Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden

Über Jotform

Jotforms PDF Editor wandelt die gesammelten Daten automatisch in professionelle, großartig aussehende PDFs um. Verwende den PDF-Editor zum einfachen Herunterladen und Speichern.

Erfahre mehr über Jotform

Vorteile:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Nachteile:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Bewertungen zu Jotform

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,4
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

Jotform hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 2.128 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (2.128)

Brandy
Brandy
Ceo
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works good for making surveys

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Eric
IT Leitung in Deutschland
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Einfaches Tool mit guter Usability, schöne Ergebnisse sind schnell umgesetzt

5,0 letztes Jahr

Vorteile:

Die Umsetzung unserer kleinen Projekte war innerhalb weniger Stunden umgesetzt. Durch die intuitive Bedienung ein Kinderspiel.

Nachteile:

Preisgestaltung: Die Preisstaffelung ist zu grob. Für kleinere bis mittlere Projekte fehlt meiner Meinung nach zwischen Starter und Bronze ein Paket.

Antwort von Jotform

letztes Jahr

Hello Eric, Thank you for your kind words. We are glad that you are able to utilize your form easily using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Wein und Spirituosen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Empfehlenswertes Tool

5,0 vor 10 Monaten

Vorteile:

Formulare sind schnell und einfach zu erstellen. Benachrichtigungen per Mail funktionieren hervorragend. Wir nutzen nur einen Bruchteil der umfangreichen Funktionen und werden uns zukünftig noch intensiver mit den Möglichkeiten auseinandersetzen.

Nachteile:

Der Javascript Code verändert sich mit jeder Änderung und muss somit immer wieder auf der Website ausgetauscht werde. Das wurde schon das ein oder andere Mal vergessen. Man gewöhnt sich aber schnell dran.

Antwort von Jotform

vor 10 Monaten

Hi, Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible. We appreciate your feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Cordula
MTA in Deutschland
Sport, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gut aber mit Probleme

4,0 vor 2 Jahren

Kommentare: Automatisierung von Eintritten oder Reservierungen Verein

Vorteile:

Einfach, leicht verständlich, einfache Einbindung in Website

Nachteile:

Probleme mit t-online Email des Benutzers. Formulare werden garnicht gesendt bzw. Antwortformular fehlt. Nur t-online!!!!

Antwort von Jotform

vor 2 Jahren

Hello Cordula, Thank you for the feedback. We want to help you with the problem you've run into. Please share a brief description of the email issue using our contact form at https://www.jotform.com/contact and we would gladly assist you.

Oliver
Kaufmann in Österreich
Informationsdienst, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Nur zum Emphelen

5,0 letztes Jahr

Kommentare: Nur positiv bisher .

Vorteile:

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Nachteile:

Ich habe leider das 50% Angebot verpasst

Antwort von Jotform

letztes Jahr

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Sarah
Management Representative & Financial Accountant in Deutschland
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tolle Idee und sehr Anwenderfreundlich

5,0 vor 2 Jahren

Vorteile:

Echt super und eine tolle Erleichterung für den Berufsalltag. Spart Zeit und Mühe und die Website bietet einem wirklich viele Möglichkeiten und Angebote. So viele dass ich noch nicht Mal alle kenne. Es lohnt sich auf jeden Fall Mal reinzuschauen!

Nachteile:

Nichts aufgefallen - gibt's ne App ? Das wäre super.

Antwort von Jotform

vor 2 Jahren

Hello Sarah, Thanks for sharing your positive review of our platform. We do have the Jotform app in which you can create a form app using our builder. For more information, you can check this link: https://www.jotform.com/products/apps/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Anastasia
Verwaltung Buchhaltung in Deutschland
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Jotform Bewertung

5,0 vor 9 Monaten

Kommentare: Sehr gut. Ich benutze das Tool sehr gerne

Vorteile:

Das Handling ist unkompliziert und gut zu bedienen

Nachteile:

Das Einfügen in Teams ist schwieriger..

Antwort von Jotform

vor 4 Wochen

Hi Anastasia, We are glad you had a great experience using our platform. Connecting your form to MS team is easy, you can follow this guide: https://www.jotform.com/help/how-to-integrate-microsoft-teams-with-jotform/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. Update: Good News! Jotform has just released integration with Microsoft Teams. You can now send new submissions to Microsoft Teams automatically. Check out this link for more information: https://www.jotform.com/integrations/microsoft-teams.

will
will
CEO in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jotform is great for small businesses needing a response solution

5,0 vor 3 Wochen Neu

Kommentare: My overall experience has been good. Their live chat support is great, and they have a support forum aswell.

Vorteile:

Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.

Nachteile:

I don't like the fact that HIPPA compliance is a paid feature.

Antwort von Jotform

vor 2 Wochen

Hi Will, Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook. Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Benjamin
CEO in Deutschland
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Experience since 2023

5,0 vor 2 Monaten Neu

Kommentare: very positive, I have been using Jotform since 2023.

Vorteile:

modular builder, very intuitive. Support very helpful and fast.

Nachteile:

prices are pretty high, bronze is almost the same price like silver. A cheaper version between bronze and free would be nice.

Antwort von Jotform

letzten Monat

Hi Benjamin, Thanks for leaving us a positive review. We're thrilled to hear you find our platform intuitive and our support team helpful. Your feedback is much appreciated. We appreciate your feedback on our pricing. Currently, the pricing plans listed on our pricing page are the only ones available: http://www.jotform.com/pricing/. We recommend considering a yearly upgrade for significant discounts, or you can wait for any of our promotional campaigns we sent via email to take advantage of heavy discounts. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Justin
a in Australien
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Payment and submissions do not align, don't waste your time

1,0 vor 2 Monaten Neu

Kommentare: Very disappointing - early promising look, but poorly executed on the back end and with the service letting it down

Vorteile:

the form was easy to set up and at first seemed like a good solution

Nachteile:

the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it promised, and the customer service is quick but they read from a script, no human element used. Just avoid and save your hair.

Antwort von Jotform

vor 2 Monaten

Hi Justin, Thanks for your feedback. We appreciate it. We understand that you're having difficulties with our platform. Please note that almost all of our features are available on the free plan, so you can enjoy our services without any cost. You can upgrade your account to a paid plan should you need higher limits. If you still encounter any issues, we encourage you to reach out to us again via our Contact Us page at https://www.jotform.com/contact/ and share more details about the issue. We'll do our best to help you get your issue resolved. Thanks for your patience and understanding.

Mark
Webmaster in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Jotform simplifies everything

5,0 vor 3 Monaten

Kommentare: Customer support is generally very good. It sometimes depends on the person answering, and I sometimes get different answers from different people. But, they get back to me quickly and with good information. It's a complex program, does what I need, and help is available when things go wrong.

Vorteile:

I run a scholarship program using JotForm. We have a long application that is simple for students to complete. I share the results with 60 scholarship providers. Each one receives a different set of applications. All of this is simple to do.

Nachteile:

When creating reports, fields appear in the order they were created, not the order they are listed on the application. This means it takes more time to find the fields I want to include.

Antwort von Jotform

vor 3 Monaten

Hi Mark, Thanks for your feedback. We're glad to hear that our platform helps streamline your application process and that sharing results is simple and straightforward. Can you explain a bit more about the issue you have encountered with creating reports? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. As soon as we get a better idea of what's happening, we'll be able to help you more with this.

Amed
Senior Full-Stack Engineer in Australien
Freizeit, Reisen & Tourismus, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Known for its simplicity and effectiveness. Extensive library of multiple templates.

5,0 letzten Monat Neu

Kommentare: Huge amounts of templates and has seamless integration. Perfect for complex workflows with it's advanced technology.

Vorteile:

Web forms and documents are enormously versatile and Jotform offers the level best services. Collecting customer feedback, performing surveys and managing job applications has been made easy and achievable. Comes with powerful customization which is a key feature for helping us create forms that meets our brand needs. There is also security and privacy of data storage and transmission. It is ultimately my best choice.

Nachteile:

There is so many services and features that Jotform platform offers. Despite the glitches in preliminaries, it has proven to be the easiest tool to work with. It is quite user-friendly too.

Antwort von Jotform

letzten Monat

Hi Amed, Thanks for your feedback. We're glad that our platform has become your top choice for versatile web forms and documents. It's great to know that our customization options, along with our commitment to security and privacy, have made such a positive impact on your work. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kiara
Admin Assistant and Admissions in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Efficient Form Builder with Room for Improvement

5,0 vor 3 Wochen Neu

Kommentare: Jotform has been a reliable tool for building and managing forms, especially for someone who needs to create and share them quickly. The platform's ease of use and integrations have streamlined many of our processes. However, there are areas where it could improve, particularly in terms of customization and mobile app functionality. Despite these minor drawbacks, it remains a valuable asset for both personal and professional projects.

Vorteile:

User-friendly interface that makes it easy to create forms quickly. Wide variety of templates that cater to different industries and purposes. Drag-and-drop functionality is intuitive, allowing for easy customization of forms. Integration with other tools and services (like Google Sheets, PayPal, etc.) is seamless. Responsive customer support and a helpful community forum.

Nachteile:

Limited customization options for advanced users without coding knowledge. Some features are locked behind higher pricing tiers, which might be a drawback for small businesses. The mobile app could use improvements in terms of usability and feature parity with the web version. Occasionally, there are issues with form submission notifications not being sent out promptly. Performance can be sluggish with more complex or heavily used forms.

Antwort von Jotform

letzte Woche

Hi Kiara, Thanks for sharing your detailed review. We are delighted to know that you find our platform user-friendly and that you enjoyed the drag-and-drop functionality. We're constantly working to improve our features and make our platform more accessible. Your feedback on the mobile app and form notifications is vital, and we will take it into account as we work to enhance usability and speed. There are other alternatives if you don't want to use our default senders. You can use your own email servers to send the email using SMTP. You can check out this guide on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-SMTP-for-a-form/. If you have specific suggestions or need assistance, please feel free to reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Renea
Life and Communication Coach in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Game-changer for a Life & Communication Coach!

5,0 vor 2 Monaten Neu

Kommentare: Highly recommended - see above with the pros.

Vorteile:

As a life coach, I use Jotform extensively for my clients, and it has been an absolute game-changer! The platform is incredibly user-friendly, allowing me to create custom forms quickly and efficiently. It has streamlined my client intake process, enabling me to gather detailed information effortlessly. The wide variety of templates and integrations available makes it versatile and adaptable to all my needs. The support team is responsive and helpful, always ready to assist with any queries. Jotform has enhanced my workflow and improved my client interactions significantly.

Nachteile:

Understanding how to lock down the viewing of my forms so others don't see it and that my clients don't have to request to see it. This could be my error in educating myself.

Antwort von Jotform

letzten Monat

Hi Renea, Thanks for your awesome review. We're delighted to hear that our platform has been a game-changer for your work. It's great to know that our form templates, integrations, and our responsive support team have also improved your workflow and client interactions. Your feedback means a lot to us. If you want to disable your form, so your form users will not be able to see the form, check out this guide: https://www.jotform.com/help/180-how-to-enable-or-disable-a-form/. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Karen
Vice President, Programs in USA
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good support

5,0 vor 2 Monaten Neu

Kommentare: Overall, the experience is good. It is our primary platform

Vorteile:

Jotform is easy to use and the customizations are good for growth

Nachteile:

I don't like that my team can't be in jotform working on the same form at the same time unless we pay for enterprise.

Antwort von Jotform

letzten Monat

Hi Karen, Thanks for your positive review. We're delighted to hear that you find our platform and its features easy to use. Your feedback is valuable to us. I'd also like you to know that it is possible for others to edit your form in Form Builder through our form collaboration feature without upgrading to Enterprise. Check this out: https://www.jotform.com/help/419-understanding-form-collaboration/. However, if you wish to use the Teams feature and have better controls for managing your forms, feel free to upgrade to Enterprise. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Jotform- keeping its head high in the market with great simplicity

5,0 vor 4 Wochen Neu

Kommentare: The best customizable form I have even used

Vorteile:

1. Comes with excellent automation and auto correct technique 2. It offers over 1000 templates, integrations and widgets 3. It has a drag and drop feature which doesn't need and coding background to work on 4. It protects data by 256 bit-SSL encryption, outstanding

Nachteile:

1. Expensive than the other competitors in the market 2. The AI's learning curve is very slow and it needs some quick ML to cope up 3. Needs a lot of bandwidth to operate

Antwort von Jotform

vor 3 Wochen

Hi, Thanks for your awesome review. We're happy to hear that you appreciate our platform and its features. We understand your views about our pricing, and we can assure you that Jotform offers advantages you won’t find in a lower-cost alternative, such us the highest online form security, compliance, widgets, integration and a lot more. Jotform, as a web-based form builder, generally uses minimal bandwidth, especially for simple forms. Feel free to reach out to us if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ram
Business manager in Australien
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jotform use review

5,0 vor 2 Monaten Neu

Kommentare: I think i know the complex logical programming behind. I like it.

Vorteile:

Easy to use. very user-friendly. i used it for 7 years

Nachteile:

the app functionality. I also like the reporting function

Antwort von Jotform

letzten Monat

Hi Ram, Thanks for being a loyal Jotformer and for sharing your positive review about our platform. We appreciate it. It's great to know that you find our platform intuitive. Your long-term support means a lot to us. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Mark
Director of Web Services in USA
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Build Powerful Web Forms in a Snap

5,0 vor 4 Jahren

Kommentare: I needed to quickly build an embedded form for my website. I registered for an account and completed building the form minutes later. After a few minutes of learning which CSS classes were applied to each form element, the look and feel of the form only took a few more minutest and it was pulling data to the spreadsheet.

Vorteile:

Ease of use and ability to customize a forms CSS to my university's branding standards. Forms are simple and intuitive to build with many options. From standard short and long fields to file upload capabilities, JotForm has many tools to get the job done. Branding was easy to customize by having direct access to the CSS through the form interface.

Nachteile:

At the time of use, JotForm's pricing structure wasn't optimal for my organization. We had a few users who needed to create and manage forms but we couldn't find a level of access that gave us what we needed. Overall, the structure that we needed was affordable for single use, but not for multiple users.

Antwort von Jotform

vor 4 Jahren

Thanks for your awesome review. The ability to customize the form with CSS injection is indeed what most users like because you can do pretty much everything on the form design like matching your branding colors. Cheers!

Isaac
Business Development Specialist in Ghana
Programmentwicklung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An amazing multipurpose platform beyond just data collection

4,0 vor 3 Jahren

Kommentare: JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Vorteile:

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Nachteile:

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

Antwort von Jotform

vor 3 Jahren

Thank you for sharing your great experience using JotForm. We are really happy to hear your overall satisfaction including your experience with our customer support team. Thank you and have a good one!

Elsa
Assistant Director in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Jotform is a great form platform.

5,0 vor 2 Jahren

Vorteile:

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

Nachteile:

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

Antwort von Jotform

vor 2 Jahren

Hello Elsa, Thank you so much for your positive remarks. It's great to know that you found convenient ways to embed the form in your website. As of the moment, we do not have any other quiz feature except using our Quiz Form app. Guide: https://www.jotform.com/help/289-turn-your-form-into-a-quiz-or-exam/. If you're looking for form analytics, here's a guide: https://www.jotform.com/help/425-understanding-form-analytics-and-ways-on-how-to-get-your-users-info/. We also have Facebook Pixel Widget that you can add in your form to trace your form submissions: https://www.jotform.com/help/1072-how-to-track-form-submissions-with-facebook-pixel/ and also Google Analytics https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics/. If you have more questions, please contact us using our Support Contact Form https://www.jotform.com/contact/ so we can help.

Rhonda
Supervisor in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Versatile forms

4,0 vor 2 Jahren

Kommentare: I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms.
I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

Vorteile:

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form. Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

Nachteile:

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Antwort von Jotform

vor 2 Jahren

Hello Rhonda, Thank you for the wonderful comments. We are pleased to hear that our product benefited your company. You can go through our Form templates section here: https://www.jotform.com/form-templates/. Please note that our Freemium plan is to experience the features and services we offer in our form builder; hence we encourage users to upgrade their account if they want to have unlimited access to all the features. Jotform customer service is available 24/7 through our support system at https://www.jotform.com/answers/, with an average response time of less than 2 hours. If you have any suggestions, please contact us using the support contact form at https://www.jotform.com/contact.

Karma
Special Education Teacher in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Powerful, professional tools for your small business, with no hit to your bottom line

4,0 vor 2 Jahren

Kommentare: Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Vorteile:

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Nachteile:

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Antwort von Jotform

vor 2 Jahren

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

Nicholas
Technology Administrator in USA
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

If you use BigCommerce/Shopify, this product is amazing

5,0 vor 5 Monaten

Kommentare: Amazing. For the price, which is low compared to how much it is used, its been well worth its cost and more.

Vorteile:

It was super easy to create a form with rules and automation, and then embed into our website. It's kind of ridiculous the amount of control you have in Jotform, and our ability to then import this into Netsuite is just icing on the cake (we email submitted forms to our CMS portion of Netsuite).

Nachteile:

I really don't have a negative at the moment.

Antwort von Jotform

vor 5 Monaten

Hi Nicholas, Thanks for sharing a detailed review of our platform. We are glad that our platform fits your needs as you build your form. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Great Product For a Small Company

5,0 vor 2 Jahren

Kommentare: Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Vorteile:

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Nachteile:

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Antwort von Jotform

vor 2 Jahren

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Lisa
Executive Director in Kanada
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for our organization

5,0 vor 2 Jahren

Vorteile:

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

Nachteile:

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

Antwort von Jotform

vor 2 Jahren

Hello Lisa, Thank you for the positive review! We are glad to hear that our platform has been beneficial for your organization and that you appreciate the flexibility of our pricing options. If you are still experiencing issues with your forms, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.

Nathan
Nathan
Director, Management Information Systems in USA
Verifizierter Nutzer auf LinkedIn
Öffentliche Ordnung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Business forms made easy

5,0 vor 6 Jahren

Kommentare: We run the forms for all our websites through JotForm. The form responses are collected in a database and we are able to display the results in html tables on our intranet. There is even BI on tap, so questions that have defined responses, such as a multiple choice questions, can be visually represented on web pages as graphs. When it comes to collecting information, JotForm has become an indispensable tool in our arsenal.

Vorteile:

I became a JotForm user when Adobe sunsetted its FormsCentral product and I've never looked back. With a little effort, truly anyone can build an attractive, functional form using JotForm. You don't have to know any html, CSS, JavaScript, etc. That said, you will probably have to know some CSS to get a form to look just the way you want it to if you are adding it to your website. At least that is my experience. While the the form builder does allow for extensive customization, I've found that I've had to add my own CSS to achieve the perfect look I was seeking. Fortunately, JotForm makes tweaking the form look using your own code very easy. JotForm is a very mature and feature-rich platform that contemplates nearly any form need, from conditionals, to calculations, to autoresponders. All field types are available and it's easy to set the properties for each, such as required, character limits, hover text, example text, etc. Using URL parameters, you can pre-populate your form fields, too. You can also use hidden fields to perform calculations or set up honey pots for security. Perhaps the nicest thing about JotForm is all its options are available to every form you build, regardless of which level you buy (or even if the free tier is all you need). What you pay for is the number of forms and the number of submissions. There are literally hundreds of plugins that extend functionality, all included. Customer support is top notch and documentation extensive.

Nachteile:

We purchased a tier that allows up to ten users, however, only the primary user can create forms up to the tier limit--the others users essentially have the limits of the free plan. The only way they can avoid those limits is by moving forms they create to the primary user and sharing the form. I've also occasionally experienced issues with payment.