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Über ClubRight

ClubRight ist eine Fitnessstudio-Managementsoftware, die von Fitnessstudiobesitzern für Fitnessstudiobesitzer entwickelt wurde.

Erfahre mehr über ClubRight

Zeigt 106 Bewertungen

Victoria C.
Victoria C.
Director, Manager & Instructor in UK
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easiest & best!

5 vor 3 Jahren

Kommentare: The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Vorteile:

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Nachteile:

It wipes our previous months classes off at the end of the month

Antwort von Club Right

vor 3 Jahren

Thank you for the positive review Victoria! We're always happy to help with anything you need ¿ Kind Regards, Taylor @ ClubRight

Naomi M.
Operations Director in UK
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ClubRight is right for our club

5 vor 2 Jahren

Kommentare: ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price.
Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight.
The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented.
ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company.
Our members love it as they have control and can do and see everything through the app too.
Wayne and the team are just fantastic.

Vorteile:

Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really.

Nachteile:

Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account. That being said ClubRight are on the ball and it's part of their development.

Antwort von Club Right

vor 2 Jahren

Hi Naomi! Thank you for the positive review! Kind Regards, Taylor at ClubRight

Richard H.
Director in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

6 Month Gym Review

4 vor 4 Wochen Neu

Kommentare: Id like to mention at this point that I have used the chat function LOADS, As its just myself running the whole business for the moment at [SENSITIVE CONTENT], that have been on the other side of the chat button at a moment notice have really made this software the one for me! These three legends have helped me set up, upgrade for more functions, even virtually walked me though sections and troubleshooting the welcome screen too.
Note only are they friendly but the team also empathize that not all of us are computer wiz's. Cheers guys.

Vorteile:

This software is very user friendly. In both cases for the gym director and members. The interface in which I personally use for managing the gym day to day which bookings for classes and personally training or the members app which they use to scan in and book classes on their phone. Simplicity for the user is paramount for bookings. The bulk message/text or email option I utilize most to get the message out or even notify the members of up coming courses and events. The reporting feature is very useful to analyse loads of option too.

Nachteile:

The only slight issue I personally have come across with this software is that My Qr- Welcome screen sleeps at random times, where I have to re-boot and uninstall sometimes. But other that that its a fantastic system which i will use for the foreseeable. To note with this too. Is the 'chat' button which the Clubright team are there to assist at a moment notice.

Jack S.
Director in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Clubright review

3 vor 8 Monaten

Vorteile:

Email prospects & Membership plans

Nachteile:

When memberships are set up incorrectly they are difficult to rectify

Antwort von Club Right

vor 7 Monaten

Hi Jack Thanks for your positive review today it is really appreciated. I did also note your other comment regarding memberships and if you need any help let us know. Thanks again for your positive feedback. The ClubRight Team

Chris G.
Health Club owner in UK
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Langrove Health Club

5 vor 2 Monaten

Kommentare: Very good. Help always on hand when needed.

Vorteile:

All in one payments and data management.

Nachteile:

An integrated fitness program design could prove useful as we currently use a different software app for this purpose.

Liana O.
Yoga Teacher in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Booking Yoga Classes

4 vor 9 Monaten

Kommentare: Very good. Before using this App I had to write down how many clients were attending my classes, send many messages or emails and keep checking bank account to see who paid. And I made a few mistakes. Clients that were supposed to attend didn't get Zoom links, and others attended classes for free. The integration with Zoom is superb and gave me time to actually concentrate on lesson planning and offering workshops and courses instead of doing Admin.

Vorteile:

It was easy to start my business when lockdown started. I am not tech savvy and the Help Centre supported me on how to set up properly. Most of my clients find it easy to book into my classes. Out of 50 clients, only 3 still ask for help when purchasing a product or booking into classes. The best about this software is that it allowed me to personalise with my own logo and pictures, making it better for my clients/students to remain connected to me as a Yoga teacher.

Nachteile:

Some potential customers get confused if they can attend a just one-off class (PAYG) or need to enrol on a membership plan.

Olly D.
Director in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Elite Fitness

5 letztes Jahr

Kommentare: The guys at ClubRight have gone above and beyond to help me, unfortunately through no fault of ClubRight I have had issues and they have always on hand to help out, customer service is 5 star and although I am only a small club they have made me feel like their only client at time’s, ClubRight has a family run feel about it and I would highly recommend them to anyone.

Vorteile:

The App is what attracted me the most to using ClubRight, having everything member’s need just one click away has made a massive difference in the running of our club.

Nachteile:

The only issue I have is with the integration with Harlands who are my DD providers, due to the lack inconsistency of integration I have often not seen a true reflection of my members and daily takings to solve this I have made the decision to start using Go Cardless to collect my DD in future as they have a 100% integration with ClubRight which we’ll enable me to use all their features.

Antwort von Club Right

letztes Jahr

Thank so much for these positive comments makes the whole work we do worthwhile. Thanks ClubRight team

Simon P.
Owner in UK
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software

5 vor 10 Monaten

Kommentare: Overall experience is amazing, nothing too much trouble to help with, and constant improvements all
Of the time.

Vorteile:

Very good system, fantastic for the members and for my staff. Brilliant functionality for the current pandemic. Superb customer service too!

Nachteile:

There are no features that I don’t like, everything works very well

Dave S.
Director in UK
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best on the market

5 letztes Jahr

Kommentare: The joining process was seemless with excellent training on via a zoom call. The intergrations and partners they have give you multiple options in how you run business.

Vorteile:

The functionality of the software is so easy to use with the customer support system they have things normally get solved instantly.

Nachteile:

None, I'm just annoyed I didn't sign up earlier!

Christian S.
Gym owner in UK
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Proffesional service that cares about it's customers

5 vor 10 Monaten

Kommentare: clubright are very good and assistance is great

Vorteile:

The software was made by gym owners so they know first hand what types of scenarios other gym owners/staff encounter. The technology and service are very good!

Nachteile:

The software takes a little to get used to however the staff are always there to assist and once you get used to navigation it makes you appreciate the hard work they've put behind it, very impressed!

Sophie M.
Company director in UK
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New system for new health club

4 vor 10 Monaten

Kommentare: Good, [SENSITIVE CONTENT HIDDEN] been fantastic with the Onboarding sessions as we have a lot of active members to move over to our new software so she’s been really helpful getting me used to the system and set up ready to introduce our members to it.

Vorteile:

Good integrations eg. Zoom and xero Easy to use once you get used to it and the Onboarding team help you every step of the way([SENSITIVE CONTENT HIDDEN] great)!

Nachteile:

Like all software there are things that could be improved to do with setting up memberships and how payments are taken, but this software is a lot more flexible in that respect compared to others

Mandy W.
General Manager in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Club Right gets it right!

5 vor 2 Jahren

Kommentare: We have been using Club Right for nearly 3 years and use it to collect payments for our theatre school, theatre productions, events and to book fitness classes. The system allows us to do all of this in one place.
Customer service is great - both the help videos and chat. All queries have been answered quickly and efficiently. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Vorteile:

Ease of use and the fact that we are able to use it for every aspect of our company. Clients have found it easy to use to book online or buy products. The package looks good and the App is great for clients. Easy to add/change activities. Chat help function is great and so are the little touches like the Birthday feature on the dashboard. Club Right is continually evolving and adding new features and are always happy to hear from clients as to what they need from the system.

Nachteile:

So far we haven't found anything not to like!

Antwort von Club Right

vor 2 Jahren

Thank you for the positive review Mandy! We're excited to be working with you for years to come! Kind Regards, Taylor at ClubRight

Ryan C.
Managing Director in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent software and 1st class customer service

5 vor 2 Jahren

Kommentare: My experiences with ClubRight have always been exceptional and could not recommend them enough

Vorteile:

The software market in Health and Fitness is pretty flooded but Club Right stands above them. The fact its designed for its ease of use is perfect for my clients. Most of whom are independent gym operators and dont have the time or resources for a complicated system. Don't mistake simple for poor Though. ClubRight offers everything you need from a system and more. [SENSITIVE CONTENT HIDDEN] and his team offer a personal support service and regularly update the system using customer feedback as their bassi to do so I advise all my clients to move to clubright and will continue to do so going forward

Nachteile:

ClubRight offers everything I need to run a successful club

Antwort von Club Right

vor 2 Jahren

Hi Ryan! Thank you for your kind review!

Frankie F.
Director in UK
Sport, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Takes so many Stresses away.

5 vor 3 Jahren

Kommentare: Simply, Very satisfied. We have a few ideas going forward, all of which Clubright are working on. As we grow, we grow with Clubright behind us all the way. You will not find a more affordable, approachable, reliable management service available. Trust me we searched everywhere and are so glad we found Clubright. Thank you.

Vorteile:

Simple Affordable Effective Informative Productive, club management. Simply Brilliant. We love everything about Clubright. We use it to manage over 500 Gymnasts at our Gymnastics Academy. It has taken so many stresses away with regards to payment and club management. Software aside, The Clubright team are very approachable and are open to any suggestions you may have to make managing your club easier, always only a phone call or live chat message away and have helped us on numerous occasions (9 times out of 10 it was operator error, but even when it wasn't they found a solution very quickly) I cannot recommend Clubright highly enough.

Nachteile:

Genuinely, there is nothing not to like. If there is something you don't like they change it or listen to your ideas and implement them.

Antwort von Club Right

vor 3 Jahren

Thank you for the positive review Frankie! We're always happy to help :) Kind Regards, Taylor @ ClubRight

David R.
co director in UK
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Club Manger software

5 vor 2 Jahren

Kommentare: This has helped change our business.
We have notifications on all aspects of the company and helped us save man power.
Nothing is to much for the company and if we have any problems they sort them out really quickly.

Vorteile:

I found this new software system easy to use. I am not a tech no phobe and even myself found this easy to understand

Nachteile:

Honestly there is none. Best thing we have ever done for our business.

Antwort von Club Right

vor 2 Jahren

Hi David! Thank you for the positive review :) Kind Regards, Taylor at ClubRight

Pete K.
Director in UK
Sport, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Support and Help

5 vor 2 Jahren

Kommentare: Since starting with Club Right the process has been straight forward. I have asked a few questions to service and whilst it isn't an immediate response as the click and chat might initially suggest they always help and resolve the issue one way or another. During the COVID-19 restrictions that have heavily affected the Fitness and Sports industries they have implemented further additions to the system such as Zoom which has allowed immediate solutions for many people but also additional options in the future.

Vorteile:

Integrations are mostly simple and now that Zoom has been added it has helped a lot

Nachteile:

I do struggle to integrate my diary onto my website and whilst this might be something my end. I'd love to see this process easier and more readily available.

Antwort von Club Right

vor 2 Jahren

Great feedback and really pleased that you have found ClubRight to be of real benefit in the current COVID19 with our Zoom integration. Fantastic to hear which makes it all worthwhile hearing this kind of feedback. Thanks from the ClubRight Team

Elanor S.
Bristol Leisure Manager in UK
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good software

4 vor 9 Monaten

Kommentare: The customer service is very good and quick to respond.
The product is easy to use for all the staff.
They have been very good with helping us with all the issues Covid has presented

Vorteile:

It is easy to use and fairly easy to set up.

Nachteile:

As we are a council gym we need to report on usage for lots of different things e.g ages, ethnicity etc so if there was a way of pulling that off that would help.

Lewis L.
Managing Director in UK
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ClubRight is the "do-it-all" management tool for our independent, boutique gym.

5 vor 4 Jahren

Vorteile:

ClubRight is the professional, user friendly management system we didn't know we needed. For an independent, start up gym, ClubRight has all the tools and features to aid in the smooth running of our facility. From aiding sales from initial customer enquiry, easy sign up, retention and facility operation, ClubRight has easy to understand and use features and integrations to all necessary partner applications. It is obvious from the outset that ClubRight has been designed by a team with relevant industry experience and with club growth and operation the primary objective. Constant upgrades, new features and high standards of customer care means ClubRight's value to us is always improving and giving us the confidence in a fully integrated management system.

Antwort von Club Right

vor 4 Jahren

Hi Lewis, we greatly appreciate your feedback and we are pleased to know that ClubRight is successful in helping you run your boutique gym. We look forward to working with Elyte Fitness in the future! Kind Regards, Taylor @ ClubRight

Simon J.
Manager/Director in UK
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Winners 2000 ClubRight Review

5 vor 2 Jahren

Kommentare: ClubRight is the best software on the market. It does what a club manager needs and the product is still really evolving and still improving. As more and more features are added it will only increase in benefit to the clubs that use it.

Vorteile:

The software "does what a gym needs it to do". You can tell it has been designed by someone who has run a gym and knows the things that happen on the shop floor. It is very easy for any of the team to use, and very good for the members to use on the App.

Nachteile:

We run 3 clubs but have memberships that are able to use all 3 sites, so we are still in the process of integrating some features This is currently under development, and when done will be a feature that appeals to all other potential customers as well as makes our day to day operation smoother.

Antwort von Club Right

vor 2 Jahren

Hi Simon! Thank you for the positive review! Kind Regards, Taylor at ClubRight

Jon W.
Director in UK
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Brilliant service from experienced club owners that deliver results!

5 vor 4 Jahren

Kommentare: streamlined processes, easy member administration, cloud based solution, collaborative software as it can be shared very easily.

Vorteile:

This software is cloud based so can be used by remote offices for class bookings and member enquiries, by the management team out of club should they wish to check in on the performance of their business and most importantly by members to maintain their profile, book classes and contact us via SMS or email. The support I've received from Clubright is fantastic - the support team are familiar with the operations of a fitness business so should I need support, I know that they get the challenges and opportunities I face each and every day!

Nachteile:

The con on this software is really not a negative. The software is new and therefore some parts feel like they are still being developed - the great thing about this is that I can contact the team with suggestions and edits, these are taken into consideration and often implemented into future builds. If you are looking for perfect, then there are other more refined software options out there - but don't expect any custom fits for your business - you will get that with Clubright!

Antwort von Club Right

vor 4 Jahren

Hi Jon, thank you for the positive review! We are always open to customer feedback and will take on board any suggestions our customers may have. We look forward to working with Studio Fit Limited in the near future. Kind Regards, Taylor at ClubRight

Graham W.
CEO/Founder in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Software

5 vor 2 Jahren

Kommentare: It’s helped our company grow with ease, anything that I don’t completely understand the team at clubright hook me up really fast and nothing is too much for them, I had [SENSITIVE CONTENT HIDDEN] on the phone sorting out my mistakes recently and she couldn’t have been more helpful. Trust is everything to me and I trust clubright and more importantly their team

Vorteile:

Easy to use platform for our team and our clients. [SENSITIVE CONTENT HIDDEN] has backed my business from its conception and he has worked closely with us to make life easy, I trust him and his software. Clubright really know their stuff.

Nachteile:

Nothing to be honest, everything is catered for

Antwort von Club Right

vor 2 Jahren

Hi Graham, thank you for the positive review! Kind Regards, Taylor at ClubRight

Santoch M.
Director in UK
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Service. Best investment so far

5 vor 2 Jahren

Kommentare: The best investment we made was to link ClubRight to Access Control. I am happy to demo this in our club, should anyone wish to see it.

Vorteile:

The Software is easy to use, and connects directly into our access control system. Our members have a barcode via this App. Only paying active members are allowed access. This has made our life alot easier and keeps our gym clean and safe. Everyone at ClubRight are always keen to help and will back you all the way. Wayne's in-depth knowledge of this industry means ClubRight has everything you would want as a Gym owner/user.

Nachteile:

Further Bandwidth on ClubRight could help buts its not essential.

Robert C.
MD in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easiest system

5 vor 9 Monaten

Kommentare: Easy to use and navigate

Vorteile:

Ease of use and very easy to navigate through the system.

Nachteile:

There’s nothing in particular it works great

Angela R.
co secretary in UK
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gym use software

5 vor 2 Jahren

Kommentare: The best we have ever received

Vorteile:

I found the training the best we have had compared to previous suppliers. Easy to use and understand with online video help. Plus the staff will always assist if still struggling. would highly recommend.

Nachteile:

Nothing I found it easy to use and easy to understand

Pat C.
Managing Director / Owner in UK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Owners Perspective

5 vor 8 Monaten

Kommentare: Excellent. If I have any issues or my understanding of the software is letting me down, the Club Right team are always there to immediately help me out. The [SENSITIVE CONTENT HIDDEN] even calls to help resolve the issues!!

Vorteile:

Features which stand out for my business. Ability to create different membership options immediately including creating discount codes / offers without going through our third party collection company. The diary is also excellent.

Nachteile:

I would like a Sunbed usage tracking option for my members if I was being greedy.

Antwort von Club Right

vor 8 Monaten

Hi Pat Thanks for your kind words and really pleased you are enjoying using. ClubRight