Qminder Erfahrungen

A great tool for enabling our clients to own their progress from the outset

Kommentare: Qminder is always very on top of things if we have an issue and we rarely have an issue.

Vorteile:

Great UI for our staff and the ability for our staff to message our clients while they wait.

Nachteile:

We wish the front end UI of the check in form was more customizable.

Brilliant tool for queue management, probably the best on the market

Kommentare: I am using this software to track and analyse data based on customer's visits. I do enjoy it since this is accurate, it does not have delays and it gives a very interactive and simplified way of using it. Although I used couple of queue management systems, I have never seen a product to be so user friendly and the availability to interact with the support team in seconds.

Vorteile:

I do like that the software is getting always new features, is being updated and well maintained.

Nachteile:

In my two years experience using Qminder, I couldn't find anything wrong with it. All you need is a stable internet connection and the software will work smoothly.

Review 1

Kommentare: No satisfied in general lots of improvement opportunity to become user friendly

Vorteile:

Communication text box capability. It gives real time possibility to text to applicant.

Nachteile:

Access to settings, pages identifications and connections, activation methods of information on screen, design of website

City hall permit center

Kommentare: Very easy to use - not complicated. Very helpful with tracking customers, waiting times, actual service time of each customer at each division level.

Vorteile:

Ability to view which division customers are waiting for. Ability to transfer to different divisions as needed.

Nachteile:

It has been working great for our purposes.

Very Useful

Vorteile:

Qminder is helpful in alerting each department within this large company that there is a customer waiting downstairs for assistance. It allows each of us the freedom to not be tied down to one area waiting for customers to arrive. I especially enjoy the fact that it can be accessed via mobile devices as well.

Nachteile:

Qminder is simple but powerful and very useful for its intended purpose. As they are always adding updates and new features, it's difficult to find any cons because they are usually fixed before they become much of a problem.

Qminder Review

Vorteile:

I really enjoy how it lets us know who is awaiting services and we can properly serve them in the order in which they have been waiting.

Nachteile:

I don't really dislike Anything about it except having to remember passwords but that's for everything

QMINDER AND YOU

Vorteile:

IT IS EFFICIENT FOR PATIENT REGISTRATION

Nachteile:

NOTHING AT ALL, IT MEETS MY EXPECTATIONS

Innovative. efficient, and organized

Kommentare: Overall, i enjoy using qminder as it makes the process for checking in visitors much easier and organized. If I ever have an issue the customer service is very quick to respond.

Vorteile:

I like how easy it is to use and navigate the features available.

Nachteile:

Sometimes when their are changes it is hard to figure out how to use them. However, the tutorials are helpful.

Happy Customer

Vorteile:

qminder is very easy to use and train on.

Nachteile:

they tend to have very limited features, would like to see more.

QMINDER is very efficient

Vorteile:

I love how user friendly the product is and how the customers like it as well. It is easy to manage our traffic/business

Nachteile:

I have no complaints using Qminder it is very user friendly.

Lo recomiendo

Kommentare: Es una herramienta muy sencilla, util y practica

Vorteile:

Es muy facil gestionar la informacion y tenerla de manera ordenada

Nachteile:

Creo que al presionar el boton de finalizar el turno, deberia arrojar un pop donde diga si estoy seguro, ya que a veces por un missclic finalizo turnos que no queria finalizar.

La mejor

Kommentare: Nos ha ayudado bastante con la organización de los turnos y el seguimiento al tiempo del equipo de trabajo

Vorteile:

Me ha encantado la manera tan fácil y práctica de uso y superintuitiva

Nachteile:

Me gustaría que tuviera alertas cuando una atención pasa mucho tiempo

Helping Hand

Kommentare: Great

Vorteile:

Sending text messages to the people is what I love

Nachteile:

It's always lovely to have a helping hand there is nothing not to have it around

Qminder en mi vida

Kommentare: Los problemas que ha solucionado es tener una medición en cuanto atenciones y recopilación de datos que son necesarios para llevar acabo nuestra operación, aunado a ello facilita el control de visitas y atenciones

Vorteile:

Los detalles de la información que necesito

Nachteile:

A veces la viabilidad de dejar algunos campos en blanco, los cuales no te permite dejar en blanco, debido a que existes circunstancias donde no siempre se tiene el dato

A Great Queue & Waiting Line Management System!

Vorteile:

This software is beautifully designed and super-easy to use. It has a ton of features and allows customization for the user needs of your organization. The company is very responsive to user problems and issues that arise on a daily basis, and their development team is amazing when it comes to updating the platform's look and functionality.

Nachteile:

I've previously worked as a software trainer and beta-tester and feel like I have very high standards for any software I use and I can honestly say that this platform is exceptional and has allowed our company to better serve the thousands of students we work with each year!

Customer Service

Kommentare: Overall is awesome and save time and trouble when dealing with multiple customers

Vorteile:

I like how we add customers to Qminder and it get sent to the back for agents to pull from list

Nachteile:

I like the software all the way around cause it benefits the agents

Q minder Review

Vorteile:

It is very user friendly for both students and staff. Good reporting tools

Nachteile:

Sometimes the APP is a bit glitchy but for the most part no issues

A constantly improving & robust visitor management system

Vorteile:

The customizability and data usage. Also they are very responsive to feedback.

Nachteile:

Universal updates. We did express concerns about some features that were later readjusted to help us better.

Quality

Vorteile:

helpful for time management and forgeting anyone

Nachteile:

no audio prompts would be helpful so i don't forget if i go into another window

Scheduling program and accessibility to services evaluated as recommendable

Kommentare: I am aware of other programs used by Brazil's health systems and made a positive comparison of this one.

Vorteile:

Ease of use and the identification factor of health facilities.

Nachteile:

I didn't find any negative points in using the software.

Easy set-up and use!

Kommentare: GREAT! Very easy to use for our clients and staff

Vorteile:

I can make all the changes myself -very easy

Nachteile:

Launch of new features are not always 100% ready

Great customer service!

Vorteile:

Their customer service is great, the customer success manager offered a call to review all the features of Qminder with me to maximize the amount that we were paying.

Nachteile:

They no longer support android devices so if you don't have apple devices you will need to do the switch.

Qminder

Kommentare: It solved managing the flow of foot traffic. Allows me to track team performance and service times. I don't have to be present to view data. Nice charts.

Vorteile:

It is simple to use, fast and efficient.

Nachteile:

Limited tools to extract more data for further analysis.

Customer Professional

Vorteile:

I like the tracking feature is what is liked most

Nachteile:

The notifications features could be more

So easy to manage our lines!

Vorteile:

I love the look of it, it's very user friendly.

Nachteile:

Delays in updates-- most likely network issues, but sometimes have to refresh to see updates.