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Über Xref

Unternehmen verlassen sich auf Xref, um Referenz-, Hintergrund- und ID-Prüfungen bereitzustellen, die schnell, einfach und sicher sind.

Erfahre mehr über Xref

Vorteile:

Ability to upload and use different reference check templates. Very user friendly as well for both the candidate and the person completing the reference check.

Nachteile:

Referrals can be a bit difficult to navigate when they come through.

Bewertungen zu Xref

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/10

Xref hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 95 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (95)

Kerryn
Talent Acquisition Manager in USA
Biotechnologie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Xref - review

5,0 vor 4 Jahren

Kommentare: The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.

Vorteile:

The software is extremely easy to navigate for all parties; employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee. The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market. The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed. Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.

Nachteile:

There could be the opportunity for further customization however this does not cause any issues for our organsiation.

Antwort von Xref

vor 4 Jahren

Thanks for your review, Kerryn. We are glad to hear that you have benefited from the time saved and the ease of using the Xref platform for your reference checks. We understand how important it is to have a great experience through this vital stage of the hiring process. We would love to discuss your thoughts of further customisation throughout the referencing process. Please feel free to reach out to us at a convenient time and we will take on any feedback regarding this via our customer success team. Thanks again for your great review.

Bhawana
Head of APAC Talent Acquisition in Singapur
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best platform to use for Professional Reference Check!!!

5,0 letztes Jahr

Kommentare: Overall i would highly recommend this platform for mid size companies who only wants to do professional reference checks.It's convenient, value for money and faster.

Vorteile:

Very easy platform to use..Easy to put references in system and for recipient to put details of referrers , if any referrer decline to provide the recommendation, recipient can add more referrers details without back & forth.Instant email goes to candidate after details are entered. Not like other products where internal teams has SLA of 48 hours to approve and then Reference check initiated.They highlight if referrers and referee has been on same IP... which helps to detect false recommendation.

Nachteile:

The credit is lost if recepient doesn't fill the details in 2 weeks time which is quite a loss for company. They should credit it back to the account in such case.

Antwort von Xref

letztes Jahr

Hi Bhawana, Thank you for giving us a 5-star rating. We're glad to hear you're enjoying the many benefits of our user-friendly Xref platform. Regarding your feedback on recipients not responding to requests, you could use the 'replace' button on the platform. The 'Replace' button in Xref allows you to ask your candidate to submit the details of another reference provider. The replace feature is available for 21 days from when a request has been sent but is still awaiting completion. Please contact our dedicated Customer Success team at support@xref.com for assistance. Once again, thank you for taking the time to leave us a review.

Amanda
HR Generalist in Kanada
Staatsverwaltung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Xref

3,0 vor 5 Jahren

Kommentare: Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.

Vorteile:

Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.

Nachteile:

While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.

Antwort von Xref

vor 5 Jahren

Thank you for your review, Amanda. We're happy to hear you're benefiting from the time saved through the ease and efficiency of the Xref platform. We are always looking to improve our platform and appreciate the feedback. Thanks again for the great review.

Astha
Talent Advisor in Australien
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

5,0 vor 2 Jahren

Vorteile:

Very easy to use. Great tracking and get notifications if there is suspicious activity, which is a very good feature. Makes life so much easy as a recruiter for me as I don't need to chase the referees.

Nachteile:

Too many notifications if a candidate has not responded. Sometimes candidates are contacting their referees to check if they will be okay to provide references before providing their details. I, as recruiter would get uncountable emails saying candidate has not responded. The alerts should be delayed for at least 48 hours and then send them if candidate still has not responded for 2 days or more.

Antwort von Xref

vor 2 Jahren

Thanks for sharing your review, Astha. It's wonderful to hear that you're making the most of all that the Xref platform has to offer. We agree that one of the significant advantages of using Xref is the ability to flag suspicious candidate activity. With regard to your feedback about notifications, our Customer Success would be able to help you adjust the frequency of the alerts. Please reach out to our dedicated Customer Success team at support@xref.com if you would like assistance. Thanks again for sharing your feedback.

Nicole
HR leader in Kanada
Rechtsberatung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Incredible Tool - Highly Recommend!

5,0 vor 5 Jahren

Kommentare: Fantastic experience. The tool provides a warm and human candidate experience, facilitated by user-friendly and smart software. Because the tool is so user friendly, people want to use it and it improves reference turnaround time. No need to deal with clunky reference forms or waste time on scripted phone calls. References can quickly and easily provide their info and candidates (and HR) can see where things are in the process, eliminating the need for painful and time consuming follow ups. Finally, the data insights are great and, again, we aren’t talking about using clunky dashboards that take time to decipher or multiple clicks to get at a subset of the information you want. The information you want is available at your fingertips. The product is just incredible.

Vorteile:

Usability, features, workflow. Overall it’s an incredible product that is quick, easy and intuitive to use. The workflow is human and makes it seem like you’re dealing with an individual, not a database. Every touchpoint (for candidate, reference, HR) is seamless and so helpful. It’s a product that actually enhances the recruitment and candidate experience because of the incredible usability of the platform. Beyond that, the data and insights are robust and available a your fingertips instantly. We aren’t talking about a clunky dashboard or painful online database, you can very quickly get your hands on the information you need because the system has already done all the analysis you need. Fantastic tool that helps you provide a positive experience during the screening process and improves turnaround time.

Nachteile:

Hadn’t integrated criminal background checks for Canada but that’s in the works. Once it’s a one-stop-shop I have no doubt it will be the dominant platform of choice for prescreening and references.

Antwort von Xref

vor 5 Jahren

Thank you for this great review, Nicole. It's good to hear how you have benefited from the ease and efficiency of the Xref platform. We are always looking to improve our service and appreciate your feedback. Thanks again for your review, Nicole.

Paul
CEO in Australien
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You cant afford NOT to use XRef

5,0 vor 5 Jahren

Kommentare: I took time for us to get uptake from the consultants, and we do not use XRef every time, but it is essential tool for us when we are refencing contractors, and high volume roles, not as relevant for our executive search business.

Vorteile:

1. Saving consultants time (and hence us money) 2. Turnaround of references 3. Quality of references 4. Pricing model (not Saas)

Nachteile:

1. Getting consultants to change the way they work, which was helped by XRef hiring a customer success manager 2. Not having the opportunity to business develop when reference checking

Antwort von Xref

vor 5 Jahren

Thank you for your great feedback, Paul. We are happy to hear that you are experiencing the benefits of automated referencing and that it has saved valuable time for your company. We also offer a service called People Search which can be used as a powerful business development tool. Please reach out to your dedicated account manager to learn more or to have People Search turned on. Thanks again for your feedback, Paul.

Keira
Human Resources Business Partner in Australien
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use product

5,0 vor 2 Jahren

Kommentare: Easy to use, and well integrated with my recruitment software.

Vorteile:

Love the API connection with my recruitment software program, it means initiating a reference check is as quick as pressing a button!

Nachteile:

Lots of email workflow to the admin user, If I am doing bulk recruitment (20 employees) all undertaking references checking the email workflows are high. Perhaps workflow for candidates who haven't responded and when the total of reference checks requested have been completed only?

Antwort von Xref

vor 2 Jahren

Hi Keira, Thank you for taking the time to leave a review. We're glad to know that you find our online reference checking tool easy to use. Our aim in automating references is to save time and simplify the tedious parts of a recruiter's job. With regard to your feedback about notifications, you can adjust the frequency of those in your settings. Please reach out to our dedicated Customer Success team at support@xref.com if you would like assistance. We understand how important it is for account management updates to be shared; thanks for your feedback. We hope to give you the best experience possible for online reference checking. Thanks again for your review.

Mike
Recruiter in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My experience with Xref

5,0 vor 2 Jahren

Kommentare: I use Xref to find good quality candidates to hire. It helps me weed out the good from bad and exposes a lot of red flags for me.

Vorteile:

The feature i like most about Xref is that it will automatically send you potentially fraudulent references

Nachteile:

In the beginning steps, after sending the Xref out, I wish it would tell me if had been accessed by the candidate.

Antwort von Xref

vor 2 Jahren

Thanks for leaving us such a wonderful review, Mike. Like you, many of our customers also love our suspicious activity feature. It enables them to dive deeper into the validity of a reference and feel confident in their hiring choices. Xref is passionate about ensuring the right people are recruited into the right roles so we strive to make it as efficient and intuitive as possible to help professionals like yourself focus on the other important areas of your role. Thanks again for your review.

Jess
Nursing Recruiter/Candidate relations in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

References come back so much faster!

4,0 vor 5 Jahren

Kommentare: Makes my job so much easier! Helps obtain references in such an efficient and non invasive manner.

Vorteile:

Xref has been very helpful in obtaining timely and accurate references, as well as flagging potential fraud situations, which have saved us time and hassle.

Nachteile:

There are a few limitations in adding needed information or customizing the reference form.

Antwort von Xref

vor 5 Jahren

Thanks for your review, Jess. It's great to hear that Xref has helped to free up more time and make the recruitment process simpler for you. We are always happy to help out and/or receive feedback on any formatting or customisation you'd like to see in the platform. Please reach out to your Customer Success Manager who will be able to help you add customisation or pass on your thoughts to our development team. Thanks again for your review, Jess.

Kristin
Recruiter in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly and uncomplicated

5,0 vor 2 Jahren

Vorteile:

Xref makes collecting references easy. It also makes it very easy to weed out bogus responses.

Nachteile:

I do not like the meter at the top that categorizes negative and positive reviews.

Antwort von Xref

vor 2 Jahren

Thanks for sharing your review, Kristin. We're glad to hear you're enjoying the many benefits of our user-friendly Xref platform. Regarding your comment on the sentiment analysis, we have heard from many clients about the usefulness of the tool. The sentiment tool has an algorithm that measures a referee's 'tone of voice'. It picks up on the positive, neutral, and negative language used by the referee to give you an indication of the candidate's performance, reducing the chance for a reference to be misinterpreted. Xref is passionate about ensuring the right people are recruited into the right roles, so we strive to make it as efficient and intuitive as possible to help professionals like yourself focus on the other important areas of your role. Thanks again for your positive review.

Katie
Recruiter in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

XREF is great!

5,0 vor 5 Jahren

Kommentare: I am very happy with it and will continue to use it!!

Vorteile:

I love that I can use it on both my computer and my phone! Everything transfers quickly so I can easily go back and forth which helps me continue conversations wherever I am!!!

Nachteile:

I wish it was easier to access my contact list on my phone.

Antwort von Xref

vor 5 Jahren

Thank you for your great review, Katie. We are happy to hear that you have experienced the efficiency and simplicity of the Xref platform. We will pass your feedback on and make sure it is handled by the relevant team. If you ever have any further feedback or suggestions please feel free to reach out to your Customer Success Manager. Thanks again for your review.

Jessica
Chief People Officer in Australien
Gesundheit, Wellness & Fitness, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great time-saver for a usually time-consuming process

5,0 vor 4 Jahren

Kommentare: We have had a good experience with Xref and look forward to full integration with our Recruitment platform in the coming months to ensure a more streamlined internal process.

Vorteile:

It is easy to use this software and provides us with the information we need to make the best hiring decisions for our business.

Nachteile:

It has taken us some time to roll out a recruitment system across our multiple businesses so the Xref process has been separate from the current workflows, however, this isn't Xref related.

Antwort von Xref

vor 4 Jahren

Thanks for your review, Jessica. It is great to see that you benefitting from the added insight to assist with data driven decision making through the hiring process. It is also great to hear that the gears are in motion to have Xref integrated into your recruitment platform. I'm sure it will help simplify the process even further. Thanks again for your review.

PUSHKAR
candidate Manager in Australien
Personalwesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very easy to use and user friendly

5,0 vor 4 Jahren

Kommentare: Excellent

Vorteile:

User friendly and never had any issue to run reference checks on my candidates.

Nachteile:

Nothing so far. Can add more categories in file attachment section like driving license.

Antwort von Xref

vor 4 Jahren

Thanks for your review, Pushkar. We are happy to hear that you have had an excellent experience through using the Xref platform for your reference checks so far. We understand how important it is to have a user friendly and efficient system in place for reference checks and we appreciate your feedback. Please feel free to contact our customer success team if you have any concerns or thoughts for potential improvements. Thanks again for your review.

Dorothy
HR/Admin Coordinator in Äthiopien
Personalwesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Experience using Xref

5,0 vor 2 Jahren

Kommentare: In a summarised way, It is a good software to use for references. I have even recommended to my HR friends.

Vorteile:

It is easy to use and to teach, its is very effective and user friendly. Xref also helps to authenticate the references because it give you the opportunity to know everything that happened around the reference, by tracking every action done on the link. It also saves on time because it gives referees automatic reminders to complete the reference.

Nachteile:

Non that I can mention for now because to be honest, I really like using the software.

Antwort von Xref

vor 2 Jahren

Thanks for such a wonderful review and for being an advocate for Xref, Dorothy. We are happy to hear that you're enjoying the many benefits of the Xref automated platform, especially real-time updates. We strive to make it as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role, as you've mentioned. Thanks again for sharing your review!

Chris
Lead Consultant in UK
Logistik & Lieferkette, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Xref Review

4,0 vor 2 Jahren

Kommentare: As mentioned, process of references become seasier to track and quicker to process.

Vorteile:

The automation, this means I dont have to complie mutilple reference requests for candidates. A few clicks and its ent to teh candidate and they are able to fill it all out and the reference is then sent to their previous employers. Alos being able to see supicious activity, using the same IP address, very handy.

Nachteile:

Generally very good, occasionally some candidates struggle with the tech, so anything that simlplifies the process.

Antwort von Xref

vor 2 Jahren

Thanks for sharing your review, Chris. It's good to hear you're enjoying the time-saving benefits of using bulk requests on the Xref platform. We know the importance of robust reference checking that helps you to make confident hiring decisions, so we're glad to hear that the unusual activity notification has also been useful to you. Thanks again for this review - it's much appreciated!

David
Talent Acquisition Consultant in Neuseeland
Personalwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Product a MUST HAVE for all Recruitment teams

5,0 vor 4 Jahren

Kommentare: I have LOVED it!! Its given me so much more time to use for sourcing and other vital parts of my role that were filled up with over the phone reference checks.

Vorteile:

Its so easy to use and it keeps you updated every step of the way on both sides of the process (Candidate/Employer).

Nachteile:

Nothing is wrong with this product its top quality and doesn't need any updates.

Antwort von Xref

vor 4 Jahren

Thanks so much for this wonderful review. We're so happy to hear that you're enjoying the platform and that you are getting so much benefit from implementing this system into your hiring process.

Michelle
Talent Acquisition Specialist in Kanada
Druck, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Head Office - Konica Minolta Business Solutions (Canada) Ltd. - Review

5,0 vor 5 Jahren

Kommentare: Excellent.

Vorteile:

the speed and ease of using the software. Fast turnaround time.

Nachteile:

The results of the background check is not available in PDF. I think it would be a good idea from the time the user opens the file to have it exportable into a PDF or word format. As well upon responding to the review. there was no drop down selection for our "Industry Type". I selected "Printing" which is our Old traditional business but we have evolved to Business Solutions.

Antwort von Xref

vor 4 Jahren

Thanks for your feedback, Michelle. We are glad to hear you have benefited from the speed and ease of the platform. We are always looking to improve the service we offer and appreciate your feedback. Thanks again for your review.

Daniel
Talent Acquisition Consultant in Australien
Pharmazeutika, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Xref Review

5,0 vor 4 Jahren

Kommentare: Very easy to use and haven't had any issues since I started using it 3+ years ago. Great customer service as well.

Vorteile:

I would definitely say the ease of use and how intuitive the system is. The report generated is quite in-depth which is great as well.

Nachteile:

The only thing I would like to point out is that the 'negative', 'positive', and 'neutral' stats are usually not that accurate.

Antwort von Xref

vor 4 Jahren

Thanks for your feedback, we appreciate your comments. We're glad to hear you're enjoying the platform!

Maree
Account Director in Australien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick and easy to use

5,0 vor 4 Jahren

Kommentare: Overall this product is amazing to use. Streamline our process and is very helpful with large bulk recruitment activities.
Speed of process and to market is one of the best features!

Vorteile:

I love using Xref for every reference This is a big selling point for our clients as well as a streamlined process for our candidates

Nachteile:

Referrals can be a bit difficult to navigate when they come through

Antwort von Xref

vor 4 Jahren

Thanks for this great review, we're glad to hear you love using Xref!

Daniel
Financial Controller in Australien
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keeping it simple and professional

5,0 vor 4 Jahren

Kommentare: It ensures this critical part of the process is not skipped or handled in an unprofessional manner.

Vorteile:

A very efficient way of completing the reference checking part of recruitment. Analyses comments and responses to give them an overall rating.

Nachteile:

Relies solely on written medium. Sometimes you can pick up keys to an employees past performance when discussing and leads to other exploratory questions.

jeff
Director of Culinary Services in Kanada
Gastgewerbe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

it works, sometimes too well

4,0 vor 5 Jahren

Kommentare: it is a time saver and it quickly separates the wheat from the chaff

Vorteile:

ease of execution 1 button press and then you wait.

Nachteile:

3 applicants have told me they find the system too aggressive, it keeps coming relentlessly with the requests for references I was actually a reference for someone and I as well found the requests to answer the reference a bit aggressive

Antwort von Xref

vor 5 Jahren

Thank you for your feedback, Jeff. It's great to hear you are experiencing the benefits of automated referencing. It is possible to change your preferences regarding the reminder emails to alter the frequency of the alerts. Please reach out to our customer success team for further assistance with this via support@xref.com. Thanks again for your great review.

Aimee
HR Advisor in Australien
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Support is wonderful

4,0 vor 4 Jahren

Kommentare: Amazing, have been in constant contact with my reps, they are informative, friendly and helpful! This has saved me a lot of time, especially since we have been busy. The time turnaround for completed references has been amazing as well.

Vorteile:

Visibility is great, one screen which shows the status of every candidate and where what stage their reference is at.

Nachteile:

Ability for multiple users to see up to date information. E.g. If I open a reference on the other persons login it shows that the reference hasn't been opened.

Antwort von Xref

vor 4 Jahren

Thanks for the review and for your feedback, it's helpful for us to know. We're glad to hear the platform is helping you to save time!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Save time and get in-depth responses

5,0 vor 4 Jahren

Kommentare: Fantastic! It's easy to use and the staff are lovely. Always happy to help :)

Vorteile:

It saves me so much time. I also get a lot more information than I would over the phone. It's easier than trying to write down what someone is telling you. It can be done in the reference's own time which can be over the weekend or out of hours which means they can focus and put time into their responses. It's such a wonderful product I can't imagine not having it!

Nachteile:

Ability to self load credit Ability to alter email addresses or edit the references

Antwort von Xref

vor 4 Jahren

Thanks so much for this lovely review. We appreciate your feedback and will take it into consideration for future process updates.

Carmen
Executive Talent Specialist in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Executive Talent

5,0 vor 4 Jahren

Vorteile:

Easy to use and easy to navigate, been using this for years. Love XREF.

Nachteile:

Customer service or technical support some room for improvement.

Antwort von Xref

vor 4 Jahren

Thanks for your review, Carmen. We are so happy to hear that you love using Xref. We understand how important it is to have a simple and easy reference checking process readily available. We appreciate your feedback regarding our customer service. We are always striving to be better and we will continue to do so. Thanks again for your review.

Rachel
Recruiter in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Staffing/Recruiting review

5,0 vor 2 Jahren

Vorteile:

It's super easy to use! I do like the reminders the come to my email if a user has not completed.

Nachteile:

I wish the XRef timed out because of credits.

Antwort von Xref

vor 2 Jahren

Thanks for sharing your positive review, Rachel. We love to hear our customers sharing their experiences of the Xref automated platform, so we're glad to hear you find the Xref platform easy to use. Thanks again for leaving us a review.