Customer for 6 years

Bewertet am 25.10.2019
Maria S.
VP
Einzelhandel, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that - they brought it to market.

Vorteile: Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years.

Nachteile: For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly.

12 years of experience with this reliable platform

Bewertet am 28.10.2019
Verifizierter Rezensent
MultiChannel Marketing Direcor
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, a great platform for hosting multiple sites in a single admin with ease.
Very reliable and a great partner.
Professional features and an exceptional integration/migration team.
The only real complaint we have is our most recent experiences with support.

Vorteile: Reliable, trustworthy software to build our 5 ecommerce sites on.
Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites.
Out of box features are smooth, polished and easy to use.

Nachteile: Customizations for specific business needs can take time and money to accomplish.
Support lately (Kibo, not Marketlive) has been disappointing.

KIBO was fine until we found something better

Bewertet am 27.9.2019
Christine P.
Business Development
Kunststoffe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform.

Nachteile: API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software

Antwort des Softwareanbieters

von Kibo an 30.9.2019

Hi Christine,

We are sorry to hear that you were not satisfied with Kibo's API first capabilities. We do appreciate the feedback. If you are willing to provide more detail, please contact Client Marketing at the email below and I can pass this information along to our product team so that we can continually work to improve our solutions.

emma.carlson@kibocommerce.com

Kind Regards,
Kibo