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Über iubenda
Erstelle deine Datenschutzrichtlinie für deine Website in Sekundenschnelle.
Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website.
A little bit of difficulty in understanding all the things that must be done.
Nutzerbewertungen filtern (187)
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Nutzerbewertungen filtern (187)
Best privacy policy and cookie solution on the market!
Kommentare: Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution. It's so easy to use, that we even offer our clients (bloggers, small businesses, etc.) complimentary set up of Iubenda on their websites. It usually takes us 15-30 minutes to generate privacy policy and implement the cookie solution. Timing depends on how extensive the privacy policy needs to be. For bloggers usually 15 min, for businesses usually 30 minutes.
Vorteile:
Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.
Nachteile:
The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.
Webiste privacy and cookies management with iubenda
Vorteile:
With iubenda, making safety and privacy policies is a cakewalk, instead of taking a gamble on a public privacy or cookie policy (without knowing if it benefits the company) or paying loads of cash on an attorney to draft one. When you install iubenda, it will automatically scan the existing site and provide you with the option to personally choose the extensions, plugins, and services you use. Based on such data, iubenda will design custom privacy and cookie disclaimer for your website.
Nachteile:
It's not the software I had issues with but rather the expectation that a single individual should be capable of ensuring a webpage complies with all applicable laws. A website-scanning tool is available to assist you in locating potential new services to include, although it is not entirely reliable just yet.
Worst Customer support Ever.. i would give minus rating if there is any..
Kommentare: Very Very bad experience and the worst customer support we have ever received from a product. at the time of writing this review, my whole account is down for 5 days now, and till now the customer support team never replied to our emails or chats!!!!!
Vorteile:
Nothing worth mentioning here. I'm writing this review to get their management's attention, maybe they don't know how bad their customer support team is.
Nachteile:
First and most importantly, they have an incompetent customer support team who barely replies to our concerns and forget about the 24/7 support that they say they have. Go contact them on chat and good luck after that if anyone replied to you. Very difficult to integrate with other platforms, and as explained above, no support for the integration.
Antwort von iubenda
letztes Jahr
Thank you for taking the time to write your review. We are very sorry to hear that you have had a negative experience with our customer support team. We value your feedback and would like to take steps to address your concerns and improve your experience with our product. We would greatly appreciate it if you could provide us with more information to help identify your requests in our system and provide you with support as soon as possible. Updating your Capterra account details by adding your name and surname would be helpful in this process. Alternatively, you can provide us with the URL of your website. We understand that you have been experiencing difficulties with integrating our product with other platforms and that your account has had issues for the past five days. We apologize for any inconvenience this may have caused you. Our team is committed to providing prompt and efficient support to all of our customers, and we would like to do everything we can to ensure that your experience from now on will be as smooth and seamless as possible.
In Betracht gezogene Alternativen:
The best GDPR/CCPA solution on the market
Kommentare: I started using it more than 2 years ago for client work, and I've never stopped since then. It's easy to use and fast to implement once you put in some effort, and it gives you a solid compliancy level. It's an essential tool for every web designer and marketer.
Vorteile:
There are several benefits to using iubenda for GDPR compliance. First, it can help ensure that your data is properly collected and stored. Second, it can automate the consent process so you don't have to check each individual pop-up or Formfield on your website. And finally, once users have given their consent, iubenda will keep track of this information so you always know who has agreed to receive marketing messages from your company. It keeps your policies constantly updated by a team of top-level lawyers, so you don't need to check the law variations compulsively to remain compliant with them.
Nachteile:
It's an advanced platform since it offers a suite of tools. It should be easy to use, but it can be overwhelming since there are so many options. It is also quite expensive, but that's fair since they are the best on the market in my opinion.
i only Ubenda!
Kommentare: I love iUbenda! Since we met I haven't looked anywhere else and have 0 need/wish to do so in the future. We're in for a long haul! :)
Vorteile:
I first met the representative of iUbenda back in 2015 at The Startup Summit Berlin and instantly grabbed his business card when I realized their product is a perfect marriage between the current (at the time)/future web/app development and the tech legal world. For someone who isn't fluent at all in legal language, it was at first intimidating, however, iUbenda exceeded my expectations with step by step guiding process, easy setup, vast knowledge base, and smooth implementation. I love the visual and easy-to-understand user interface, that I can rest assured knowing iUbenda is keeping up with the constant law changes and instantly notifying me so I can update my policies. The customer care is also wonderful and I can only highly recommend it.
Nachteile:
No complaints! They just keep growing and making it better with each update.
Essential for a website
Kommentare: When the GDPR was enforced, I had to find quickly a solution for my website. Iubenda had everything I needed for a very low price. The latter had increased a bit though, but it's still acceptable.
Vorteile:
It's an affordable and easy-to-use service. I could set and install the script very easily on my website, and the price is acceptable.
Nachteile:
Nothing in particular. Overall I'm having a good experience.
Iubenda on Horbiter™️
Kommentare: We’re happy with the overall solution; nonetheless, we think Iubenda’s crawler should step up and CS lead time, too.
Vorteile:
You can easily scale the solution up or down.
Nachteile:
The Customer Support takes too long to answer a question. Your crawler is in our opinion misleading; it often highlights missing compliances for no reason
Best Privacy Support
Kommentare: Given the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.
Vorteile:
The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.
Nachteile:
No defect at the moment. Valid product and quick support.
Antwort von iubenda
vor 6 Jahren
Hello Carlo, thank you for your review, it's very appreciated! We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.
Excellent Hassle-Free Service
Kommentare: The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.
Vorteile:
Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.
Nachteile:
That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.
Quick and easy compliant webforms and cookie policy creation.
Kommentare: Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build ecommerce site.
Vorteile:
Was easy to build forms and cookie policies using templates and wizard. Many shortcodes and intergration for form building. A good choice of styling options and abilty to use via imbed, or plug-in.
Nachteile:
I would say for the most part, that the solution is expensive in comparison to other services offering fully compliant web forms and/or policies. If you know a thing or two about HTML/CSS, the styling and embed does not really matter all that much.
Iubenda took the stress our of making our privacy & consent management compliant
Vorteile:
The interface is plain English and simple point-and-click selections when configuring are easy to use and understand. Easy to add local requirements to reference Laws in our country
Nachteile:
Nothing I don't like - it does what I want and doesn;t bother me with sections I decide not to use - other than to warn me that I may be noncompliant, which is fine
Excellent service
Kommentare: I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.
Vorteile:
completeness, effectiveness, safety are crucial aspects for any activity on the web
Nachteile:
customer service is really efficient so, for every question, I always have the answer
Iubenda Licence Pro
Kommentare: I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.
Vorteile:
Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price
Nachteile:
Improved account management procedure, but otherwise I have not found any defect or problem at the moment.
In Betracht gezogene Alternativen:
Practicality in the Adjustments to the Legislation
Kommentare: We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!
Vorteile:
- Automatic detection of technologies on the website / application; - Generation of the automated Privacy Policy, based on the website technologies; - Automated Terms of Use and Cookie Policy generator; - Customizable cookie consent banner.
Nachteile:
- Implementation on wordpress sites is still a bit complicated, despite the plugin; - It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection; - It is not possible to leave cookies and external scripts previously enabled for the user.
Iubenda review
Vorteile:
Even if it looks like that is complicated you just chat with the support and they are extremely helpful
Nachteile:
Overall is a good services, I don't find anything that it's too complicated
Speed of implementation, ductility and dynamics
Kommentare: I have enough experience on web implementations and I managed quickly and alone to generate all the services necessary to be up to standard and concentrate on my main job.
Vorteile:
I purchased it because I had an urgent need to resolve the block that had arisen after the GDPR adjustments and also because nobody knew exactly how to comply with the new regulations and finally for the system that analyzes your site and that warns you if you have forgotten some settings.
Nachteile:
I wish there was a system that would automatically and regularly analyze the whole site every month by communicating it to me via email, maybe the service exists and it is I who do not know it, otherwise everything is excellent.
FANTASTIC!!!
Vorteile:
This software has a great usability, a whole team of lawyers and great assistance; it's also always updated and they send fantastic updates on law; they also have a tutorial for all!
Nachteile:
Nothing, it's perfect, can't find anything I'm not satisfied of
MIchela satisfaction
Vorteile:
Smart to use, full of feature for my needs, and not expensive for my budget.
Nachteile:
Nothing to declare, I'm very happy of this product
VERY GOOD
Kommentare: MY PROFESSIONAL PROBLEMS REGARDING MY INTERNET SITE PRIVACY POLICY HAVE BEEN SOLVED PERFECTLY BY IUBENDA
Vorteile:
IT IS VERY EASY TO USE. IT TAKES ONLY TO FOLLOW THEIR INSTRUCTIONS.
Nachteile:
NOTHING. I FOUND IT VERY USEFUL AND EASY.
Antwort von iubenda
vor 6 Jahren
Hello Antonella, thank you very much for your review, it's highly appreciated! We are happy our service has been useful to you and we are constantly working in order to add new features and clauses to our generator. Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.
An experience of trust
Kommentare: Ease of integration into many projects, easy understanding of the theme, excellent technical support. To deepen the argument, of course, one can also rely on external resources, but with Iubenda it is a good starting point.
Vorteile:
Simplicity and professionalism are the basis of Iubenda. They have the numbers and the knowledge to be able to follow you in the basic steps and bring you closer to a reality that is often not easy to understand.
Nachteile:
The user-side tools are very simplified, this is a strong point to be able to understand what you are doing but at the same time save precious time.
SATISFIED
Vorteile:
Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services
Nachteile:
To date nothing. I haven't had any other experiences with other software and I don't think I'll try
Great service good price
Kommentare: This is my second year white Iubenda.
Vorteile:
privacy policy change everyday. Iubenda, for a little price, simplify your life.
Nachteile:
Sometimes it's difficult integrated the policy in your website
fast and complete support
Kommentare: A simple way to accomplish privacy and cookie law, especially in UE context
Vorteile:
easy to use even if privacy and GDPR are complex stuff; useful on context help menu/info
Nachteile:
sometimes confusing with many paths that seems end to the same point
Not suited to new businesses
Vorteile:
Iubenda taking care of your policies and updating them according to changes in law is a great aspect of the service. Policies are easy to create, and embed in websites.
Nachteile:
The price. As a new business it's not really feasible to pay the hundreds of pounds each year to maintain policies and cookie consent solutions. Though cheaper alternatives won't be as robust as the services iubenda provides, for new and small businesses the more affordable options make the most sense to use.
It solved my chaos on GDPR
Kommentare: Positive, I will continue being a subscriber
Vorteile:
Completeness of features, easy integration on my web site
Nachteile:
That after the first free service when you decide to pay to get more, you have to pay also for what was initially free