I've used Infusionsoft at 2 businesses and it has been extremely useful.

Bewertet am 9.1.2018
Wesley B.
Sourcing Agent, Project Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It gets a lot done for you. There are various packages and tools that make it even better. And it's a great way to keep upcoming opportunities organized. Chat or call with their reps easily if you have an obstacle. Plus, I hear their office in Phoenix has an awesome cereal bar and the employees are happy.

Easy to understand marketplace

Bewertet am 3.12.2019
Curt N.
Founder
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Positive - it has helped us get the best pricing we can on freight

Vorteile: Freightos is a very intuitive and easy way for us to compare freight pricing across a number of providers

Nachteile: It would helpful if there was a repository to store our standard customs info, and other important information so that we didn't have to send over and over again to each freight forwarder we use.

Excellent product, saves us time & money

Bewertet am 21.8.2017
Jack F.
Owner
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The software is intuitive and works glitch free. On top of that, customer support is always there to help me through any unique shipping scenarios and make sure I get the best price.

Antwort des Softwareanbieters

von Freightos an 21.8.2017

Always a pleasure to hear from a happy customer!

BAD SERVICE

Bewertet am 20.11.2017
Andrea P.
CEO
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis

Nachteile: Believe me when I say stay away from this company. As far as I can see once they take your money they don't care about your shipment. They don't follow up any at all. I placed an order for pickup NY to NY which is just 1hr:30 minutes drive in traffic without traffic it's 1 hr. They didn't pick up my good on the date I gave them and no one reaches out and said gave me an update. I had to send an email the following business day to get an update. the following business day they didn't pick up my good until the next day and freightos didn't even follow up with the shipper. My goods got pickup up two days late and then today I get an email from them asking to pay additional after I paid to get my goods. I gave them accurate information in regards to pallet and cartons size so not my problem. Again take my advice and run don't use them. They want to charge me over 900 to ship from NY to NY which is hr drive.

Antwort des Softwareanbieters

von Freightos an 21.11.2017

Again, I¿m sorry that you had a poor experience. As our support team mentioned, it appears your supplier did not convey the required documentation to the trucker, causing both the delays and the fees. In addition, the trucker¿s official sizing report shows a larger shipment than initially booked. Freight is complicated and these things do happen but we feel like we have tried to provide the best possible support during the process nonetheless. I¿m sorry that you¿re experience was not the outstanding one we aim to provide.

Very easy to use even for beginners

Bewertet am 9.1.2018
Sandra H.
Product Development Manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: I have completed two shipments that were booked via the freightos website. I was concerned about how the import process would go as I didnt have previous experience with the documentation necessary. The process was very easy to complete and on the two occasions when I did have questions about documentation, I was able to get a timely answer for the 24 hour support team.

Nachteile: I would love to have a way to track prices over time between specific ports. That option doesn't appear to be available yet, but the ability to save a quote at a locked in price is almost as helpful.

BIG SCAM! They will give you great quotes, but will ask for 40% more when they hold your shipment!

Bewertet am 5.3.2018
Shaul R.
Founder
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis

Nachteile: after shipping for almost 5 years only with DHL and UPS, i found Frightos, which gave me amazing prices (Almost 20% less than any other shipping/ broker agency) Plus the Israeli salesman gave me a code for 10% off my entire order which was very tempting. I booked with them a shipment for supplies from China After picking up the products, they told me they had to adjust the price because the class of my products is diffrent due to shipping (never happened to me before) and they raised the price.
Well, I was thinking maybe it is true, and I paid it.
The second time I shipped with them (diffrent product), the same story happened. Here I was really mad because they are holding the products, not willing to release it, and want 30-40% more for the shipment.
This is a system and a business model. I talked to few more people that the same story happened to them. So be careful. They may seem cheap at first, but they will collect more after. Trust me. You better off with DHL UPS and FEDEX.

The way freighting should be.

Bewertet am 10.1.2018
Verifizierter Rezensent
Designer II
501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy fright services.

Vorteile: As a small business owner, I do not need or have the ability to get access to some of the premium courier services. Frightos has made it extremely easy for anyone to get the same kind of service large companies get.

Nachteile: It wasn't very straightforward about how the whole process works. Some things are left vague and I felt like I had to cross my fingers I did it right. A lot of money is on the line so a positive confirmation you did things correctly would be nice.

Made a complex problem simple - what more could you ask?

Bewertet am 26.1.2018
Sam B.
Manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of shipping internationally without the hassle.

Vorteile: The freightos software and site is very intuitive and easy to use when looking for shipping quotes. The quotes were easy to generate and were very accurate to my final cost. I was able to upload the documents needed and they forwarded on to the shipping company. It was almost so easy I thought surely something was gonna go wrong, but nope! Everything went perfectly.

Nachteile: I am a first-time importer into the USA so there was a few grey areas that I didn't know about until they were right in front of me. It would have been nice if there was some kind of video or checklist I could have gone through to make sure I crossed my T's and dotted my I's. Other than that it was flawless, went just as I expected.

Buyer's Stay Away WORST EVERY DO NOT USE

Bewertet am 13.7.2018
Cery P.
ceo
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: it got hung on the stars but then it was fine

Vorteile: it is a great idea, but this software and company are still in BETA still should not be on the market, they should know better

Nachteile: They blew our shipment and kept our money, they do not know their carriers like they say, THIS is a BIG SCAM

Great platform. Wonderful support team, I would like to mention Noah for a great service.

Bewertet am 24.8.2017
Nir W.
Co founder
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis

Vorteile: The platform is easy and intuitive to use.
Very easy to sort in order to easily find your needs.
The support team is very helpful and response super quickly.

Nachteile: I expected that the prices will be cheaper then the alternative ( regular forwarder ).
Especially for air freight.

DO NOT USE!

Bewertet am 18.9.2018
Verifizierter Rezensent
Founder & CEO
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Absolutely terrible, it wasn't until I raised a case with customer service that I heard back from my contact that they were investigating. The customer service rep didn't even follow up to share what was found in the "investigation."

Vorteile: My inventory was damaged and is over a month and a half late and still not delivered. I received a call today saying that for the FIFTH time they were again going to have to reschedule delivery due to not having enough trucks.

Nachteile: None, my manufactutuer even said I over paid!

Excellent option

Bewertet am 13.9.2017
Jose alexander G.
President
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good service and rates

Vorteile: Is like the expedia of freight. No need to wait for broker interaction. I can donit myself. Rates are very competitive.

Nachteile: I cant put nicknames to my booked freight or erase ones i want to delete.
You should have telph customer service 24/6

Antwort des Softwareanbieters

von Freightos an 14.9.2017

Thanks! Great suggestions!