Practice Better Erfahrungen

Practice Better Runs My Entire Business

Vorteile:

Practice Better runs my entire business! I've used quite a few different software programs over the years to run my nutrition and health coaching business. I have tried names you would probably recognize including Mindbody and Vagaro among others however I found they just weren't the right fit or were lacking features. I've been using Practice Better for over 5 years and have watched them, grow, improve, and expand. I've used every pricing tier or plan offered. I'm currently using the Plus plan. I use it for hosting my group programs, sending coaching materials, sending protocols and recommendations, coaching and communicating with my clients individually and through group chat and email, scheduling client appointments and group coaching calls, and also billing and invoicing clients. It allows my business to run smoothly and makes me look professional. I also appreciate that it integrates with many third-party devices that I use regularly like Fullscript, Zoom, Google Calendar, and Square just to name a few. I like the fact that you can create custom forms and tasks that reoccur. I use these forms to help my clients build and form new habits. I also like the fact they are always looking to improve their services, have regular training on their software as well as provide business coaching and tips to allow the user to run their business better as well as improve professionally. Their customer service is pretty great too! I genuinely appreciate this service and have recommended it to many friends, clients, and colleagues which is why I'm taking my time to write this review.

Nachteile:

There was a time when I was considering leaving Practice Better because they had a rather awkward program hosting platform. When I tried to use it, I found my clients were confused and didn't have a good experience. They have since fixed that and have made a few more adjustments to the software in general that allow my clients to have a better user experience. I like when things are really intuitive not only for me to use but especially for my clients. If anything I would like to see some more developments in this area. I also wish they had messaging templates for communicating with clients because a lot of the time especially in the onboarding process messages are quite repetitive. Otherwise I'm quite happy with the software.

Practice Better makes running a private practice easier

Kommentare: I love Practice Better. I have been using since January 2020 and it has made my work life easier and is a more seamless experience for my clients. While PB is not a cheap investment, it probably saves me money in the long run because of all of the awesome features included in the program... from scheduling, client outreach, program landing pages, EMR, HIPAA-compliant communications and more.

Vorteile:

I love that PB is a one-stop shop for most of my private practice needs. I love the fact that I can use PB with clients from the initial communication/interest survey to the end of my wellness journey with clients. PB makes all of the administrative tasks of running a small practice easier and less painful!

Nachteile:

There are really very few cons of PB. I do wish the calendar/scheduling feature was a little more flexible/user-friendly. I find the calendar a bit cumbersome to set up/change but it is do-able and having it all in one place makes it worth the while.

Streamline your clinical practice, 1 tool, 5 functions

Kommentare: I am delighted that I chose to use Practice Better fairly early in my journey in Nutritional Therapy. It has certainly saved me much time and money.

Vorteile:

Practice Better helps me to streamline my clinical practice. Using one tool for scheduling appointments, messaging, keeping client records and invoicing has saved me much time and money over the years.

Nachteile:

I would love for there to be an easier way to share administrative capability with my VA. The price could be more competitive.

Review - December 8, 2022

Kommentare: I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized.

Vorteile:

Works well for patient records and chat functioning. - labs function is great to share info with practitioners

Nachteile:

lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved.

Since the Beginning!

Kommentare: So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files.

Vorteile:

Practice Better is easy for my clients to use. All ages can easily confirm appointments, chat on messenger, and use the food journaling tool. On my end as the practitioner, I stay organized with saving notes and protocols. Everything is in the same place!

Nachteile:

There are limited ways to keep track of labs as well as to integrate form mapping. I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time. Form mapping could be improved by the ability for the user to add custom landing pages for data.

The Best Client Management Software

Kommentare: Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses. I love that I don't have to break the bank to have a program that's got all the bells and whistles!

Vorteile:

I love the ease of use for myself and my clients. I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information.

Nachteile:

I wish that it was a little less clunky and a little more aesthetically pleasing - the pros outweigh the cons for sure. Group programs or courses are a little clunky as well - it does the job but there are other platforms that are "prettier" and a little easier to use for programs and courses. However I love PB so I will wait for a more aesthetic update because function is everything to me.

New Practitioner Advice

Kommentare: Overall I love using Practice Better and do see an easy platform to use, great client interactions, easy set ups for protocols and appointment tracking! I am so glad I made the switch and hoping some of the more manual tasks become overtime more seamless.

Vorteile:

Very easy to use! As a new practitioner (and someone who hates doing Admin work- like most people) this transition has been seamless! Making booking appointments, sending waivers and forms, payments, protocols and finances easy to understand and take the stress off of myself to see monthly reports. I highly recommend making the switch if you need a way to track clients, finances, protocols, appointments etc.

Nachteile:

There are some features that I feel are somewhat behind (comparatively to Jane App). -there is no colour change on appointment for cancellations or completion of appointment -setting up 1:1 appointments within a package is confusing -having an option to charge clients from sessions already confirmed/arrived and lump-sum it monthly (or on their profile) - there is no way to allow a client to buy a package of a certain # of sessions and have it dock off there profile (it must be done manual) -some things require more manual work compared to other platforms - when doing service video calls with PB staff (for assistance) they were helpful although the employees would have their cameras off which I felt was disconnected and not professional

Streamline with Practice Better

Kommentare: Practice better has, without a doubt, leveled up my practice.

Vorteile:

PB is user friendly both to practitioner and client; it includes all the features I need to run my business smoothly, and helps me to stay organized.

Nachteile:

I really can't think of anything! I find all of the features straightforward, easy to use, and helpful!

It's all here in one place!

Kommentare: VERY GOOD BUT NEEDED TO HIRE AN ASSISTANT FOR HELP WITH THE PROGRAM SET UP. [sensitive content hidden].

Vorteile:

I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment.

Nachteile:

I would like to be able to add attachments and posts in the broadcast messages

Best Bang For Your Buck! So user friendly for the patient and practioner

Kommentare: It's been great! I have used other medical record platforms but have always come back to practice better.

Vorteile:

It is easy to use, and everything is in one place. I don't have to have a different scheduling app and medical record and payment processor - everything is right in one place.

Nachteile:

I think that building out my resource library was a bit difficult and not as user friendly as I would like it to be, but that is very minor when considering the benefits.

Registered Nurse and Board Certified Nurse Coachach

Vorteile:

It meets my needs for private practice and group programs.

Nachteile:

It's a little cumbersome to figure out the set up. My program participants have had challenges completeing assignments using a cell phone app vs the computer.

Totally Changed How I Run My Practice!

Kommentare: Love it! I can't imagine working without it anymore.

Vorteile:

I love how easy PB was to set up and start using. Clients seem to have adapted very quickly, and I can easily chart and analyze everything I need.

Nachteile:

I could of used more onboarding and setup support. I'm still getting to know all the features.

Very happy with Practice Better

Kommentare: Overall, this program helps with keeping information in one place, monitoring diet needs, adding protocol recommendations, billing, chat options, and much more...all in one place. Since I am the only user, help is a click away. This is important to me.

Vorteile:

The Better program has many useable features that I need to keep me on track. I can keep notes, updates and add what I need to when I need to for each client. I most like that there's help immediately when I get stumped. I also like the seminars to learn about more features and to make it all work even better.

Nachteile:

I need more assistance with setting up to use all features. I don't think I'm using everything to it's fullest. The invoicing part needs to allow editing (adding or editing original posts).

Amazing All in one EHR for dietitians, nutritionists and coaches

Kommentare: Immediate quick response for help and support. Coninuously upgrading. The software has grown immensely to support dietitians and nutritionists with their private practice.

Vorteile:

Seamless booking, billing, monthly payment plans, evergreen and fixed programmes.

Nachteile:

Inability to add recipes for my clients to make it easier for them to track. So that they can choose from a dropdpwn of curated recipes. Inability to create meal plans within the software.

Practice Better Is A Great Option For Coaches!

Kommentare: My clients and I have found Practice Better to be a good over-all experience.

Vorteile:

The HIPPA compliant platform, customizable templates for forms and having all documents in one place that both my clients and I can easily access is a win - win for myself and my clients.

Nachteile:

The upgrades required to have email automation, courses and branding can be challenging financially when starting up a new business.

Long time user

Kommentare: Love LOVE love the customer support.

Vorteile:

I have used this product since it's launch. I have been impressed with the software and the changes the team has made as we the users have made requests. It is always evolving and improving. My clients like the ease of a one stop shop hub for all their information (billing, appts.,protocols, etc.)

Nachteile:

There aren't any cons for me as this software meets my current needs.

Easy to navigate telehealth platform

Vorteile:

Scheduling clients is easy and managing invoices has been very straightforward. Very user-friendly platform for both team members and clients

Nachteile:

Would be great if the "tasks" feature was more visible on a client's profile, I find I sometimes miss this as it is off to the right side.

Overview of Practice Better

Kommentare: They are quick to respond to questions or concerns. Fairly priced for the product you are getting. I have not had any technical difficulties and the platform is very user friendly.

Vorteile:

All in one easy to use platform. They are always adding new and helpful features. I like their templates.

Nachteile:

It’s difficult to make an addendum in the chart note once it’s signed.

Amazing Platform!

Kommentare: Overall, I am really happy with Practice Better and have already recommended it to other practitioners in my field. It has streamlined a lot of processes for me and the time that has saved is a huge plus!

Vorteile:

There are so many things that Practice Better does well. One of the main things I have found extremely useful are all the integrations. I am a nutritionist and so I write a lot of protocols and do a ton of supplement recommendations and being able to do this in one place makes my life a lot easier. I also appreciate that they provide templates for forms that you can then customize as you need. Again this helped out a lot especially in the beginning of my practice when I was creating all my intake forms. I have gotten great feedback as well that it is user friendly for my clients.

Nachteile:

The biggest con for me is that sometimes it doesn't feel as intuitive in terms of where to find certain things. Sometimes it takes me a while to find what I am looking for, however I am also not a tech savvy individual haha so this could be taken with a grain of salt.

I love Practice Better

Kommentare: As above;

Vorteile:

It's easy to use and is so multifunctional. I can schedule, communicate and run one on one consultations and group programs all in one.

Nachteile:

can't think of anything, I haven't had any big issues, any concerns have been resolved quickly

This organizes my life!

Kommentare: Love that PB saves me so much time with billing and in searching for documents related to clients. I also love that it connects to various platforms like Cronometer and Fullscript.

Vorteile:

I like best that everything is in one place with client records, notes, my schedule etc.

Nachteile:

Multiple clicks to get where you're going. Setting up scheduling/availability functions not super intuitive.

Easy to use

Kommentare: overall very good! love the support the system gives to my practice

Vorteile:

Love that it's easy for me and my clients to use. Easy to keep everything organized and running smoothly

Nachteile:

Would prefer not to pay for an additional clearing house to bill insurance

If You Are on Fence.... Use Practice Better

Kommentare: Overall, this has helped me start my personal health coaching business get off to a great start.

Vorteile:

This is the most user friendly platform anyone can use. The price point provides flexibility for new users with low start-up costs. Scheduling is a breeze and keeping client records organized makes it easy.

Nachteile:

Nothing as of yet! I have loved all the features.

Great until you need customer service support.

Kommentare: customer service is awful. The product is great until you need help.

Vorteile:

Ease of use, makes my life easier when working with clients.

Nachteile:

I really like the software. I have referred it to other people.

Practice Better Is Awesome!

Vorteile:

I like that I am able to easily write in my client notes after a session. I also like that I was able to insert my pre-built template for my notes that I can click and it already has all the information I need for documentation. The messaging with my clients is simple as well and I love that it's all HIPAA compliant.

Nachteile:

It can be really tricky to set up some things within the system. Somethings are easier than others to figure out.