Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Jotform

Jotforms PDF Editor wandelt die gesammelten Daten automatisch in professionelle, großartig aussehende PDFs um. Verwende den PDF-Editor zum einfachen Herunterladen und Speichern.

Erfahre mehr über Jotform

Vorteile:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Nachteile:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Bewertungen zu Jotform

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,4
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

Jotform hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 1.920 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1.920)

Brandy
Brandy
Ceo
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works good for making surveys

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Eric
IT Leitung in Deutschland
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Einfaches Tool mit guter Usability, schöne Ergebnisse sind schnell umgesetzt

5,0 letztes Jahr

Vorteile:

Die Umsetzung unserer kleinen Projekte war innerhalb weniger Stunden umgesetzt. Durch die intuitive Bedienung ein Kinderspiel.

Nachteile:

Preisgestaltung: Die Preisstaffelung ist zu grob. Für kleinere bis mittlere Projekte fehlt meiner Meinung nach zwischen Starter und Bronze ein Paket.

Antwort von Jotform

letztes Jahr

Hello Eric, Thank you for your kind words. We are glad that you are able to utilize your form easily using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Wein und Spirituosen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Empfehlenswertes Tool

5,0 vor 6 Monaten

Vorteile:

Formulare sind schnell und einfach zu erstellen. Benachrichtigungen per Mail funktionieren hervorragend. Wir nutzen nur einen Bruchteil der umfangreichen Funktionen und werden uns zukünftig noch intensiver mit den Möglichkeiten auseinandersetzen.

Nachteile:

Der Javascript Code verändert sich mit jeder Änderung und muss somit immer wieder auf der Website ausgetauscht werde. Das wurde schon das ein oder andere Mal vergessen. Man gewöhnt sich aber schnell dran.

Antwort von Jotform

vor 6 Monaten

Hi, Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible. We appreciate your feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Cordula
MTA in Deutschland
Sport, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gut aber mit Probleme

4,0 vor 2 Jahren

Kommentare: Automatisierung von Eintritten oder Reservierungen Verein

Vorteile:

Einfach, leicht verständlich, einfache Einbindung in Website

Nachteile:

Probleme mit t-online Email des Benutzers. Formulare werden garnicht gesendt bzw. Antwortformular fehlt. Nur t-online!!!!

Antwort von Jotform

vor 2 Jahren

Hello Cordula, Thank you for the feedback. We want to help you with the problem you've run into. Please share a brief description of the email issue using our contact form at https://www.jotform.com/contact and we would gladly assist you.

Oliver
Kaufmann in Österreich
Informationsdienst, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Nur zum Emphelen

5,0 vor 10 Monaten

Kommentare: Nur positiv bisher .

Vorteile:

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Nachteile:

Ich habe leider das 50% Angebot verpasst

Antwort von Jotform

vor 10 Monaten

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Sarah
Management Representative & Financial Accountant in Deutschland
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tolle Idee und sehr Anwenderfreundlich

5,0 letztes Jahr

Vorteile:

Echt super und eine tolle Erleichterung für den Berufsalltag. Spart Zeit und Mühe und die Website bietet einem wirklich viele Möglichkeiten und Angebote. So viele dass ich noch nicht Mal alle kenne. Es lohnt sich auf jeden Fall Mal reinzuschauen!

Nachteile:

Nichts aufgefallen - gibt's ne App ? Das wäre super.

Antwort von Jotform

letztes Jahr

Hello Sarah, Thanks for sharing your positive review of our platform. We do have the Jotform app in which you can create a form app using our builder. For more information, you can check this link: https://www.jotform.com/products/apps/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Anastasia
Verwaltung Buchhaltung in Deutschland
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Jotform Bewertung

5,0 vor 5 Monaten

Kommentare: Sehr gut. Ich benutze das Tool sehr gerne

Vorteile:

Das Handling ist unkompliziert und gut zu bedienen

Nachteile:

Das Einfügen in Teams ist schwieriger..

Antwort von Jotform

vor 5 Monaten

Hi Anastasia, We are glad you had a great experience using our platform. Connecting your form to MS team is easy, you can follow this guide: https://www.jotform.com/help/how-to-integrate-microsoft-teams-with-jotform/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Ziva
Ziva
Sales Services Manager in Portugal
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An efficient tool for creating forms and documents.

5,0 vor 3 Wochen Neu

Kommentare: It has been a fruitful experience using Jotform for us. It provides us with one single tool for creating all our forms. It makes it easy to create forms for collecting customer details and feedback during sales.

Vorteile:

Jotform allows us to create any kind of form that we need without any restrictions. Creating forms is very easy and there are templates which guides us through it. Easy integration with our customer engagement product help us create survey and polling forms to collect customer feedback. It allows us to create beautiful forms by styling them.

Nachteile:

There has never been an issue in our experience with Jotform. All things works good and there is nothing not to like.

Antwort von Jotform

vor 2 Wochen

Hi Ziva, Thanks for the excellent rating and sharing a detailed experience on how easy it is for your to create forms using our platform. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Jean-Michel
Projects Manager in Frankreich
Marktforschung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An online survey tool that is quite simple, but not very powerful

4,0 letzten Monat Neu

Kommentare: We needed a survey editing tool that could be quickly integrated into our own setups. JotForm allowed us to deploy a survey in less than half a day on several occasions. It is a tool that competes very well with Google Form and offers more possibilities.

Vorteile:

Very easy to get started with. The tool allows for basic but adequate customization, as well as the integration of several designs, again basic but sufficient. It integrates easily with other integrations (by appending a JavaScript to call the form). Its responsive integration meets the majority of scenarios.

Nachteile:

The tool is basic, but gets the job done. However, when you want to go into customization, especially in terms of design, it is quite limited to mandatory templates. And there's always this "bulky" aspect that does not adapt well to all situations (e.g., high-end).

Antwort von Jotform

letzten Monat

Hi Jean-Michel, Thanks for taking the time to provide your feedback. We're pleased that you found our tool user-friendly and appreciated its customization features and integrations. If you encounter challenges with form customization, please don't hesitate to contact us via our Contact Us page at https://www.jotform.com/contact/. Our team is available to offer help and share resources to help you achieve the specific design you want for your forms.

Karl
IT in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Too many bugs & quirks, too little support

2,0 vor 2 Jahren

Kommentare: I've had 2 experiences with trying to build a form to accomplish an important task, and it's failed both times. The tools don't work properly, there's no support, and when the issue is on their end, you're just out of luck. There's no fix time, ever. Don't use this for anything where you can't work around this service's repeated failures.

Vorteile:

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

Nachteile:

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

Antwort von Jotform

vor 2 Jahren

Hello Karl, We deeply apologize for the inconvenience you've experienced. Unfortunately, we no longer offer live support because we believe we provide better support via our support system since we are able to provide step-by-step guides, screencasts, and other references that might be useful in resolving issues. Please provide us additional information about the issues you've encountered using our support contact form at www.jotform.com/contact/ so we can further investigate and work with you until it's resolved. Our typical response time is from 30 minutes to two hours; however, it may vary based on how many queries we receive each day. The Prefill feature does not currently support the Product List field but we opened a feature request ticket for you here https://www.jotform.com/answers/4335480. To find out supported fields for Prefill, check our guide here: https://www.jotform.com/help/1805-prefill. Reach out to us via our support contact form should you have any questions.

Maria
Administrator in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Jotform is a must have!

5,0 vor 4 Monaten

Vorteile:

Jotform is a must have resource for business expansion. The ease of form creation and implementation is great. I love the ease of sharing the forms while having the ability to embed on our website without any hiccups. The free version of Jotform gives you access to five forms and all support. Competitors provide free access but their support doesn't compare to Jotform. Customer service is great. I've use the chat and phone, both have been favorable experiences. They have recovered information, walked me through steps of implementation, and give me the news that I must recreate a form because it was corrupted. Good or bad, they were there to provide support.

Nachteile:

The advance design tool could be upgraded to provide more designer freedoms. The CSS editor has limitations since the last editor update, which before worked great at making edits at the code level much easier.

Antwort von Jotform

vor 4 Monaten

Hi Maria, Thanks for sharing your detailed experience using our platform and services. Can you explain a bit about the feature you're looking for with the CSS editor as we’re always working to add new services and features to Jotform? If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Nicholas
Technology Administrator in USA
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

If you use BigCommerce/Shopify, this product is amazing

5,0 vor 2 Monaten Neu

Kommentare: Amazing. For the price, which is low compared to how much it is used, its been well worth its cost and more.

Vorteile:

It was super easy to create a form with rules and automation, and then embed into our website. It's kind of ridiculous the amount of control you have in Jotform, and our ability to then import this into Netsuite is just icing on the cake (we email submitted forms to our CMS portion of Netsuite).

Nachteile:

I really don't have a negative at the moment.

Antwort von Jotform

letzten Monat

Hi Nicholas, Thanks for sharing a detailed review of our platform. We are glad that our platform fits your needs as you build your form. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Enrique
VP of Technology in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best tools for digital data capturing

5,0 vor 4 Wochen Neu

Kommentare: Jotform, was the best solution for our services, to bring multiple Intergrations together to our service, and allow us to immediately expand and capture critical data for our business and customer, on we are 12 months into it and there are many other features that we have not explored yet...

Vorteile:

The easy of the platform to be able to adapt it to my digital data capturing requirement for my application. You can make any of the feature function as smartphone APP.

Nachteile:

Not much to say, we have been using it for 12 months now, and it has deliver to our expectations.

Antwort von Jotform

vor 4 Wochen

Hi Enrique, Thanks for the excellent review. We are glad that you enjoyed using our platform and it was easy for you in creating forms. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Wesley
CEO in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very User Friendly Great Customer Service

5,0 vor 2 Monaten

Kommentare: I have had a fantastic experience with Jotform I love everything I have created

Vorteile:

24/7 Customer Service Customer Service Responds Quick Customer Service always has a solution that is easy to follow. There are so many form templates and customizations JotForm integrates with just about every workspace

Nachteile:

Nothing yet I have not issue with Jotform so far

Antwort von Jotform

vor 2 Monaten

Hi Wesley, Thanks for your positive feedback. We're thrilled to hear that you find our platform user-friendly and that you've had great experiences with our customer service team. We're always here to help, and we're delighted that you appreciate our wide range of form templates and integrations. If you ever need help again, don't hesitate to reach out from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Doloris
Owner-Bookseller-Marketeer in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Thanks from the little guys

5,0 vor 2 Monaten

Kommentare: Jotform is incredibly intuitive. And when it's not, the video and other tutorials and clear and direct. Easy!

Vorteile:

The versatility - how easy it is to manage the flow of questions contingent on answers.

Nachteile:

I am picky about design elements- too much white space.

Antwort von Jotform

vor 2 Monaten

Hi Doloris, Thanks for taking the time to share with us your positive experience with our platform. We're grateful for your compliments. With regard to the question spacing, you can change it easily in the Form Designer. Check out this link for the guide: https://www.jotform.com/help/62-how-can-i-change-spacing-between-questions/. You can also further adjust any elements spacing in the form in the Advanced Designer. If you have more questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Susan
Accounts Receivable and Payable in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MailChimp but better

5,0 letzten Monat Neu

Vorteile:

The ease of customizing forms for various purposes is the biggest appeal of Jotform. It's a versatile platform that can be used for client feedback, employee surveys, payroll discrepancies and more.

Nachteile:

Jotform, from my experience, is not mobile compatible. There's a notable delay in trying to use Jotform on a mobile device, and sometimes it bugs and doesn't submit the form.

Antwort von Jotform

letzten Monat

Hi Susan, Thanks for your positive feedback. We're delighted to hear that you find our platform versatile and easy to use for your needs. With regard to your issue, Jotform is mobile responsive, and we made sure that forms are easy to fill on mobile devices. We also have Mobile Forms app where you can create and use forms on mobile. Check out this link for more information about the Mobile Forms app: https://www.jotform.com/products/mobile-forms/. If you encounter any issues, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Emily
Emily
Teacher in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

The Go to Form Creator

4,0 letzten Monat Neu

Kommentare: Overall, I love Jotform. While not specifically an education website, it definitely helps makes a tedious process easier for the teachers involved. It saved a lot of time for the "shoppers" to be able to put together the bags of items needed by our students in poverty. Only negative is that it is still over $200 for a basic membership and when coming out of pocket, it's too much for a teacher to do.

Vorteile:

I created accounts on many form generator websites. However, none, with the exception of JotForm, were able to get the form to look and function like I wanted it to. It was simple to use and with a few hours spent getting the form set-up, it was ready to go.

Nachteile:

As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was being used to collect money or for a business, I could see charging, but for our simple purpose, it seems like a high cost when we don't know how much the form will be used each month.

Antwort von Jotform

vor 2 Wochen

Hi Emily, Thanks for taking the time to share your thoughts about our platform. It's truly heartening to hear that our platform has been such a valuable tool for you, especially in your role as a teacher. We understand your concerns about the cost, especially when it comes out of your own pocket. If you haven't yet known, we offer a 50% discount for non-profit educations, and you can apply on this page: https://www.jotform.com/education/pricing/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Natasha
Owner in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love JotForm

4,0 vor 3 Jahren

Kommentare: It's been great. It streamlines so much of my business. It's become a vital part of my processes and workflows.

Vorteile:

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

Nachteile:

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

Antwort von Jotform

vor 3 Jahren

Thanks for your review. Glad to know JotForm helped you in your business. Just FYI, we have an Enterprise solution where you can have a sub-account feature as well as choose your server location e.g. in Australia so your data never leaves your country. HIPAA is also optional in Enterprise. Please check this out https://www.jotform.com/enterprise. For the standard version, since HIPAA is all about safeguarding PHI, all users from different parts of the globe specifically those who also operate in the US can choose to enable HIPAA if they are subscribed to the Silver or Gold plan. If you have more questions, let us know at https://www.jotform.com/contact/ so we can help.

Whit
Director of Marketing and Communications in USA
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A great form builder

5,0 vor 2 Jahren

Kommentare: We use Jotforms across the college for submissions from partnering departments for design and web update requests. This allows us to keep all the information in one place rather than rely on emails. Plus, we have a historical record of all the requests in a given year.

Vorteile:

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

Nachteile:

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

Antwort von Jotform

vor 2 Jahren

Thank you so much for your awesome review Whit. We greatly appreciate it. We believe that viewing the form submissions is easy. On the My Forms page, you only have to select a form then click the Submissions button on the top menu or click Inbox within the form menu to view the forms submissions data. You can also click the number badge just above the form icon to view the submissions data without leaving the page. Example: https://link.jotform.com/SQahsLiiD0 If you have a better idea, please share it with us at https://www.jotform.com/contact/ so we can open a feature request. Thank you so much!

Deniz
Consultant in Türkei
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Jotform is the best (if you don't mind the price)

5,0 vor 2 Jahren

Vorteile:

Jotform is realy the best tool about survey and appointment purposes. They have tons of automations features and it has easy of use charachter. Also customer support is very fast and kindly.

Nachteile:

Prices! To be honest jotform is very expensive. Thats why althought it was my favorite tool, ı dont use it because of price. Especially country like Turkey which is inflation rate is more than %150, this price is not normal. I think they should define different price point for different country. Or should serve some discount coupon.

Antwort von Jotform

vor 2 Jahren

Hello Deniz, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our integrations.  We do have localized pricing if you live in Turkey. We do believe that our pricing is justified with the features and security added to the form. We are committed to providing quality products and services to you.  Please use our contact form at https://www.jotform.com/contact/ if you have questions.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Premium Form Builder Plugin

5,0 letztes Jahr

Kommentare: Easy to use and set up with a premium design that is auto-optimized to suit different screen sizes. before I learned about jotform, I attached calendly link on my website and end up with a lot of unwanted or nonqualified prospects booking a call with me but didnt show up. With jotform, I can set clients' expectations of my service fee range via the form questions and answer and only allow those who complete the submission to book a session with me. It's not just a form tool but also perfect for prospect filtering as only serious prospects will fill out all those questions and get to my calendly link to book an appointment.

Vorteile:

I like the premium, animated, and classy form interface compared to a normal google form. It makes my website look so much more professional. I also love that it can perform validation for the input and comes with automation and mobile apps to make life easier. I love that the form is auto-optimized according to the different screen sizes of our devices.

Nachteile:

nothing it's really good for its feature already. I couldn't ask for more.

Antwort von Jotform

letztes Jahr

Hello Funnel Whiz Studio, We're so happy to know you had a great experience using our platform. Thank you for the detailed review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Ismael
Guests experience Manager in Spanien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Surveys for the short-stay rentals

4,0 letztes Jahr

Kommentare: Very good! It has allowed us to facilitate processes such as the receipt of payments, inspections in apartments with real-time alerts and carry out mini projects, helping especially in the collection of information in a quick and easy way.

Vorteile:

The options it gives when it comes to creating forms for different areas. Mainly through the functionalities and the bifurcation of questions. It is also very easy to collect the data obtained through the questionnaire mainly due to the automatically created spreadsheet and the filters that it has.Also the creation of alerts via email based on key answers seems to me a great success and very important, especially for the detection of problems.

Nachteile:

The creation of forms seems to me a little bit too square and too predetermined. There is little room for customization, especially at the design level.

Antwort von Jotform

letztes Jahr

Hello Ismael, Thank you for the detailed review of our platform and features. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Lisa
Executive Director in Kanada
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for our organization

5,0 letztes Jahr

Vorteile:

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

Nachteile:

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

Antwort von Jotform

letztes Jahr

Hello Lisa, Thank you for the positive review! We are glad to hear that our platform has been beneficial for your organization and that you appreciate the flexibility of our pricing options. If you are still experiencing issues with your forms, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.

Mohan Manohar
SYSTEM ADMINISTRATOR in Indien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

5,0 letztes Jahr

Kommentare: 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

Vorteile:

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

Nachteile:

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

Antwort von Jotform

letztes Jahr

Hello Mohan, Thank you for the detailed review and feedback. We are glad that you had a great experience using our platform. You can fully customize your classic form using custom CSS. For more information, you can check this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Brijesh
IT Coordinator in Türkei
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very capable form & e-sign software for our small business

5,0 vor 11 Monaten

Kommentare: We use Jotform to manage our guest/partner forms and surveys, partnership agreements, and to speed up a few internal processes. The platform works smoothly and has a professional-looking user interface. It's priced reasonably, and the there are regular updates and new releases. All in all, it's streamlined our processes, and increased our revenue-generating metrics.

Vorteile:

I think the best thing about it is that it work as a platform rather than just one product. Other than the form builder, we've used Jotform's PDF editor, app builder, e-sign builder, and spreadsheet feature. It saves you the hassle from having to buy 3 - 4 different tools which you then have to integrate it all together.

Nachteile:

The bugs are a bit of a nuisance, but I can't really think of anything negative we've seen.

Antwort von Jotform

vor 11 Monaten

Hello Brijesh, Thank you for sharing a detailed review of our platform. We are glad you had a great experience. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Lebensmittelproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy way to collect data from our field personnel

5,0 vor 7 Monaten

Kommentare: I'm very happy with Jotform for managing our department's forms. Thanks to it, we can now not only collect data from our field personnel when they don't have access to a desktop, but above that, the data is validated, archived securely, and charted automatically with our Power BI integration. It helped us solve a big issue on our data side and brought an extra level of insight into our efforts.

Vorteile:

I think the best thing about it is probably all the templates they have available. There are hundreds of templates for most common form types. Thanks to that, we've never had to design a form from scratch. We just pick a template, add a couple custom questions or fields, and voila.

Nachteile:

Nothing sticks out that much. It would be good to have live support though.

Antwort von Jotform

vor 7 Monaten

Hi, Thank you for taking the time to leave an excellent review. We are so glad to hear that you love our templates. We do have chat support, which is available when you open the main Jotform page; if it is not there, then it means there is high traffic and the live chat is closed. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.