Über Yetiforce CRM

Ein Open-Source-CRM-System mit maßgeschneiderten Lösungen mit einer großen Auswahl an Konfigurationstools und einer benutzerfreundlichen Oberfläche.

Erfahre mehr über Yetiforce CRM

Vorteile:

The choice of functions available and the opportunity to log most of the activity in a single platform.

Nachteile:

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Bewertungen zu Yetiforce CRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,7/10

Yetiforce CRM hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 50 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (50)

Benjamin B.
Benjamin B.
CEO in Polen
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An awesome CRM and its opensource and free !

5 vor 4 Jahren

Kommentare: YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.

Vorteile:

The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.

Nachteile:

Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.

Antwort von YetiForce

vor 4 Jahren

Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed.

Ali B.
Business Development Manager in USA
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An overview of Yetiforce

5 vor 2 Jahren

Kommentare: It's excellent.

Vorteile:

It's open source and built with PHP and Mysql, so can easily setup on your on localhost or your remote server, and any other platforms that supports Apache. You can easily modify it according to your needs. Almost all parts that are necessary for a CRM and a Marketing system are available in this package. It's responsive, so you can use it in your cell phone, tablet, or laptop. The skin has a new face, according to new flat designs, that are not available in most other CRM applications. The installation of this package is very easy, although it takes a few minutes because the back-end is complicated for generating tables and setting up some required files for starting the application. It's portable from installation system to the other system with just modifying some simple files. Totally, it's an excellent web application that might be used by anyone in different disciplines such as end-user, administrator, and developer. Also, it could be used by any company types, from an samll-scale business to medium-scale and even large-scale firms. Large-scale businesses can modify and customize this application according to their requirements and make it integrated with other ERP applications in the company. In contrast with Vtiger, I have to point out that Yetiforce is more user-friendly and is simple to use. Also, back-end in Yetiforce is more readable for developers, in contrast with Vtiger.

Nachteile:

It seems there is nothing to discuss about this application disadvantages.

Verifizierter Rezensent
Managing Director in Griechenland
Verifizierter Nutzer auf LinkedIn
Metallabbau, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The intention is good - the result is disappointing

3 vor 3 Jahren

Kommentare: Neutral to negative. Did not try to make more complex functions work as it consumed a lot of our time with the setup process.

Vorteile:

The choice of functions available and the opportunity to log most of the activity in a single platform.

Nachteile:

It needs various module and components to be activated to start with. Then, simple functions like the email integration does not work and you start thinking again about whether it is a wise choice becoming dependent on this platform for all the activities in your operation. You guessed it. It is not.

Mariusz F.
CEO in Polen
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product, and for free! Great choice for any business!

5 vor 4 Jahren

Kommentare: Full and quick access to customer data.

Vorteile:

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Nachteile:

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Antwort von YetiForce

vor 4 Jahren

Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.

Piotr S.
Manager in Frankreich
Personalbeschaffung & -besetzung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Affordable & Excellent

5 vor 3 Jahren

Kommentare: I'm really glad I found and gave YetiForce a try.

Vorteile:

YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Nachteile:

Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Antwort von YetiForce

vor 3 Jahren

Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.

Chris S.
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises

5 vor 5 Jahren

Kommentare: I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with. As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are. I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand). Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows. The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck. Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!

Vorteile:

Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Nachteile:

Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Antwort von YetiForce

vor 5 Jahren

Thank you for taking the time to review our system. We are working on better documentation.

Magdalena K.
kierownik działu rozliczeń in Polen
Versicherung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Complete and user friendly CRM

5 vor 4 Jahren

Kommentare: The work is easier and faster.

Vorteile:

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Nachteile:

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Antwort von YetiForce

vor 4 Jahren

Thank you very much for this great review!

Sebastian K.
Co Founder and CEO in Polen
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great open source project

5 vor 4 Jahren

Vorteile:

We have been using YetiForce for a couple of years and it has never let us down. It is quick and intuitive. The producer offers several support options, including free support. It is a decent application that requires no subscription or license fees. I would recommend it to everyone who is looking for a reliable open source CRM.

Nachteile:

The documentation could be better, and there could be more color themes to choose from, but right now is also all right.

Antwort von YetiForce

vor 4 Jahren

Thank you for taking the time to review YetiForce.

Bojan F.
Bojan F.
Privat in Slowenien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I've been looking for such a CRM for a long time

5 vor 3 Jahren

Kommentare: Very young, dynamic, especially good TEAM. They know exactly what they want! On top

Vorteile:

Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control.

Nachteile:

Working with customers is changing every day and I can adapt quickly and easily to this

Antwort von YetiForce

vor 3 Jahren

Thank you very much for your amazing review!

Verifizierter Rezensent
Owner - Web Designer/Developer/Marketer in USA
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Yetiforce is a great solution for a self-hosted CRM

5 vor 3 Jahren

Kommentare: An overall decent self-hosted solution for your CRM needs, definitely have an expert help with setup and configuration and/or do your research first. But once you grasp the concept, you'll love the easy and simple interface and use of this CRM.

Vorteile:

Once you've got things properly set up, Yetiforce is easy. Once you grasp the unique process Yetiforce uses, it organizes your leads and sales process beautifully. There are a lot of features, a lot of options...and once setup to use, it's easy and easy to train your sales and marketing reps.

Nachteile:

Initially, although the basic install is easy, the setup/configuration and learning how the flow works is daunting and a little confusing...you definitely want to checkout the documentation before delving in (unlike I did). Once you grasp the flow that Yetiforce uses, it begins to make sense.

Antwort von YetiForce

vor 3 Jahren

Thank you for taking the time to review YetiForce.

Damian P.
Head of the sales department in Polen
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

YetiForce proves that decent business software doesn't have to be expensive

5 vor 3 Jahren

Kommentare: So far YetiForce has been great.

Vorteile:

YetiForce is an all-in-one solution and still remains free. When I first found YetiForce I wasn't sure how good a free CRM can be judging from my previous experience but I was pleasantly surprised. I had no problems with the installation and configuration, all the users got used to the software pretty quickly as well.

Nachteile:

There is nothing major that I dislike, just a few small issues. I think an update notification would be a great addition, whenever a new update is available the admin could get a notification in the CRM. Another thing that could also use a notification system are emails, it would be great if YetiForce had sound notifications when an email is received.

Antwort von YetiForce

vor 3 Jahren

Thank you for taking the time to leave your amazing review! We're glad YetiForce surprised you. We forwarded your comments about the notifications to the development team.

Piotr W.
CEO in Polen
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customized CRM

5 vor 5 Jahren

Kommentare: It keeps our document and information circulation much easier.

Vorteile:

CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Nachteile:

Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Antwort von YetiForce

vor 5 Jahren

Thank you very much for the favorable review.

Pawe W.
Managing Director in Polen
Elektrische/elektronische Fertigung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Splendid software with plenty of features, all very useful in your customer's service.

5 vor 4 Jahren

Kommentare: Control over customer service process, following AM and helpdesk people tasks.

Vorteile:

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

Nachteile:

Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented.

Antwort von YetiForce

vor 4 Jahren

Thank you for this amazing review, we appreciate all your comments. We're currently working on better documentation for our product.

Tomasz K.
Educational Centre Manager in Polen
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Yetiforce is a useful and free CRM

5 vor 4 Jahren

Vorteile:

The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates.

Nachteile:

It requires advanced server settings which might be problematic if you are working on a shared server.

Antwort von YetiForce

vor 4 Jahren

Thank you for the review, we're glad you liked YetiForce.

Arkadiusz D.
CEO in Polen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reliable, fast, free

5 vor 4 Jahren

Vorteile:

I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since. Great project management features, free support, allows you to enable/disable modules and add custom ones.

Nachteile:

I think that the documentation should be a little bit more detailed because sometimes I can not find needed information.

Antwort von YetiForce

vor 4 Jahren

Thank you for taking the time to review YetiForce

Markus D.
Managing Director in Thailand
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Few words of truth about Yetiforce

5 vor 5 Jahren

Kommentare: I actively testing and spying of developers activities. Yetiforce is not only loaded with lots of extremely useful modules, but its code has been swept with all residue bad and unnecessary code produced by "older brother". I wish I can move to Yetiforce soon, just waiting for good news about next release.

Vorteile:

flexibility and well organized code

Nachteile:

Should have some easy to manage webforms generator and robust flexible customer portal

Antwort von YetiForce

vor 5 Jahren

Thank you very much for taking the time to review our system. We'e put a lot of energy towards coding and getting it work well and in a manner that will meet a diverse set of needs. We like your suggestions for improvement.

Alex V.
Technical Coordinator in Niederlande
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and good customer support.

4 vor 4 Jahren

Kommentare: We use it for our operational process, working with tickets and service contracts.

Vorteile:

The flexibility of the system, you can add field in the modules very simple. You can make your own modules very simple.

Nachteile:

There is no usermanual at this moment, and the PDF module is not that extended. sometimes it's hard to upgrade the system to a new version.

Antwort von YetiForce

vor 4 Jahren

Thank you very much for the feedback, we want to improve our documentation and add the manual this year.

Zuzanna S.
House Manager in Polen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Unlimited Power with YetiForce CRM

5 vor 4 Jahren

Vorteile:

It really has amazing functionality once you set it up to fit your business. I have been using it for almost 2 years and there was never a thought to find a replacement for this CRM. Especially that there are modules that aren't free in other systems and you can have an unlimited number of users also for free.

Nachteile:

Only documentation could be a bit better. Some articles in the documentation can be outdated as the system changes so this can create set up delays.

Antwort von YetiForce

vor 4 Jahren

Thank you very much for the positive review, we plan to update our documentation this year.

Steven B.
President in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Yetiforce was extremely easy to install and is leaps and bounds above other CRM solutions

5 vor 4 Jahren

Kommentare: Easy to setup and install for Clients. Relatively straightforward CRM editing.

Vorteile:

I installed vTiger for a Client who lives on the East Coast. It took me over 24 working hours to get vtiger installed and initially setup correctly (by suppressing error messages, lots of // in the code). YetiForce requirements and install was extremely straight forward and easy to get setup.

Nachteile:

I wish the customer portal had more documentation or tutorials available. There are already a few versions available on GitHub so I wish there was a clear, concise way of adding this feature.

Antwort von YetiForce

vor 4 Jahren

Thank you very much for your review! As far as your issue with portal is concerned, we're currently working on a new, more user-friendly and secure version of portal.

Maciej B.
Sales Director in Polen
Computer-Vernetzung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great cooperation with YetiForce! They moved our bussines on new level with their software.

5 vor 4 Jahren

Vorteile:

Customization for our needs is splendid! We can create new featrures which we need almost on demand.

Nachteile:

This software is still evolving, so base configuration and features can be not enough. You can develop almost everything, but in that case you need to know what exactly you want and you have to predict all consequences of that (what is not easy).

Antwort von YetiForce

vor 4 Jahren

Thank you very much for your review!

Dorota R.
Operations Manager in Polen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very good and useful open source CRM proposition.

5 vor 4 Jahren

Vorteile:

YetiForce offers a great functionality that makes a lot of things related to customers service very easy, quick and smooth when it comes to running a business. It is clear and quick to use, does not pose any problems when finding desired functionality. A big plus for having as many users as we need, costless.

Nachteile:

The documentation could be slightly improved because at the moment we sometimes experience some delays.

Antwort von YetiForce

vor 4 Jahren

Thank you very much for the feedback, we want to improve and update our documentation this year.

Tomasz G.
Owner in Polen
Medizinische Geräte, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great, easy to use and configure to mach your needs. Never failed.

5 vor 5 Jahren

Kommentare: It allowed me to customize it according to my needs.
I did not really find anything that would make me unhappy about this CRM. Every problem I came accross and could not solve it myself, was usually fixed in the next release of CRM

Vorteile:

It is open source so if I want to add some functionality I just write my own module. It has also lots of features already build in, which are normally extra paid.

Antwort von YetiForce

vor 5 Jahren

Thank you very much for the nice recommendation.

Jan D.
CEO in Taiwan
Konsumgüter, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The system is completely useless when you cannot change the currency from USD to Euro

4 vor 4 Jahren

Kommentare: none whatsoever

Vorteile:

Firts imppression looks good but very disappointed that the default settings cannot be changed. This is a major flaw.

Nachteile:

I cannot respond to this as the basics simply does not work when you cannot change a default setting

Antwort von YetiForce

vor 4 Jahren

Thank you for the review. We are going to add a functionality that will allow you to change the previously selected default currency today. If you provide us with an access to your system we will add this functionality to your system for free. Alternatively, we can offer you a free account on our private cloud for 2 months, after that period you can either receive a copy of your system or you can keep using the service at its regular price (it includes free updates, support, fastest server optimized to work with YetiForce).

Roberto L.
Italien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

A very powerful and customizable platform

5 vor 5 Jahren

Kommentare: I consider Yetiforce CRM a very powerful platform that can significantly increase the productivity of any business. At Simple Solution we use the software everyday to connect mail and documents to customers, services, and commercial opportunities. Everyday our sales people use Yetiforce to manage tasks and project by connecting appointments and activity directly to leads and customers. The entire team is kept informed and we know, when and who has met a customer or a lead, including keep track of all telephone calls allowing for a quick automatic connection with customers, vendors and sales opportunities. In terms of management, we can access all the other data regarding our activity, as workflow or inventory data, in a very easy way. With a nice graphical interface, and via web (pc, tablet, smartphone). Everything is customizable and you can add fields and particular views (filters, reports, relation tabs and widgets) very easily. Further you can create automatic alerts if something happens or send mail or sms to customers. In conclusion, we are so happy using the Yetiforce platform that we began a few months to propose it to our customers and we are having a lot of success with this. That's all...it's amazing.

Antwort von YetiForce

vor 5 Jahren

Thank you for taking the time to make such a detailed review.

Nicolas A.
Ing in Argentinien
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Tool

4 vor 5 Jahren

Kommentare: It is an excellent tool, I work for years with vtiger and Yetiforce far surpasses it. I recommend 100% YF

Antwort von YetiForce

vor 5 Jahren

Thank you for the review. We are honored that you would recommend us. Since we value service too, feel free to tell us how we could service you better. Also please note that we are opensource software. Our goal is save company money on software fees and then use those savings towards tailor design.