ClickMeeting Erfahrungen

Hervorragendes Tool für Webinare

Vorteile:

Hervorragende Plattform für Webinare und Meetings! Aufgrund der vielen verschiedenen Tools arbeiten wir schon seit fast 2 Jahren mit dieser Plattform! ClickMeeting bietet die Möglichkeit Live-Webinare, On Demand Webinare oder Meetings zu organisieren - wir nutzen all das bei uns im Unternehmen regelmäßig und zuverlässig! Besonders hervorzuheben: toller Support mit unmittelbarer Hilfe im Live-Chat!

Nachteile:

Die Anwendung ist sehr intuitiv und nutzerfreundlich, von meiner Seite aus ist nichts negativ hervorzuheben.

Völlig überforderter Support, technische Probleme für die Nutzer

Kommentare: Finger Weg! Dies ist kein seriöser Geschäftspartner.

Vorteile:

Die Software bietet viele Möglichkeiten, eigene Webinare anzulegen und zu veröffentlichen.

Nachteile:

Die Teilnehmer können mit manchen Internetbrowsern nicht teilnehmen, werden schlicht nicht akzeptiert oder sehen oder hören die Moderatoren nicht. Es gibt keine Seite, die erklärt, welche Anforderungen der Browser der Teilnehmer benötigt. Der Support ist aktuell total überfordert und benötigt Wochen, eine Anfrage zu beantworten.

Unterirdischer Service

Kommentare: Geschenkt ist noch zu teuer!

Vorteile:

Kann ich nicht beurteilen, weil Service-Anfragen während der Anbahnung schon nicht beantwortet werden können bzw. der Service nicht erreichbar ist.

Nachteile:

Es gibt keine andere Zahlungsweise außer der mit einer Kreditkarte. Ich werde mir jedoch nur wegen click-Meeting keine Kreditkarte anschaffen. Und: Ein Service schein nicht vorhanden zu sein.

THE Alternative to appear.in or skype.

Kommentare: My experience have been great with ClickMeeting, really ease to use and full of features !

Vorteile:

I've been looking for a long time for an all in one tool that help us to create quick meeting room for up to 4 people but also being able to organise interactive webinar in order to generate more leads. That's when I found clickmeeting ! This all in one tool is perfect you can easily share your desktop, invite many people, create webinar, create simple meeting, interact on the same document and also easily share presentation. If like me you are searching for a perfect all in one webinar / meeting tool go for it !

Nachteile:

The only cons I would have is that it might be tricky for some people, which are not familiar with the tool to give the ability for other participants to talk and activate their webcam. They have to go on the presenter video box and then click on the icons to activate their own mic and webcam.

Brilliant with a few teething issues

Kommentare: We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Vorteile:

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Nachteile:

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

In Betracht gezogene Alternativen: BigMarker und Zoom Video Webinars

Gründe für den Wechsel zu ClickMeeting: The simplicity of the platform is just perfect, anyone could use it. Also significantly cheaper and better value for money.

I recommend ClickMeeting!

Kommentare: ClickMeeting is an excellent communication platform. It is effortless to use. It is one of the best tools I have used.

Vorteile:

I like the most: - ease of use - high quality records - good communication tools with users - polish language version - very good help desk this year

Nachteile:

Nothing... I do not have any complaints.

Très deçu

Kommentare: J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin de l'outil pour une séance (unique dans un premier temps) Je n'avais pas compris que mon compte allait être reconduit sur le mois suivant automatiquement. J'ai également surestime le nombre de participants et donc payé plus cher que nécessaire. Le deuxième mois m'a été facturé (prolongé) sans que j'ai eu besoin d'une prestation. Le fait que leur service clientèle "primé" n'était pas d'accord pour rembourser cette sur-dépense me paraît abusé, même si tout est certainement contractualisé quelque part sur leur site. J'allais organiser d'autres webinars occasionnels mais tenu compte des conditions limitatives et peu ajustées par rapport aux réels besoins des clients je ne donnerai pas suite. Je trouve que les services ne vont pas du tout dans le sens du client et sont loin des services client proposés par Apple, Uber ou Amazon. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Vorteile:

Liste CSV et vidéo facile à télécharger.

Nachteile:

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

ClickMeeting Complete Webinar & Conferencing Solution

Kommentare: ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

Vorteile:

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

Nachteile:

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

Clickmeeting for webinar

Kommentare: It helped us to arrange a small scale webinars with our customers and we did not have too many errors but would be happy to see more features.

Vorteile:

ClickMeeting provides Facebook and Youtube streams, if you are in the first steps arranging webinars ClickMeeting could be an option. Tutorials and customer support is really helpful. Statistic reports make it easy to measure your webinar success. It has a pool and survey features help you to understand customer needs.

Nachteile:

Even though the software is easy to use but sad that at least for beginners they do not offer a free plan. I would be happy if I could see the wireless screen sharing integration.

Getting to know my employer

Kommentare: It was great getting to know my employer by the kind of software they used

Vorteile:

I liked that I did not use the software before

Nachteile:

I was a bit an unfamiliar experience at the beggining

Easy to administer

Kommentare: All you need to do the webinar from your home to reach people all around the world. Easy, simple and usefull.

Vorteile:

ClickMeeting is easy to administer and user-friendly. There is multiple features you can use during webinars. The option that automaticaly sends certificates to participants is a real timesaver. Great and quick technical support if needed.

Nachteile:

Can't see any cons and I've been using ClickMeeting for at least 2 years.

ClickMeeting: amazing and intuitive tool

Vorteile:

- polish language version - easy to use - nice interface - great quality of picture and sound - stable connection

Nachteile:

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

ClickMeeting was easy to use, but the video quality was poor and pixelated.

Kommentare: I was able to schedule and connect an online meeting with this product.

Vorteile:

What I like most about ClickMeeting is that it is super easy to use. Setting up a meeting was simple and my client had no trouble getting connected.

Nachteile:

What I like least about ClickMeeting is the video quality. Using the same camera (the onboard one in my iMac) that I use for HD results in other applications, I could not get HD results with CLickMeeting. No matter what I tried, the video was annoyingly pixelated and this bothered both my client and me enough that we elected to quit the application and hold our meeting on another platform.

The most useful webinar platform on the market

Vorteile:

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use. The most valuable feature is ability to customize registration form and follow-up activities to your needs. We are also happy to use the survey option during the webinar

Nachteile:

I don't like the fact that Powerpoint presentations lose all transitions and animation when adding to the Clickmeeting. Online streaming should be in the standard subscription (it is additionally paid). I think that the weakest feature is chat moderation - it's only convenient for up to 300 participants. With more participants, it is difficult to control all questions and comments.

In Betracht gezogene Alternativen: WebinarJam und Zoom Video Webinars

Por lejos, el mejor soft para la realización de Webinars Profesionales

Kommentare: En estos tiempos de aislamiento social por la pandemia de Covid que nos toca vivir, en los que muchos han tenido que salir (obligados) a realizar reuniones virtuales, webinars y afines -en muchos de los cuales me ha tocado participar como asistente-, y en las mas variadas plataformas existentes; cada vez que lo hice me he convencido un poco mas que los seminarios en linea que implemento en mi AuditorioWeb (by ClickMeeting) son incomparables, super-profesionales; y es la plataforma la que marca la diferencia

Vorteile:

La estética, la personalización y el grado de automatización que se logra con ClickMeeting no la he visto en muchas otras plataforma, entre las tantas que llevo probando desde que comencé con los Webinars allá por 2012 Fácil, intuitiva, elegante serian algunos de los calificativos que mejor le quedan. El gusto y la satisfacción de speakers y asistentes con los cientos de Webinars que llevo realizados, me reafirma en cada evento esto mismo

Nachteile:

Realmente no le encuentro puntos débiles

When stability is your #1 criteria

Kommentare: I like that it's a flexible and easy to use tool.
Support is always here to help.
My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

Vorteile:

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Nachteile:

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Good webinar platform with a number of improvement possibilities

Vorteile:

Inuitive user interface, rich functionality

Nachteile:

Dutch language support is missing Customizing messages and alerts Full HD streaming Cropping when using a virtual camera

In Betracht gezogene Alternativen: GoTo Meeting, GoTo Webinar und Eventbrite

Warum ClickMeeting gewählt wurde: Lack of user registration

Zuvor genutzte Software: Microsoft Teams

Très bon outil de webinar mais trop instable

Kommentare: Très bon webinar avec un bon rapport qualité / prix comparer au marché. Solution polonaise donc pas EU, ça change !
Fonctionnalités très pratiques et usage dans les systèmes d'information aisé contrairement à d'autres qui nécessitent une installation. En revanche, trop aléatoire sur la stabilité, je me suis souvent retrouvé avec des problèmes de son ou de connexions.

Vorteile:

- Fonctionnalités pratiques comme les sondages et l'enregistrement - Rappels automatiques - Statistiques post webinar - URL de remerciement

Nachteile:

- Trop instable avec des deconnexions intempestives - Coupures sons - Service client anglais et peu aidant, on nous redirige toujours vers des tips et jamais on ne nous apporte de vraies solutions

In Betracht gezogene Alternativen: Webex und GoTo Webinar

Gründe für den Wechsel zu ClickMeeting: moins cher

Powerful, easy to use, well priced product with excellent Customer Service

Kommentare: We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.

Vorteile:

It is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.

Nachteile:

We haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)

In Betracht gezogene Alternativen: Zoom Meetings

Gründe für den Wechsel zu ClickMeeting: Security and cost.

Best choice for online events

Vorteile:

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Nachteile:

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

Reliable online meeting room with multimedia options

Vorteile:

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Nachteile:

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth. *Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them. *If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room. *You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Clean, clear and easy to use. Great platform.

Kommentare: Very positive. Customer service was helpful and engaging.

Vorteile:

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Nachteile:

It could use a bit more options for paid sponsorships, such as banners.

In Betracht gezogene Alternativen: Webex und Zoom Meetings

Gründe für den Wechsel zu ClickMeeting: It was simply better. And price was attractive.

Exceptional is an under-statement

Kommentare: Fantastic. I could write reams, but that one word sums it up.

Vorteile:

Reliable, ease of use, continuously being improved, new features regularly added

Nachteile:

Perhaps the inclusion of a variety of background images that could be used such as a scene in nature, a book shelf, etc.

Smooth Video Conference Calls

Vorteile:

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

Nachteile:

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Very goo tool to do webinars

Kommentare: Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Vorteile:

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Nachteile:

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.