TrueCoach Erfahrungen

TrueCoach is the best!

Kommentare: This has been a phenomenal platform to grow my business on. I find the interface extremely manageable from the coaching side and from the client side as I program for myself using this software. Very easy to monitor results, communicate with clients, coordinated with payment plans, everything is really nicely integrated into one platform.

Vorteile:

I love how easy it is to organize a training plan for competitions, including book marking particular days and planning peaking, Deloads, etc.

Nachteile:

Has had some occasional glitches throughout the years but the customer service team has always been great about fixing any issues as they come up.

True Coach app review

Kommentare: My overall experience was good. I continue to use the app despite its flaws.

Vorteile:

User-friendly, and very easy to understand.

Nachteile:

The coach side of the app is not user-friendly and never works on a cell phone.

TrueCoach, a "true"value for coaches and trainers

Kommentare: I've used TrueCoach for over a year now. Our program is a basketball academy and we use this for a multitude of check-ins and plans. Without TrueCoach, we would've had to do manual check-ins, video recordings through WhatsApp, etc. Now we can pretty much do everything on TrueCoach instead of using multiple platforms

Vorteile:

The fact that you can customize plans for each client and also for large groups. It makes the user experience seemless

Nachteile:

Sometimes setting the assigned dates are bit confusing. Additionally, I wish you can see the compliance rate of different groups instead only of ALL clients.

Great Interface but...

Kommentare: All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost. Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.

Vorteile:

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client. The next best thing is its integration with MyFitnessPal.

Nachteile:

1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround. 2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view activity results in a white screen and needing to force close the app to restart. 3. Some clients' videos and pictures do not load and I cannot see or view them. Customer Support says to tell clients to do XYZ instead of resolving the problem. 4. Not easy to shift working/rest days on a client calendar. Would like to insert a rest day that simply pushes all other days to the right, or delete a day. Much like inserting and deleting cells in Excel. 5. Not easy to change a work schedule for two clients on the same program. I.e. one wants to do MWF while the other wants to do MThSa. Template is created for MWF but then the second client needs manual adjustment on their calendar.

Great coaching app

Kommentare: Great and very easy and straighforward to use

Vorteile:

Great app for coaches to set up clients program and very easy for clients to use with all tutorials. Also teacking progress and comment section is very useful

Nachteile:

Nothing, software is very easy to use for both, coaches and the clients

TrueCoach is the best programming software for coaches and trainers

Vorteile:

TrueCoach is a medium for translating value to my clients, monitoring their success and progress, and creating a consistent service.

Nachteile:

No contracts, no checking people into time slots in the gym, no scheduling system. The feature rollout has plateaued. It feels like TrueCoach is built and other companies will pass it in terms of the value prop. People are primarily on TrueCoach due to first mover advantage but will it stay that way?

Great remote coaching software

Kommentare: Great. So good for my coaching business! Means I can manage so many more clients than before

Vorteile:

TC is very convenient and streamlined to use. I can get programs out to remote clients quickly and they’re great quality from a customer perspective

Nachteile:

Sometimes fiddly when writing up different days, can’t save a draft without filling in all the exercises

Happy Coach, Happy Clients

Kommentare: overall I am happy with it

Vorteile:

Relatively straightforward and customizable

Nachteile:

nothing worth noting at this time which is good

Best online platform so far

Kommentare: I had a great trial run with TrueCoach. I am choosing them for my online training clients. I'm looking forward to new features shortly.

Vorteile:

I've used a few different online training platforms, but TrueCoach has been the easiest to navigate for me and the client. Has a clean look and has a good exercise library with correct form shown unlike some other platforms.

Nachteile:

There isn't a payment processing option, but is in work according to TC support. Has a few less features compared to competitors, but I know they have a lot in the works.

Saves Time

Vorteile:

Not expensive, great way to keep track of clients progress and easy to adjust clients plans.

Nachteile:

Nothing bad to say, love that it gives a free trial first.

Happy long time user

Kommentare: Satisfied. Like being able to go in per client per day and write workouts on the fly without having to sit down and write a full 6-week program.

Vorteile:

Like being able to go in per client per day and write workouts on the fly without having to sit down and write a full 6-week program.

Nachteile:

People that buy a 5 week program from me can't have access to the videos forever without me leaving them active and counting against my client cap and driving my monthly price up even though I'm not making money off of that client any more.

Ease of use and customer service.

Kommentare: It has been an excellent experience overall and from the beginning.

Vorteile:

Programming workouts is extremely easy, complete and thorough. I can make a skeleton plan or I can plan for one day. There are preloaded exercise videos which are extremely useful and usable.

Nachteile:

I’m still waiting for a platform for nutrition and nutrition coaching. There have been some additions on this but I’m hoping for a full nutrition platform.

Easy Use for Coaches

Kommentare: I had a bank account issue and multiple True Coach employees worked with me to get it settled. I find it very useful and easy to get started with. I also appreciate their webinars -- i attended one in the beginning and learned some useful tips

Vorteile:

I like how easy it is to design programming. I tried multiple softwares and True Coach looked cleanest on the coaching end of things

Nachteile:

I wish you could voice message in the messaging part

The best out there!

Kommentare: Overall, I have used this software for 3 years now and I wouldn't change to anything else. Best out there!

Vorteile:

I love being able to copy and paste training sessions onto the next week. Editing is super simple and my clients always get what they need. Responses are sent real-time and I can do everything from my phone if I have to.

Nachteile:

Sometimes it can be a little slow with the video uploads. Which can be frustrating for my clients.

The best option for individual fitness programming.

Kommentare: Our team loves TrueCoach. Other platforms I've used, especially in the functional fitness realm, can be limiting to certain types or styles of workouts. If I can dream it up, I can program it in TrueCoach. TrueCoach has greatly opened up our ability to remote coach effectively. It allows us to have a higher level of communication and connection with our off-site AND on-site clients through its multiple touchpoints from workout results, to comments, to chat features.

Vorteile:

Go beyond simply assigning sets and reps. The more freeform style of TrueCoach allows you to program more complex pieces and add nuance while still providing great organization of training cycles, weeks and individual workouts. I would love to see where they can go with the metrics tracking but it's already come a long way in the two years I've been using the software. TC seems to really listen to the coaches using the platform and continue to upgrade and innovate to improve the efficiency and experience of programming workouts. The addition of an iPhone app also greatly improved my client's experience by making it even easier to access workouts, communicate via message, access movement demo videos and smoothly upload their videos for me to review.

Nachteile:

Rarely, but on occasion, the screen will freeze up and/or not save the workout I'm in as intended. If the internet connection isn't stellar this seems to happen quite a bit more. Most noticeable when traveling and using other wifi sources. I've gotten home from trips and had people ask if I really wanted them to do the same workout 3 times? It hadn't shown that way on my end but clearly kept re-saving which was obvious when logging back in later.

Excellent Client Software, Solid Coach Software

Kommentare: Overall the software is functional and useful, with client experience being the priority and the primary reason I haven't changed software.

Vorteile:

The client side of the app is fantastic. I enjoy the way communication works and the ease of use for clients. Getting set up and running is fast and simple.

Nachteile:

The most time-consuming part of coaching is getting data into the software and then utilizing said data on the back end. I would like for some form of volume and load management within the software as well as a more "open" means of inputting different data or information to clients.

True Coach is the truth... for functional fitness.

Kommentare: I absolutely love True Coach. The platform is consistent with the direction of fitness and I believe their staff continues to keep their fingers on the pulse of the functional fitness industry.

Vorteile:

I love the library of information that is available to me. I’m a CrossFit enthusiast, certified by NASM-CPT, PES, CES, BCS, CNC (CNC pending), NCSF-CPT, and I believe it is within my scope of practice to use mixed modal training (I do not Rx benchmark WOD’s for clients), but not call it CrossFit. A lot of the exercises available are things that I use for clients, i.e., front squats, back squats, deadlifts, and kettlebell work. I even program for myself, which is a big plus for me. I especially like that True Coach doesn’t cater specifically to the Bodybuilding community (nothing against the BBC). Bodybuilding has its place, but the average consumer can find that stuff anywhere. Today, everone does bodybuilding splits. As a professional, its not my cup of tea. I also love the fact that i can program for online, in-person, and/or both types of clients. It makes my business scalable monitarily and is a great tool.

Nachteile:

I could use some waiver forms, or have the ability to upload my own. Maybe I haven’t looked hard enough, but that would be great. How about workout cards for the day... spoke with someone on how to blow up the workout on your screen, but something wirh an actual filing system/archive option. If i was given an opportunity to be a part of the True Coach team, I’d take it. I’d like to see calculations for measurements and more data - as it relates to the client, in order to quantify their improvements. Again, maybe I’m not looking hard enough at the platform.

All virtual coaches will one day use Fitbot. Not a question of if, but when they choose to adopt.

Vorteile:

My path in virtual coaching started entirely manual, adopting systems from several electronic formats like email and Drive. This process, which now looks archaic, resulted in an entire workday per week to catch up with non-automated tasks. These tasks ranged from sending workouts, collecting results, engaging in outreach, hunting down Youtube videos, etc. Fitbot slashed all of those manual process, I had to learn on the fly, and drafted them into an automated system. In summary, you could say my favorite aspect about Fitbot is the 'admin' work it does behind the scenes for me. I get to do more coaching, and less busy-work necessary to the management of clients.

Nachteile:

The software is still in it's infancy, and I do not default that. Universally humans are striving for connectivity. Ironically in an age of immediate internet access globally, our race is as LEAST connected as ever. Fitbot does provide depth in the connection of client-to-coach. However, Fitbot is missing client-to-client interactions. In the system of OPEX, for example, our immediate goal is to reach 1,000 simultaneous clients in a virtual system. My challenge to Fitbot is creating echosystems where that volume of individuals can meaningfully connect with tribes of 50-150 people like them. They need to feel engaged with seeing others' results and progressions, not watered down with a potential never-ending stream of results.

Review for TrueCoach

Kommentare: Overall, I've been extremely happy with TrueCoach and their customer service over the years. Communication has been improved over time as they've grown their team. Like I said previously, there have been some one-off issues in the past that disrupted my processes but were solved. After experimenting with similar software, nothing compares to TrueCoach.

Vorteile:

TrueCoach has provided a tool for me to be able to better communicate with my clients. Before TrueCoach I would spend countless hours messing with spreadsheets, email, and text messages. Their platform has allowed me to streamline my process so I can communicate better and more efficiently. The company is constantly innovating and reaching out to their clients for feedback that drives their improvements.

Nachteile:

Any software in its infancy will always have bugs and need improvements. Over the years there have been some issues that disabled usability or didn't allow me to access a feature at certain times. All in all, none of them have been a huge deal and they were eventually remediated. I'd like is billing/payment processing ability, but I know that has been in the works for a while long and assume there are good reasons it doesn't exist yet. The product works much better for individuals over teams. I'd love a platform where I could communicate with a team or group all at once vs solely in individual profiles. I.E. a chatroom or group similar to what exists on Facebook.

A Phenomenal System for Remote Coaching

Kommentare: overall TrueCoach is the system I have chosen for years and will continue to use, I do check out other systems periodically but non seem to have the smooth finish that they have

Vorteile:

I love the fact that it creates a easy to use and effective system to deliver remote coaching. for myself the majority of my clients are remote and don't have a lot of disposable income. But TrueCoach allows me to work with them easily through the remote delivery, and the price point makes it extremely affordable to use it as a management software for them when building my own would cost significantly more.

Nachteile:

there isn't much to hate about the system, its billed and designed to be an individual design remote coaching software and it does that phenomenally. But I do feel it lacks the ability to easily integrate or deliver mass market programs, ie cookie cutter programs. I would love to see them integrate a subscription service into their system which allows for mass market programs to be delivered using the admin accounts existing exercise library and programs, with an automatic cut off if payment is canceled or doesn't go through.

TrueCoach takes the hassle out of managing fitness programs

Kommentare: Like I said, I am generally happy with the software. But it needs scheduling and appointment reminder capabilities. I enjoy using TrueCoach but if a competitor comes along with comparable software that also includes the scheduling feature, I would likely switch to the competitor.

Vorteile:

I love the interface and capabilities of the software. In particular, it makes it easy to copy/paste workouts so that I can make minor adjustments to numbers over the course of a few weeks as my clients progress.

Nachteile:

I would like a scheduling capability built into the software. I should be able to see a calendar with all my clients listed and their times of appointments (and billing dates). TrueCoach should be able to send automated reminders to clients about their appointment times. This is an ABSOLUTE MUST!

André

Vorteile:

I like the flexibility of the software and the possibility to use own templates

Nachteile:

It is only in english and most of the options are for US Citizens, I would love to use TrueCoach in german and get the same usable add-ons.

Needs Improvement

Kommentare: Overall I find my experience with TrueCoach as "fine". I wouldn't recommend it, it has a way to go to be extremely functional and user friendly, but I think it has good foundations of it. I would recommend the app integrating an option where coach comments are almost "linked" in the general messages and a more user friendly calendar scheduling option.

Vorteile:

The interface is fairly easy to use, though at times not intuitive. The exercises I'm given by my coach are clearly labeled with easy ways to track progress from week to week by viewing "exercise history". I like that there is the ability to upload both video and pictures along with description, and that there's an easy way for me to message with my coach

Nachteile:

Sadly, I feel a lot of features can be improved. First of all, I have had multiple instances where I cannot upload my videos or pictures. I've had to restart the app entirely and lost progress, I've also had an entire workout that I've filled out completely disappear. The messaging can be great, but when my coach adds a comment to a workout I not only have to go to the app, I also have to go to "past", click the workout I *think* a new comment has been added to, and then I have to click a tiny message button on the top right hand corner to view the message at all. Workouts are set to the coach's time zone as well so when I am in the middle of a workout and cross over into their "midnight" (I'm behind them) it's considered missing a workout. I also wish that if I missed a workout, it rolled over to the next day.That brings me to my last point, from a client perspective it's incredibly disheartening when I miss a workout and there's a giant red X next to it. It would be MUCH better to have options where a client can catch up. There is also no option to reschedule a workout due to vacation etc. except on the coach end.

Hands Down Best Programming Software!

Vorteile:

There are many aspects of True Coach that I love. I love that I can not only attach exercise demo videos for my clients to see, but also that they can also attach videos of themselves doing the exercises for me to give feedback on. Additionally, I like that using the software allows me to keep track of past workouts, PRs, weights that clients used in exercises programmed, etc.. which makes it my job as a coach easier to progress clients appropriately. Furthermore, I just think that using the program appears much more professional than just sending out workouts via email or spreadsheets.

Nachteile:

Honestly there is nothing really that comes to mind that I don't like about this software. Maybe the only thing that would be nice to have would be some sort of way to invoice/collect payment from clients each month or maybe even to just send a reminder to collect payment from clients (even if its though a different app like venmo/paypal).

True Coach Revjew

Kommentare: I love true coach and think this is the best way to deliver individualized remote coaching and programs.

Vorteile:

Added video for movements. Free app download for clients Ability to build out programs and assign entire program to client. Movement video library Warm up and Cool down library

Nachteile:

No built in timer to assign a client an amrap or tabata or emom. Added cost / clients, would prefer just a straight monthly fee as clients go up and down.