Bewertet am 10.7.2018
Perfect for scale
Kommentare: Lowers manual data entry/process from 40+ hours a month down to 2-3. My staff spends their time doing things they WANT to do as part of the program, instead of spending it, well, doing admin work. Our entire nonprofit is run through this software and it makes scaling incredibly easy. Want a new chapter? Boom! No problem. The issue is finding someone to run it - not running it!
Vorteile: There's a character limit so - I love how versatile this is. Need a new feature? Just ask! Try getting someone from customer support at Blackbaud who can help you with this, because you can't. You're bound by Blackbaud's restrictions and what they decide they want to add, when they want to add it. Argenta is the complete opposite so if you need a feature - niche or not - they can help. Plus, this is completely scaleable. If you're growing, they grow, too. Argenta is at the forefront of tech automation that nonprofits desperately need to get on board with, because it will help them lower cost in the long run, and lower volunteer attrition by minimizing the amount of administrative work that bores volunteers to death. I spent 10 hours trying to learn that the "free" Salesforce licenses I got will cost us (way more than Argenta) to build out to our needs, and Argenta had most of it already built in. Above all else, the price is fantastic. Small to large, they have a price that fits you best. Monthly fee is way lower than anything else I researched. For our small nonprofit, it's perfect.
Nachteile: There is a whole lot about other websites that I can go on about what I like least about their software, but I don't really have anything about this one. Everything I see if I don't like it - is fixable. A potential con for non-tech people is that this may seem overwhelming with the possibilities. If you have the patience for Salesforce, eTapestry, or Blackbaud, then you for SURE are capable of picking up Argenta in like, 1/10th of the time and with greater expertise. Think simply about what you want: what is the action you want from [x] feature? What's the problem you want to solve? Then build from there.
Bewertet am 13.7.2018
Best response time, knowledgeable, simple yet complex, easily affordable, STELLAR!!
Kommentare: The benefits are unlimited. Easy to use, information all in one spot, easy to replicate, time saver, world wide access but totally secure and my favorite... the ability to have special reports created for our special needs.
The software's programmers speak english, and listen to your needs. They make the program work for you, not you working for the program. Everything is in one place. We used to be in four different programs supporting all that Argenta can do in one program. We love it.
Additionally, we are looking to replicate our program across the nation, this program has the ability to grow with us!
Nachteile: Our other systems didn't speak the same language as this new software. That led to a little confusion and some slight challenges in the 'data dump' from four systems to the one system. Having not done this before, the startup time took much longer than I expected. Not their problem, ours... but they made it as smooth a transition as possible to enable us to capture 95% of 15 years of old data correctly.
Bewertet am 10.7.2018
Everything we need. We canceled all our other subscriptions and saved tons of money.
Kommentare: It has changed the way we work. It saves us so much time because most of our processes are automated now. Every part works together and that is the best part. No more extra apps.
Vorteile: The customer service. We have a strong relationship with our account manager. She understands our operations and works closely with us so all of our daily work is covered. This software has everything we need. We thought we would have to supplement it with other apps, but no. They gave us everything for one price. They never charge extra for modules either, but they are always willing to build custom forms or apps for us.
Nachteile: We would like to have even more customization. It does take some additional fees to have items worked on.
Bewertet am 13.8.2019
Use of Argenta by Political Organizations
Kommentare: No business problems whatsoever. Devscape is a great organization to be helping us.
Vorteile: Intuitive and user friendly interface. Absolutely fantastic technical support. Basic database has been very adaptable to our needs for managing members, volunteers, and donors. Great company to work with!!
Nachteile: The software is so complete that it takes quite awhile to appreciate its full functionality and potential applications for our political needs.