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Über iMIS

iMIS ist ein All-in-one-Mitgliedschaftsverwaltungssystem, das cloudbasiert, für Mobilgeräte geeignet und PCI-validiert ist.

Erfahre mehr über iMIS

Vorteile:

All of the features and functionality. IMIS has continued to improve as needs of associations have changed over the years.

Nachteile:

The version we were using was outdated, reports were really hard to run, and customer service was not immediate.

Bewertungen zu iMIS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
4,1
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,0/10

iMIS hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 101 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (101)

Stephen
Stephen
Chief Executive in UK
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Finding a flexible system that can grow with your organisation

5,0 vor 2 Jahren

Kommentare: We use IMIS as the central plank to our Charity operation, over 2-3 years helping us to double our size and build a membership base of over 100,000. ROI 6-12 months.

Vorteile:

IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.. the system has high levels of Integration, acting like a Lego base enabling you to plug in almost any 3rd party systems.

Nachteile:

Some of the functionality in the older V17 is clunky, but the new EMS online offer is much cleaner and offers the best in class solution.

Kurt
Director of IT in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

iMIS pros and cons

5,0 vor 2 Monaten

Kommentare: I have been using iMIS for over a decade. We are currently migrating to their Cloud Platform (called EMS), The desktop version was installed before I started with the association, and many aspects of how it was initially configured were questionable, and, in some instances, very difficult to correct. We have great expectations for the EMS version. An example; products that we sell in our store currently are all pinned to one shipping method. The EMS version allows for that to be handled on a product by product basis, which is a major improvement as we have been in the position of having to reimburse shipping costs for items that are digitally delivered. All that is changing - for which we are grateful.

Vorteile:

iMIS is a very powerful, flexible and well-engineered AMS. It meets all our AMS needs very effectively. It is a great tool for tracking individual and company membersehips.

Nachteile:

It is very expensive. As a small association that works with very tight budgets iMIS is a large portion of our annual budget.

Amy
Manager in USA
Buchhaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iMIS

3,0 vor 6 Jahren

Kommentare: As a new user, iMIS is overwhelming and difficult to learn. After meeting with long term users they say iMIS is the "devil you know" once you learn the system it's better to keep working with it than try another database software. I am hopeful the iMIS Cloud will be easier to navigate and learn, but I feel iMIS users should not have to have programming background or decades of experience with iMIS to be comfortable using it.

Vorteile:

As a very new user, it seems to have some functionality that eliminates manual work. For those who know how to use and program databases, I believe it has good functionality.

Nachteile:

It is very difficult for new users to learn. Even with education and training, it takes years to get good at using iMIS. Every team needs to have someone with a programming background in order to fully utilize iMIS. Resellers have so many customers it can be difficult to get your tickets addressed timely.

Krista
Executive Director in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Recommending the use of iMIS for Non-profits

5,0 vor 2 Monaten

Kommentare: Overall, iMIS has been a great experience that has allowed us to more efficiently provide Member Benefits and manage operations and member engagement.

Vorteile:

Full functionality, use of support documentation, tracking member engagement, ease of registration and payments for members and staff

Nachteile:

Often the documentation is written from the perspective of those who are too familiar with the system or it does not catch up to real-time changes to the system.

Nikki
Database and Website Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iMIS Questionnaire

4,0 vor 2 Monaten Neu

Kommentare: It wasn't the best before we went live with iMIS EMS. We always had multiple issues and unresolved support tickets and told that the 'issues' we were having would be resolved when we went live with EMS, but it didn't. The issues were eventually addresses and resolved, but it took several months to address one of our tickets. Support has been better over the last few months though.

Vorteile:

The event platform is fairly easy to use and navigate.

Nachteile:

The IQA platform. In my opinion, it's not user friendly, and it's difficult to navigate if you're a beginner learner.

Carlos
National Director of Technology in USA
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cannot Live Without It

5,0 vor 2 Monaten

Kommentare: Overall, our organization enjoys the product and its benefits. Our partners that work with us are always intelligent, full of humor, and very kind. They know the product through and through, and do not try to upsell for the sake of upselling.

Vorteile:

iMIS has changed our perspective when dealing with our membership. The implementation was a growing pain we needed. Our membership profiles are more complete.

Nachteile:

Features of iMIS that require full licensing cause a more expensive spend than we forecasted. It forced a lot of regional overhead to be absorbed by the administration.

Jon
System Development and Support in Kanada
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iMIS Review

5,0 vor 2 Monaten

Vorteile:

It is easy to create and generate new pages with supported iParts The iMIS support teams provide quick and helfpful response

Nachteile:

It's hard to perform custom codes or adjust the out of box parts The page loading speed is relatively slow compared to the SASS applications.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iMIS Review

4,0 vor 6 Jahren

Kommentare: The best aspects of this product are the fact that you can generate quick queries on the fly using the built in query system (IQAs). Also with the built-in CMS system, developing an integrated website that is dynamic and fully integrated with the database is much easier. It's also good to have a wide network of developers and third party companies who can also provide support for the product.

Vorteile:

Allows for high level of customization Integrated CMS system for web page development Integrated query reporting system Large number of third party options for expanding and customizing the product SQL access to the database

Nachteile:

Upgrade process is time consuming and expensive Slow development to make this a fully web-based product Documentation is not as extensive as it could be and not geared to novice users

Evie
Executive Support in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ACRM Staff Review

4,0 vor 2 Monaten Neu

Kommentare: iMIS is a great place to store our member files, though we've only used it once, using it to register for an event is a great way to ensure individuals register for the correct registration type. We use it for groups as well and can track / communicate with individuals depending on which group they choose to be a part of.

Vorteile:

Easy to find information, auto-renewal for memberships, can create any number of reports, add notes to a member file.

Nachteile:

Reading the history of a member file is not always clear.

Peter
Peter
Database Administrator in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Still the leading overall product

4,0 vor 6 Jahren

Kommentare: We are using iMIS not only for our core sales functions, particularly publication sales and dues capture, but also to integrate with many best-of-breed applications, such as Informz (Higher Logic), Higher Logic communities, Cadmium CD for conference apps like proposals, booth sales, and conference mobile app. We also integrate with our fulfillment house, job board, advocacy program, plus have custom online applications that utilize iMIS as the central repository.

Vorteile:

The ability to provide SingleSignOn with virtually all of our 3rd-party applications enable us to capture information beyond the core functions of iMIS.

Nachteile:

The awkward linkage between our website CMS and the iMIS online core.

Patty
Special Events, Fundraising Coordinator in Kanada
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Highly Recommended

5,0 vor 4 Jahren

Kommentare: I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing.

Vorteile:

It's very friendly user. It captures everything I need for my fundraising needs.

Nachteile:

I have nothing but good to say about IMIS.

Kimberly
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Robust EMS that is still manageable even for small-staff associations.

5,0 vor 11 Monaten

Kommentare: Our experience with iMIS has always been very positive. iMIS staff are very responsive when we reach out, and proactively contact us periodically to make sure we are doing well and don't have any questions. We also love our iMIS partner, ATS.

Vorteile:

I love being in the cloud and never having to plan for an upgrade again!! We are always on the most current version of the software and we couldn't be happier!

Nachteile:

We're pretty satisfied with this product and haven't found a competitor that can better handle our needs, regardless of price point, so we're very satisfied customers.

Greg
Director of Operations in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Complex software that in the right hands can provide very rich data and information.

5,0 vor 7 Jahren

Vorteile:

Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Nachteile:

Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

Kara
Director of Membership in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The system is user friendly and customizable allowing us to access and report member data.

5,0 vor 6 Jahren

Vorteile:

It is centralize data collection, storage, and reporting system. We manage multiple state specialty societies and are able to have one record for individuals that are have dual memberships. This also allows individuals to pay dues for multiple organizations, and give voluntary contributions all in one place.

Nachteile:

The reporting feature, IQA, can be very intimidating. Since one may pull reports from a single or multiple sections and data fields within the system, understanding how to obtain the desired data can be time consuming at first, however, with experience it is very easy to retrieve data quickly and easily.

Bridget
Director of Administration in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall iMIS has been an improvement in our member management software.

4,0 vor 6 Jahren

Vorteile:

We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs.

Nachteile:

We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed.

Jessica
Trade Show & Event Manager in Kanada
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not the greatest for us

2,0 vor 5 Jahren

Kommentare: I feel that IMIS might be a good product but it is well worth your time and energy to manage this as a project. Ensure you understand what data you want to get out of it or your efforts are wasted

Vorteile:

To be very honest we inherited this product from a previous staff. I believe that the implementation of this product on our end was poorly organized and thus, has lead to it not meeting our needs.

Nachteile:

Over all we've had issues with the program set up not being fully comprehensive and thus, huge chunks of data are getting missed with our members

Winnie
Member Services Coordinator in Kanada
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Okay, But Could Be Better!

3,0 vor 7 Jahren

Kommentare: I have been using iMIS at work for many years, and I find it is a decent software that has most of the features and functionalities that are required for a Not-for-profit Association. However, I am always hoping to see new improvements on the features and functionalities.

Vorteile:

It has a desktop (offline) version as well as a browser (online) version so that I can access wherever I go.

Nachteile:

It is not smart enough to perform the duties that I wish it would do. A lot of the features and functionalities need to be paid for in order to receive the additional upgrades.

Allyson
Accounting Coordinator in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iMIS

5,0 vor 5 Jahren

Kommentare: I have been using iMIS for about 2 1/2 years. It was really easy to learn, it's easy to set up profiles, register for events, enter orders, etc.

Vorteile:

I really like using iMIS. It's very user friendly. The search functions are incredible. Most of the reports are very good and entering payments is very easy!

Nachteile:

I wish there was an easier, more transparent way to refund membership dues, as it is with orders. It's not as clear.

Susan
Senior Director, Membership and Database in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Robust system, still behind on web-based front facing UX.

5,0 vor 6 Jahren

Vorteile:

Has robust and well thought out processes. Incredibly supportive user community. Is committed to moving to web-based. Product development path has become more transparent.

Nachteile:

The web-based front facing UX still complicated but is getting better. This is not cheap and needs a lot of third-party support to get full functionality expected of systems in today's market.

Beth
Office Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iMIS is a good tool for managing association data. It is easy for staff and engages membership.

4,0 vor 7 Jahren

Kommentare: The dashboards are very handy giving a quick visual of what is happening and what needs attention.

Vorteile:

I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have.

Nachteile:

I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting.

Charla
Off. Mgr. in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

5,0 vor 5 Jahren

Kommentare: I've been very pleased with the product overall. We started with the old desktop version back in 1996 and have since converted to the cloud version.

Vorteile:

The fact that it is written for Associations is good as most database management programs are not. It can also be customized to fit needs.

Nachteile:

It is sometimes a little frustrating running reports.

Eric
Director of IT in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have been using imis since the 1990's and have always had a great experience using imis.

5,0 vor 7 Jahren

Vorteile:

Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles,

Nachteile:

If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work.

Vickie
Managing Director, Customer Fulfillment in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexibility Is A Big Plus

5,0 vor 4 Jahren

Vorteile:

I like the fact that what I can dream up I can pretty much figure out a way to build it.

Nachteile:

The thing I like the least is the ability to have one person be connected to multiple companies without using relationships.

Payal
IT PM in USA
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

this is one of the best AMS as it does take into account a lot of functions for associations

5,0 vor 7 Jahren

Vorteile:

Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization.

Nachteile:

RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization

Christine
Manager, Member Support and Communications in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I feel it isUser friendly and versatile allows for many tracking options and reporting capabilities

4,0 vor 7 Jahren

Vorteile:

I feel it is fairly easy to use and flexible. It allows us to have a lot of options for reporting and tracking

Nachteile:

I don't have a dislike for this system. I enjoy using it and recommend this service to everyone. It is good to have.