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seit 15 Jahren bei der Softwareauswahl

Über Chartbeat

Leistungsfähiges Analysetool für mittlere bis große Online-Publisher.

Erfahre mehr über Chartbeat

Vorteile:

I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published.

Nachteile:

I find the archival features a little difficult to get to grips with, whereas current content is simpler to harness.

Bewertungen zu Chartbeat

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,1/10

Chartbeat hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 15 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (15)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best real-time Web Analytics period

5,0 vor 3 Jahren

Kommentare: We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.

Vorteile:

The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.

Nachteile:

I can't find much to complain about. It's a bit costly and some of our teams can't afford it.

William
Digital Content Producer in USA
Onlinemedien, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chartbeat in the news

5,0 vor 3 Jahren

Kommentare: Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

Vorteile:

Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.

Nachteile:

Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy, powerful A/B testing

5,0 vor 3 Jahren

Vorteile:

I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.

Nachteile:

It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.

Cameron
sr. director in USA
Sport, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Chartbeat beats ahead of Google Analytics

5,0 vor 2 Jahren

Kommentare: This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).

Vorteile:

The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has

Nachteile:

The understanding of the differences to Google Analytics was difficult at first but the description and new FAQ answers helped assist that – nothing I don't like!

John
Vice President, Digital in USA
Rundfunkmedien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chartbeat is an essential tool for any digital publisher

5,0 vor 3 Jahren

Kommentare: I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers.

Vorteile:

Chartbeat is extremely easy to deploy, reliable and frankly indispensable. And the smartphone app is killer.

Nachteile:

The number and type of alerts I can set are limited, so I would like to have more options for alerting me to various trends.

Cyrus
Digital Publishing Editor in UK
Verlagswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 3 Jahren

Kommentare: I've always enjoyed working with Chartbeat and find their team and software to be of a high quality

Vorteile:

The HUD and in particular headline testing are invaluable tools in our day-to-day publishing operations

Nachteile:

I would love a heatmap feature which could track when and where people drop out of the page as they scroll down.

Ese
Communications Manager in USA
Fundraising, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very helpful tool

4,0 vor 3 Jahren

Vorteile:

I like that the tool functions in real-time.

Nachteile:

There is no way to freeze the data as far as I can tell. It can be a bit hard on the eyes with the data constantly changing. I know this contradicts what I enjoy most, but having the option to stop the data at a given point in time would be helpful.

Mark
Business and politics editor in USA
Zeitung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My review of Chartbeat

4,0 vor 3 Jahren

Kommentare: Chartbeat helps me understand what stories are doing well on the website and which are not. That knowledge helps me in evaluating staff and in planning future news coverage.

Vorteile:

It's easy to use and clearly readable. It's a great snapshot.

Nachteile:

I have no complaints. It does the job that I expect it to do.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So easy a sheep could use it

5,0 vor 3 Jahren

Kommentare: Excellent!

Vorteile:

It's user-friendly, easy to navigate and the data I need is very simple to see/access throughout the day.

Nachteile:

I can't go back and track how one particular item did on our site.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Essential resource for digital reporters

5,0 vor 2 Jahren

Kommentare: As a digital reporter, Chartbeat is an essential part of my daily workflow. I use it to check the engagement on my stories from the day before, to test multiple headline options, and to see how my posts fare over the course of the day.

Vorteile:

Daily reports with statistics on engagement on all of my articles; real-time statistical tracking; headline testing;

Nachteile:

The search capabilities for past data could be a little more user-friendly

Jane
Managing editor of digital content in USA
Rundfunkmedien, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Part of my daily workflow

5,0 vor 3 Jahren

Vorteile:

Our company uses Chartbeat and it has made such a big difference in our daily editorial content planning since we implemented it.

Nachteile:

I need to learn to tweak the Chartbeat alerts to only see spike alerts over a certain threshold.

Leah
Digital Producer in USA
Rundfunkmedien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chartbeat is the best option for understanding web analytics

5,0 vor 3 Jahren

Kommentare: 10/10 would reccommend!

Vorteile:

I like that I can see real time data that allows me to then determine the best course of action for distribution of content.

Nachteile:

I wish there were more demographic categories of users.

Gareth
Content Editor in UK
Medienproduktion, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Indispensable tool

5,0 vor 3 Jahren

Kommentare: I use it every day, and it's a brilliant piece of software for my industry.

Vorteile:

Ease of use, at-a-glance analytics, instant data

Nachteile:

Can be clunky to use on occasion, would like more shortcuts

Kaley
Sustainability reporter in USA
Onlinemedien, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Here's Looking at Chartbeat

4,0 vor 3 Jahren

Kommentare: Happy with how it's bolstered my online content and story generation. It's also critical to know how users are gained, so I can plan out my sharing on social media, etc.

Vorteile:

Gleaming graphics and simplified format make it easy to check (very very often) on how stories are performing.

Nachteile:

Jumping in and out of historical pages or author segments can be a bit full of friction.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chartbeat critical to digital success

5,0 vor 3 Jahren

Kommentare: Very positive overall experience and we can adapt nimbly thanks to real-time analysis

Vorteile:

Easy to use and integrate among the team

Nachteile:

I find the archival features a little difficult to get to grips with, whereas current content is simpler to harness