Infoplus Erfahrungen

Very user friendly WMS

Vorteile:

infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

Nachteile:

some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

A useful tool

Kommentare: I would give the product an overall decent rating around 7-8 out of 10. It wouldn't be my first recommendation for larger companies that need to invest in bigger ERPs.

Vorteile:

I would say the functionality and user experience is great in the system. I cannot think of any particular issues regarding navigation within the program.

Nachteile:

I think some of the features don't integrate well with SAP based on what I have seen where there have been some limitations regarding what data can be passed (i.e. Profit Center information)

Wishing for easier interface and more information

Vorteile:

That it is connected to Shopify and when I cancel an order in Shopify it cancels it in Info Plus

Nachteile:

I can't get a unit count on pending orders. We have alot of pre-orders and I want to go in and quickly and easily see how many of each unit is "on-order" and I can't see that at all. This is something I should be able to see daily.Also, if there is an address change on an order, I should be able to update it in Shopify only. Right now I have to update it in Shopify and then also go into Infoplus and update it. They should be linked in this function.

Unbeatable level of customization and features for the price.

Kommentare: All in all I have nothing but great things to say about infoplus; we've evaluated alternatives as time has gone on- but still find ourselves in a spot where there's nothing else out there /for the price/ that can do what we want or currently have. We've built our own middle-ware to cover any gaps that infoplus had, and their amazing API allowed us to do that. They are constantly adding new things for us to fiddle with in the API and it's like christmas each time the release an update to it. If you spend the time configuring everything thoroughly, you'll end up with an automated omnichannel fulfillment system that does the work for you. You can sit back and watch your scripts and triggers take over your order processing and fulfillment. If you are looking for something that is a bit more structured and turn-key, then this system might not be fore you- but we love that about it. It's built to how we, and our clients want business operations to run.The current developers and support team are amazing, it is rare to find a company these days that actually listens to the users and these folks actually care. They've implemented tons of features that we and other users have asked for- and they're constantly improving and adding functionality.

Vorteile:

As of the time of this review, I have not seen another offering out there that allows for the amount of customization that Infoplus does. It allows us to tailor our technology package to fit not only our needs but our client’s needs. We're rarely in a situation where we have to say 'no, system can't do that' which really help set ourselves apart. The 'building blocks' it offers will let you build whatever kind of business logic you want; we've been able to automate an insane number of tasks which allow us to operate with less overhead and have our folks focus on what they do best instead of wasting time doing data entry. Want to parse an incoming transaction (inbound PO, outbound order) and make changes to it on the fly? Simply write the logic and set it to run on a trigger. Need to add a field to an item/order/asn/**? Simply add it yourself if it doesn't already exist. API is AMAZING.The ability to create and use Smart Documents make it so that we don't need to keep a library of mail-merge word docs, or use external label making software- infoplus allows you to use HTML and javascript to create any kind of auto-generated document (BOL, packlist, invoice, whatever) or label that you can think of. In addition, it has a slick package for creating retail compliant GS1 labels which means we don't have to rely on someone going into SPS or some other EDI system to retrieve labels. It's all available at our fingertips. The realtime dashboard great, easily customized!

Nachteile:

You _will_ need a developer on staff who is familiar with REST API and Javascript to take full advantage of what it has to offer. If you do not have someone who is either willing to learn, or experienced with Js- you will struggle with implementing this software. If you don't have someone on staff who can do the above- luckily Infoplus does have a team available who can assist and get you setup.If I had to pin point the weakest part of the software, it would be the billing module. It took a significant amount of time and caffeine to get it set up and working the way we wanted it to. We are a 3PL and our billing logic changes from customer to customer, and so we ended up having to write extremely customized logic to do what we needed to do. It is a bit clunky and not really intuitive, generating meaningful backup documentation is a bit of a pain at first. All in all, it's not terrible- but you will need to get creative.There are a few minor gaps in their labor management (productivity reports), but nothing we were not able to overcome by making some adjustments to reports or using in-house webapps.

INFOPLUS

Kommentare: Excellent program for managing customer profiles, tracking the items and shipping them as well as keeping track of inventory.

Vorteile:

Ability to track and edit customer profiles as well as check details on inventory and order history.

Nachteile:

Inability to edit "NOTES" section. Once it is saved, it couod not be erased or corrected.

A small brand using infoplus

Kommentare: I use it to track our inventory and sales. I connect it to a google sheet via an API query to predict future sales.

Vorteile:

It can do almost anything. The amount of information available is massive but it’s a lot to sort through.

Nachteile:

Interface is not intuitive. The API is hard to use and gives me too much information.

A Smart, Approachable, and Powerful Platform

Kommentare: We didn't anticipate Infoplus to be as long-lasting as it was merely a recommendation from a previous supplier whom we no longer work with. We are very happy with the product, and I wish to continue using this CMS as opposed to looking for something with more features, as what Infoplus offers to us currently, is all that we need and more.

Vorteile:

Infoplus is at a great price point and offers features that meet my company's expectations regarding inventory management and fulfillment. New users are easily trained and familiar which is a plus, and it's mechanics allow for this to not only be approachable, but powerful. The filtering system too is an amazing feature, where any information can be easily exported for reporting purposes.

Nachteile:

I have heard from upper management that some of the controls and features are less in comparison to similar platforms, however for the time being it is most suitable for our company. I wish to continue working with this for the next several years if not more.

Great for inventory management, with good performance for shipping

Vorteile:

* Inventory management: The software gives you the option to configure inventory reports on a wide variety of criteria (as opposed to other programs that either direct you to use 1 UOM). This customization allows managers to obtain exactly the numbers that are needed for inventory control and reconciliation purposes.

Nachteile:

* The ordering system is flexible to a wide variety of inputs, but the system would be better if it customized orders depending on the retailer. While I understand that this would be impossible for every retailer, it would be helpful if it included major companies like Amazon or Walmart, so that orders could be broken down by retailer.

Nothing Better for the Price!

Kommentare: They have taken our organization to the next level at price that won't break the bank. I would recommend them to any small to mid size company that needs a system that compares to the big players in the space.

Vorteile:

Infoplus is an extremely robust and flexible system if you understand how to harness it's power. Extremely capable given you put forth the effort to learn and understand how it operates. They have a great onboarding team as well as professional services that can really help take your organization to the next level. We use it in all aspects of our operations from receiving, day to day inventory management, shipping and everything in between. It's also the only tool i've seen on the market that utilizes machine learning.

Nachteile:

As mentioned in what I like most... it is a big robust system that can be difficult to learn or understand at times. if you go with Infoplus, you need someone on staff committed to learning and working with them on how it operates .. if you do, you won't be disappointed. If you don't, I can see how the system could be frustrating. There are also a few UI/UX things that need to be addressed which I'm confident their team will do in the near future. They are relatively new to the space and making the most of their resources it seems.

all about infoplus

Kommentare: my overall experience is very nice in infoplus. it is a nice platform for warehouse solution from the experts.

Vorteile:

it helps to empowers our flexibility. experts will guide us. it provides master supply chain complexity.

Nachteile:

it has loss communication skills. internet security issues is also there. there is also a dominance culture.

Infoplus Review

Vorteile:

Easy to use and its validity is good and user friendly.

Nachteile:

Hard to get in touch with support on certain issues.

Good

Kommentare: its good

Vorteile:

i like the option of printing packing slips one time for multiple order

Nachteile:

i am not able to print pick list at one time for multiple orders.

eCommerce Fulfillment Perspecitve

Kommentare: The main parts of our system that we are solving are order and inventory management. The warehouse layout is built in the system for storage, and Infoplus allows order batching and wave picking to increase our order throughput.

Vorteile:

Infoplus is a good-looking software with a solid core set of features. The table management and navigation are simple to use, allowing for easy filtering to the information needed. The Javascript features on many functions help us customize the product to our needs and let us build out our business rules and make custom reports easily.

Nachteile:

Even though Infoplus has a lot of features, they are missing some depth for scalability. The software seems like it was built for companies with a couple lines of business since the tools and modules do not scale well in their current state. Infoplus also does not allow for backend database access, say like an Oracle database, so doing functions with a lot of records is much slower, which is another issue of scalability.

Infoplus review

Vorteile:

I like that I can look up my orders effectively and cancel the order if need be.

Nachteile:

I don't like that sometimes my order will say fulfillable when it actually is not able to be fulfilled.

Pros n Cons

Vorteile:

Good UIEasy to Use Easy to understand and communicate

Nachteile:

Colour are not good that are usedSometimes slow

It's Ok

Vorteile:

It is inventory software. It is fine. Haven't tried others.

Nachteile:

Hard to find the items you need. Doesn't always autosync with Shopify

infoplus review

Kommentare: It's been great using this software to look up orders and inventory. Easy to find the information and easy to change anything necessary to be changed.

Vorteile:

It's very easy to use and what you don't know, it's easy to figure out.

Nachteile:

In the ways that I use InfoPlus, I don't really have anything that I don't like about it.

Bugs x Malfunctions

Kommentare: Infoplus is necessary and convenient. Its very good for tracking and cycling inventory.

Vorteile:

I love the ease and convenience of Infoplus. It's straight forward and functional.

Nachteile:

Sometimes the inventory counts are off, the functions to run fulfillment are tough to use if orders aren't separate.

Software works great!

Vorteile:

Easy to use, easy to customize different rules and triggers for shipping options.

Nachteile:

Sometimes the site navigation is a bit counterintuitive.

operation review.

Vorteile:

tracing features are great. Making reports are great too.

Nachteile:

Mobile app has could be better. Could use more automation when it comes to label linking.System speeds are an issue as well at times.

Ease of Management

Vorteile:

Infoplus was easy to maintain our inventory and shipment of orders.

Nachteile:

learning the reports was something that had to be learned.

Great

Kommentare: I am super happy with it. For what I need it provides.

Vorteile:

I like that it’s easy to use. And easier to understand.

Nachteile:

I wish the reports could be exported into more file types. And that I could include things like ski’s on some reports.

Great for 3PL Warehouse

Vorteile:

The software allows me to see in real time my available inventory at my 3PL. I can also easily create outbound and inbound shipments.

Nachteile:

I use the system sporadically throughout the day and week and always have a tab open for it. The timeout period is short enough so that nearly every time I navigate to my InfoPlus tab and need to complete a task that I have to login again. A much longer logged in period would be super helpful for me.

great system

Vorteile:

EASY, FAST AND GREAT CONCEPT. love using it

Nachteile:

SIMPLIFY THE MENU OPTIONS. thats about it

Very Powerful Inventory management tool

Vorteile:

The customizability is absolutely fantastic, Customer Support assistance from InfoPlus to get the desired results were also excellent in understanding what we're looking for, and giving more than one possible solution where possible.

Nachteile:

User friendliness on using the system could be a bit better, and the site lags sometimes, likely due to the volume of data being fetched for each table.