Great Product, Easy to Use - First Class Customer Support

Bewertet am 7.3.2017
Richard A.
Clerk to the Corporation
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Be using Board Intelligence software (Board IQ / Read) for about 15 months and it has been great. Easy to set up, great functionality and if you do get a problem, support is on hand 24/7 to help you solve the problem. Our Governors have taken to it really easily, and this has changed the way our governance model works. We have since rolled it out to other areas of the business including the Senior Leadership Team with huge success, all of which has resulted in pay and non pay savings whilst having all the key information at your fingertips in a secure environment. Have recommended it to colleagues and will continue to do so.

Vorteile: Easy to use.
Customer Service.
Great functionality.

A PA's Prospective

Bewertet am 3.3.2017
Lesley F.
PA
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I cannot rate this software high enough. It was easy to learn and is user friendly, it has made my life so much easier, no longer reams of papers to collate and bind. It is particularly useful that you can update papers if there are late changes and it is so easy to do so. Suffice to say that we have been extremely impressed with both the system and service that we have received from Board IQ. I am the main administrator and find it so easy to use as do our 18 Governors who receive regular papers from me via the portal. I really can't say anything detrimental about the system. I love the library effect and all of our Governors find it so easy to find what they are looking for.

Vorteile: The time it has saved me

Nachteile: Not sure there is anything

Antwort des Softwareanbieters

von Board Intelligence an 3.3.2017

Thank you Lesley!

Coastal West Sussex CCG

Bewertet am 8.3.2017
Claire E.
Corporate Business Officer
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience has been very good, with only a few issues. The issues were addressed fairly quickly.

Vorteile: Its easy to use

Nachteile: You are unable to move things easily around the shelves..... the packs are only in published order.

Antwort des Softwareanbieters

von Board Intelligence an 16.8.2017

Thank you very much for your feedback Claire, we¿ve actually updated the platform and you can move your packs around the shelves as you see fit. Let us know if you have any further suggestions!

Review of Board IQ

Bewertet am 3.3.2017
Stella G.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We chose Board IQ following a tender process and have not been disappointed by our choice. The software is extremely easy to use and has all the functionality that you could need from an admin and user perspective. They provide a first class service and are extremely responsive to answering questions and resolving any issues.