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Über Xref
Unternehmen verlassen sich auf Xref, um Referenz-, Hintergrund- und ID-Prüfungen bereitzustellen, die schnell, einfach und sicher sind.
Ability to upload and use different reference check templates. Very user friendly as well for both the candidate and the person completing the reference check.
Referrals can be a bit difficult to navigate when they come through.
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Nutzerbewertungen filtern (95)
Save time and get in-depth responses
Kommentare: Fantastic! It's easy to use and the staff are lovely. Always happy to help :)
Vorteile:
It saves me so much time. I also get a lot more information than I would over the phone. It's easier than trying to write down what someone is telling you. It can be done in the reference's own time which can be over the weekend or out of hours which means they can focus and put time into their responses. It's such a wonderful product I can't imagine not having it!
Nachteile:
Ability to self load credit Ability to alter email addresses or edit the references
Antwort von Xref
vor 4 Jahren
Thanks so much for this lovely review. We appreciate your feedback and will take it into consideration for future process updates.
We recommend XREF!
Kommentare: Over the past few years our organisation has been looking at tools and technologies to help improve the efficiency and productivity of our recruitment teams. We selected XREF for several reasons but primarily because it freed up our recruiters to find the next candidate, rather than them chasing referees of someone we had already placed. Our teams love it and as we have integrated the tool with our Candidate tracking system it ensures we maintain our workflow practices and compliance requirements.
Vorteile:
Ease of use The XREF team can quickly customise templates for us to suit client specific needs Candidate experience is a positive one The quality and detail of responses was surprisingly good from the outset. My team is happy as it makes them more efficient. Reduces the post placement overhead. Provides for greater accuracy and integrity of the reference check process. Excellent support and customer care from the XREF team
Nachteile:
the concern we had was that we may miss out on leads being generated from the old style reference check. The new feature, People Search, which we have just started using should help alleviate this concern.
Antwort von Xref
vor 5 Jahren
Thanks for your feedback, Peter. We are glad that you have been able to save time and benefit from automating your references. It's also great to hear that you have recently started using People Search, we are confident that it will aid your recruitment with a smart and compliant approach to business development. Thanks again for taking a moment to write this review, Peter.
Xref
Kommentare: Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.
Vorteile:
Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.
Nachteile:
While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.
Antwort von Xref
vor 5 Jahren
Thank you for your review, Amanda. We're happy to hear you're benefiting from the time saved through the ease and efficiency of the Xref platform. We are always looking to improve our platform and appreciate the feedback. Thanks again for the great review.
Easy to use product
Kommentare: Easy to use, and well integrated with my recruitment software.
Vorteile:
Love the API connection with my recruitment software program, it means initiating a reference check is as quick as pressing a button!
Nachteile:
Lots of email workflow to the admin user, If I am doing bulk recruitment (20 employees) all undertaking references checking the email workflows are high. Perhaps workflow for candidates who haven't responded and when the total of reference checks requested have been completed only?
Antwort von Xref
vor 2 Jahren
Hi Keira, Thank you for taking the time to leave a review. We're glad to know that you find our online reference checking tool easy to use. Our aim in automating references is to save time and simplify the tedious parts of a recruiter's job. With regard to your feedback about notifications, you can adjust the frequency of those in your settings. Please reach out to our dedicated Customer Success team at support@xref.com if you would like assistance. We understand how important it is for account management updates to be shared; thanks for your feedback. We hope to give you the best experience possible for online reference checking. Thanks again for your review.
Why go anywhere else
Kommentare:
The systems solves the problem of reaching referees outside of our business hours more so when we need to do an international reference check. The referee can do it when they have time.
You will never regret using XREF.
Wow amazing !
Vorteile:
I have nothing but good things to say, the ease of using this system, so easy to use, nothing is ever too hard for anyone that works at XREF, you can truly see that people love working at XREF and it shows in their customer service. The product is second to none and i will never use another system. As a recruiter for many years , we never like constantly calling referees who might say they are too busy to talk or just not answer for days. XREF takes away the pressure of trying to call referees and gives that time back to do other things. I just dont understand why you would not want to use XREF. You really feel like you are part of the team. Amazing system/Product and people!
Nachteile:
I cant say anything bad about the system.
Antwort von Xref
vor 5 Jahren
Thanks, Anthony! We're so glad you continue to benefit from the ease of the platform and the support of the team. We know how difficult it can be to manage calls with international or busy references, so it's great to hear how the automated approach is helping. We love having you as part of the Xref family!
Xref - review
Kommentare: The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.
Vorteile:
The software is extremely easy to navigate for all parties; employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee. The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market. The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed. Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.
Nachteile:
There could be the opportunity for further customization however this does not cause any issues for our organsiation.
Antwort von Xref
vor 4 Jahren
Thanks for your review, Kerryn. We are glad to hear that you have benefited from the time saved and the ease of using the Xref platform for your reference checks. We understand how important it is to have a great experience through this vital stage of the hiring process. We would love to discuss your thoughts of further customisation throughout the referencing process. Please feel free to reach out to us at a convenient time and we will take on any feedback regarding this via our customer success team. Thanks again for your great review.
My experience with Xref
Kommentare: I use Xref to find good quality candidates to hire. It helps me weed out the good from bad and exposes a lot of red flags for me.
Vorteile:
The feature i like most about Xref is that it will automatically send you potentially fraudulent references
Nachteile:
In the beginning steps, after sending the Xref out, I wish it would tell me if had been accessed by the candidate.
Antwort von Xref
vor 2 Jahren
Thanks for leaving us such a wonderful review, Mike. Like you, many of our customers also love our suspicious activity feature. It enables them to dive deeper into the validity of a reference and feel confident in their hiring choices. Xref is passionate about ensuring the right people are recruited into the right roles so we strive to make it as efficient and intuitive as possible to help professionals like yourself focus on the other important areas of your role. Thanks again for your review.
Ease of use is the best!
Vorteile:
We have always been happy with the services of Xref. The ease of use, the automation and customisation are just a few of the many benefits of this platform.
Nachteile:
I don't feel there is anything we're missing in the software and we are very happy with all the features. The only potential negative is that the product isn't the cheapest.
Antwort von Xref
vor 2 Jahren
Thanks for leaving us such a wonderful review, Andy. Like you, many of our customers find that using Xref to automate their reference checking process enables them to become more efficient and focus on other areas of their role that are of more interest or more value for your organisation. Thanks again for your review.
My Experience using Xref
Kommentare: In a summarised way, It is a good software to use for references. I have even recommended to my HR friends.
Vorteile:
It is easy to use and to teach, its is very effective and user friendly. Xref also helps to authenticate the references because it give you the opportunity to know everything that happened around the reference, by tracking every action done on the link. It also saves on time because it gives referees automatic reminders to complete the reference.
Nachteile:
Non that I can mention for now because to be honest, I really like using the software.
Antwort von Xref
vor 2 Jahren
Thanks for such a wonderful review and for being an advocate for Xref, Dorothy. We are happy to hear that you're enjoying the many benefits of the Xref automated platform, especially real-time updates. We strive to make it as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role, as you've mentioned. Thanks again for sharing your review!
great tool
Kommentare: overall i love the tool and would recomend it to everyone
Vorteile:
makes it easy to get info back quickly. i would recommend this product
Nachteile:
interface confuses some older users. maybe some work could be done to make it easier for odler users
Antwort von Xref
vor 2 Jahren
Thanks for taking the time to share your review, Jason. It's good to hear that you're enjoying the simplicity and time-saving benefits of using the Xref platform. Like you, many of our customers find that using Xref to automate their reference checking process enables them to become more efficient and focus on other areas of their role that are of more interest or more value for your organisation. We are always looking for ways to improve the service to our customers, you can expect some updates to the platform soon that will make it easier to use across age groups. Thanks again for the review.
The ease of Xref
Kommentare: It has been great to see the responses/recommendations from the reference. Not having to make phone calls to references has been awesome.
Vorteile:
The best thing that Xref offers is that it is simple and fast. As a user, it takes just a moment to set up my candidate for entering in their references. When I get a response, I am emailed promptly. The questions are great. We are using the recommendations of past employers for goal setting
Nachteile:
The only con I could foresee is if someone is not computer literate.
Antwort von Xref
vor 2 Jahren
Thank you for providing such a great review, Deborah It's awesome to hear you're experiencing the full benefits of an automated approach, especially the advantages of getting real-time progress updates. We agree that it can be difficult and frustrating to contact references by phone. Thanks again for leaving us a review.
Has made my life so much easier!
Kommentare: Always been extremely helpful and accommodating
Vorteile:
It's user friendly, quick and easy to use. I like that if applicants or referees do not respond they get automatic reminders so I don't have to keep following up. As I manage all of the recruitment for the business, I could have 8 new starters at one time - the process of requesting and following up references used to take me the best part of a day, now it takes just a few minutes.
Nachteile:
There is very little I don't like about the software.
Antwort von Xref
vor 4 Jahren
Thank you for taking the time to write this great review. We really appreciate your feedback. We are so happy that you have been able to benefit from the ease of online referencing!
Saves time for the team
Vorteile:
Reference automation is a great way to save your team valuable time. It's user friendly, easy to use from both candidate and HR perspective. You can create a customized questionnaire for your company.
Nachteile:
No real cons that I can think of. Maybe look into integrating it with our ATS (applicant tracking system) Breezy HR. It would be great to save all the data in one spot, rather than 2 different software.
Antwort von Xref
vor 4 Jahren
Thanks for your review, Ruzanna. It is great to hear that you are benefiting from the time saved through online reference checks through Xref. We know how important it is to have a user friendly and time saving process to help through the busy hiring times. We are always looking to increase our reach and would love to discuss the potential of integrating our systems. Please contact us via our customer success team and we can look into the possibilities moving forward. Thanks again for your review.
Xref
Kommentare: Very good when filled out correctly
Vorteile:
The ease of use, fast and user friendly
Nachteile:
No being able to see the details of the references that are filled out, some clientele are old and will just delete without help
Antwort von Xref
vor 4 Jahren
Thanks for your review, Chase. We are glad to hear that you have seen the benefits that come through using Xref for online reference checks. We are always looking to improve our service and we appreciate your feedback regarding the visibility of references. I will make sure that this feedback is passed to the relevant team. Thanks again for your review.
Very easy to use and user friendly
Kommentare: Excellent
Vorteile:
User friendly and never had any issue to run reference checks on my candidates.
Nachteile:
Nothing so far. Can add more categories in file attachment section like driving license.
Antwort von Xref
vor 4 Jahren
Thanks for your review, Pushkar. We are happy to hear that you have had an excellent experience through using the Xref platform for your reference checks so far. We understand how important it is to have a user friendly and efficient system in place for reference checks and we appreciate your feedback. Please feel free to contact our customer success team if you have any concerns or thoughts for potential improvements. Thanks again for your review.
Great Referencing Tool
Vorteile:
Xref is an excellent choice for speeding up the reference process. Not only is it quick, but it saves a lot of admin time with it's smart automation.
Nachteile:
No real cons at this point. It's fraud detection tools are very good at alerting possible suspicious behaviour
Antwort von Xref
vor 2 Jahren
Thanks for taking the time to share such an excellent review, Jacob. We're glad to hear you're enjoying the benefits of an efficient and automated reference checking process. We agree that one of the significant advantages of using Xref is the ability to flag suspicious candidate activity. We're all about offering teams a better and faster way to conduct reference checks, so we're happy to know that Xref has reduced your recruitment workload and helped speed things up. Thanks again!
Fusion Medical
Kommentare: great company and product
Vorteile:
very easy to use and the fact that the reference is automatically uploaded once completed
Nachteile:
cant think of anything at this time keep up the god work
Antwort von Xref
vor 5 Jahren
Hi Anne, thanks for the great review. We know it's helpful to receive references as they're completed, so we're glad you're benefiting from that and the ease of use the platform offers. Thanks again!
Best Money we've spent
Kommentare: Xref has allowed us to free up the time of our recruitment coordinator, who up until then, spent the majority of her day chasing down references through phone calls and emails. Using Xref allows us to assign other important tasks and projects to that resource now. Xref was easy to implement, is easy to use and our clients love the final product once the references are complete.
Vorteile:
What interested me most about Xref was automating the entire reference process, allowing the technology to do the work for us. What I liked most about the product is its overall simplicity and user friendly workflow.
Nachteile:
I honestly cant think of anything, we're huge fans
Antwort von Xref
vor 5 Jahren
Hi Shaun, thanks for your fantastic feedback. It's great to hear that Xref has been able to help free up time for your team. We're glad that you're finding the platform easy to use and that you and your clients are enjoying the benefits of automating the reference checking process. Thanks again!
Staffing/Recruiting review
Vorteile:
It's super easy to use! I do like the reminders the come to my email if a user has not completed.
Nachteile:
I wish the XRef timed out because of credits.
Antwort von Xref
vor 2 Jahren
Thanks for sharing your positive review, Rachel. We love to hear our customers sharing their experiences of the Xref automated platform, so we're glad to hear you find the Xref platform easy to use. Thanks again for leaving us a review.
Positive
Kommentare: positive
Vorteile:
It has saved me a lot of time. was doing manually
Nachteile:
would like to be able to amend details in the back end, ie if put in a wrong email address
Antwort von Xref
vor 4 Jahren
Thanks for this review and for your feedback! We will take your comments into consideration.
Overall really convenient software
Vorteile:
I really like the convenience and user friendly dashboard. It's easy to use. Overall is very useful tool which we often use to get an overseas references or contact the managers outside of the working hours or on the weekends.
Nachteile:
I don't really like that we cannot edit grammar mistakes in the final file as the report is available in the pdf file only. I understand the compliance reasoning, but it doesn't look professional and our clients don't understand the reason behind it.
Antwort von Xref
vor 4 Jahren
Thanks so much for this lovely and thoughtful review. We understand where you are coming from about making grammatical edits to the report, however, as you know we take security very seriously and wouldn't want to run the risk of losing integrity. We will take your comment into consideration though as there is always room for improvement.
Keeping it simple and professional
Kommentare: It ensures this critical part of the process is not skipped or handled in an unprofessional manner.
Vorteile:
A very efficient way of completing the reference checking part of recruitment. Analyses comments and responses to give them an overall rating.
Nachteile:
Relies solely on written medium. Sometimes you can pick up keys to an employees past performance when discussing and leads to other exploratory questions.
Support is wonderful
Kommentare: Amazing, have been in constant contact with my reps, they are informative, friendly and helpful! This has saved me a lot of time, especially since we have been busy. The time turnaround for completed references has been amazing as well.
Vorteile:
Visibility is great, one screen which shows the status of every candidate and where what stage their reference is at.
Nachteile:
Ability for multiple users to see up to date information. E.g. If I open a reference on the other persons login it shows that the reference hasn't been opened.
Antwort von Xref
vor 4 Jahren
Thanks for the review and for your feedback, it's helpful for us to know. We're glad to hear the platform is helping you to save time!
Xref is awesome!
Kommentare: Overall it's a greats system and takes away the 'tooing' and 'froing' that can happen chasing referees.
Vorteile:
Very easy to use, references are driven by candidate and results delivered electronically. Reminders are not received in set time.
Nachteile:
It is easy to forget how to set up the requests if you haven't requested for a while but a couple of seconds of reflection and it's all go.
Antwort von Xref
vor 4 Jahren
Thanks so much for your review. We're glad to hear you find the platform easy to use.
Executive Talent
Vorteile:
Easy to use and easy to navigate, been using this for years. Love XREF.
Nachteile:
Customer service or technical support some room for improvement.
Antwort von Xref
vor 4 Jahren
Thanks for your review, Carmen. We are so happy to hear that you love using Xref. We understand how important it is to have a simple and easy reference checking process readily available. We appreciate your feedback regarding our customer service. We are always striving to be better and we will continue to do so. Thanks again for your review.
