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Über Engage360

Benachrichtigungs-CRM-Plattform von Vizury, mit der Vermarkter Nutzer proaktiv über Kanäle wie Web-/App-Push, E-Mail- und mehr erreichen können.

Erfahre mehr über Engage360

Zeigt 23 Bewertungen

Jeffrey J.
Jeffrey J.
SEM & Display Manager in China
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vizury Overview

5 vor 2 Jahren

Vorteile:

never have any error hence all the feature run very smoothly

Nachteile:

the design of the UI is bad taste, looks like normal software no a good one

Sean L.
Marketing Manager in USA
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing Customer Service

5 vor 2 Jahren

Kommentare: We have set a majority of our clients up on these types of notifications and have seen excellent results.

Vorteile:

The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.

Nachteile:

I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.

Vivian H.
Marketing Executive in Singapur
Bekleidung & Mode, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Intuitive platform that suits business needs

3 vor 2 Jahren

Kommentare: Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.

Vorteile:

The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.

Nachteile:

Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.

Syed R.
Marketing Manager in USA
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Vizury brings in incremental revenue with great customer support

5 vor 2 Jahren

Kommentare: It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

Vorteile:

The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.

Nachteile:

The site could be more user-friendly, makes it difficult to change some things on your own without help.

Akshay K.
Director - Marketing in Indien
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Useful Tool to Contact Your Users

5 vor 2 Jahren

Kommentare: The overall experience with Vizury team and the platform has been incredible. The team of CSRs has been helping us at every juncture. They gave us entire product knowledge and still help us in setting up campaigns. The pricing is probably the best feature, as a company of any size can opt, as the pricing depends on the number of subscribers. It has been a good addition to our marketing arsenal.

Vorteile:

Vizury Browser Push has been helping us contacting our customers frequently to cross-sell, up-sell, push our coupon codes, ask the customers to reorder, contact the users who abandoned their cart and much more.

Nachteile:

Personalization (First name) is one thing that can be added (I'm not sure if it is already there & I'm not aware of it). Also, the customization of 'subscribe to our website' message is still pretty standardized. If this can be customized, it would be great.

Regev M.
Retention Manager in Israel
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Web Push Review- vIZURY

4 vor 2 Jahren

Kommentare: Overall, we're happy with Vizury web notification tool, that allow us to increase our user multi channel experience and add additional channel to drive more traffic to site and ROI

Vorteile:

Simple and easy platform to operate with various options of campaign setting such as triggers, automation, product feed updates and promo campaigns.

Nachteile:

Segmentation is very basic and it's difficult to establish a dynamic personalize experience to users.

Christian M.
Marketing Manager in USA
Versicherung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Vizury - Quality Service w/ Quality Prices w/ Quality Performance

5 vor 2 Jahren

Kommentare: The overall experience is 9/10. Vizury is a great team full of intelligent individuals and I am happy we signed on with them!

Vorteile:

The product is very easy to use with a well-designed user interface. Onboarding takes a little bit of time on their end, but as a user, it is as simple as copy and pasting some code. Their customer service is undefeated, getting an answer at virtually any hour of the day. Their push notifications work well with many options to vary your pushes. The reporting features they have are robust enough to scale high performing campaigns and test others. The pricing is competitive with other big-name software out there and is a nice selling point. Overall great product.

Nachteile:

The onboarding process was a little slow because of mapping on their end which wasn't preferable. Although it works great, it is still a new software and it has some bugs here or there, but they always are available to fix things. It is missing a few features that the biggest players in the game might have, but their deliverability rate is top-notch.

Suppanat H.
Campaign manager in Thailand
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Good browser push service

4 vor 2 Jahren

Vorteile:

Get a lot of conversion with acceptable pricing, especially with dynamic push feature. A lot of feature to play with.

Nachteile:

Feature Constraint Ex. Text format not support all os. Some error(not much) when create segement.

Hayim F.
VP of Ecommerce in USA
Luxusgüter & Schmuck, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Push Notification Marketing Software

4 vor 2 Jahren

Kommentare: Retargeting non email/text subscribers

Vorteile:

Features and Capabilities that are available through Vizury

Nachteile:

Reporting and Analytics are somewhat challenging to use on the portal

Akshay K.
Akshay K.
Assistant manager digital marketing in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Advanced features to dynamically nurture prospects

4 vor 2 Jahren

Kommentare: Good

Vorteile:

Advanced nurturing, dynamic messages with fallback text.

Nachteile:

Complex platform and Ux, simple process can be defined

Gaurav R.
Co-Founder in Indien
Konsumgüter, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Vizury's push notification is delivering strong engagements and conversions

5 vor 2 Jahren

Kommentare: 1. Vizury has proved one of the best tools that i have used in bringing back customers at a very less cost, our ROI is higher now.
Ours was a new firm, and getting this tool after a lot of research has paid off.
2. Time spent on webiste is higher, we are able to create more connect with customers now.
3. Messages shown to customers - Caorusal Based push notifications allow us to communicate with multiple product images, and with multiple configurable attributes.

Vorteile:

Our CTRs have seen an increase and conversions attributed to notifications have also increased. Product is stable and we get good engagement on mobile and desktop both. Their AI based algos do pretty good contextual targeting. Very Happy.

Nachteile:

Hoping to get a stronger support. Hoping

Ben G.
VP Marketing in USA
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Browser Notification Software

5 vor 2 Jahren

Vorteile:

The team at Vizury are top-notch and very helpful! The product is easy to use and there are a ton of use cases for this type of technology, I feel like we have barely scratched the surface of what Vizury has to offer.

Nachteile:

Sometimes the numbers that we see in the dashboard don't line up with analytics. Usually it is in our favor though!

Gretchen B.
display & sem specialist in Hongkong
Bekleidung & Mode, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

good ROI for drop off audience

5 vor 2 Jahren

Vorteile:

use it for cart abandon and product drop off, worked out pretty well, can segment the audience specifically, and customize the creatives, very responsive support

Nachteile:

can't go back to view the report from months ago, need to go thru support, small schedule bug, not the easiest approach to manage uploaded banners

Steve C.
Founder in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vizury Push Notifications Review

5 vor 2 Jahren

Kommentare: Overall, I like how the tool has knowledge of my abandoned carts and allows me to create custom notifications based on what the customer was viewing at the time of abandonment.

Vorteile:

I like that this tool is mostly set it and forget it. Because most of the notification types are automated, you can make sales on auto-pilot.

Nachteile:

The user interface can be confusing especially for first time users. The statistics and reporting could be improved as well.

Joseph M.
Marketing Specialist II in USA
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Vizury Review

3 vor 2 Jahren

Vorteile:

Ability to seamlessly integrate into our companies web data-layer.

Nachteile:

Lack of documentation on site, makes it difficult to fully understand all of Vizury's features

Erick W.
Head of Marketing in Kenia
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Vizury

5 vor 2 Jahren

Kommentare: Helped with top of mind awareness

Vorteile:

Easy to use and provides a unique way of reaching users. Very malleable with cool customisation

Nachteile:

Setup took quite some time which pretty much was as a result of tech issues

Luis P.
E-commerce Specialist in Portugal
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good plataform to support your needs

4 vor 2 Jahren

Vorteile:

Easy to use, to implement and to see the notifications performances. Also a good customer support.

Nachteile:

Some features could be improved and also the usability.

Doug M.
Associate Director Online Operations in USA
Unterhaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Solution for Browser Notifications

4 vor 2 Jahren

Kommentare: Reengaging audiences that have abandoned our site after browsing. Using browser notifications, we are able to drive these abandons back to the site to complete their purchase.

Vorteile:

Works seamlessly with Google Chrome for browser notifications. Allows us to create and implement remarketing efforts to engage select audiences and drive additional conversions.

Nachteile:

Have not had as much success with Safari notifications. UI can sometimes be a bit clunky. Thorough documentation for using the UI and a Help Desk feature within the UI would be helpful.

Asim J.
Software Engineer in
11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

It's Just amazing Because i always got myself update.

5 vor 4 Jahren

Vorteile:

It's just amazing because whenever I just got another tab and just it pings me there something on the previous so i think it's just amazing.

Nachteile:

I think there are not many cons to it but it should perform fastly.btw there should be an option to hide the content of the notification.

Animesh K.
Head - Ecommerce & Omnichannel in Kuwait
Bekleidung & Mode, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Vizury push notification

4 vor 2 Jahren

Vorteile:

Easy to segment & setup campaign. Comprehensive dashboard for easy visualisation & monitoring of performance User friendly reporting

Nachteile:

Team found it simple to use and effective in analysing performance

Rafael filipe F.
Head of e-commerce in Portugal
Unterhaltungselektronik, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent customer service

4 letztes Jahr

Vorteile:

The service they provide to the client is able to guarantee the agreed retability results

Nachteile:

They have no relevant negative points to point out

Ajay S.
Assistant Manager - CPC in Indien
Einzelhandel, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall Good Experience

3 letztes Jahr

Vorteile:

Good way to connect with customer during crucial day hours

Nachteile:

Vizury dashboard is not user-friendly enough.

Egan J.
CRM Director in USA
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple yet powerful tool

5 vor 2 Jahren

Kommentare: Our sister brands that use this software are experiencing consistent success with it.

Vorteile:

It seems that the platform is constantly evolving with new updates and features.

Nachteile:

I just wish the pricing was a little lower, but overall it appears to drive value.