Shortcut Erfahrungen

The perfect tool for software projects using Kanban

Kommentare: Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use.

Vorteile:

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically. There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Nachteile:

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Shortcut (previously Clubhouse) has been a great improvement for us.

Kommentare: Overall our experience has been great. Less has been falling through the cracks, and we're able to actively manage & prioritize our development with ease. The application is enjoyed by both the development team & the management team, so everyone is benefitting from our switch to Shortcut.

Vorteile:

1. The app is very easy to configure & set up. 2. The user experience is seamless & functionality is very self-explanatory. 3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.) 4. The ability to set up different workflows for different departments has been a huge help for us.

Nachteile:

1. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things. 2. The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics. This means if we have one-off tasks that are added as stories, those do not pull into the report we'd like. For that reason, we have to set up an entire epic just to set up a single story, for reporting purposes. I think it would be great if you had the option to pull the Gantt reports at the epic or story-level.

Shortcut the Jira killer

Kommentare: Easy to get started with. Easy to use. Nice diagrams and overviews.

Vorteile:

It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference.

Nachteile:

I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike.

While Clubhouse can do some things well, it is lacking in many areas

Kommentare: My experience with Clubhouse was not great to say the least. While the UI is promising, and the price per user is much lower than others, you get what you pay for. Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on. The project layers overlap in a way that would be good if you were working on individual projects for a larger product, but not if you are working on individual projects geared towards individual clients.

Vorteile:

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Nachteile:

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Rather lightweight and easy to use once you're used to it

Kommentare: I didn't like shortcut at first because I was used to Jira but it definitely grew on me over the past few years. I still lament the lacking integrations but they are not the most critical at this point. Thanks to the customization you get to have, it definitely presents some learning curves for newcomers. Teams need to set it up and onboard their users effectively for Shortcut to be as useful as it could be.

Vorteile:

Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well.

Nachteile:

1. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time.

shortcut lover!!

Kommentare: totally changed my day to day for the best

Vorteile:

best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself.

Nachteile:

wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys!

Powerful project planning

Vorteile:

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Nachteile:

The per-user price is a bit steep if you need access to all of Shortcut's features.

A visually pleasant alternative to Pivotal Tracker

Kommentare: Overall my experience with Clubhouse has been great. It's got a nice UI and is intuitive.

Vorteile:

The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets.

Nachteile:

The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected. Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment.

Does its job!

Vorteile:

Great tool for managing the team's tasks and it's especially good for teams working with Scrum. It offers a lot of customizability, thus, you can change it to tailor your needs.

Nachteile:

The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy.

Powerful management software

Kommentare: Overall this is a good working tool

Vorteile:

Easy to use, native, easy to build a work flow, convenient and understandable

Nachteile:

I don’t really like the story search system

Perfect Balance Between Simplicity and Power

Kommentare: Clubhouse has given us a great workflow which minimises the reliance on human input while maximising the oversight we have on the work we have in progress. For our team it strikes the perfect balance between the simplicity of Trello with the best bits of more powerful tools like Jira - minus all of the bloat. I would highly recommend it for the sake that because it's developer focused, our developers actually don't mind using it. At the end of the day, your tool is only going to be as good as the effort your team is willing to put into using it so this is definitely something that isn't to be overlooked.

Vorteile:

Unlike other agile management platforms, Clubhouse is setup that you can get a lot of value from the simple Kanban board with the option to go deeper and track more in depth insights into the progress of your work. We moved to Clubhouse from a setup of Trello with a ton of extensions to help manage the extra tracking we wanted to be doing, and I think the best analogy I can make is that Clubhouse is like Trello on steroids. But in saying that, it's far simpler and more effective than other bloated tracking software like Jira or Pivotal Tracker - which in my opinion try to please the managers who want a lot of fancy yet ultimately meaningless metrics at the expense of user experience for the development team who ultimately has to spend time keeping it up to date. The GitHub integration which automatically moves cards as they progress through pull requests is a great example of how Clubhouse has considered that the development team is ultimately the user of the platform, and should be designed around getting them to use it effectively rather than bloating it for the sake of what management think looks good.

Nachteile:

There isn't anything major that I would complain about, but there are some improvements like showing epic burn down charts by points instead of the number of stories that I've asked for a few times but haven't been implemented. The reporting functionality also has a few bugs, but nothing major that stops it from being valuable.

I've used Shortcut for everything for 3+ years

Kommentare: I use Shortcut to do everything in my job. I use it to write stories that engineers use to manage all of their work. My colleagues also submit requests, bugs, feature ideas, questions, etc. through Shortcut. Those turn into things for me to do, stories that get assigned to engineers, or just stories that the Product team uses to keep track of requests and help inform our roadmap + strategy.

Vorteile:

I manage engineering workflow as well as my own as an individual contributor in Shortcut. I also keep track of ideas and requests for when I set out to build new products. I love using labels in Shortcuts for managing my own workflow - requests that come from different teams get different labels so members of that team can see everything I'm working on for them and reliably know what state projects are in. I try to keep as much communication in Shortcut stories as opposed to emails because being able to reference it in Shortcut is very valuable to me. The search functionality is really good and unless I've named something really weirdly I can always find what I'm looking for.

Nachteile:

I haven't gotten familiar with using notifications in Shortcut and I rely on email notifications. This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications about), but just that I haven't really explored/figured it out which says something itself.

Useful feature for Kanban and more

Vorteile:

As a solely Kanban tool it's really useful, but the different tags features (labels, projects, milestones) help to turn it more useful when working in a SCRUM process. I think it's the most complete kanban board that I tried, with nice points assignment for the stories, filters and search that work well. Integration with github also works very well, allowing to integrate PRs and commits with the stories.

Nachteile:

I miss some feature like editing content as Notion offers, but still I think the purpose of this tool is different.

A relaxing experience

Kommentare: Overall when I use Shortcut I feel relaxed compared to other product tools. While in other tools I feel like I am fighting the software generally I feel that Shortcut is just doing what I need to. It sounds silly but not being frustrated is a great thing!!

Vorteile:

- I have like many in product at one point or another used Jira - It's way smoother and way less. clunky then jira. Pages are more responsive and load quicker with less jumping - Creating tickets is easy - The UI is visually appealing

Nachteile:

- Lacking integration compared to Jira - Sometimes the auto-save fails and you lose work - sometimes tickets you create are lost in a void if not triaged correctly

Good interface, easy to use

Kommentare: Very good experience, few hiccups over the years.

Vorteile:

I like the visuals, the ease-of-use, everything is pretty intuitive even the first time you're using it. It's been a couple of years since my team started using it, and it works very well for us.

Nachteile:

The name change recently forced us to adapt a lot of our automation regarding the app, but the reason for it was understandable.

Enhance Report Feature and Empty Seat Charges

Vorteile:

Can branch out the epic easily from origin when too much topic / stories relate to one single task, easy to manage.

Nachteile:

Report : difficult to view milestone and every team member epic / stories completion, declared start and end date vs actual end date.Charging fee : I have team member join and leave, empty seat is a waste of money.

Shortcut makes managing products, projects, and people simple

Kommentare: Shortcut has helped my team stay organized, connected, and informed in a hybrid work environment. Everyday they can see who is working on what, who needs reviews or help, and what we’ve accomplished. I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence.

Vorteile:

I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features, increased the number of test cases we identify before implementation, and has decreased the amount of time it takes my engineers to push fixes for bugs.

Nachteile:

I would say one thing I feel is missing is the ability to see status of team members across multiple workflows. I can click through each one and jot down notes, but when there’s a critical bug it would be nice to just see a birds eye view of who’s working on what so I know who to give it to.

Great tool for Agile teams

Vorteile:

I’ve used more complex software for ticket management and simpler tools, and Shortcut is the right balance of features, cost and ease of use.

Nachteile:

Shortcut recently added Teams to their system which doesn’t work well with our workflow.

review

Vorteile:

Flexible design allows for different teams to work in different flows. Labels are extremely unstructured and therefore flexible to be used in different ways as needed.

Nachteile:

Write feature (documentation) is very important to us both for general documentation and for documents pertaining to specific projects / epics, but it's very buggy / not being developed anymore. No more mobile app.

Shortcut is user- friendly and visually appealing

Vorteile:

It's easy to use and organize, and there are a lot of customizable features that the previous software I used did not have.

Nachteile:

I wish you could add blockers that aren't other stories, i.e. if I am blocked on something because I need to go confirm something with a Stakeholder, that's not easily indicated within Shortcut. We end up using a Workflow State for "Blocked" stories instead of using the Relationships feature.

Keeps our day to day development on track.

Kommentare: Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware Development Lifecycles.

Vorteile:

We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban.

Nachteile:

It's difficult to rank and order the importance of UserStories relative to other systems I've used.

Shortcut helps my team to stay on track and deliver on time

Kommentare: My engineering team uses Shortcut largely for task management, issue tracking and project planning. As a technical lead on multiple larger scale projects, I've found it essential to keeping the team on track.

Vorteile:

Compared to other similar systems, I've found Shortcut's UI to be welcoming and intuitive. Their feature releases are innovative, and their product team has built something that makes work feel more fun. I especially love the Git widget that makes it easy to copy suggested branch names.

Nachteile:

The GitHub integration seems to still be linking to CH- prefix tickets. But that is very minor.

Ease and Joy of use

Kommentare: All the team loves it - especially compared to jira

Vorteile:

Joy of use, low barrier to add/modify things

Nachteile:

Priorization of tasks and epics could be easier

Clubhouse is amazing for product and project management

Kommentare: Amazing. It makes managing projects so much easier!

Vorteile:

It is very easy to use. I really like that it supports Google authentication and that other than simple cards you can create Milestones and Epics. We are very early adopters of Clubhouse (and even wrote a post about why we moved from Trello to Clobhouse) and it's incredible to see the amount of new features and integrations they have came up with in so short time.

Nachteile:

Nothing that I can think of. The experience on mobile was poor at some point, but it's been hugely improved in the past year or so.

Clubhouse? More like ClubWOW!!!!

Kommentare: Clubhouse helps us manage individuals, teams, and projects. As a Product Manager, I integrated Clubhouse with Salesforce where we process support tickets and feature requests. Having the two synced together makes it easier for our engineers to efficiently process tickets. Being able to create multiple team spaces and "views" is really helpful is well. I never have to wonder about the progress of a project with Clubhouse.

Vorteile:

I like that they provide you with so many different views of projects. For example, I can easily track burn rate for projects, individual contributor process, story progress, etc. It is feature rich, yet lightweight. I have never found myself needing something that Clubhouse couldn't offer.

Nachteile:

As a negative person, I honestly can't think of anything!