---
description: Detaillierte Informationen über Smartstore zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Smartstore Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [E-Commerce Plattformen](/directory/3/ecommerce/software) > [Smartstore](/software/157781/smartstore-net)

# Smartstore

Canonical: https://www.capterra.com.de/software/157781/smartstore-net

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/157781/smartstore-net?page=2)

> Smartstore ist die führende Open Source DXP Enterprise Composable Commerce Plattform in der ASP.NET Welt und bietet B2B, B2C, D2C und Enterprise Marketplace Lösungen.
> 
> Bewertung: **4.5/5** von 22 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Smartstore?

Smartstore ist eine Open-Source-Plattform, die nicht nur E-Commerce-Lösungen, sondern auch B2B-, B2C- und Unternehmenslösungen anbietet. Die Lösungen, die bietet sind für alle Arten von Unternehmen, groß oder klein

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 22 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: SmartStore AG
- **Region**: Dortmund, Deutschland
- **Gegründet**: 1999

## Gewerblicher Kontext

- **Startpreis**: 0,00 €
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Preisinformationen**: Premium Flat - 3289€&#10;Premium Edition - 4990€&#10;Enterprise Edition - auf Nachfrage(mit/ohne QC)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise)
- **Unterstützte Sprachen**: Arabisch, Chinesisch, Dänisch, Englisch, Französisch, Griechisch, Hebräisch, Hindi, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Vietnamesisch
- **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln, Bulgarien, China, Costa Rica, Curaçao und 75 weitere

## Funktionen

- Angebotsmanagement
- Auftragsmanagement
- Berichterstattung und Statistik
- Bestandsverfolgung
- CRM
- Catalog Management
- Datensicherheit
- E-Commerce-Management
- E-Mail Marketing
- Einkaufswagen
- Inventarverwaltung
- Kanalmanagement
- Marktplatz-Integration
- Mobiler Zugriff
- Multichannel-Marketing
- Retourenmanagement
- Review Management
- SEO-Management
- Third-Party Integrations
- Versand-Management
- Website-Management

## Integrationen (6 insgesamt)

- AddressTools
- Google Analytics 360
- Mailchimp
- Microsoft Azure
- Twitter/X
- authorize.net

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software)

## Ähnliche Kategorien

- [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.capterra.com.de/directory/31281/multi-channel-ecommerce/software)

## Alternativen

1. [ChannelEngine](https://www.capterra.com.de/software/209775/channelengine) — 4.6/5 (53 reviews)
2. [Squarespace](https://www.capterra.com.de/software/143461/squarespace) — 4.5/5 (3384 reviews)
3. [Trunk](https://www.capterra.com.de/software/184979/trunk) — 4.9/5 (147 reviews)
4. [ikas](https://www.capterra.com.de/software/1045172/ikas) — 4.7/5 (148 reviews)
5. [SellerChamp](https://www.capterra.com.de/software/179124/sellerchamp) — 4.4/5 (109 reviews)

## Nutzerbewertungen

### "Great ecommerce software…Just unlucky not to be popular" — 4.0/5

> **deba** | *21. Mai 2019* | Öl & Energie | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I don’t use SmartStore.NET regularly but there was a client of mine that insisted I use it for her project because she was already used to the backend operations and needed continuity.  That’s how I realized how much of a good software it actually was. &#10;It has a very responsive shop system and supports many languages including English, Germany. It is built on open source software. It was very easy to use and readily scalable. The interface is as good as any other e-commerce shop software and the transition is very smooth. &#10;It’s Inventory Management, Catalog Management, Channel Management, Customer Accounts creation capability, Data Security, Email Marketing support, Returns Management, Reviews Management, SEO Management, Shopping Cart management etc. were as good as most popular e-commerce service providers.&#10;The WYSIWYG editor makes it easy for a newbie to create any shop thus nullifying the absence of HTML and CSS knowledge.
> 
> **Nachteile**: It is not a very popular software.&#10;It is difficult to migrate to from other e-commerce platforms.&#10;The payment system does not support the local currencies of many countries.&#10;Information and help about the software on the internet are sparse even though it is open source. &#10;I feel it is expensive.
> 
> I was fascinated at the depth of options available with this software. It was easy to use and reliable as well.

-----

### "Endless customization" — 5.0/5

> **Andre** | *19. Mai 2021* | Luxusgüter & Schmuck | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The Smartstore platform has an incredibly good aspect and design, was easy to change colors and logos. Having a .NET bacground was one of the reasons we chose, because we could add some extra coding to some features we wanted. But its customization of products (attributes, specifications, tags, grouping) is endeless and fitted wel on our products, specially on watch parts. Importation of hundreds of products, following CSV instructions was successful\!
> 
> **Nachteile**: Is is a little bit hard to change all the lists (payments, counties, taxes), very exhaustive. And the migration from local machine to a internet host was also difficult. When not in cache, .NET is sometimes slow.
> 
> More user friendly, better design, better adaptability and a good ending.

-----

### "Solid e-commerce platform" — 3.0/5

> **Renick** | *5. Dezember 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong.
> 
> **Nachteile**: Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on.
> 
> I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution.

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### "Perfect solution for either B2B and B2C" — 5.0/5

> **Goran** | *9. Juni 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: In most projects we had problems with product variations. Smartstore covered 95 percent of our needs. I'm allways surprised when customer asks for some obscure feature and then I realize that there is nothing to code - it's already implemented.
> 
> **Nachteile**: Integrations to some payment gateways or shipping services weren't implemented at a time we needed, but community growths constantly so, i guess it will be solved in near future.
> 
> As a programmer I'm allways astonished how the system was well designed. Enterprise Edition has exactly everything you need for most demanding customers. Even community version very smoothly runs 10.000+ products, all kind of combinations, variations, bundles etc. We usually implement the system for mid companies (100+), integrating their local ERP with Smartstore.net and they are wery satisfied with solution.

-----

### "Smartstore" — 4.0/5

> **Verifizierter Rezensent** | *25. April 2023* | Design | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: I started my e-commerce activity with this app and it was very helpful thanks to a lot of plugins or functions. It can be opening to e-commerce world, especially for small companies.
> 
> **Nachteile**: I was confused about pricing system and also better first steps guide or  some tutorials are needed.
> 
> Modern tool for active e-commerce users with higher price than competing companies.

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/157781/smartstore-net?page=2)

## Links

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