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Über JustCall

JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon.

Erfahre mehr über JustCall

Vorteile:

Easy to use, plenty of features, Setup was very straight forward.

Nachteile:

At some point there were interruptions due to the network. Also sometimes cut the voice due to the connection.

Bewertungen zu JustCall

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,2
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,7/10

JustCall hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 160 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (160)

Matthew
Matthew
Director in Frankreich
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fast implementation, great support team

5,0 vor 5 Jahren

Kommentare: Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Vorteile:

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Nachteile:

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Angie
Recruiter in USA
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Efficient text messages company!

5,0 vor 2 Monaten Neu

Kommentare: My overall experience for over a year has been good! I like JustCall a lot and I plant to continue to use it!! my business has been affected in a positive way thanks to JustCall! We have seen good results and financially has been affordable for us!

Vorteile:

I like how convinient it is for me to reach out to candidates! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around.

Nachteile:

I would say, customer service should improve.

Antwort von SaaS Labs

vor 2 Monaten

Wow, your feedback absolutely made our day, Angie! Your appreciation for JustCall's convenience and flexibility warms our hearts, and we're thrilled to hear it's helped your business thrive. We hear you loud and clear about customer service. We're constantly striving to improve and your feedback fuels our efforts to provide even better support. We're so happy to be a part of your success story and look forward to supporting your continued growth with JustCall! Cheers!

Kyra
Customer Success in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Versatile Service

3,0 vor 4 Jahren

Kommentare: JustCall's wide range of functionality has been invaluable to our team's productivity, and the flexibility they provide for modifying existing features and building new ones has been impressive. The interface could use an update.

Vorteile:

JustCall has a wide range of functionality. Their name is a misnomer because they do so much more than "just call". The features we use the most are calling, call transferring, texting, and texting campaigns. JustCall integrates so nicely with Hubspot, which is a literal lifesaver for our team. You can also create saved text templates so you don't have to type out the same message if you're sending it multiple times a day. JustCall's support team is relatively responsive (chatbot on site) and can usually accommodate special requests for new features or modifications of current ones. This has been really nice for our team.

Nachteile:

JustCall's support team is based in India, and the language barrier can occasionally become an issue. Sometimes calls drop, the interface isn't super appealing, and the Chrome extension that allows you to easily text or call often has issues. Using the same account with more than one user is difficult at times, as notifications will only go to one user, and the notifications don't always update automatically so you have to refresh manually a lot.

Antwort von SaaS Labs

vor 2 Jahren

Hi Kyra, Thank you for taking the time to leave us a detailed review. We truly appreciate your feedback. We are thrilled to hear that you are enjoying the Justcall features and the HubSpot integration. Regarding the issues, Please mail us at help@justcall.io and we will be there to help you throughout.

Ramona
Office manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It’s good but could be better

4,0 letzten Monat Neu

Kommentare: When there is a concern it takes a long while to get help and they don’t get back to you with updates. New features are nice but there should be more

Vorteile:

I like the ease and how they are constantly trying to upgrade what they do

Nachteile:

Customer support is not always helpful and not always around

Antwort von SaaS Labs

letzten Monat

Thank you Ramona for your feedback. Appreciate it. We strive to be there for you whenever you need us, and we're truly sorry if that wasn't always the case. We're actively working to improve our response times and communication channels, so you can always reach a helpful representative quickly.

Judah
Director of Operations in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Solid system with reasonable rates

4,0 vor 7 Monaten

Kommentare: Very good. Strong support and quick responses. Straightforward features are easy to use and manage.

Vorteile:

Easy to set up and manage. Simple dashboard with straightforward features.

Nachteile:

Calls randomly drop. Contacts aren't always saved after adding them. Minimum of 3 seats for certain tiers.

Antwort von SaaS Labs

vor 7 Monaten

Hi Judah, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. With respect to the contacts not reflecting on account, could you kindly explain this in detail over a mail? Please share details about the issue at help@justcall.io and we'll get back to you at the earliest. Thank you for taking the time to share this with us. It means a lot to our team.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Do not use. It's practically still in beta.

2,0 letztes Jahr

Kommentare: I don't recommend JustCall for anybody serious about getting a good dialer. Just spend a few extra dollars per month and get something that works as advertised. Tons of broken/unreliable features, and they obviously know it. Most complaints get routed directly to DEVELOPERS, which is a sign of an unfinished product. This company is based in India, which is notorious for taking unfinished/unpolished SaaS to market too early. It's also why they ask for videos of everything, so they can constantly fix the next broken feature.Support is fast but mostly useless; they need a video so they can send it to a dev, and then tell you that nothing was ever broken 3 days later. So you're basically paying them to be their beta tester.This software is PURE trash for live transfers, especially if you want to track your stats relating to them. The feature is so poorly executed, that it should be removed. I spent almost a month on support calls with no resolution in the end. We couldn't even get the custom wait music to work. This is an unfinished product and cheaply made.

Vorteile:

The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.

Nachteile:

Marketed as a finished end-to-end product, but it's perpetually broken. It's practically still in beta. - Most of the features do not work in JustCall. - The Admin seat is full price, even if the admin makes no calls. Total waste of $$$.- You can't upload custom wait music in the Sales Dialer, and the wait music they provide by default is an awkward 4-second loop. - Transferring a call COMPLETELY breaks the reporting and analytics. If your business model relies on transferring DO NOT use this software.- Some of the support agents don't know the software that well. My onboarding person didn't guide the call properly, and I had to go through another onboarding session to get a simple question answered.- Anytime you have an issue, you'll be asked to reproduce it and create a video for it. I've never seen a software company do this so often. It's very inefficient, time-consuming, and unprofessional. It's what a BETA tester would ask, not a supposedly established SaaS company.- The software is unstable due to the poor network it's on; they try to gaslight you when you complain about dropped calls. I have a 400Mbps/20Mbps connection. That's fast. My agents have 40Mbps/5Mbps connections. We switched to PhoneBurner, which only needs a 5Mbps/5Mbps, and have been blazing through calls without fail.

Antwort von SaaS Labs

letztes Jahr

Hi, I regret that your experience with us has not met your expectations. Customer satisfaction is our top priority and this is not reflective of the experience we'd like you to have. Can you please share your email id or write to us at help@justcall.io so we can schedule a call with our product team to understand what went wrong with you and help your business with our product in the future?

Suzi
Suzi
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use tool for placing calls from any location.

4,0 vor 9 Monaten

Kommentare: JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.

Vorteile:

It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.

Nachteile:

For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.

Antwort von SaaS Labs

vor 8 Monaten

Hi Suzi, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/

Chrissy
Executive Assistant in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A solution that works!

5,0 letzten Monat Neu

Vorteile:

After searching for a phone system that would provide ease of use while on the go, connect with our CRM, and reliably work, we finally found JustCall. JustCall has a fair pricing structure and a responsive help team.

Nachteile:

There have been a few issues with the sync between JustCall and our CRM that have required the accounts to be de-synced and re-synced a few times. The information that pulls through is not as customizable as we would like.

Antwort von SaaS Labs

letzten Monat

Thank you for your review, Chrissy! It truly made our day! We appreciate your feedback and we are working towards offering seamless integration with your CRM. Cheers!

Pauline
SDR in Spanien
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

JustCall Review

4,0 letzten Monat Neu

Vorteile:

Easy to use, clear, holistic, nice integrations, amazing and quick customer support service

Nachteile:

A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes. Also, the call quality through the hubspot integration can be bad sometimes and hard for people to understand us

Antwort von SaaS Labs

letzten Monat

We hear you, Pauline! We're will work on your feedback. Thanks for helping us grow. Cheers!

Adam
CEO in Philippinen
Baumaterial, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Online call and messaging platform in Australia

5,0 vor 2 Monaten Neu

Kommentare: Amazing! Just what we need for the business.

Vorteile:

Simple and easy-to-understand user interface.

Nachteile:

No messaging capability for a landline number.

Antwort von SaaS Labs

vor 2 Monaten

Thank you Adam for your review! Your words made our day :)

Devin
CEO in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Affordable, functional option

5,0 vor 5 Jahren

Kommentare: Very solid. We have high call volume and a lot of leads. It does what's needed.

Vorteile:

I really like the support, price and product. The combination is great. It's not as expensive as other option and does the job. Support works with you and is very prompt and effective.

Nachteile:

Some of the reporting could be a little easier and show everyone but overall it works fine. For instance, I wish some views had more of a breakdown. That's about it.

Alex
CEO in Australien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Perfect Cloudbased Call Center

5,0 vor 5 Jahren

Kommentare: Fully self service and easy to setup. Better call quality then its competitors.

Vorteile:

Good call quality and modern UI/Dashboard

Nachteile:

The CTC Google Chrome plugin can be a little buggy sometimes.

Antwort von SaaS Labs

vor 2 Jahren

Hey Alex, thank you so much for your kind note. We're happy to hear how JustCall has turned out to be helpful for your team. Regarding the bug, You can always raise a ticket here at help@justcall.io (or) contact our customer support. We'll be there to help you out!

Logan
Director of Customer Experience in USA
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Service Tool

5,0 vor 5 Jahren

Kommentare: Outlined in Pros section above.

Vorteile:

Compared to our previous system, we have much more features as well as a lower cost structure. We have been able to create store-specific numbers that route back to HQ if missed. This creates a better customer experience and helps us scale our internal service team more efficiently. We also were able to add text as a communication channel.

Nachteile:

My only piece of feedback is being unable to adjust some features myself. For text message notifications and some routing from an SIP device, I need the JustCall support team to adjust these features on my behalf. I appreciate that these can be done outside of the standard platform features and just wish I could easily update this myself during setup. Team has always been very responsive and helpful though.

Harrison
SDR in UK
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Use Justcall daily, it's a robust solution

4,0 vor 5 Jahren

Vorteile:

It does the job with minimal fuss. We've had the odd glitch or unassigned phone line but generally speaking given the volume of calls we make it works fine. It's extremely reliable when used in the chrome plugin, and integrates near-flawlessly with our CRM of choice, Pipedrive. I can't speak to the cost, but our team is happy and management seems content at the cost per call.

Nachteile:

Call Quality was a frequent issue on their end throughout the early usage. We frequently had complaints and their support team was pretty professional, didn't forget about us and eventually helped resolve the problem in the backend. It seemed to be the kind of issue that arose simply because we were the first users pushing particular niche, remote locations so there was some fixing to do but they got the job done after a couple of weeks of minor frustration.

Antwort von SaaS Labs

vor 5 Jahren

Hey Harrison, Thank you so much for the review & kind words. Glad that your team & you are finding JustCall useful. Regarding call quality, I totally understand how frustrating it can be when connection is not clear. And, as call quality is a function of numerous factors ranging from router, bandwidth consistency, audio device settings and so on, we try to be proactive with helping our users to adopt the best practices around using VoIP. We recently released our support for Opus Codec that has enabled JustCall to handle calls even at very internet speed or shaky bandwidth availability. We are also adding some data-driven automated insights and actions to alert users about their local device environment that may be degrading the call quality. So, a lot of work going on around continuously improving customer experience at JustCall. Thanks again. Gaurav Sharma CEO, JustCall.io

Nimisha
Head of Operations in Indien
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Customer Support, Loaded with Features

5,0 vor 4 Jahren

Kommentare: Our experience has been absolutely brilliant. The speed at which they release new features and improvements is unbelievable.

Vorteile:

We use JustCall for handling patient phone calls. So, we really find the call distribution, IVR and voicemail feature useful. The most impressive thing about JustCall is their quick customer support response. We get our queries answered in minutes and they are always ready to walk the extra mile for you if required.

Nachteile:

Nothing as of now. If there is any problem, customer support takes care of that.

Antwort von SaaS Labs

vor 2 Jahren

Hi Nimisha, Thank you for sharing your feedback with us :) So happy to learn how JustCall features are able to make an impact on your business. Our support team is always striving to create a seamless experience for customers like you. If you don't want to miss out on the latest features and upgrades in the system, please feel free to explore our updates section: https://justcall.io/updates/

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Avoid JustCall company

1,0 vor 4 Monaten

Vorteile:

The situation we ended up in after we stopped using them, denied all positive

Nachteile:

We asked JustCall to cancel the subscription after we moved to a different service. Not only they did not make a refund, but 2 months later, after our subscription they decided to do a $609.30 back charge without even informing us. No mater the quality of the service they provide, they act like scammer, so just avoid them.

Antwort von SaaS Labs

vor 2 Monaten

We sincerely apologize for any inconvenience you may have experienced with our service. Our utmost priority is to understand the issue thoroughly and assist you in the most effective manner possible. Kindly share your feedback with us by writing to feedback@justcall.io. Rest assured, we are committed to resolving the issue promptly and ensuring a positive experience for you. Thank you for your understanding, and we appreciate the opportunity to address your concerns.

Andrew
Staff Team Leader in Kolumbien
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Just Call review

5,0 vor 2 Jahren

Kommentare: So far, this experience has been pleasant; we can set up our numbers, the toll-free, and the excellent connectivity.

Vorteile:

Just call has helped us to manage our sales call and also to forward calls from inbound pool numbers and choose which one will determine the call, we can find calls quickly, and the call log will always be easy to locate a call by name or phone number, which is pretty helpful to see our sales leads

Nachteile:

The call does not have a Zendesk integration, and because the sales team got calls over Just call and our Support team over ZD, we have found it hard to transfer the call between calling systems with a ticket

Antwort von SaaS Labs

vor 2 Jahren

Hey Andrew, Thank you for taking the time to leave us a review. We really appreciate your feedback and are pleased to hear that you're loving our product. JustCall does have Zendesk integration available and many of our customers use the integration. We would be glad to show you how the integration works. Can you please write us at help@justcall.io or use our live chat support to get on a call with our team :)

Mark
Marketing GSD in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great experience & great team

4,0 vor 5 Jahren

Kommentare: JustCall allows us to better manage our sales & customer relations operations. Everything is quite streamlined between our departments and our customers are happy.

Vorteile:

Overall, it's quite easy to use and includes lots of features. It offers more than its competitors and the price you pay is quite fair. Additionally, their tech support & customer service team members are all very responsive and helpful.

Nachteile:

JustCall is still a newer-ish company, so it doesn't have every feature one can imagine, and sometimes its way of integrating with other software isn't perfect. Over time, this is continually improving, however.

Nicholas
Inside Sales Rep in USA
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Horrible Intergration, dashboard and applications are just slapped together

1,0 vor 4 Jahren

Kommentare: Function dialer made almost unusable by the crap software they've built around it. I vocally complain about JustCall dropping calls, crashing, or creating some fresh havok to my team daily. Software that's held together by duck tape and a prayer, this company won't last long without a massive technical overhaul. Oh, and there's no way to contact support from in-app.

Vorteile:

I can select my own phone number, there's at attempt to add a "click to dial" button to every phone number in Chrome via a chrome extension.

Nachteile:

Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected". The SMS inbox is not refreshed live, and the notification bubble on their mobile app never updates so you have no clue if anyone has texted you back unless you manually refresh. The mobile app for making calls (what i use since the extension is impossible to use), will often freeze, meaning that I have to force close the app to hang up. It also crashes if you're on a call and receive a text.

Antwort von SaaS Labs

vor 2 Jahren

"We're sorry to hear that you were not satisfied with your experience. If you are still facing these issues, please raise a ticket here at help@justcall.io (or) contact our customer support. we will be there to help you throughout the journey. We'll definitely take your thoughts into consideration as we continue to make our product the best solution possible. Meanwhile, you can go through our help guides to learn more about our features: https://help.justcall.io/en/"

Casey
Marketing & Communications in Kanada
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Does the job well enough

4,0 vor 5 Jahren

Kommentare: I found communication with customer service challenging at times. Sometimes they'd make requested changes and not inform us when they went live. We'd find out something had changed through callers or staff commenting on it.

Vorteile:

- Integrates with our CRM software for admissions - Easy to use interface for both desktop and mobile

Nachteile:

- Has fewer features than other VoIP systems we've used before or have in place for other phone lines

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

CRM Heaven

4,0 vor 5 Jahren

Vorteile:

JustCall is a great tool for making calls that would require some sort of CRM follow-up. We use ours to track leads and then follow-up with them, using the CRM coupled software. It's not frills, and does the job.

Nachteile:

The software can be buggy at times, but a quick restart solves the trick.

Antwort von SaaS Labs

vor 5 Jahren

Thank you for sharing your review. We recently launched some interesting new features like SMS Bot, Auto Dialer, SMS Campaigns, SMS Scheduler, Voice Broadcast etc that will serve some niche use cases and help us differentiate from some of the other players in the market. Regarding the restart to solve trick - due to Chrome's support for WebRTC we were depending upon Chrome for last 2 years. And, high RAM usage by Chrome at times causes issue with Audio packet transfer. But, we are launching our built-from-scratch new dialer that will get rid of this dependency. In last 2 months, we have re-wrote most of our APIs & achieved great success with load time. Thanks again for the opportunity. And, we will surely work hard on making sure that all are interesting features are more visible to our users.

Lisa
Account manager. in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

JustCall gets it Done!!!

3,0 vor 3 Jahren

Kommentare: Every company relies on their calling systems to complete tasks. With JustCall everything is in one platform, from voice mail drops to save time, to bulk texting to contact customers not able to be reached by a phone call .

Vorteile:

I love that there is real time call analytics for every agent. Missed calls are easy to find and return. The recordings are a great training tool.

Nachteile:

When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer

Antwort von SaaS Labs

vor 2 Jahren

"Hi Lisa, Thank you for sharing your JustCall experience with us! So happy to hear you are enjoying all of our favorite features. Mail us at help@justcall.io . if you face any issue and someone from our team will be sure to resolve any troubles. We have now come up with more advanced features, Do check out https://justcall.io/updates/ . "

Lena
Support Management in Österreich
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good to use - some small improvements would help

4,0 vor 5 Jahren

Vorteile:

easy to use - no installation for all my agents

Nachteile:

the CSAT after the calls is hard, the customer doesn't stay in line to press a button, so it would be awesome to send messages after each call to ask the customer if he was satisfied

Genesis
Marketing Specialist in Philippinen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Just Call Review

5,0 letztes Jahr

Vorteile:

Ideal for businesses of all sizes, from small startups to large enterprises. With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support.

Nachteile:

The software can sometimes lag or crash, causing disruptions in communication and limited reporting

Antwort von SaaS Labs

vor 12 Monaten

Hi Genesis, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Disapponting

2,0 letztes Jahr

Kommentare: Looking for another provider. I only use it because it does SMS.

Vorteile:

It does the basics well.Poor bulk sms opt out policies. basically don't use it.

Nachteile:

buggy, stops working. text lags. Hard to use via desktop, mobil app has limited functionality

Antwort von SaaS Labs

vor 12 Monaten

Hi there, I understand how frustrating it must have been for you. This isn't the quality of service we aim to provide. To help us fix this, I would request your email id so that I can take this up with the concerned department and get back to you at the earliest. I can fix the issue for you, so you can able leverage JustCall's SMS feature for your business. Note: For faster responses please reach out to the support team through live chat.