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seit 15 Jahren bei der Softwareauswahl

Über Mailgun

Transaktionaler Email-API-Service für Entwickler. Leistungsstarke APIs, die es Dir ermöglicht, mühelos Emails zu senden, zu erhalten und zu verfolgen.

Erfahre mehr über Mailgun

Vorteile:

Ease of use for servicing our mail servers. Easy to spot and workout problems from clients not getting emails from our system.

Nachteile:

Customer service is slow and useless. More expensive compare to others.

Bewertungen zu Mailgun

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
3,9
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

7,7/10

Mailgun hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 148 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (148)

Klaus
E-Commerce Manager in Deutschland
Lebensmittelproduktion, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Shared IP -> 10% der Mails werde als Spam abgewiesen

2,0 vor 3 Jahren

Vorteile:

Die Einrichtung war super einfach und schnell erledgt.

Nachteile:

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Arkadiusz
Arkadiusz
IT Project Manager in Polen
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

High Deliverability

5,0 vor 7 Tagen Neu

Vorteile:

A clean interface is a plus, but functionality is still limited compared to Mandrill. However, the core functionality—transactional emails—works very well and seamlessly.

Nachteile:

Very basic interface and limited options compare to competition.

Lucas
Lucas
Creative Director in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Bare-bones but super reliable and easy to use.

5,0 vor 4 Jahren

Kommentare: I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain. It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints. I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account. I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.

Vorteile:

Inbound mail processing with spam filter Free tier offers great sending limit SMTP and API integration for outbound messaging

Nachteile:

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Catalin
Catalin
Full-stack Developer in Rumänien
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Paying for something I can't use (the worst experience)

1,0 vor 2 Wochen Neu

Kommentare: Horrible.

Vorteile:

I'd love to be able to fill this section, but I pay for a plan I can't use. Hence, I couldn't try it.

Nachteile:

I never thought I'll come across such an appaling product and customer service. I pay $35/month for the "Foundation" plan, which includes 50k emails/month. However, my account is limited and can only send email to 9 recipients per email. I provided all the information they asked for, and my account still stays limited. Even more, I have 3-5 days of sending emails, which they keep asking about. So bottom line, I pay money for something I can't use. Now, you might ask - why don't I move on and use something else? Unfortunately, I can't because the Ghost blogging platform only works with Mailgun for sending bulk emails. Conclusion? I highly highly higly advise anyone to avoid Mailgun and use something else if possible.

Andreas
Founder/Owner in Deutschland
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great and reliable

5,0 vor 2 Monaten

Kommentare: We use Mailgun for a while now and we really like it.Currently we're using it as a standard for all our transactional mailings on new projects.Also, when we experienced difficulties and reached out to the support, we've been amazed about their qualified response that helped us not only solving the problem (mail deliverability) but also to improve the quality of our emails.

Vorteile:

+ API mailing+ driver for laravel+ triggers / webhooks+ price/value+ easy setup and integration+ easy deployment on new domains+ fixed IP address if needed+ good support and best practise+ reliable

Nachteile:

- logs can not be exported- bad UI for mobile admin access- sometime uses burnt-out IP addresses

Luke
Founder in Deutschland
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Software Gone Greedy

4,0 vor 3 Jahren

Kommentare: Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I always found their customer service great and the product itself to be fantastic and does exactly what it's supposed to. I just really wish they brought back the routing feature to the free tier.

Vorteile:

Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.

Nachteile:

I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.

Brandon
Brandon
Creative Strategist in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Incredible Deliverability, Clean Platform, Success with MailGun!

5,0 vor 4 Jahren

Kommentare: Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

Vorteile:

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Nachteile:

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

Chandan
Chandan
Marketing Manager in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Helps you land into prospect's inbox

5,0 vor 9 Monaten

Kommentare: Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email campaigns and ensure deliverability. Its advanced features make it a popular choice for businesses of all sizes looking to improve their email marketing efforts.

Vorteile:

The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.

Nachteile:

The pricing is higher than any other competitor products.

Paul
Paul
MD in UK
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent, powerful service

5,0 vor 7 Monaten

Vorteile:

Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details)

Nachteile:

SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long.

Norbu
Norbu
Chief Executive Officer in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the best available email API service

4,0 vor 8 Monaten

Kommentare: Good and the best among the tried ones yet

Vorteile:

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Nachteile:

The regular change in the interface and the toughness to find options with new ones

Todor
Helpdesk agent in Bulgarien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great e-mailing platform

4,0 vor 3 Monaten

Kommentare: It is helping our business with one of the core services we provide which is OTP verifications

Vorteile:

SImple and user friendly interface. Cheaper than most competitors

Nachteile:

You can not search the logs with the email content

John
Software Engineer in Simbabwe
Onlinemedien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mailgun Review

5,0 vor 11 Monaten

Kommentare: All of our company's websites utilize Mailgun for email marketing purposes. We've even implemented Mailgun for our customers and strongly suggest it. Email delivery problems have been solved thanks to Mailgun. There is no need for us to use the e-mail server provided by [our hosting server]. Email delivery was a major problem for some of our customers who were hosted with well-known shared hosting providers like GoDaddy, Bluehost, etc. One of Mailgun's best features is that messages can be monitored in real-time, and if they fail to send for any reason, the specific cause is shown in the log.

Vorteile:

Sending an email to someone takes no time at all, and you can even set up a queue for thousands of messages. If you need to contact a large group of people with one message, this is a great feature to have (e.g., newsletter subscribers, marketing emails to clients, etc.). With its help, your emails are more likely to reach their intended recipients and are less likely to end up in the spam or junk folders. The Mailgun reports and logs feature is excellent. If an email couldn't be delivered successfully, what are the exact reasons why? Sometimes, if we can determine the cause, we can work to fix the problem.

Nachteile:

The WordPress plugin for Mailgun could use some work. It needs to have more options made available to users. Our email volume isn't particularly large, but we'd still like to have a dedicated IP address for our outgoing mail. A dedicated IP's high price tag is unjustifiable. fixing the problems that have arisen with sending emails to Hotmail or Outlook.com. Deliveries are made, but the junk/spam folder is where most emails end up.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Mailgun is great, the

4,0 vor 3 Jahren

Kommentare: They used to have a free tier (up to 10k emails a month) which provided a sample of all the features included in mailgun (like sending, receiving, authenticating, api etc.) now they got rid of that plan (even for customers who were "grandfathered in").
The new free plan isn't really free and they stripped out all the extra services.
It's tough that the entry price for any features is $35/month.

Vorteile:

- It is extremely easy to get setup using Mailgun (they make it very simple for the user). - They offer a lot of really useful features and well documented, powerful API.

Nachteile:

The opening price is pretty high for an account with any sort of features, which makes it tough to justify using their service for a small project. - The interface runs a bit slow and buggy at times (like viewing logs).

Elliott
Elliott
Developer in UK
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution for mail sending from vps providers like AWS

5,0 vor 4 Jahren

Kommentare: We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

Vorteile:

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Nachteile:

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Aaron
Aaron
Owner in USA
Verifizierter Nutzer auf LinkedIn
Internet
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Almost a necessity with server configs and email filters!

5,0 vor 6 Jahren

Kommentare: Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Vorteile:

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Nachteile:

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Bruce
Bruce
Senior Operations Officer in Italien
Verifizierter Nutzer auf LinkedIn
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rock solid delivery

5,0 vor 5 Jahren

Kommentare: Haven't had a complaint yet.

Vorteile:

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Nachteile:

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

john
FULFILMENT MANAGER in UK
Fluggesellschaften/Luftfahrt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mailgun offer pretty good mail support with easy start up prices

4,0 vor 2 Jahren

Kommentare: We are more than happy with our deployment of mailgun. It provides a reliable and really reasonably priced service.

Vorteile:

Mailgun are generous with their lower level tiers of service. The most basic of which is free to low volume mailers. The caveat is that support is not premium, but it is definitely provided. We tested some service emails many years ago through Mailgun and are still using them 10 years later.

Nachteile:

The last time we looked at using more of mailgun, some of their back end features did not seem as fully featured as some competitors, although a lot of development was being undertaken.

Christopher
Christopher
Marketing in USA
Verifizierter Nutzer auf LinkedIn
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Most reliable yet

5,0 vor 4 Jahren

Vorteile:

We've used a lot of solutions, we're a mid-sized business and don't send enough for our own IP, however, every other provider has not had great delivery due to that. Mailgun has been the first shared-IP provider to give us unbeatable performance.

Nachteile:

Not being able to schedule emails more than 3-days in advance is a little bit of a downer, however, workarounds are simple.

Brian
Brian
Partner in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great service with easy integration.

5,0 vor 4 Jahren

Kommentare: First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originating from Mailgun and are less likely to be blocked as spam.

Vorteile:

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included. WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus. Management portal was updated recently and vastly improved the UI/UX experience.

Nachteile:

Extended log access is only available in more expensive plans.

Héctor
Héctor
CEO / Lead Architect in Honduras
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Need email notification support? This is the one

5,0 vor 5 Jahren

Kommentare: Is easy to use, has great support and customer care is THE option for email notifications in your App/WebApp.

Vorteile:

Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Nachteile:

Nothing at all, hoping they can implement PWA notifications soon.

Greg
Owner in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Mailgun is great!

5,0 vor 4 Jahren

Kommentare: Overall I have been super satisfied with using Mailgun to handle all the mail processing from my website.

Vorteile:

Mailgun has a great API and ability to configure just about anything you need when it comes to sending email. Their UI is very clean and it isn't super cluttered with things you don't need. It was easy to find what I was looking for and easy to configure the settings.

Nachteile:

Honestly, I haven't been able to find something that I haven't liked about using Mailgun. It is really a solid platform.

Quinn
CTO in USA
Internet, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

BEWARE - no usable support until $350/mo tier

4,0 vor 4 Jahren

Kommentare: I never needed to send more than a few thousand emails so I stayed on mailgun's free tier. However, the IP mailgun assigned me became blacklisted (probably from another sender's abuse) and I became unable to send mail. Even after upgrading to the $79 a month plan (compare to SendGrid $15 a month) there was no immediate help - apparently that is $350 a month. I am 24 hours into not being able to send mail, and will definitely be switching to another service.

Vorteile:

It usually sends mail. API is straightforward.

Nachteile:

If mailgun gets an IP blacklisted - from other senders - you could end up in trouble. Since they do not answer tickets for 48 hours you might not be able to send mail for 48 hours . Big problem.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good for Transactional email and more

5,0 vor 6 Jahren

Vorteile:

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Jonathan
Magician in USA
Unterhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Feature rich, strong support team

4,0 vor 3 Jahren

Kommentare: Overall, a very good experience. Mailgun was definitely a very competent software and tool for dealing with the complex nature of sending out mass marketing emails successfully.

Vorteile:

In my previous work as Director of Operations of a medical software company, I worked with the development team to implement and utilize the software. A lot of the technical side of things was over my head, but the mailgun support team was top notch and integral to us executing on a successful deployment of automated emails at a scale far greater than anything we had tackled before.

Nachteile:

Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head. But I can't really speak in detail to any pros/cons of directly interacting with the software or its user interface.

Tóbiás
Ungarn
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

My transactional mail provider

5,0 vor 6 Jahren

Vorteile:

I have searched a cheap, but reliable transactional mail provider for my various products, finally found it, and use it with delight.

Nachteile:

I would be fond of a service if I can make responsive newsletters from templates with this provider.