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Über LoanPro

Die LoanPro Software wurde von Kredithäusern für Kredithäuser entwickelt. Erstellen, warten, sammeln – Verleihen mit Zuversicht mit LoanPro. Vollständige API

Erfahre mehr über LoanPro

Vorteile:

Product has full suite of API endpoints. Easy to use application.

Nachteile:

The screens are somewhat spread-out at least in Google Chrome. It makes finding page footers or menus difficult sometimes unless you know where to look.

Bewertungen zu LoanPro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,4/ 10

LoanPro hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 78 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (78)

Bryce
Bryce
CEO in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Most Comprehensive and Powerful Loan Servicing Software

5,0 vor 7 Jahren

Kommentare: Its really helped us keep accurate records of our loan files, and make adjustments due to irregular payments or loan modifications. It makes sending out monthly statements very simple.

Vorteile:

I looked for a long time, and at many options to find all the features that Auto Pal offers. Its the most affordable software in its class. It has more than enough features than we typically use, and can help us resolve the really tricky loan calcs when we do a loan modification. A lot of the other loan servicing software doesn't have the tools to simply run the accurate calcs for a loan mod. Its been a great asset to our business. I also like the auto generated statements each month to make monthly billing simple. It also great to have it cloud based so that our whole team can easily access our accounts. The support team has always been great to talk to, and helpful getting us set up and resolving any technical issues we run into.

Nachteile:

It took some effort and energy to get the software up and running, and customized to our needs. As always, it takes time to get used to a new software platform. Some of the advanced functions take time and can be difficult to learn (we required help from the support team, but they were great), overall we got the software running to fit our company model well.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Value is Unquestionable & a Solid Team

4,0 vor 4 Jahren

Vorteile:

Easy to use from inital login - virtually turn key to take it as far as you want to go.

Nachteile:

The screens are somewhat spread-out at least in Google Chrome. It makes finding page footers or menus difficult sometimes unless you know where to look.

Alberto
CEO in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We were initially very excited to join LoanPro.io but it ended in disaster for us.

1,0 vor 3 Jahren

Kommentare: We were initially very excited to join LoanPro.io but it ended in disaster for us. Our general journey was a handful of sales calls across the teams at our company (both technical and business). Our goal was to find an out of the box payments servicing software and we thought this was it, signed a contract, got on an onboarding call and it all went downhill from here. There were a number of things not disclosed during the sales process (third party providers we would need to engage to be fully functional on the platform as well as work and assets we needed to generate to have a complete experience for our customers). This all left a bad taste in our mouths, now feeling further behind rather than accelerated by LoanPro, as a team we decided to ask for a refund. You can guess where that conversation headed as here I am writing this review. Responses were technical, referencing the contract we signed and stating we would need to 'buy out' the remaining 11 months (of our 12 month contract) and that we should onboard on the system instead of paying for it and not using it. Note, we never onboarded because the onboarding call left us feeling like we got sold a bill of goods and asked for a refund days after the 'onboarding' call and before we ever used the system for a customer. We felt that was a fair ask and LoanPro thought it was diligent to reference contract terms. Buyer beware. Just understand all that the platform is and is not, understand the difference between you as a val

Vorteile:

The sales process seemed easy enough until we signed and got to onboarding

Nachteile:

- Platform does not work as sales described without third party providers and intensive work on the customers end. - The onboarding call left us with more questions than answers. - Communication was frequent during the sales process, but delayed and impersonal after contracts were signed.

Antwort von LoanPro

vor 3 Jahren

Alberto, thanks for your review. We are sorry you had a negative experience onboarding. We try to be as clear as possible in our contract, sales deck, materials and demos. Usually prospective users of the software become fully aware of the products functionality and fit for their business needs following their free trial period. If you have any questions please reach out to our support team for more help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Has some problems, but it's probably the best of its kind

4,0 vor 4 Jahren

Kommentare: Overall, I do recommend LoanPro if you need an off-the-shelf product. But you are bound to encounter "head-scratching" issues, so be prepared. For example, the system does not record attempted payments with debit card. Hence, you have no idea if and how frequently payments are failing. Fortunately, the customer support is good and they will help you find a resolution or work-around to these issues.

Vorteile:

LoanPro is very innovative; not a lot of companies can automate LaaS (lending as a service) like they do. They built their api to be very flexible so that it can work for almost any time of lending company. If it weren't for LoanPro, we wouldn't have been able to launch as fast as we did.

Nachteile:

The way they structure their data is convoluted and opaque. It can be very frustrating for a data analyst. There are also some weird and destructive practices. For example, when modifying a loan, the table loan_reverse_status_archive erases the past, which is very problematic for accounting.

Antwort von LoanPro

vor 4 Jahren

Thank you for your review, endorsement, and valued partnership. We appreciate the feedback, both positive and negative as LoanPro is committed to empowering tech-forward lenders through improved automation and data visibility. Your feedback has been added to LoanPro's Voice-of-the-Customer process, as listening to our client's needs/desires is a key component for both our tech & support teams. For added clarification, LoanPro does have a few tables from which records are occasionally deleted. However, the deletion of records is recorded in an audit table for the lender client's reference. It sounds like, based on your lending needs, a better table to use would be the historical loan archive table. This table takes a snapshot of each loan every single day and is never deleted (can not change). To learn more about the Historical Loan Archive table and/or data warehousing options, contact the LoanPro support team. Thanks,

Tyler
Tyler
President / CEO in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The team has LoanPro has been remarkable to work with.

5,0 vor 7 Jahren

Kommentare: We had been using excel files and dropbox. This software allows us to bring all of our documentation and portfolio management into one location. It has been easy to set up and with great support from the team at LoanPro. We've been implementing collection letters into the software which will be of great benefit to manage our collection efforts. The reports the software generates of our portfolio has also greatly assisted the accounting department in tracking the performance and revenue. We love this software and the team at LoanPro!

Vorteile:

We've been looking for a software to manage our portfolio for several years and couldn't find anything that would do what we needed and not break the bank. It is reasonably priced and is easy to use. The software is also helping manage our delinquency and collection efforts. Phenomenal product!

Nachteile:

The software is primarily for managing a loan portfolio. Our deals are leases so it has taken some customization, but the team at LoanPro has been able to make the adjustments needed to fit our leases.

Rebecca L
Rebecca L
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

LoanPro Software is amazing!

5,0 vor 6 Jahren

Vorteile:

LoanPro Software is a fantastic company to do business with! Their technical support representatives are super knowledgeable about the lending industry and my interactions with them have been nothing but positive and very insightful! If you are looking for a lending software that is best in the industry LoanPro is who you need to work with!

Nachteile:

I wish the software was free, but that is not the case with any good software on the market!

Cheryl
Cheryl
HR Coordinator/Financial Aid Representative in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have utilized AutoPal Software for 3+ yrs and look forward to continuing our future partnership.

5,0 vor 7 Jahren

Vorteile:

The functionality that allows us to pull various reports with ease and obtain instantaneous results. Steve is incredibly courteous and helpful when we have required assistance.

Evan
VP Strategy in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LoanPro Review

5,0 vor 6 Jahren

Vorteile:

We've been able to automate large portions of our servicing center workflow which is helping us realize meaningful savings as we scale, as well as avoid time-consuming third-party integrations. The level of data visibility built into the platform is substantial. LoanPro offers several flexible hierarchies in which to group loans making it easy to segment our portfolio and pull the relevant data we need. The LoanPro support team is very knowledgeable about the product and was instrumental in getting our organization up to speed post-integration, from helping us build tools to optimize collector work flows, to guiding how we architected our business processes in the platform.

Nachteile:

Some additional reporting functionality would be a great - but we're able to build what we need from the DB access provided.

Shana
Shana
Service Area Manager III (Interim) in USA
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Professional and Informative

5,0 vor 6 Jahren

Kommentare: LoanPro makes tracking customer payment history easy. Our company can now print reports with a click of a button.

Vorteile:

LoanPro has made our process of inputting information easy! Thanks to your support team, Gatesco Financial has the ability to securely store customer data and report payment history.

Nachteile:

The FAQ/Help site helps with navigating the LoanPro software. Thank you for this addition!

Chris
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product

5,0 vor 4 Jahren

Vorteile:

Product has full suite of API endpoints Easy to use application Very flexible with needs of business Easy to standup

Nachteile:

None, from the start the LoanPro product and team have been great each time I have worked with them.

Antwort von LoanPro

vor 4 Jahren

Thank you for your review and for endorsing LoanPro's innovative Loan Management Software. Please let us know if LoanPro can be of additional assistance as we are happy to help.

Hannah
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Autopal has been a great asset for our company.

5,0 vor 7 Jahren

Vorteile:

I like the ease of use and the fact that everything is organized. We use autopal when helping our dealerships out with their accounts. You can add notes and payment information very easily. It helps us keep track of everything that goes on with each account. You can easily print any document you need for the account with many templates already on the software. Very professional.

Nachteile:

Sometimes we have trouble with logging into the software at all. We contact customer service and they are very helpful. This problem only seems to occur when updates or maitnence is being done with the system. It is always back up and running before too long.

Michael
Co-Founder in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The ONLY software worth using!

5,0 vor 8 Jahren

Vorteile:

I can't say enough great things about Autopal! It is easy to use, the functionality is amazing, the vendor integrations are perfect, and the support staff are beyond helpful and such nice people! Autopal is the best!

Desiree
Business Office in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always provides solutions to my issues.

5,0 vor 7 Jahren

Vorteile:

I love the Support Team, Always successful in helping me with any questions. The program is very easy to use. The Report selections are my favorite.

Vanessa
Guest Services in USA
, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great

4,0 vor 7 Jahren

Vorteile:

Its the most affordable software that performs all of its functions. Very easy to use which allows for minimum errors.

Nachteile:

Logging in can be difficult when multiple users are using at the same time which can be a hassle but not a huge deal.

Susan
Loan Collections Specialist in USA
Bankwesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing loan softwares.

5,0 vor 8 Jahren

Kommentare: I am very impressed with loanpro's lending software. I usually work from the office but it is very nice to be able to also work from home because with loanpro I can log on and service our notes from anywhere. The collection options are amazing and very helpful. This software makes my job easier.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome! Software is so easy to use, staff is so knowledgably and friendly!

5,0 vor 7 Jahren

Kommentare: Gives me extra time to do other things, sends out messages and reminders on my behalf

Vorteile:

Easy to navigate, is self sufficient, will send emails, reminders, and tons of auto features that save me valuable time.

Nachteile:

Least like that there isn't more selections in the collections, it only gives the option for Bankruptcy's and that's not usually the case.

Robert
Owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Long Time Customer

5,0 vor 10 Jahren

Kommentare: We have been with Autopal for around 5 years. Their product is exactly what we needed as a finance company. We were working with other systems that didn't give us what we wanted. This product is web based which helps us to access our accounts from any internet connection. This also allows our customers the ability to log onto their account and make payments wherever they are. Its a complicated/sophisticated system for a complex/sophisticated need. Thanks Autopal for 5 great years!

Jordan
CFO in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Look experienced even as a start-up

5,0 vor 9 Jahren

Kommentare: As a start-up lender, Autopal gave us the professional touch we needed to fuel our growth. Our collections also improved overnight by allowing the software to do a better job than a full-time employee was doing. Support staff is very helpful at explaining things in a simple language for "Dummies". Love how much easier the software has made my job!

Yoram
OWNER in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

The software is really good and we are glad that we decide to use it for our finance company.

5,0 vor 9 Jahren

Vorteile:

Our trainer was really helpful. He was patient, extremely professional and he had the answer to all our questions every time when we need it. We were very happy with his assistance and the software.

Michael
Managing Director in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Support that takes you to the next level!

5,0 vor 8 Jahren

Vorteile:

With limited exposure to the software we had a lot of initial questions, support team is A++++. You can't go wrong with a company that actually supports their product to this level!

Kyle
Operations Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great Software

5,0 vor 9 Jahren

Kommentare: We have had a great experience both with the software itself and the onboarding process. Autopal have been great to assist us with uploading our own customizable loan document along with being patient as we slowly started integrating the system. We love the user interface and have recommended the product already to some of our associates. Looking forward to using this for years to come!

Austin
Servicer in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Well Thought Out Software.

5,0 vor 9 Jahren

Kommentare: The software is built very well and is really quite simply to use. Having serviced loans for many years, it is clear to me that this software was designed by those from the lending world as the workflow and options are what lenders want. We service auto and real estate accounts and it works very well for both.

Debbie
Account Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Daily use in the trucking industry. Entering loans and utilizing the custom documents feature.

5,0 vor 8 Jahren

Kommentare: Entering a loan is quick and easy, however sometimes to match our payment schedule we have to use the the "roll payment" feature. In the past I've had to contact AutoPal and was made aware that at times the decimal has to be changed to accommodate the payment amount exactly.

affi
owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

So far its a little overwhelming in a good way though. It does so much compared to the last software

5,0 vor 9 Jahren

Kommentare: I dont see any cons and the pluses are that it does all the things our last software didnt do. I think your training staff and support staff are great and were always available for us.

Janiece
Admin. Assistant in Puerto Rico
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Whenever i call in everyone is very helpful Support is great they have helped me on many occasions

5,0 vor 8 Jahren

Kommentare: the software is great and the tech support is always on point--AutoPal is a great asset to your company and they always very helpful.