Zoiper Erfahrungen

Zoiper use

Kommentare: it was a good experience i had with zoiper as it made the connection with customer more easy and fast

Vorteile:

Easy to call and contact other and quality of sound and connection

Nachteile:

zoiper access it the least thing i like

Best soft SIP client with good user experience

Kommentare: My industry was facing communication problems, from where an employee will have to move from one block to another. I recommended Zoiper to my industry because it is free, reliable and it worked well on Asterisk (PBX). As such employees in my industry used it for day-to-day communication as well reducing cost on phone calls.

Vorteile:

I really do like this software: -Zoiper is a free software is stable fantastic!!! and it is available for all operating systems. -It can be used on both computers and mobile phones, making it convenient for me and other employees in my industry even students to communicate on any device we chose. -I was able to download it for free and the downloaded file and mobile application is not heavy. -Thanks to Zoiper I am able to have conference calls with my team members and other employees. -With Zoiper, I keep track of my call history. One thing that amazed my team members and I is that we are able to record calls, so amazing!! this functionality has aid our secretary. -One important aspect, there are no advertisement (adds) on Zoiper, so relieving.

Nachteile:

-At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards

No support and developers don't know or care what they are doing.

Kommentare: After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP!! And now it has even more problems than it used to have!! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?!?!

Vorteile:

It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out.

Nachteile:

1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?!?!? 5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer. 6. Bluetooth volume and integration is just terrible. 7. Zoiper cannot deal with a VPN connection on the phone!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong!!

Best tool to take your work phone wherever you go.

Kommentare: We have been able to more effectively scale our training efforts as our teams can listen to live phone calls more easily to learn best practices. This tool has also made it easier for our remote employees to communicate more efficiently.

Vorteile:

I love that this software is available on mobile devices, iOS and Android. The desktop app is extremely helpful for when you need to make several calls working from a computer, but the mobile app makes it easy to take those calls wherever you are. There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers. Why not use my cell phone? Because the Zoiper app syncs my office phone with my cell phone, which is useful for making calls with international clients. We also use Zoiper for training. We can use of office phone system to listen into phone calls, which is especially helpful when training our outbound sales and sales development teams. We can visually see who is on the phone, then dial the extension on our mobile, and move around freely without being tied to the desk.

Nachteile:

Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem. Usually, the issues are resolved quickly. Restarting the app seems to do the trick.

Zoiper softphone is a convenient global solution for all devices

Kommentare: 2 years ago I had to find a suitable solution to manage my communications while traveling abroad.
Zoiper is free or cheap on my opinion and provides globally a very good service.
Like I said I had issues over slower networks from times to times but I guess it was more related to the networks.
I would say if you need to setup a VOIP solution on different devices (Desktop, mobile...) Zoiper will do the job, it is worth to give it a try.

Vorteile:

- It is quite easy to setup with your own SIP - I use Twilio myself and it works fluently - I had a few questions last year and I found out there is a forum for help. - There are some premium options, not expensive for a solo user. I don't know how it works for teams. - I can use it on my Windows laptop and my Android mobile

Nachteile:

- After more than 1 year and a half using the free version, It seems that if the network is a bit slow communications are not very good. I had sometimes troubles over Wifi but globally over 4G it is usually fine. - There are technical options for communications, networks, sound... not always very understandable for non-specialists I think.

Application of easy installation and management, to use VoIP telephony

Kommentare: In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use. It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone. Mobility and versatility to establish communications from any geographical location with access to the internet. Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world.

Vorteile:

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone. It has high availability and compatibility with different operating systems and is adaptable to the needs of each user. It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

Nachteile:

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users. Sometimes it has connection failures with the main server, which is quickly resolved.

Superb App for Phone and nice for Desktop PC

Kommentare: I use zoiper on my own cell phone for make VOIP calls using a inexpensive VOIP service. Receiving and sending calls wihtout problems.

Vorteile:

Lightweight for use on cell phone and desktop PC.

Nachteile:

I will like have a translation to another lenguages.

I have been able to make calls without problems, with the use of hands-free it listens better,

Kommentare: I have been able to make VoIP calls to different countries for work without problems, when I travel I have it in my mobile and can communicate using the internet.

Vorteile:

242/5000 That you can use the free version and it works quite well, although the version that is paid has more features and improves communication, it can be installed on mobiles and pc, and you can make calls in conferences with very good audio.

Nachteile:

Sometimes the software has closed unexpectedly, but I simply open it and it works again. The screens are not as elegant as the others I've worked with.

Zoiper review

Kommentare: Zoiper has been helpful softphone, no need to buy hardware phones at our organization. Getting it for free has been great and paying a little more amount for more features.

Vorteile:

Its easy to integrate along multiple operating systems (Mac OS, windows etc). The audio quality is also okay, once installed users can easily use it without strain, also it doesn't annoy with unnecessary updates. Try it for your SIP/VoIP account

Nachteile:

The User Interface can be made more appealing to users. On my PC once I disconnect my headphones and get them back, the software doesn't switch the speakers to headphones you have to go to settings then audio to select speakers. Also can't use same account on multiple devices.

Guaranteed software to keep connecting with customers

Kommentare: It's really fantastic as the business and its process have been enhanced.

Vorteile:

The features are easy to use and not complicated.

Nachteile:

The cost is a little bit kind of expensive.

Good Product

Kommentare: Better than expected, I have no problems using this product and I find it very easy to use, and there are other tools to explore which will make the product more efficient and easier to use

Vorteile:

Its easy to use, calls and connections are reliable, I have no problems using its functions and you also get a free trial to check the system

Nachteile:

Sometimes calls will disconnect for whatever reason, maybe my Internet connection was bad,

Great and simple Soft SIP Client

Kommentare: Simple, affordable and great SIP solution that allows end users to grow.

Vorteile:

It was always hard task to grow customer care center in the moment of scaling. Application integration with SIP clients always required additional knowledge and expertise for this kind of integration problems. Moreover, having proprietary SIP clients, that are limited by number of sessions or updates were nightmare. Having ZoIPer makes this growth easier. You can use free SIP client and set up by your self very complex SIP based centers without any payments. Of course, it is very integrable and intuitive for end users. It is supported on different operative systems, even on mobile platforms, allowing completely new set of functionalities for end user, in my case contact center.

Nachteile:

Design is not something that ZoIPer can be proud of. Application looks as a legacy form '90s. I believe that some good improvements could be implemented from this point of view.

Great VOIP!

Kommentare: We have reps located all over the US. Some marketers like one softphone/VOIP and other marketers prefer Zoiper. We have less technical issues with Zoiper than other free softphones.

Vorteile:

Zoiper is simple to use and really easy to implement. The team can be up and running in a matter of minutes.

Nachteile:

Call quality is super important in our business and Zoipers quality is not always the best.

Need improved

Vorteile:

The App is good but need to be improved the most

Nachteile:

The updates are missing and the quality as well

My Review

Vorteile:

Zoiper is a VoIP service provider tool. Who makes it easier to connect with people via phone, video, mail, text, etc.

Nachteile:

Zoiper is a Good tool no cons are detected while using.

Simple to use, configure and store contacts.

Kommentare: By testing it I was able to establish a clear opinion for its purchase and deployment in a free platform network for use in a health call center system

Vorteile:

The similarity of its interface to a real phone and its dark solos, which do not hit the eye. I also like how easy it is to store a list of contacts in the

Nachteile:

What I like the least is that many basic functions such as transfer are not included in the trial and can not evaluate their use

Ease of use, easy acess to complete your job at had

Kommentare: Great for first-time users of a dialer, ease of access to be able to complete your task at hand in a timely manner

Vorteile:

How you can change the setting to where the dialer is always showing on top allowing you to have easy access to the dialer

Nachteile:

How difficult it was to connect my headset to it for some reason the setting id selection would change back to default on their own

Best Softphone

Vorteile:

Free version doesn't have any drawbacks. The ability to test whether the headset is working in the software is fantastic.

Nachteile:

It would be nice to be able to add multiple accounts in Zoiper 5 without paying. Other than that nothing. It works great.

A good soft-phone service ready to be installed in minutes.

Vorteile:

1) Its simple and easy to install. The audio and Video quality can be managed easily according to your network capability. 2) Works best on all the OS, which is the perfect thing to have if you have a test environment setup on multiple OS.

Nachteile:

1) Interface could have been better. Its not very user friendly even for the latest build. 2) When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.

does what i need it to

Vorteile:

We use this along with VICIdial, Ive never had any issues

Nachteile:

I had to have our tech setup VICI to work with this. Not a bad thing, I'm just not a tech

A Call Center's Best Friend

Kommentare: ZoiPer allows our company to manage multiple phone lines and queues efficiently

Vorteile:

ZoiPer is perfect for managing a call center in that enables the easy and efficient solutions for inbound and outbound calls.

Nachteile:

The technicality of how ZoiPer works and to set up likely requires a technician or IT resouurce

Zoiper is a flexible and easy to use SoftPhone solution

Kommentare: Zoiper has let us weather the lockdown with little to no hassle by being simple enough for anyone to use and flexible enough for employees to continue answering calls wherever they are.

Vorteile:

Zoiper enables remote employees to maintain full connection with the VOIP system with just their home computer and a basic headset.

Nachteile:

Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user.

Awesome VoIP client

Kommentare: I got this so i could hear my work phone ring when i was on my noise canceling headphones that are attached to my cell phone and it has worked great.

Vorteile:

this is an awesome VoIP client. It has features galore. I use it with my work's Cisco phone system in the office on my Android phone. Call clarity is superb and it functions flawlessly.

Nachteile:

It is a little pricey for the pro version in my opinion but it is high quality software. It would be more worthwhile if 1 license would work for both the android client and the client on the computer then i would go for the pro version.

my review for ZoiPer

Vorteile:

i liked how the settings was detailed that i can almost control every single feature.

Nachteile:

i can't edit a number in the logs before calling, it needs to be written all over again. also if there's a free trial so i can check all the features before i decide to go pro would be an advantage

The best softphone.

Kommentare: We tried with other software and havent the same results.
Zoiper has so many options for call control and recording.
Is a totally stable softphone we use it with 4 kinds of pbx and works with all.

Vorteile:

so many stable

Nachteile:

no one