Ebsta Erfahrungen

allows you to save emails on multiple platforms and make sales records in one go

Kommentare: I recommend its use

Vorteile:

It's good to synchronize answers directly to mail accounts of sales users. Easy to use and manage, without much similar software knowledge.

Nachteile:

Sometimes you can not identify a user who is already in inventory when browsing on LinkedIn. Other times it takes a wrong name. For these reasons it requires additional work to learn how to use it.

This tool is a nice to have especially for Salesforce users to be able to sync conversations.

Kommentare: It is a very useful app to help us sync our Gmail messages to Salesforce as well as notify us if the existing profile from LinkedIn is already in our system. It is user-friendly and with an easy click button the app can give you the name/email address/company combination to help us sync a message to a profile with similar names in our system.

Vorteile:

This helped us a lot in logging the conversation from Gmail to Salesforce. It skips the process of having one to send an email and manually log the details into the Salesforce. This also helps us view if an existing candidate in LinkedIn is already in our database.

Nachteile:

This tool search via name and/or email address, however, if there are duplicate accounts with the same name it could also show. While this app syncs Gmail messages it is now working for Inmail messages send via LinkedIn directly. It gets hard for the users as we need to manually log an InMail activity (sent from our account) as well as incoming replies.

Time saver

Kommentare: Our sales team is constantly looking for ways to speed up prospecting, and Ebsta is miles beyond our old method. We used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline. We now spend lest time prospecting and more time reaching out to our potential clients. It's not perfect, though. Ebsta would sometimes fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy. Overall, it does the job we need it to do. I would recommend other sales teams to consider the product when looking for ways to streamline their processes.

Vorteile:

Our team used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline, allowing us to spend the earned time back elsewhere.

Nachteile:

Sometimes Ebsta would fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy.

Utilized every single day!

Vorteile:

This software is a MUST for our company - we use it to as a way to track communication between internal employees and customers to ensure we are checking last point of contact and so that one person is communicating with a customer each time, versus having multiple points of contact at our company.

Nachteile:

There are no cons, this software integrates with TargetRecruit and Outlook.

Ebsta is the key to productivity, for sales individuals and teams

Kommentare: Sales process and sales team management are at the forefront of why our team considered and went with Ebsta. It has exponentially helped our sales team succeed. Easy to use, efficient, robust tools, minimal training needed to accomplish everyday tasks, and nice automation tools.

Vorteile:

What I love most about Ebsta is it's ease-of-access and quick accessibility within my browser. No need to pop open a new window, open Salesforce and input information in a convoluted way. Ebsta is simple and effective in helping me document lead communications, especially adding new leads and updating them on a daily and weekly basis. I would highly recommend other sales professionals implementing Ebsta into all of their outbound sales processes.

Nachteile:

I still feel there could be a much better collaboration with platforms like LinkedIn, DefinitiveHC and other data/prospect research platforms. I understand screenreading/screen grabbing is an obstactle, but if you challenge it successfully, salespeoeple of all kinds would appreciate it.

Keep track of your emails and sync them in your office system? Use EBSTA

Kommentare: Ebsta made it easy for me to sync my replies to our client emails which is very helpful rather than replying to the email, and updating our database (SalesForce) manually.

Vorteile:

We are using Ebsta in order for us to keep track of our emails in our database. It helps us reply to client emails and sync it to SalesForce without the hassle of replying to the email and manually updating that in our SalesForce database. It also helps me sync my calendar to our salesforce database.

Nachteile:

Sometimes we experience downtimes, and when it does, it is really hard to sync emails to our database. Sometimes it takes more than 5 minutes to sync it to our database which usually just run for seconds.

Salesforce and email integration

Kommentare: At first, we are having difficulty with the manual labor of integrating our emails to Saleaforce, Ebsta made it possible and very efficiently.

Vorteile:

Ebsta made our life easier by integrating Salesforce and Gmail. It increased our efficiency and productivity.

Nachteile:

Syncing issues sometimes occur. We have to manually cc Salesforce in our emails in order to integrate. Otherwise, it's a very great tool and very reliable.

Essential tool for Salesforce users

Kommentare: I couldn't live without it! I don't know how can I last a day in the office (answering emails) wihout Ebsta!

Vorteile:

I love the fact that I do not have to manually add email responses to salesforce. With just 1 click of the 'lightning' button or the 'envelope with the arrow', your correspondence will sync from Gmail to Salesforce!! Try it out and you'll definitely love it!

Nachteile:

I don't know if this is just a glitch. But there was a time when you have to reconnect Ebsta and sync Gmail and start the settings again. Not a major issue and I still recommend it!

Set it and forget it

Kommentare: Works flawlessly with our CRM

Vorteile:

When our IT team introduced Ebsta To usI was excited about what this program could do. It is made campaign emails so much better because all I have to do is set a few steps and forget it. Calendar emails are so much easier again sending a link and having our candidates set the time that's best for them. As well as email tracking plus the integration between Salesforce and Ebsta is great. I would highly recommend this product to anyone.

Nachteile:

There is nothing I have found that is unpleasant

Email campaign wizard

Vorteile:

I like the ability to create multi-touch email campaigns with logic options depending on the response and scheduling my replies to be effective. Also, the Salesforce integration makes it very easy to target a group to market to and easily pull in their contact fields.

Nachteile:

So far, I have no complaints. As I mentioned in the Pros category, this software has been very helpful in our efforts to communicate with our customers for feature releases, training scheduling and more!

Ebsta is a time saver

Kommentare: Ebsta allows me to refer back to any email communication quickly and easily. It does not matter if the email is sent by me or received I can attach it to a SalesForce contact at the click of one button.

Vorteile:

I love that Ebsta integrates with SalesForce. The fact that I can attach my email to an Opportunity and a record in SalesForce is amazing. I don't know how many times I needed to look for communication with a client and the Ebsta tool has saved me so much search time.

Nachteile:

The only con is when it loses the connection with Gmail occasionally. This does not happen often.

Very Convenient to use

Kommentare: Their tech support is great. I need that since I am not savvy about tech things.

Vorteile:

I use Ebsta to record my emails to sponsors in Salesforce when I am writing them in my regular mail program. This way I have all of our emails in one place and yet can also store them under each donor or sponsor's Salesforce account.

Nachteile:

Sometimes the icon to select to record the email in Salesforce is missing and I have to reinstall the software.

Efficiency in sourcing is doubled. Makes it easy to locate candidate's profile, too.

Vorteile:

Ebsta is helpful and user friendly. It makes me work more efficiently, thus I manage my time wisely.

Nachteile:

Sometimes, it loads slow. Not certain if it's due to out office connection or issues on the software itself. Nonetheless, this rarely happens.

Ebsta makes my job so much easier

Vorteile:

I absolutely love Ebsta! I live in my Gmail, hundreds of emails per day not including daily email campaigns. Ebsta makes it easy to run and sync my campaigns with SalesForce. I highly recommend this to anyone who is sending out more than 20 emails per day!

Nachteile:

Absolutely nothing. It's a great product!

Excellent app! Makes documentation a snap!

Kommentare: I have several sales people working for me and getting them to document conversations manually can be frustrating. With the integration of Ebsta, documentation is a huge savings of time and it makes communication with our team easier and better.

Vorteile:

I have several sales people working for me and getting them to document conversations manually can be frustrating. With the integration of Ebsta, documentation is a huge savings of time and it makes communication with our team easier and better.

Extremely Useful!

Kommentare: Ebsta has been an amazing add-on for us! It has simplified our workflows and increased productivity immensely with Salesforce, and I would highly recommend it to anyone!

Vorteile:

I like the ease of logging emails in Salesforce through Gmail - it cuts out multiple steps and simplifies our workflows.

Nachteile:

I would like to be able to recognize multiple contacts within a single email that can be linked in Salesforce.

Efficient and smart.

Kommentare: We are executive search firm and ebsta helps us sync the email conversations (with our prospective candidates/clients) to our database which makes it easy for us to track our firms relationship to candidates and future clients.

Vorteile:

Efficient and up to date tool.

Nachteile:

Few error during the syncing process

Ebsta is Awesome

Kommentare: Ebsta is Awesome. I couldn't image not being able to see if someone read my email. I love the satellite feature showing who has read it especially if you click right on your sent email in Gmail.

Vorteile:

-See whether they viewed you email or not

Nachteile:

none

Good Software Easy to use

Kommentare: Great software. I've noticed a few bugs with some of the new things available in the new release but I would absolutely recommend it.

Vorteile:

Ease of use

Nachteile:

A few bugs

Worth Every Penny

Kommentare: We have been using Ebsta for around 18 months and have yet to encounter any issues. We started using it when it was free, and after they moved to a paid service we have stuck with them as it makes life here so easy. Since using Ebsta our records are much more complete and reliable. The only feature I cannot comment on is the calendar sync as we don't find that feature particularly necessary for our business. The email sync is incredibly helpful and allows us to access all important Salesforce templates, Contact details, Opportunity details etc. Needless to say, if you use Gmail and need to have your communications recorded in Salesforce reliably this is the way to go!

Great add-on

Kommentare: Started using this not too long ago with my new company, and wondering why all my previous employers didn't have it integrated with Salesforce. Super useful information on my contacts, and I use it literally hourly!

Best Product For Better Workflow

Kommentare: Our organization has been using Ebsta now for over a year and we enjoy the functionality and the productivity it brings to our day to day duties. We are a small company and as we grow, we want to focus on customer service; with ebsta I'm able to do that easily than having to do it on my own.

Vorteile:

Ease of use after some training, the assistance AI

Nachteile:

The learning Curve: it takes awhile to get use to it.

ROI on ebsta is right on the money!

Kommentare: The ability to track emails and specifically when they were opened drives my ROI with Ebsta. Synching outgoing emails from Gmail to salesforce is accomplished with a simple icon tap. Knowing what subject topics trigger the opening of content marketing emails is where the value really exhibits itself. This program does exactly what I hoped it would do when I first signed on.

A Necessity!

Kommentare: If you're any sales professional, you NEED Ebsta. It's made my life, and the life of my coworkers, so much easier - Not to mention, it has also helped to make our jobs easier too! Ebstas instant contact check and activity logging for both gmail and any sourcing sites that we are on saves us time so we can sell much faster and better

Tracking, Opens and Ease of Use

Kommentare: I love Ebsta. As a constant Salesforce user, the ability to seamlessly log emails, set events and track emails, has made my life so much easier. I have been lucky enough to not have had any issues with the tool, but based one what I have been seeing, I know that customer service will have my back.