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Über Encircle

Ein mobiles und Web-Dokumentations-Tool, das die effiziente Erfassung von visuellen und textlichen Informationen und die Automatisierung von Prozessen ermöglicht.

Erfahre mehr über Encircle

Vorteile:

The ability to have everyone in the company able to access photos and videos for any given job. The video work order has been amazing for communicating exactly what staff need to do.

Nachteile:

It can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.

Bewertungen zu Encircle

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,5/ 10

Encircle hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 23 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (23)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Encircle is great to catalog your building contents for insurance purposes.

5,0 vor 7 Jahren

Kommentare: All good so far!

Vorteile:

Got an insurance policy that'll reimburse you for fire damage, flooding, or another massive AOE that destroys your place? Yep. You think you're safe until you have to file a claim and document everything you just lost. That's where Encircle comes in. DOCUMENT EVERYTHING! As my lawyers often say, "the one who has the most documentation generally wins." Don't fight your insurance company. Give them a huge list of everything you lost in the incident by using Encircle. Document what you have, and then whenever you bring in a new non-consumable item into your place, just snap a picture of it and optionally fill in the details for it. You can easily separate everything into rooms.

Nachteile:

The thing I'm still not sure about is when I move from my apartment into a home, will it be easy to move items into a new room and location? I haven't tried yet, but my guess is that I'll just rename the place and its rooms. If something changes rooms, then it just gets moved in the app.

Alexx
Operations Manager in Australien
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Encircle Review

4,0 letzten Monat Neu

Kommentare: Absolutely love this platform. Easy to teach and train to new staff as well.

Vorteile:

All reporting and data can be across multiple devices at one time simultaneously.

Nachteile:

Sometimes taking an extended period of time to sync data from mobile devices to desktop/cloud server. Pricing is on the higher side.

Antwort von Encircle

letzten Monat

Thank you so much for your fantastic feedback! We're thrilled to hear you love the platform and find it easy to teach new staff—user-friendliness is key to our design. We also appreciate your comments on syncing times and pricing. We’re constantly working to improve performance and enhance the customer experience so your input is incredibly valuable. If you ever have any questions or need assistance, feel free to reach out! Thanks again for sharing your experience with us!

Zach
Estimator in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wish it had more

4,0 vor 10 Monaten

Kommentare: Easy to use, big help to field technicians

Vorteile:

I like the import floor plan feature to Xactimate

Nachteile:

I wish the floor plan import to Xactimate included more than only the walls, it doesn't add stairs, cabinets, etc. Shows in the floor plan but doesn't appear in Xactimate.

Drew
General Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pays for itself

5,0 vor 2 Monaten

Kommentare: Encircle gives us a great source to capture all of our photos and documentation for our water mitigation claims as well as the rebuild projects that go along with them. It has helped us prove our work on claims and has certainly paid for itself over the years by saving our techs time and helping us better document our work, thus getting paid out more and faster.

Vorteile:

My favorite portion of Encircle, for our water mitigation company, is Hydro, their drying report software. It really helps make it easy for our technicians to create moisture maps and a report to send off to the insurance carrier showing exactly how the project dried.

Nachteile:

The Hydro webapp for the desktop environment is a little lacking compared to the iOS/Android version. But I hear that it's being worked on and should hopefully be improved on.

Joy
Contents Manager in Kanada
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Encircle from the Contents Side

5,0 vor 9 Monaten

Kommentare: Overall I am very happy with this program. The customer support is amazing and they are quick to assist.

Vorteile:

I enjoy the program as it is user friendly, fast and efficient in running reports daily. I also enjoy the fact you can watch the teams progress in real time.

Nachteile:

The thing I dislike is that the data is slow to download and some of the photo inventory gets missed if your not frequently clearing the cache and downloading the data.

Steve
President in Turks- und Caicosinseln
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Encircle Has Made FP Better

5,0 vor 10 Monaten

Kommentare: Our experience has been one of the higlest level of communication and customer service provided to our team. Beyond just the software itself we have utilized Encircles vast library of training videos and webinars to better our team at FP. They have their organization all pointed in one direction: to help improve the restoration industry for the contractor.

Vorteile:

Encircle is always changing to improve their platform to maek providing cirtical reports in a timley manner easier every day.

Nachteile:

That we did not setup Encircle earlier for our company. We had been using multiple softwares to provide reports that were subpar to those of Encircle.

James
General Manager in USA
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Encircle user

5,0 vor 9 Monaten

Kommentare: Very positive, it's easy to use and the ability to share information between team members.

Vorteile:

Being able to take photographs in the app ensures that photos are never lost, or forgotten - they're automatically saved. And the final report we generate is incredibly comprehensive and assists with favorable claim resolution.

Nachteile:

CRM would be a nice addition, especially review requests.

Jackie
GTA Mitigation Manager-Large Loss Manager in Kanada
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Usage of Encircle.

5,0 vor 5 Monaten

Kommentare: Have been using the app for many years and haven’t stopped or changed platforms

Vorteile:

The ability to document every aspect of a claim effortlessly, pick and chose what to share with certain individuals.

Nachteile:

Sometimes does not save signed documents when processing in a low service area.

Jennifer
Office Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Encircle, THE app for Restoration!

5,0 vor 5 Monaten

Kommentare: Overall, we enjoy using this program. It is great to have on phones, tablets and computers. Multiple users can utilize the features in real time, so claims go smoothly and efficiently for all users, no matter their role.

Vorteile:

Encircle is very user-friendly for a water restoration company, like us. We use it daily to keep up with claims and store photos and information. Customer support is always helpful and prompt to respond to any questions or concerns.

Nachteile:

Occasionally, we have glitches with our system. One time we had photos that were deleted, but support was able to retrieve them for us. Using android though with the app, we can not zoom out on photos, only with apple. That is a downside that affects us.

Tina
Assistant director in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Encircle Review - After disaster

5,0 vor 10 Monaten

Kommentare: very pleasant, customer service is amazing, super friendly and solve problems quickly. Great program to work with.

Vorteile:

Organization of pictures is immaculate Setting up company documents (such as authorization and timesheets) is easy and practical Setting claims is very easy and efficient

Nachteile:

Invoicing or accounting compatibility can be improved

Troy
Production Manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A team asset

4,0 vor 10 Monaten

Kommentare: Very good, a great documentation and communication tool.

Vorteile:

The ability to have everyone in the company able to access photos and videos for any given job. The video work order has been amazing for communicating exactly what staff need to do. It allows the project managers to provide an exact scope of work to the field staff without having to be onsite allowing them to move onto the next job and not waiting around for the workers to get to site.

Nachteile:

It can take sometimes take time to sync, especially in bad service areas. Having to repeatedly shut down and open up the program to "kick start" it back into syncing.

Roger
Project Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Professional

5,0 vor 10 Monaten

Kommentare: Very Good. My team uses it daily on different job sites.

Vorteile:

I like that my team can all be on the same page as the job goes through the different stages. I also like the very professional reports I can submit to my customers.

Nachteile:

I would like for the sketch to have more measurements. IE doorways, cabinets.

Cory
project manager content manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease of working with Encircle

5,0 vor 9 Monaten

Kommentare: I love Encircle it is likely the most important tool our business has as far as making work easy!

Vorteile:

The photo taking, floor plan, notes, documents, real time signatures etc

Nachteile:

I really cannot say I have seen any. They may need to update server do to the volume of photos people are taking.

Madison
Business Development Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Awesome Product

5,0 vor 5 Monaten

Kommentare: Overall experience has been great! Love Encircle

Vorteile:

Encircle has been so easy to use and teach our techs

Nachteile:

Some app technical difficulties but they got resolved

Rebecca
Business Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Owner of the business

5,0 vor 10 Monaten

Kommentare: This is a staple for our business. Our team uses it daily.

Vorteile:

Visiblity and documentation of jobs. And the reporting function

Nachteile:

Some small issues with meter entry, otherwise great product

Ben
Owner in USA
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best restoration product on the market

5,0 vor 9 Monaten

Vorteile:

I can’t list all of the things that make encircle amazing. It would take too long. This is our most essential tool.

Nachteile:

It needs a better CRM set up. We are still using another software for CRM

Ian
Office Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Greta product

5,0 vor 9 Monaten

Kommentare: Excellent experience No complaints. The floorplan sketch feature is the best.

Vorteile:

floorplan sketch. Ease of setting up new jobs

Nachteile:

I wish that when I changed the job acitivyt that it could trigger reminder emails for events, example, if I select work started, it should trigger a message or email to upload a work authorization

Brian
Facilities Manager in Kanada
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ServiceMaster of Burlington

5,0 vor 9 Monaten

Kommentare: Very good and very consistent everywhere I have used it.

Vorteile:

How user friendly it is, even with all of the changes over the years.

Nachteile:

That there is no way to BOLD the notes in Work Order creation.

Seth
Owner in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Encircle Review

5,0 vor 10 Monaten

Kommentare: Very pleased with the software and the customer service. I also appreciate what they put into the training sessions as well.

Vorteile:

Ease of use and having all tools at our disposal. It is so convenient to be able to access each claim and utilize features for these.

Nachteile:

The time it takes to load pictures. Editing all water/moisture data points in the website.

Megan
PROECT MANAGER in Kanada
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Encircle review

5,0 vor 5 Monaten

Kommentare: Positive, user friendly, successful experience.

Vorteile:

The reports section is excellent, i love the photo report and the pdf site inspection report. I also love the floor plan and integration with xactimate.

Nachteile:

I do not like that i cant do all things on encircle. id like to be able to schedule technicians and upload estimates etc.

Rob
Project Manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Encircle review -

4,0 vor 9 Monaten

Kommentare: So far so good. We are still trying to implement certain features across the board to all staff but slowly becoming more user friendly and with experience comes proficiency

Vorteile:

Listing NR items , instant daily photo uploads from the crew. Ease of singing A&A or COC Weekly , monthly training seminars . IICRC credits for continuing education

Nachteile:

Hydro is still slightly more confusing for technicians with limited training

Stephen
Estimator in Nigeria
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review by Stephen

5,0 vor 9 Monaten

Vorteile:

Report generating is so swift and simple. The pdf engine behind Encircle is authentic and smart.

Nachteile:

Downtime where we have to wait for eternity for it to load.

Jessica
Office manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Software for Restoration Project Management

5,0 vor 2 Jahren

Kommentare: Encircle allows us to not only store and categorize our photos but gives us several options to create reports from those photos . It also allows us to track our equipment and include our drying metrics.

Vorteile:

The Encircle app is easy to use for our technicians to upload and share job site photos, the company is also continuously improving the program and adding new features

Nachteile:

it can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.