5 Jahren

Kommentare: Productboard is a very useful tool to make our relationships transparent with our stakeholders both inside and outside the company.

Vorteile:

The Productboard has a beautiful interface design and is very easy to use. We can easily plan product roadmaps from general to the finest details. Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first. User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development processes.

Nachteile:

Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly. Although it has very different layouts, you may not be able to create a layout for your specific needs.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool to give feedback about product

4,0 vor 2 Jahren

Kommentare: The experience using productboard is great. It is one of the easiest way to stay on track and updated in terms of advancement of all works around product. Also great to collect and categorize feedbacks.

Vorteile:

We are using productboard to collaborate with our product team. It's an amazing tool you can use to give and share feedback. You can integrate it with many other tool like Slack to push things forward. They also use it to share the product map with us. We are able to see in a form of a timeline, what's under key development right now and where it's going. We can see and view priorities together.

Nachteile:

The integration lists is quite short, though as for us we mainly add it to Slack for the Customer Support team. It comes in super handy to share feedback and have it fall in the right "product" category.

Sefi
PM in Israel
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great tool to stay on top of feedback channels

5,0 vor 4 Jahren

Vorteile:

Productboard takes the vague notion of “users are asking for it” and translates it to something much more actionable - who exactly asked for it and in what context.

Nachteile:

Productboard has a zapper integration but I still wish they had some more built-in integrations.

Matt
Chief Product Officer in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Designed for product leaders

5,0 vor 4 Jahren

Kommentare: UX is great. Functionality feels like it was designed just for me. Love it.

Vorteile:

With ProductBoard I am able to organize the team from the product vision down, in a way that is specific to the focus of product leaders. It's not a bottoms-up task organization tool - it's built to help build products.

Nachteile:

I would like a little more hierarchy and better 2-way integration with tools like Jira.

Peter
Product Manager in Dänemark
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A no-brainer for PMs in start ups and mid-sized companies

5,0 vor 4 Jahren

Vorteile:

A structured place for user insights, that linked to features keeps reminding me off ALL of our insights, and not just the last 10-15 discovered. A flexible, powerful way to organise features, which can be viewed and filtered in many ways that fits the context needed.

Nachteile:

It has a bit of a learning curve, but once passed you will never go back.

Elizabeth
Product Intern in Kanada
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Use it everyday and I love it

5,0 vor 4 Jahren

Kommentare: We are using it to sort and manage all of our customer feedback into categories which has been great since we get dozens of feedback a week in all types of categories.

Vorteile:

It is really easy to use and navigate around. When I was first introduced to this, it took me no time to pick it up and get used to everything on the platform. It's so great at organizing. Would not know what to do without this!

Nachteile:

I have been using this for 7 months now and I don't have a single thing that I can think of that I don't like about it.

Andrew
Product Manager in Kanada
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing Flexibility and Customer Service

5,0 vor 4 Jahren

Kommentare: I was trying to produce a centralized product backlog and tool for managing the development of requirements through to hand-off to the Dev team.
Additionally, I was looking for a way to communicate the product roadmap to clients. ProductBoard rocked this requirement!

Vorteile:

I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request. The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools.

Nachteile:

The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though.