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Über Perfect

Die führende Technologie ermöglicht es Agenturen jeder Größe, die Produktivität und die Patientenergebnisse zu steigern und gleichzeitig Zeit und Geld zu sparen.

Erfahre mehr über Perfect

Vorteile:

It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies.

Nachteile:

The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market.

Bewertungen zu Perfect

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,2
Funktionen
3,9
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,2/10

Perfect hat eine Gesamtbewertung von 3,9 von 5 Sternen basierend auf 75 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (75)

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Nutzerbewertungen filtern (75)

Jose X
President/CEO in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE

5,0 vor 6 Jahren

Kommentare: As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

Vorteile:

LET ME COUNT THE WAYS: INNOVATION: This software is dauntless in their quest to make the system work better- Everyday APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine. SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless! SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

Nachteile:

There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out. The Eastern US sector can actually benefit from an augmented morning tech support resource.

Christopher
CEO in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrific! This is the by far the best home health software on the market! Very user friendly!

5,0 vor 6 Jahren

Vorteile:

What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Nachteile:

I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Save your money

2,0 vor 5 Jahren

Kommentare: Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly.

Vorteile:

The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets. I also initially liked the idea of customizable reports to track documentation and approvals. However, after using the product, the mobile app is riddled with glitches, is difficult to use, and signatures usually do not come out correctly (if a patient has wiggly hands, the signature will not stick). The reports are also not as customizable as we had initially hoped for (limited filters, having to run multiple reports in order to achieve a singular goal, inaccurate numbers and charts overlooked).

Nachteile:

The software is very slow and full of glitches. It often crashes, or takes so long to load that it just freezes up. Tech support does try to address the issues as they come, but a lot of complaints result in the usual 'user error' and nothing is resolved. Route sheets do print with notes upon invoicing, but they are often split between pages. A correction on this is a special request and will actually cost customers money. The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market.

Katie
Office Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Affordable and friendly, but crashes occasionally.

4,0 vor 5 Jahren

Kommentare: Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price. You won't find a better deal anywhere else.

Vorteile:

I like that everything is out in the open. I don't have to hunt around for what I want and if for some reason I can't find exactly what I'm looking for, I can always call their friendly customer service line.

Nachteile:

Generally the software gets the job done, however, there has been a few too many times that I had to call in regards to the software crashing/giving me error messages. They are usually fixed within the hour, but nevertheless, it is what I like least about this software.

Maureen
CEO/Administrator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good customer support. Willing to customize to match agency needs.

4,0 vor 6 Jahren

Kommentare: Reports that help with the daily flow of the back office, the ease of imputing data for the field staff and back office.

Vorteile:

The ease of use. Great customerservice. The software is very updated to the current CoPs and regulations.

Nachteile:

At times there is a slow follow through. I have asked for the new visit notes to be uploaded to my visit notes in order that we can utilize the updated care plan features, and to track the teaching completed by our field staff, to date this has not been done for us.

Mike
Billing Specialist in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Close to Perfect (

4,0 vor 5 Jahren

Kommentare: As a part of billing service, I have used/dealt with a lot of software and customer service reps and I have to say that Perfect's customer service is excellent. I can't remember the last time I had to wait for a long hold time, unlike other software CS. Some of them can even be reached by email. It's pretty similar to another software with a different color but they added other features and cleaned up some areas that set it apart from the blue colored program. It is really user-friendly and it's not as ambitious as the major software out there who try too hard to be *the* software.

Vorteile:

Creating a Traditional Medicare or Medicare Advantage claim is easy. You're done in three easy steps. The UB04 printout is great and not all over the place unlike over software. Posting payment from ERNs is simple. The live chat is a great tool if used properly. Manual cash posting is pretty straightforward. Makes my job easier.

Nachteile:

There are still some bugs in the reports. I'm getting a Run Time error for the most part when trying to print with the message filter. Still uses an Ability Certificate for submission of claims. Hopefully, they can work on that and eliminate it all together. The missing Face to Face should be an error and not a warning.

Richelle
PT in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Patient documentation

4,0 vor 3 Jahren

Kommentare: Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems

Vorteile:

This software allows the user to enter in all documentation that he or she wants to enter without having to follow a form.

Nachteile:

Inability to carryover information from consecutive note to next without cutting and pasting material from previous document.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Been using note-e-fied for documentation over the last year with multiple Home Health companies

4,0 vor 6 Jahren

Kommentare: Again it helps to document and is easy to plot visits which helps when getting things done for work.

Vorteile:

Ease of use, good customer support, overall ease to plot visits and document notes, ability to communicate on messenger

Nachteile:

Sometimes it can be a little confusing finding what documents go in which folder, or finding whats needed when clicking on the calendar

Dan
Dan
Adjunct Faculty Physical Therapy in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I cant comment on cost as I have no idea I am a field user. Generally a good-great product

4,0 vor 6 Jahren

Vorteile:

fairly fast servers for web based software. quick access to specific documentation types by clicking on calendar

Nachteile:

inability to copy previous data and auto fill plotting visits only allows for one type at a time Using Chrome browser can have hurdles which is sad as more chrome books are popular

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Perfect Review from OT

3,0 vor 5 Jahren

Kommentare: Dislike it.

Vorteile:

Accessing notes from calendar is relatively simple

Nachteile:

The fact that you can’t access other required documents from your note is a waste of time. For Evals for example, we need to complete orders as well. It would be nice to have this feature be completed as part of the note so that we don’t have to finish the note, go find orders, and write a completely separate document. The user face is WAY to complicated and there is SO much stuff on the screen. Very hard to navigate. It would also be nice to have multiple documents open at once. Occasionally we like to cross reference notes or look up info from the SOC.

Whinley
OM in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It is difficult.

2,0 vor 6 Jahren

Vorteile:

The fact that it is web based and can log in anywhere is the main reason you would want this, but besides that that is it.

Nachteile:

The user interface and user unfriendliness of this software is ridiculous. The only thing thats making this software keep on going with other offices is the price as it is cheap and the customer service is good.

Antwort von Note-e-fied

vor 6 Jahren

Hi Whinley, Thank you for your feed back. We will be reaching out to you shortly to get more in site on what we can do better. We would also like to schedule some trainings to assist with any issues you may have. We look forward to speaking with you soon!

Jennifer
RN in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Pretty good, but could use some work/fixes

3,0 vor 6 Jahren

Vorteile:

Easy to navigate - user friendly. Training was relatively easy. Customer service responds in an appropriate time frame.

Nachteile:

Some features do not work well on Android devices. Frequent issues with online charting due to glitches or downtime.

Rommel
administrator in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great!!

5,0 vor 6 Jahren

Kommentare: ease of use

Vorteile:

Customizable forms and reports mobile app for foolproof verification of visit ease of pushing documents to doctors for signatures

Nachteile:

extra charge for fax capability

Raizsa
VP/Operations Manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TECHNICAL ISSUES

4,0 vor 5 Jahren

Vorteile:

ease of use ..

Nachteile:

recent technical difficulties; complicated medication profile update system

Nate
President in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our business provides remote coding and QA services for home health agencies.

4,0 vor 6 Jahren

Vorteile:

Very easy to perform quality reviews. Software is intuitive and documentation is easy to find. However, we only use the system to enter dx codes and do a review of the OASIS, so our use is relatively limited.

Nachteile:

We don't have any specific issues with the software. Again, we are limited in the use of the software as our focus of work revolves around reviewing documentation, providing dx codes, and making recommendation for correction on OASIS answers. We just wished more of our customers used Perfect.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

perfect is a great product for home health professionals

5,0 vor 6 Jahren

Kommentare: its hard to use

Vorteile:

copying of notes is easy, all information is in one format , easy to see visits, scheduling patients is easy in calendar form

Nachteile:

This software needs a lot of training to get to use it easily. this is not user friendly at all , your integration of use is harder that the previous software we were using. the old software was so user friendly you can learn on your own. while your software was hard to use and would need hours of training.

Hannah
Patient Care Coordinator in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It's a really good EMR system. I like the overall features

4,0 vor 6 Jahren

Vorteile:

I like the fax feature, the main dashboard, and the reports section the most. The fax feature, you can attach to the patient's chart which is good. The main dashboard contains a lot of info at a glance. There's a lot of customizable reports.

Nachteile:

It glitches sometimes, the app isn't that great and it doesn't capture the whole website. There are some technical stuff on the website that could use more help.

Sharon
Occupational therapist in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User friendly

4,0 vor 5 Jahren

Vorteile:

Simple, pretty easy to learn on your own, easy to find what you’re looking for. Not cluttered with too many tabs and links.

Nachteile:

I don’t like how you can’t save the verify visit section and submit it later. You must enter everything perfectly before submitting it on the spot. Sometimes I want to just save the signature and vitals and enter the time later, but I can’t do that.

William
Office Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Useful for day to day, easy to search, all of the info readily available.

3,0 vor 6 Jahren

Vorteile:

Big data very helpful for answering questions on the fly with a simple login. Would like to see some menus to hide to access if more info were necessary.

Nachteile:

Too much information to process and weed through sometimes to find simple answers. Can be overwhelming to log in and try to get through the clinical and administrative tasks as they seem blurred together.

Beth
Physical Therapist Assistant in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Home Health

5,0 vor 5 Jahren

Kommentare: I had a very good exerperience with program. My learning curve had to do with my supervisor not giving me the training.

Vorteile:

It was very user friendly. And access overview

Nachteile:

As my situation i got no training from the supervisor. Took me a little bit to get used to it but was really easy. As a Therapist some of my assessment options were not there.

Robert
Home Care Coder in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect could be perfect but not yet.

4,0 vor 6 Jahren

Kommentare: Makes my work fairly convenient.

Vorteile:

It's fairly easy to use; love the oasis export feature; value for your money, you get what you pay for.

Nachteile:

navigation through different areas needs improvement; looks too cluttered; a lot of areas are redundant and needs updating.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Intuitive navigation

4,0 vor 6 Jahren

Vorteile:

Relatively easy navigation, mobile app and desktop site work well together, customizable dashboard and notes are nice feature

Nachteile:

Tech support / customer service is courteous and friendly, and issues get resolved. However, it is often not immediate.

Priya
Lvn in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Lvn

2,0 vor 5 Jahren

Vorteile:

Organized patient information. Easy way to communicate with disciplines

Nachteile:

Network is always down. Very slow. Doesn't save work at times.

MARIZA
ADMINISTRATOR in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

ADMINISTRATOR

4,0 vor 5 Jahren

Kommentare: still learning

Vorteile:

conditions of participation , care planning

Nachteile:

dashboard has traffic, too much info as you open

Julie
Coder in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good function

4,0 vor 5 Jahren

Vorteile:

The features are great and offer a lot of flexibility.

Nachteile:

Getting around can be difficult at times as well as making changes in some of the areas.