Bewertet am 10.5.2018
I assign my local team members to use atEvent on a daily basis.
Kommentare: Its huge in helping us track ROI from our events. Before we relied on our attendees and what they remembered about events. A lot of times we were missing big successes because they happened a couple months later.
Vorteile: Its extremely easy to use. I give my teams a step-by-step walk through with the app and it takes about 2 minutes for them to know what's going on. It doesn't take up a ton of space on my phone and it ALWAYS remembers my user info. That might seem small but its big to me. The search aspect is easy, I can type in the title starting with the third word and it will still find it.
Nachteile: I don't like that's its not compatible with several conference lead retrieval devices. I end up purchasing theirs because we are unable to use atEvent. Assigning users to each event takes awhile. We have over 100 pages and I have to go through each page to find the contacts I need. I cannot search for events that I have created, or events that are in my specific territory. All searches shop every event that has been entered and we have 9 different people entering events.
Bewertet am 11.4.2018
atEvent is great at helping us easily capture contact information from events.
Kommentare: An easy way to capture contact information
Vorteile: It's pretty simple. Most of my teams are able to use it without any issues. I like that it has a section where you can upload a whole attendee list and check people in. That is really convenient.
Nachteile: I believe we have almost 2,000 users added in our atEvent account. My biggest complaint is that there is no way to search for users when I need to add them to an event. I have to go page through page until I find their name. And if I click too fast, I will mess it up and atEvent will unselect all of the people I have already chosen. It's extremely time consuming. Honestly, that's my only real complaint. If that was fixed, the star rating would be higher. But when I create SO many events, the lack of that feature is a big deal to me.
Bewertet am 16.4.2018
atEvent is a good idea that is executed with too much mediocrity and a lack of foresight.
Kommentare: The quick turnaround with leads and contacts from events increases our revenue stream.
Vorteile: We are able to get our scans quickly from events and are able to get the process moving on establishing new contacts as potential clients. It does integrate with Eloqua (sort of).
Nachteile: The integration is not so hot. They lack Apps so they have to establish everything with custom API and a form submit. This is very difficult to maintain. Also, a lot of the fields are not able to be ported over through the API into Eloqua, so we have to create additional fields to hold the same data we already have in other fields just to get the information to sync over. Custer service has been an issue as well. We recently experienced an error on the atEvent side that took way too long for them to diagnose. We were told it was our fault, even after providing evidence that the issue was with atEvent. They finally admitted it after we were forced to stop using their services which cost us revenue opportunities.
Bewertet am 3.9.2019
atEvent makes it easy
Kommentare: Like most organizations, our sales team likes to hold onto those cards they get at shows, where now we tell them it's ok, but we just need it in atEvent first - it's a happy medium. Our lead counts were "a best guess" in the past and now with atEvent we know exactly who, when and where so that we can tailor our communications.
Vorteile: The ease of being able to create events and set up users. The ability to have multiple people having a "scanner" at our booth is the biggest advantage, without the cost of renting from the show and waiting to get the leads. The connection of our marketing automation platform allows us to send through quickly and start/continue the communication even quicker.
Nachteile: At first, the ability to take and combine pictures of both the front and back of an individual card, but I do believe that has been added in the newest release.
Bewertet am 11.4.2018
I use AtEvent when at conferences. Would like to be able to bring up AtEvent after the event
Kommentare: It makes my job easier when prospecting
Vorteile: Easy to add leads when getting business cards at a conference. Our organization is then able to update our Salesforce system with the accounts and main contacts without me having to do anything.
Nachteile: Not able to add leads after the event because the event does not appear in the app after the event is over. Get late stragglers from the shows and want to add the business card when I get back to my office.
Bewertet am 12.4.2018
User friendly application but somewhat laborious to use
Kommentare: Ability to capture images of business cards and automatically generate spreadsheet data vs having to manually input the information from each card.
Vorteile: Very easy and simplistic to use. Great to record the business cards at conferences either "on the fly" or at a later date.
Nachteile: Very cumbersome if you have several hundred business cards to scan in. Would be great if you could scan multiple business cards before having to submit
Bewertet am 10.4.2018
overall a good app
Kommentare: having the cards you scan and notes you take upload in to Salesforce so you can spark your memory when you follow up.
Vorteile: great image to text conversion and also great for managing multiple events. Good camera capture of business cards as well. really like how easy to find verified contacts in app.
extra steps that you have to go thru when you are in a hurry.
would like to populate quick notes catered to event
Bewertet am 21.8.2019
AtEvent Listens to you!
Kommentare: I think AtEvent is a great company that listens to its users and trust me I have shown them a lot of what works and what doesn't work, but they have improved significantly and the functionality of the product really fits the needs of our team and getting faster leads!
Vorteile: I like the ease of scanning business cards for my team out in the wild and having it sync to our other softwares for fast tasking.
Nachteile: Uncustomizable fields for check-in feature with a pre-loaded list
Bewertet am 15.6.2017
The app is a great tool for events. Very easy to use during a busy time.
Kommentare: It was easy to integrate into our CRM so it was almost instantly that we could use it at our events. Because of the integration it also allowed our development team to receive real time lead data. Very helpful over the course of a short event.
Vorteile: We host about 12-15 events during the course of a year and we have many "first time" attendees. At Event allowed us generate higher quality leads than we were getting before and also cut down on the time to move the lead from event to our development team.
Nachteile: Some of our team used Windows phones and the app is only available on Android or IOS. While it worked great for the Android users we were either sharing phones or the Windows folks were not using the app.
Bewertet am 16.4.2018
I use AtEvent to keep track of the candidates that I meet at job fairs and networking events.
Kommentare: Great candidate/client control, makes it easy to follow-up and stay in touch with a large number of people.
Vorteile: I enjoy the functionality that AtEvent provides: being able to quickly and easily capture the contact information of candidates and clients from their resume or business card is vital to ensuring proper follow-up. Being able to have a digital copy of this information prevents losing resumes or letting things slip through the cracks.
Nachteile: I haven't noticed any specific downsides regarding the software - it seems to be appropriate for the task and is simple and streamlined.
Bewertet am 29.9.2019
One of the best lead capture software I've used
Kommentare: One of the best lead scanning apps I've used.
Vorteile: The speed of lead qualification was key at a booth with a high frequency of visitors. It was a very fast app, and good UI.
Nachteile: The GDPR opt-in signature process and UI could use improvement. I spoke with their team about it and my guess is this would get fixed quickly. The web-based setup of custom qualification questions was a bit clunky and could be improved.
Bewertet am 4.9.2019
Best Solution for Events and Shows Lead Capture Automation
Gean pierre B.
Vorteile: There is no other software out there that provides the benefits of the lead capture from your smartphone with the Salesforce CRM integration.
Nachteile: There are still lead capture providers that do not integrate with AtEvent via API. I am hopeful this will be addressed in the near future.
Bewertet am 11.9.2019
First year trying atEvent
Vorteile: A live person is recording data. Many lead retrieval devices that capture an image of a business card do not collect all information properly.
Nachteile: The extra cost to integrate badge scanning for each different conference.
Bewertet am 7.3.2018
Powerful and efficient
Kommentare: Huge time saver. Love it! Very pleased with the ease of use. Saves a ton of time.
Vorteile: Great tool to help maximize leads. Far, far, far superior to our old way of collection cards. Don't know how we did it before.
Bewertet am 12.9.2018
Didn't work phenomenally but well enough
Kommentare: If it worked just a little bit quicker to get contact information in then it would be a game changer for trade shows/conferences
Vorteile: Scanned business cards really well and connects to salesforce
Nachteile: Takes too long at a trade show to get things in on the fly, doesn't really help you on the spot.
Bewertet am 30.9.2019
Lead capture at Inbound event
Kommentare: We were able to gather leads and contact details, and track hot leads for immediate followup.
Easy to set up and use as a team at the booth, tracking the details of interest for our CRM.
Integration to SFDC/Marketo
Nachteile: We wanted ability to add notes before having the lead sign consent rather than editing record after. There was some initial confusion on this, but it was sorted.
Bewertet am 14.4.2018
Easy to use, Much better option than typical trade show software
Vorteile: Once the trade show API is loaded, and the trade show is over, it's almost instantaneous to get our leads.
Nachteile: We don't need each rep to have their own login. I'd rather have a company wide login for all the app installs. We've had problems on site needing to log into the desktop site to get them access to the app.
Bewertet am 18.1.2018
Good for certain events but not for others
Vorteile: The functionality was strong, at least everything you would need to invite folks. There were many customizable options for me.
Nachteile: I wasn't the biggest fan of this event management software. The functionality was decent but it wasn't very intuitive and took more than 20 minutes to set up my event.
Antwort des Softwareanbieters
von atEvent an 18.1.2018
Thank you for your feedback. We've been hard at work re-designing the entire atEvent user experience from ground up with a big focus on ease of use, speed, and enhanced analytics. We'll be launching the Beta soon.