Best Multipurpose Social ROI Tool for the Money

Bewertet am 11.3.2018
Ksenia B.
HR manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.

Vorteile: Everything is so clear and easy to find. The charts are so nicely produced they can practically just be exported straight into a client report.

Nachteile: There can be a LOT of data, and sometimes whats on the dashboard is just a taster, so you have to deep dive. Similarly, sometimes the specific reports don't have what is on the dashboard so you can do a lot of back-and-forth. Also, there are some data sets for which I would love an exact number, but it reports as a 'per 1000 users'

Antwort des Softwareanbieters

von Socialbakers an 12.12.2018

Hi Ksenia!

Thank you for taking the time to give us your feedback!

We're glad to hear you're pleased with the quality of the reports you can produce with Socialbakers and that you're finding our platform useful for monitoring and benchmarking your pages' performance.

We're continually working on ways to improve the service we offer our customers, to ensure that the data you get has the fine detail you require.

Best, Socialbakers Team

Analyzing Metrics with Social Bakers

Bewertet am 27.1.2019
Kaylee D.
Editorial Associate
Konsumgüter, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: SocialBakers allows our team to analyze metrics in one platform, rather than multiple. The filtering functionality and ability to pull reports is extremely helpful.

Nachteile: Reports downloaded from SocialBakers are not the prettiest for sharing across various teams.

Antwort des Softwareanbieters

von Socialbakers an 6.2.2019

Kaylee,

Josh, your account manager, can help you with your reports and their presentation; please give him a call.

The value of being able to analyze and report on all your social profiles in one place is indeed an advantage.

Thank you for your review!

All the Best, Simon and Josh,
Socialbakers Team

Exciting Tool for Social Media Marketing

Bewertet am 14.12.2018
Verifizierter Rezensent
Kenya Business Lead
Internet, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I was able to improve my performance reaching out to fans on the pages I managed online. The analytics came in handy as it allowed me to assess and redirect my efforts to make the most of the software.

Vorteile: What I love most about this tool is the simplicity and how it makes it allows you to track keywords on every social network.

Nachteile: If there is anything I least like about social bakers it will be the notifications but can't do without them either.

Antwort des Softwareanbieters

von Socialbakers an 23.1.2019

Hello!

Simple & Smart; We're happy to hear you¿re finding our service Valuable & Useful.

Please tell us how you would like to see our notification? We'd love to know your thoughts, we will enhance this essential aspect.

Thank you for your review!

All the best, Simon

Socialbakers Suite is your answer to better social media Analysis

Bewertet am 5.11.2019
Praachi J.
Strategy Intern
Marketing & Werbung, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I had a good experience working on it and would recommend to fellow marketers who are dealing with social media analytics and advertising.

Vorteile: The software is easy to use and has a very engaging interface. It facilitates smooth downloading of data from various social media platforms and thus supports companies in analysis.
It is an excellent tool for audience targeting, analysis, social listening, and gives great insight into the social media platforms, thereby empowering marketers to take well informed decisions.

Nachteile: Having advanced and more detailed analysis through improved dash boards and graphs will be beneficial.

Best tool for all social media platforms

Bewertet am 23.8.2019
Verifizierter Rezensent
Social Media Analyst
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it was nice experience as my client was very happy with the quality of insights which I garned from Social bakers. Though I used it 3-4 times but really like its quality though live data cannot be tracked which is negative feature in it

Vorteile: Though i used it 3 times but i like its way of extracting data and its data effectiveness is also better than other tools, It is easy to use and its visualization part is also good. Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report

Nachteile: Pricing is high and one thing is that for one client we can only purchase one account, so for every client, we have to purchase another account unlike other platforms which give multiple or unlimited accounts creation

Antwort des Softwareanbieters

von Socialbakers an 13.9.2019

Yes, data is our bag; it's the essence of all we do. As alluded, accurate, reliable analysis of your clients' marketing performance provides the ability to prove ROI. It certainly sounds like you and your clients are on the same page where it comes to Ads spending and budget priorities.

Please do not hesitate to contact your account manager on configuring user permissions and roles. They can help with enabling secure access and closed views across multiple clients; also, they have news on Settings functionality to come.

All the best from
Monica, Liborio & Simon
Socialbakers

It is a good tool to compare the content and performance of social networks

Bewertet am 14.6.2018
Verifizierter Rezensent
Analista de redes sociales
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The tool allows the measurement of the profiles in own networks and of the competition, this allows to understand the lines of future content and of better performance.

Vorteile: What I like most is the visuals of its graphics, in addition to letting you know if the content of the competition has been sponsored

Nachteile: It is an expensive tool for small and medium enterprises, which hinders the use of it for them.

Antwort des Softwareanbieters

von Socialbakers an 12.12.2018

Hello!

First of all, thank you for your feedback.

We are pleased that your experience with Socialbakers, and specifically Promoted Post Detection, has been a pleasant one.

We are committed to providing the very best quality service possible and continually invest in updates and improvements to the platform. Our knowledgeable sales team is always happy to discuss pricing and package option for small and medium enterprises.

Best,
Socialbakers Team

All-in-one smart social media marketing suite

Bewertet am 30.1.2018
Andrey F.
Business Development
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Research on competitors social media content.

Vorteile: Our favorite Socialbakers feature is analysis of Facebook Profiles when you can see which posts had the most engagements and which results they achieved running a particular social media campaign.

Nachteile: I don't like that there's a limit for time range. I also wish there were more data points for export and content search tools.

Antwort des Softwareanbieters

von Socialbakers an 12.12.2018

Hi Andrey,

Thank you so much for taking the time to send us feedback, we appreciate it. We¿re glad to hear that you are finding it useful to track your Facebook campaigns with Socialbakers and keeping up-to-date with your competition!

Your dashboards have a time limit as a current overview of your data - but you can always hop over to analytics to deep dive into the data you¿re interested in tracking further back. Just select a platform and page you'd like to look into and adjust the period.

Best,
Socialbakers

Great tool

Bewertet am 21.12.2018
Kaïs B.
Content creator
Internet, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This software helped me a lot doing my social media monthly reports (especially Facebook & twitter ).

Nachteile: I couldn't get any report of my facebook groups .

Antwort des Softwareanbieters

von Socialbakers an 23.1.2019

Kaïs, hi!

If you want custom reports, you can always get in touch with our knowledgeable account managers; they¿ll be happy to help you out with these!

Thank you for taking the time to add your thoughts about our service.

All the Best, Simon, Socialbakers Team

Great graphs and tools - limited features

Bewertet am 22.10.2019
Verifizierter Rezensent
Founder
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I needed a tool that prepares nice reports for clients. It works well.

Vorteile: The graphs are really nice and customizable. Provides great information to share with clients and proper looking reports

Nachteile: Wish there were more instagram insights and more social integrations for the tool. It feels like a dated and underdeveloped product over the years.

Bewertet am 5.11.2018
Adam S.
Senior Manager, Technical Support & Customer Service
Computer-Hardware, 501-1.000 Mitarbeiter
Quelle des Nutzers 
Quelle: GetApp
1/5
Gesamt
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Social Bakers are not a cheap product but the information you gain and insights are well worth it.

Bewertet am 18.1.2018
Tracey M.
Digital Media Consultant
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: You won't be disappointed when you get your hands into Socialbakers Analytics Plus. The depth of information along with the simplicity of the way it can be presented will leave everyone satisfied.

Nachteile: Possibly a little pricey but hopefully that means many more upgrades will be along to make it worth that bit more!

Antwort des Softwareanbieters

von Socialbakers an 12.12.2018

Hi Tracey,

Thank you for your feedback, we¿re glad to hear that you are finding our product and resulting insights useful!

On price: we're continually investing in improving and upgrading the service we provide, committed as we are to delivering quality. Our sales team is always available to discuss individually tailored and priced package options based on your business needs and goals.

Best,
Socialbakers Team

Great sales people with a product that doesn't deliver

Bewertet am 2.4.2019
Verifizierter Rezensent
Director of Digital Communications
Hochschulbildung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Sales process was smooth, although once we agreed, they were extremely aggressive in getting everything signed. It went downhill from there.

Vorteile: Their sales team is top notch. They offer what sounds like the world and (no surprise) are willing to promise you everything.

Nachteile: It simply doesn't function. Posts published without approval, posts didn't publish at all. Even after we stopped using the platform, posts that we deleted went out on our platforms.

The Socialbakers Suite helps me manage engagement of online paid content

Bewertet am 5.7.2018
Verifizierter Rezensent
Director, Executive Projects (Office of the DHS Director)
Staatsverwaltung
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: Of all the many social media content management suites, I think that Socialbakers is one of the best. It helps me see trends for how many people are engaged with my paid content campaigns.

Nachteile: I haven't found a flaw or had an issue using this software just yet. It meets all of my business needs at the current time.

Antwort des Softwareanbieters

von Socialbakers an 12.12.2018

Hello!

Thank you for your feedback. We are so happy to hear that our service is helping you so effectively in tracking your campaign performance and engagement!

Best,
Socialbakers Team