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Über Eyefinity EHR
EHR-Lösung, mit der Ärzte Rezepte, diagnostische Bilder, den Verlauf von Untersuchungen, die Überprüfung von Dokumenten und vieles mehr verwalten können.
Easy to use, and video tutorials are very good.
Can not see previous cd or iop when you are entering current data, have to back out two screens then go back in (terrible for glaucoma or medical patients).
Nutzerbewertungen filtern (36)
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Nutzerbewertungen filtern (36)
In Betracht gezogene Alternativen:
Convenient - easy to use; comprehensive EHR solution.
Kommentare: Convenient - easy to use; comprehensive EHR solution.
Vorteile:
The iPad app is a great addition to the system.
Nachteile:
Would like the fax function to be able to not only send but also receive.
Antwort von Eyefinity
letzten Monat
Hi Dr. N, We’re happy to hear that you find Eyefinity EHR to be convenient and easy to use. Thank you for your feedback about the fax function. We’re dedicated to continual improvement and appreciate you taking the time to provide feedback. The Eyefinity Team
In Betracht gezogene Alternativen:
Make the Change!
Kommentare: Great support when we switched over from Exam Writer and continued support to this day after years of use! I absolutely love how intuitive the iPad is making it easy for new staff to learn. Overall my office flow is so much more efficient. One of the best decisions I ever made was switching to Eyefinity EHR.
Vorteile:
I love the standardization with Eyefinity EHR. Nothing gets overlooked during an exam because the process is the same, no matter the patient. But my favorite feature is using the iPad. It allows me to show patients what I’m doing in real time and makes the exam more personal.
Nachteile:
Not being able to see sticky notes outside of a visit
Antwort von Eyefinity
vor 2 Monaten
Hi Dr. C, We’re so glad to hear you’re enjoying Eyefinity EHR and that it enables you to make exams more personal while streamlining the process. Thank you for taking the time to leave a review! The Eyefinity Team
In Betracht gezogene Alternativen:
Stay with ExamWriter
Kommentare: ExamWriter is much better clinically than EHR. For doctors it is easier to follow, easier to document. We wouldn't have change to EHR if Officemate was more compatible with VSP and billing process. It's like EHR was developed and whether it was any good or not, Eyefinity was going to stay with it for some reason that had nothing to do with clinical efficiency. I would tell someone to stay with ExamWriter.
Vorteile:
It links with EPM for orders, billing. Fax letter feature is nice. Pharmacy link is nice.
Nachteile:
Clumsy, cumbersome, inefficient, obviously not written by a doctor. The iPad version is so different than the desktop version it is like a different program. The CL order and finalizing process is not intuitive at all. Auto coding feature is 100% wrong with every VSP patient. Way too many steps to achieve simple processes like printing an Rx. And the inability to "name" an Rx outside of it's limited list of Rx types is limiting. (i.e. Hobby/Sports is a category. You can't label an Rx "Music" or "Golf". Dumb. Try ordering an SCL in one eye and hybrid in the other. RGP orders do not forward properly. The CL trial feature is confusing when using multiple CLs with multiple Cl types. It is lame that you have to finalize a record before sending a letter for a referral without "Preliminary" showing up on the letter to a specialist. Sometimes there is no time finalize a record before sending the referral during an exam. The need to commit a "Plan" before a diagnosis is not at all practical. It does not follow a SOAP process that all doctors are trained to follow. The body indicator feature simple gets in the way of clinical drawings when drawing a pathology.
Antwort von Eyefinity
vor 2 Monaten
Dear Dr. F, Thank you for taking the time to share your feedback. We appreciate your honesty. Our goal is to provide you with solutions that enhance your workflows and make it easier to care for patients. While it's great news that some features are working well for you, we are disappointed to hear that Eyefinity EHR hasn't met your overall expectations. We value your detailed input and would love to have a deeper conversation about your experience. To get in touch with an Eyefinity EHR expert, please reach out at 800.942.5353 so we can discuss a solution that works better for you. Thanks again for your feedback. The Eyefinity Team
In Betracht gezogene Alternativen:
Best EHR!
Kommentare: EyeFinity EHR has been an exceptional addition to our practice.
Vorteile:
EyeFinity EHR has been a fantastic system for our practice. One of the standout features is the iPad app, which allows our doctors to remain fully present and engaged with patients during exams, rather than having to turn away to use a computer. This helps maintain a personal connection with patients and enhances the overall experience. The system itself is incredibly user-friendly, with one-touch charting that makes documenting exams quick and efficient. The intuitive design of the interface ensures that our workflow is smooth, allowing us to focus more on patient care. Overall, EyeFinity EHR has been an excellent addition to our practice, combining convenience with a strong patient-centered approach.
Nachteile:
I have zero cons. It's been great all the way around.
Antwort von Eyefinity
vor 2 Wochen
Hi Kami, We’re thrilled to hear that the Eyefinity® EHR iPad app has made it easy for you and your staff to maintain personal connections with patients and that it’s been an excellent addition to your practice. Thank you for your review, The Eyefinity Team
In Betracht gezogene Alternativen:
Quick and efficient EHR
Kommentare: It has been great. Reduced charting time by over 50% from exam writer.
Vorteile:
The Ipad app makes it so quick and easy to chart.
Nachteile:
The software is still fairly new so there is a lot of room for improvement. They release updates ever 2 mos or so correcting these issues.
Antwort von Eyefinity
vor 2 Tagen
Hi Dr. E, We’re happy to hear that the Eyefinity EHR® iPad App has reduced your charting time by 50% since switching from ExamWRITER®. We’re dedicated to continual improvement and appreciate your patience during updates. Thank you for your review, The Eyefinity Team
Eyefinity EHR
Kommentare: Okay software. Not bad, but nothing great stands out either. It does have high ease of use and keeps documents secure. It lacks in customability compared to similar softwares.
Vorteile:
Simple, ease of use. Software is quick to learn, making the training of new employees quicker.
Nachteile:
Not very customizable compared to other EHR software. Software seems to lag often.
Antwort von Eyefinity
vor 2 Monaten
Hi Taylor, We’re thrilled to hear that you're saving time training new employees and find Eyefinity EHR easy to use. We appreciate your honest review and would like to share that some customizability is limited for security and compliance. If you have additional questions, please reach out to our support team at 800.942.5353. Thank you, The Eyefinity Team
In Betracht gezogene Alternativen:
Long term user to Eyefinity
Kommentare: Overall a positive experience. Couldn’t practice without it
Vorteile:
Ease of use. Easy to document exam findings.
Nachteile:
Sometimes the updates can be difficult Missing features that you were used to using the day before
Antwort von Eyefinity
vor 2 Tagen
Hi Dr. B, We’re thrilled to hear that you’re enjoying Eyefinity EHR® and that our software is an essential part of your practice. We are always looking to make improvements and appreciate your patience during updates. Thank you for your review, The Eyefinity Team
Better than nothing
Kommentare: The very simple eye exams are easy but people with multiple issues take forever to complete an exam. Poor ability to notify front desk about referrals, not easy to find glasses orders or contact orders without logging into a separate system.
Vorteile:
Auto fill capabilities make it helpful. Integrated with my autophoropter which is great.
Nachteile:
Scrolling. More scrolling. If I’m using a 24 inch monitor I should not have to constantly scroll up and down to finish an exam element. Fit everything within the screen. Don’t take up half my work area on static information I don’t need when performing an exam. Inability to easily see what is in the practice management side. So much of what we do involves the front deck and opticians, who only use the pm side. There is no way to communicate to front desk or see if glasses or contacts were ordered without logging into a separate system.
Antwort von Eyefinity
vor 2 Monaten
Hi Dr. N, We’re happy to hear that you’ve enjoyed the autofill capabilities of Eyefinity EHR and appreciate you taking the time to leave an honest review. We’re sorry to hear that you’re having trouble viewing orders and that the current screen setup is challenging. You may be pleased to know our Eyefinity EHR team is working toward eliminating scrolls and clicks with each software update—we hope the incremental changes improve your experience! Please reach out to us at 800.942.5353 for additional support. Thank you, The Eyefinity Team
Eyefinity for eye care needs
Kommentare: An ehr system that gets the job done but could use some revisions to make it faster.
Vorteile:
It’s a complete ehr system that specifically addresses eye care provider needs.
Nachteile:
Very click heavy. Contains far too much information such as every contact lens known to man. Only about 50 percent of those contacts are still used today.
Antwort von Eyefinity
vor 6 Monaten
Hello, Paul. Thanks for taking the time to leave feedback about Eyefinity EHR. We’re glad to hear you feel Eyefinity EHR is a comprehensive tool for your office—we work hard to make sure it has everything eye care providers need! We'd like to hear more about your ideas to improve software efficiency. If you’re interested in sharing more details about your experience, please reach out to ehrsupport@eyefinity.com. - The Eyefinity Team
Great features but not perfected yet.
Vorteile:
The protocol system they have setup makes charting so much faster and reliable. No more training staff and having to go back and edit before signing off. Love the AI integration.
Nachteile:
EHR and EPM work on two different platforms rather than one system. Dont love the confusion that comes with that
Antwort von Eyefinity
vor 7 Monaten
Hi Charlotte – Congratulations on your recent transition to Eyefinity Practice Management and Eyefinity EHR! Change is never easy, so we are happy to hear that your experience with our product has been mostly positive. Like you, we are always evaluating our business to uncover new efficiencies and areas for improvement, so we greatly value user feedback to help us focus our efforts where we can make the greatest impact. It sounds like you're deriving a lot of value from our protocols, workflows, and role-based permissions. To help propel newer users into super-user status, each year Eyefinity hosts multiple in-person training conventions across the U.S. We hope you’ll find one that works for your schedule so you can connect with a peer network and begin sharing best practices. Thank you for taking the time to share your thoughts with us – and others! - The Eyefinity Team
Pleased With Eyefinity EHR
Kommentare: My experience with EEHR is from the beginning. This EEHR continues to grow and develop month by month and year by year. I like it, my staff likes it and patients really think it is cool that all of their all exam information is captured on a small tablet. I use a mini iPad.
Vorteile:
The iPad application. The mobility of having patient information at my fingers tips at any time or place.
Nachteile:
The software works for me, so I have no complaints.
Antwort von Eyefinity
vor 2 Monaten
Hi Dr. Bass, We’re thrilled to hear that using Eyefinity EHR on the iPad helps you connect with your patients and that your staff is enjoying the platform. Thank you for taking the time to share your feedback! The Eyefinity Team
Practicing is fun again.
Kommentare: EHR allows me to see more patients daily and thus increase my daily productivity. I can now take an extra day off a week and maintain the same income.
Vorteile:
I love practicing in a way that allows me to face the patient. No longer is my back turned for most of the visit
Nachteile:
Actually nothing EHR is so much easier to use than Examwriter
Antwort von Eyefinity
letzten Monat
Hi Dr. W, We’re thrilled to hear that Eyefinity EHR makes practicing fun again, and that you are able to focus on your patients during each visit rather than having your back turned. It’s fantastic to hear that our software has allowed you to take an extra day off as well. Thank you for leaving a review, The Eyefinity Team
A very good EHR with great upside
Kommentare: Over all as an earlier adapter I have been happy the see the software evolve at a decent pace.
Vorteile:
Protocols allow for increased speed and efficiency. For a medically oriented practice like ours I love the high levels of documentation possible. Routine or wellness eye exams are very quick and efficient. The smart fields are a good feature as well as quick documentation of visual acuities. The ability to import prescription medications from the patient's pharmacy is a great timesaver and enhances accuracy.
Nachteile:
The documentation for newer technologies like OCT angiography, Digital color vision testing, ERG's, Dark Adaptometry etc needs to be improved upon for better customization and flow. The most common dosages of prescription medications need to be better customized per user for automated filling of data fields.
Easy to make and prepare charts
Kommentare: Overall I like EHR. It's easy to use and the design is aesthetically pleasing. I can find all of the pertinent chart info on the left side and quickly see particular chart highlights on the right side beside each visit.
Vorteile:
Everything is laid out very plainly in EHR so it's easy to use. I like the sidebar on the left side showing a quick recap of the patient chart (med history, ocular history, meds, allergies, family history). For other softwares, I have to scroll through individual pages.
Nachteile:
I always have trouble remembering where the pharmacy and PCP tab is. It should be a little easier to find those since they're used a lot.
Antwort von Eyefinity
vor 2 Jahren
Dear Katie, Thank you for your kind words about Eyefinity EHR. We are thrilled to hear our solution makes your day easier and more efficient. We will also pass your feedback about the pharmacy and PCP tab placement on to our development team feedback like yours makes our software even better! Thanks again for taking the time to let us know what you think. - The Eyefinity Team
Best EHR I’ve used
Vorteile:
Most sound EHR I have ever used. I highly recommend. Been using since 2018.
Nachteile:
I have nothing negative to say love it!!!!
Antwort von Eyefinity
vor 2 Tagen
Hi Dr. S, We’re excited to hear that Eyefinity EHR® is the best EHR software you’ve ever used, and that switching to Eyefinity’s cloud-based software has made your life easier. Thank you, The Eyefinity® Team
Do companies beta test.
Kommentare: Terrible, see above.
Vorteile:
obsoletely nothing. There is nothing I could say to recommend this, unless you want to recommend it to your competition to make them less efficient.
Nachteile:
Everything. Looks like it was put together by a five year old. Have to tap through multiple screens to get where you want to go (vs revolution emr where you can see everything in side bars). Can not see previous cd or iop when you are entering current data, have to back out two screens then go back in (terrible for glaucoma or medical patients). Will not let you enter previous contact data unless you enter an rx (how many patients can remember they are in oasys but do not remember there rx). Should I go on? This has added 2-4 minutes per pt for regular exams, probably closer to 5 minutes per pt for medical (do the math on a 15-20 pt day.
Frustrating
Vorteile:
Autofill options and drawing option.......
Nachteile:
Way too many tabs making it difficult to complete charting with ease and effectiveness. Everything is too time-consuming when clicking through multiple tabs. Does not give you the ability to customize.
Antwort von Eyefinity
vor 2 Jahren
Dear Zelmira, Thank you for taking the time to share your thoughts with us. We would like to hear more about your experience with some of the workflow options in Eyefinity EHR. To reach a customer success manager, contact ehrsupport@eyefinity.com or call 800.942.5353. Thank you again for reaching out and providing your honest feedback. - The Eyefinity Team
Was a solid EMR software system
Kommentare: Great. No complaints except for with EPM which was the reason our office switched to Revolution.
Vorteile:
Everything was easy to learn, use and understand. I liked that it was simplified but that you could easily add in notes or changes that needed to be made to a patient's chart. It integrated flawlessly with EPM.
Nachteile:
There really wasn't much I disliked about this software. In the end we did ultimately decide to switch to Revolution.
Great Product
Vorteile:
Being able to communicate with staff or Dr's during a busy work day with the Intramail. Dr's being able to use the DirectMail to forward notes and referrals to other offices has been much more effective and faster than faxing paperwork.
Nachteile:
Adding a modifier to Contact lens fitting codes (or any other modifier) is to long of a process. Error messages coming up during pt exam in the room
Keeps getting better
Kommentare: E prescribing and referral letters are so much easier than they were in the past. What time savers.
Vorteile:
The thing that I like most about the software is that enhancements are made on a regular basis based on user feedback. New features are added regularly that make work flow and efficiency better. The patient portal is an example of this.
Nachteile:
I wish that the software was more seamless from EHR to EPM. I wish I had only one program that did everything. I know that this is by design and may not be a reasonable request.
Great Functions and customer service
Vorteile:
Many Features. Fast response when issues arise. Many ways to contact Tech support including facebook
Nachteile:
Very difficult to navigate. It almost feels that the software is still in development. Somethings work great and others not so much. way two many steps and clicks to get to what should be a simple task.
Eyefinity upgrade
Kommentare: This is modern day office mate, the set up of information just makes sense and staff enjoys using it aside from the minor frustrations
Vorteile:
Ability to attach all of our screening devices to automatically load into system, system keeps track of last exam and families last exams so when you are on the phone you can recommend that it is time for family members exams. Ability to use tablet or desktop
Nachteile:
Contact lens input in exam is better but still time consuming and difficult, speed issues, internet blames EHR and EHR blames internet with no solution.
Eyefinity EHR
Kommentare: Clunky but better than Officemate
Vorteile:
iPads can get heavy but much better than computers
Nachteile:
Time consuming when trying to put in examinations
Must have practice management system( Officemate or Eyefinity PMS) separate from EHR
Kommentare: Quite a long learning curve to get 92014/ 92004 code billed right for getting paid properly. Examwriter was more intuitive and "copied" what you wanted forwarded for future visits.
Vorteile:
contact lens products load correctly, but must be priced in practice management system correctly
Nachteile:
Using OfficeMate eyeglass order notes section to type exam notes (VA cc or sc, c/d ratio, iop) efficiently while in exam lane with patient , then I chart exam in Eyefinity EHR at my office desk. This improves my efficiency. Can really get bogged down performing contact lens trials, etc. as it is data driven. Does not copy forward previous findings like c/d ratio, cataracts, and other medical but can import previous spec rx and cl rx. Must read previous visits prior to seeing patient, whereas Examwriter "saw" historical findings and copied forward ( something Medicare doesn't approve of).
Why I love my u
Vorteile:
cloud based, navigating in the exams are very user friendly. Love the app
Nachteile:
not as customizable especially in the letters