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Über iubenda

Erstelle deine Datenschutzrichtlinie für deine Website in Sekundenschnelle.

Erfahre mehr über iubenda

Vorteile:

Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website.

Nachteile:

A little bit of difficulty in understanding all the things that must be done.

Bewertungen zu iubenda

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/ 10

iubenda hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 189 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (189)

Carlo
Carlo
Designer in Italien
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Privacy Support

5,0 vor 6 Jahren

Kommentare: Given the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.

Vorteile:

The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.

Nachteile:

No defect at the moment. Valid product and quick support.

Antwort von iubenda

vor 6 Jahren

Hello Carlo, thank you for your review, it's very appreciated! We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.

Michael
Michael
IT System Engineer in UK
Verifizierter Nutzer auf LinkedIn
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent Hassle-Free Service

5,0 vor 6 Jahren

Kommentare: The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Vorteile:

Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.

Nachteile:

That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.

Carmen
Founding Director in UK
Erneuerbare Energien & Umwelt, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Worst customer service ever

3,0 vor 2 Jahren

Kommentare: We have been a client for 2 years. We had an issue with the cookie solution in one of our Wordpress sites and the team never responded despite several messages as that was critical for us. We needed to purchase another solution (so we ended up paying for two). As we are not renewing the yearly commitment we have just received a call. So sales department is up and running, not sure yet there is any customer support at all. Very bad experience for us.

Vorteile:

It is fairly easy to use and comprehensive.

Nachteile:

We had a problem with the cookie solution and despite many requests we never received any support.

Antwort von iubenda

vor 2 Jahren

We are very sorry to hear about the issue you experienced with our customer support. It's never our intention to leave our clients in need of support, and we deeply apologize for any inconvenience this may have caused you. Please know that we take all feedback seriously and will use your experience to help improve our customer support in the future. We hope that despite this issue, you have had a positive experience with our company overall. If there is anything else we can do to address your concerns, please don't hesitate to reach out to us at info@iubenda.com.

Daniela
Daniela
Web Developer & designer in Italien
Verifizierter Nutzer auf LinkedIn
Programmentwicklung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Iubenda: the perfect cookie and privacy solution

5,0 vor 3 Jahren

Vorteile:

Iubenda is a team of expert lawyers. They are always willing in helping their customer in finding the perfect solution in compliance with law. It's perfect for me, for my website and for my customers' websites. I highly recommend Iubenda.

Nachteile:

Every Iubenda's product is perfect for any necessity about compliance with law.

Ivan
Ivan
CEO & founder in Italien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dead simple

5,0 vor 6 Jahren

Kommentare: They solve us the issue of maintaining a comprehensive and legally compliant set of policies for privacy on our website, this simply does the job easily. Well done.

Vorteile:

Dead simple, one stop shop approach for privacy, cookies etc on a website.

Nachteile:

We all search for lower cost services, maybe they can lower the price point for the simplest policies, but given the amount of effort it saves, in the end the price is OK.

Antwort von iubenda

vor 6 Jahren

Hello Ivan, Thank you for your positive review! Yes, we are constantly adding new features to our services in order to make the process of making websites and applications legally compliant even easier in the future.

Adam
Adam
CEO in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Using iubenba will hurt your Google rankings

2,0 vor 3 Jahren

Kommentare: I cannot recommend iubenda to any company that uses SEO as part of their go to market strategy. Interestingly, fixing their cookie consent file is an opportunity for them to turn a weakness into a strength, but they haven't acted on that. If they do, I'll happily update this review.

Vorteile:

I love the idea of iubenda. A great starting place for compliance.

Nachteile:

After six months of complaining that the "core" file used for cookie consent is causing our site to fall in Google's rankings, the company has still not made any changes. More than 70% of their core file is unused by our settings, and that slows down our page load speed enough for our site to now fail Google's Core Web Vitals. They claim they are looking into this, however, it's been six months so I'm writing this poor review to hopefully help motivate the team to fix this. We rely heavily on SEO and have isolated iubenda as our bottleneck, and the team has shown no actionable response.

Tamara
Tamara
Primary Teacher in Italien
Verifizierter Nutzer auf LinkedIn
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A full-featured pruvacy & cookie policy solution

5,0 vor 6 Jahren

Kommentare: Iubenda is an unbeatable companion to manage my client's privacy policies: they are small businesses or professionals and they don't have a legal office who writes down their policies. Iubenda offers a valid solution to be compliant with EU, CalOPPA and APP.

Vorteile:

First of all, I'd like to mention the support: they always answer in a timely manner and their help is always effective. The software is the most complete tool to generate and maintain privacy and cookie policies and to gather cookie consent.

Nachteile:

Managing cookie consent is a little more tricky, as you have to set up more features. I guess that the GDPR rules don't help, though...

Antwort von iubenda

vor 6 Jahren

Hi Tamara, First of all, thank you for the great review, it's extremely appreciated! Since our aim is to help users in easily comply with the law, we are very happy that you liked our service and had a positive experience with our customer support. If you need help our support team is always at your disposal.

Simone
Simone
Software Engineer in Italien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An easy and realiable solution for privacy and GDPR

5,0 vor 4 Jahren

Kommentare: My experience is very good, the software is very easy to use and complete, and the support is very good, they reply to my mail quickly.

Vorteile:

The product is complete and easy to use and customize, accomplish to privacy and GDPR requirements for my customers was difficult and with Iubenda I can give theme a reliable solution.

Nachteile:

The panel is easy to use, but some features are not so clear, it needs a bit of attention.

Marco
Marco
Business Developer, Account Manager & Co-founder in Italien
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Essential!

5,0 vor 6 Jahren

Kommentare: Absolutely essential, I've been a super early adopter and it's the solution to a problem: the legal management of Privacy Policy and Cookie Policy. A must have.

Vorteile:

Easy to use, easy to install, also for dummies. Fast and super useful!

Nachteile:

Just one thing: the Consent Solution is, currently, hard to manage due to the fact that it requires development knowledge and doesn't have a dashboard to manage the consent certificates generated when users allow to navigate a website.

Antwort von iubenda

vor 6 Jahren

Hello Marco, Thank you for taking your time for leaving this review, it is very appreciated. We are constantly working on new features for simplify the integration and the use of our solutions and the Consent Dashboard we launched last month is one example. If you have more questions or need support, please do not hesitate to contact us at info@iubenda.com or using the support chat you can find in every page of our website.

Stephen
Stephen
Director in UK
Verifizierter Nutzer auf LinkedIn
Grafikdesign, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GDPR made easy

5,0 vor 5 Jahren

Kommentare: GDPR is tedious; I'm a web designer but suddenly I'm supposed to be a lawyer too. Iubenda takes that problem away and gives me peace of mind.

Vorteile:

It's easy to set up and can be implemented on a Wordpress site with a simple plugin.

Nachteile:

I prefer to pay per site, and Iubenda is 'one size fits all'. Whether it's a simple one page site or a complex multi page site, the price is the same. More flexible pricing would be good or, better still, more availability of the free version for small projects.

massimo
coach in Italien
Personalwesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

great tool

5,0 vor 2 Jahren

Kommentare: Very good. Definitely a good buy.

Vorteile:

the customer care is outstanding. If you have a problem they will help to fix it.

Nachteile:

The layout is not always intuitive and it requires a little practice to get used to it.

Ute
IT-Trainer in Deutschland
E-Learning, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Making the life of single business owners easier!

5,0 vor 3 Jahren

Kommentare: Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.

Vorteile:

You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job. Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed. This is he way, you find time for all the things, that you need to run your business and make money.

Nachteile:

Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Solution

5,0 vor 6 Jahren

Kommentare: Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.

Vorteile:

Very easy to use. And support is super accessible & helpful.

Nachteile:

No complaints! It's done everything I need and I've discovered more.

Antwort von iubenda

vor 6 Jahren

Hello, Thank you for taking your time for leaving this feedback, it is very important for us. We are happy our service has been useful to you and we are constantly working in order to add new features and clauses. Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good solution for SMBs to manage their GDPR needs

4,0 vor 6 Jahren

Kommentare: I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage the privacy and cookies policies for my clients.

Vorteile:

Comprehensive set of tools, available in different languages, Wordpress plugin.

Nachteile:

Maybe not suitable for complex solutions, could be pricey for websites with high traffic.

Mino
Web master in Italien
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Iubenda Licence Pro

5,0 vor 6 Jahren

Kommentare: I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Vorteile:

Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price

Nachteile:

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.

Steven
Founder in USA
E-Learning, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Saves me from chasing Attorneys

5,0 vor 5 Jahren

Kommentare: Their service, product and customer service have all made the price worth it. You should at least consider trying this out, you will see the savings in the long run, especially if you're running a high volume site (and not just a hobby site).

Vorteile:

It does a lot of work for you. Takes care of document structure and makes sure you don't forget a critical section. I also really like how it scans my website and lets me know what I should consider including in my policies.

Nachteile:

It is a bit pricey, you pay per site. But when you think about how much time and energy this saves in finding an attorney to help with this, it is worth it.

Luigi
CEO in Italien
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

everything ok

4,0 vor 3 Jahren

Kommentare: ok

Vorteile:

quick and efficient and easy to be installed

Nachteile:

too expensive the service and the extention

Silvia
Responsabile in Italien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Iubenda review

5,0 vor 5 Jahren

Vorteile:

Even if it looks like that is complicated you just chat with the support and they are extremely helpful

Nachteile:

Overall is a good services, I don't find anything that it's too complicated

Sara
none in Tschechien
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good Service

5,0 vor 6 Jahren

Kommentare: Good support
Good tools

Vorteile:

I tried the cookie solution offer by Iubenda and it's easy to configure, Iubenda it's also offering free interesting webinar and Q&A sessions. I needed to ask the support few questions and they answer very quickly. Positive experience!!!

Nachteile:

The software could detect automatically cookies that are in the website

Antwort von iubenda

vor 6 Jahren

Hello Sara, thank you for the feedback, it's very appreciated! I'm glad to inform you that we are constantly working in order to improve the Generator and add new features hence the auto detection of cookies could be one of these future additions. Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Eduardo
Manager - COO in Brasilien
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Practicality in the Adjustments to the Legislation

4,0 vor 4 Jahren

Kommentare: We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!

Vorteile:

- Automatic detection of technologies on the website / application; - Generation of the automated Privacy Policy, based on the website technologies; - Automated Terms of Use and Cookie Policy generator; - Customizable cookie consent banner.

Nachteile:

- Implementation on wordpress sites is still a bit complicated, despite the plugin; - It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection; - It is not possible to leave cookies and external scripts previously enabled for the user.

In Betracht gezogene Alternativen: OneTrust

Gründe für den Wechsel zu iubenda: Lifetimedeal offer, certification program.

Emanuele
marketing in Italien
Verifizierter Nutzer auf LinkedIn
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

privacy policy software

5,0 vor 6 Jahren

Kommentare: fast in generating policies

Vorteile:

the way to add function easily for the privacy and cookie policy

Nachteile:

the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time

Claudia
Admin Dept in Italien
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IUBENDA

4,0 vor 5 Jahren

Vorteile:

Iubenda is really simple to use , the dashboard is intuitive and the support team is always helpful and kind.

Nachteile:

I like the simplicity of use and the great utility.

Ava
Analyst in USA
Onlinemedien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great and easy to use

5,0 vor 3 Jahren

Kommentare: great, they keep my blog/website legal.

Vorteile:

I got a great deal for iubenda from appsumo, very satisfied.

Nachteile:

I don't have any complaints. I don't have any complaints.

Ruffinoni
Presidente in Italien
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy and intuitive

5,0 vor 3 Jahren

Vorteile:

Easy to use, excellent customer service. The program solved my problem.

Nachteile:

nothing in particular. It is very smart and intuitive.

Antonio
administrator in Italien
Internet, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Assistant an information

5,0 vor 6 Jahren

Kommentare: Excellent service. Staff and assistance excellent and very fast and clear.Thanks to everyone and congratulations

Vorteile:

professionalism and service offered. very helpful

Nachteile:

a little bit of difficulty in understanding all the things that must be done

Antwort von iubenda

vor 6 Jahren

Hello Antonio, Thank you for your review! We are happy that our service has been useful to you. If you happen to need assistance, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website.