ClockShark Erfahrungen

Best App to save Time & maximise profits!!!!

Kommentare: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

Vorteile:

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

Nachteile:

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

Clock Shark needs clock in rounding!!

Kommentare: Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10

Vorteile:

Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.

Nachteile:

I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.

Great Time Tracker

Vorteile:

Awesome for hourly employees to track their time. Very easy to use interface

Nachteile:

Great app but GPS location services aren't very accurate

Terrible!

Kommentare: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Vorteile:

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Nachteile:

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

ClockShark w/Sage 100

Kommentare: Implementing ClockShark for our time tracking has been great.

Vorteile:

Processing payroll is so much easier with ClockShark. Having the job cost data uploaded to our accounting software has cut down on processing time and data entry errors. The reports are essential to our project management reviews and allows us to evaluate what areas are doing well and what tasks need improvement. Additionally, if you ever have a question or need help finding something, their customer support team is knowledgeable and quick to respond.

Nachteile:

There really isn't anything that I like the least

Happy customer for 4 years

Kommentare: Excellent customer service and the product runs seamlessly the majority of the time.

Vorteile:

The time management is what we like most about ClockShark and the GPS Track. Excellent way to manage employees at multiple locations.

Nachteile:

The PTO feature is good but a bit hard to modify but it does an excellent job banking PTO earned if you live in a State that legislates PTO programs.

Money saver, - Time maker

Kommentare: Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Vorteile:

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Nachteile:

At first, mapping everything to existing books, but on autopilot now

Glad we switched!

Kommentare: We needed to switch to another timekeeping company all of a sudden, and I'm glad we chose ClockShark! The clocking in and our process is more direct and streamlined, our employees have started commenting they prefer this to our last product! The staff are great and were incredibly friendly and helpful- [sensitive content hidden] walked me every step of the way, [sensitive content hidden] on the online chat was informative in answering my questions. I look forward to working with our new account manager [sensitive content hidden]!

Vorteile:

Super user-friendly, easy set up, very affordable!! Staff were all helpful and friendly!

Nachteile:

None that I can think of, been very happy with my decision to switch to ClockShark!

30 Minute Break, or not?

Kommentare: Best program for both schedule and time clock. That's basically all I use it for, and time off of course

Vorteile:

time clock and scheduler all in one program

Nachteile:

I feel its a bit expensive per year.The break time calculator is tough for my business. I'd like to see it individualized, per employee. So I can have the option of how to give the 30 min paid break

Getting to know the product

Kommentare: At this time I am learning about the product so I really don't know. This product was suggested by my bookkeeper. So far it has cut my time in doing payroll so I like that

Vorteile:

At this time I am learning about the product so I really don't know. This product was suggested by my bookkeeper. So far it has cut my time in doing payroll so I like that

Nachteile:

At this time I am learning about the product so I really don't know. This product was suggested by my bookkeeper. So far it has cut my time in doing payroll so I like that

Great Program and Easy to Use

Vorteile:

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Nachteile:

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

So simple that its actually complicated

Kommentare: Overall it is well balanced and easy to use. Just be ready for some confusion when you start implementing it into the field.

Vorteile:

The software is super easy to use and user-friendly, especially with the new Spanish language update. Viewing reports is also very simple and well laid out.

Nachteile:

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

Clock Shark - Great Functionality and Awesome Customer Support

Kommentare: It has been GREAT. A sales rep communicated with me even though I was doing my research over the Christmas holidays. They have been a great support from the day we signed on.

Vorteile:

Clock Shark's best feature is the staff. They have fast response times. They're people are always courteous, helpful, supportive, and pro-active. During the 5 months we have been using the program, someone from their staff will reach out through IM or email just to check in. I also love the "chat" feature to get quick responses without having to be on hold waiting to speak to someone. They have also asked for feedback on the product specifically around features we would like to see added. Unfortunately, I haven't had the time to give that feedback.

Nachteile:

Reports - I would like to have to option to customize fields in certain reports such as time tracking. Geolocation - Although I don't see it as often, I still see on occasion where a staff member's location wasn't logged. If it is because they turned off their location, I want to either be notified or have them logged out. It doesn't always happen. Timesheet entries (real time) - I would like to be able to enter a time sheet and check it as still working so the employee can then go in and clock out for lunch and end of day. It would help eliminate a follow up to get the time activity for the whole day.

Robust time tracking software with lots of extra features

Kommentare: I am glad we switched to ClockShark. Their customer service is really responsive and you don't sit on hold for hours. They have a suggestion box for features users are interested in. Overall my experience has been great and when I hear other folks are looking for a time tracking solution I always recommend ClockShark.

Vorteile:

This software ticked all the boxes I was looking for: time tracking with GPS location, GPS tracking while clocked in, a mobile app, crew clock-in, and kiosk ability, a web dashboard that's admin-friendly and easy to use, and the ability for me to reset passwords & fix access in-house instead of having to have my employee contact customer service on their own to do it. We don't even use all of the features of our pretty basic subscription so even at this very budget-friendly price point we have room to grow to before we'd even need to upgrade. I've heard about and looked at all of the project management features and tools and I'm excited to someday use those to their fullest potential enough to need to upgrade.

Nachteile:

I wish I could duplicate time entries for some workers from week to week or day to day. For instance, I have one worker for who I enter things manually and it would be really handy to be able to make a time entry on Monday, save it and then duplicate it but change the date to Tuesday. I would also really like to mark or save the reports I run most frequently with my preferred settings/customizations. Also, a Spanish version of the software would be great.

Overview

Kommentare: CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.

Vorteile:

The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.

Nachteile:

Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.

Straightforward time clock software with easy-to-use app

Kommentare: Saves us money and streamlined our timesheet process, plus integrates with our accounting/payroll software for more specificity in job costing.

Vorteile:

It integrates with Quickbooks! It saves us a lot of staff hours to not have to manually enter time on each employee each week. This is especially true since we have to tie nearly all staff hours directly to the customer and job they were working on, which often is multiple jobs per employee per day. The app is easy to use, so our crew leaders are able to make sure their crew clocks in and out on the job, even when they're on the go and running from one job to another.

Nachteile:

It took a little while to get everything set up just right so that ClockShark would work with all of our other systems and processes, but customer service was helpful and responsive through the process. Once we got it set up right, it's been smooth sailing. Definitely saves us money overall and helps us keep job costing reports accurate since all staff hours can be tied directly to the job they were working on.

We love ClockShark

Kommentare: We have been using it for years because it works, the workers get reminders to clock in and ou, edits are easy, can see what's going on out there in a glance.

Vorteile:

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

Nachteile:

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.

Mastering Employee Scheduling with ClockShark: A Game Changer

Kommentare: The ability to integrate ClockShark with other software tools, such as QuickBooks, has streamlined my workflow and made managing payroll and invoicing much simpler. The ClockShark mobile app is another added bonus. It allows employees to clock in and out, view their schedules, and request time off right from their smartphones, making it easy for them to stay connected and informed.

Vorteile:

ClockShark has been a game changer in how I manage employee scheduling. The software's user-friendly interface, automation features, real-time communication, and time tracking capabilities have not only saved me time and reduced errors, but also improved employee satisfaction. The integration with other software and the mobile app have further streamlined my workflow, making ClockShark an essential tool in my management toolkit. I highly recommend ClockShark to anyone seeking to improve their employee scheduling process.

Nachteile:

None that I have seen. I am very happy with the results so far

Love it!

Kommentare: I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Vorteile:

I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Nachteile:

The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

Not bad, could be better

Kommentare: We're just discovering the possibilities the software has to offer. Using it for merely one month just to have some control on our window fitters whereabouts and labour hours.
We're now trying to see if we can use the reports feature to help us make lists with the notes (including pictures) about various issues encountered on sites or job completion reports (also with pictures included) - we wouldn't like to use a different software for this. We used one in the past but it didn't have the timesheet feature. Hope we can use the Shark for both operations.

Vorteile:

Can see where our window fitters are working during the play day.

Nachteile:

The tracking (play button) is randomly active for random workers, so it is hard to approve some timesheets because they might clock in or out in different places than the actual building site where they are supposed to do it. So they can cheat on working hours and get away with it. :P

Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!

Kommentare: Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Vorteile:

Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Nachteile:

Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

As administrator I'm happy with overall functionality but employees are having a hard time.

Kommentare: Job costing

Vorteile:

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Nachteile:

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

One of the best business management tools we have

Vorteile:

Easily track employee time, create time reports by employee or job. No more need to text an employee an address - it's on a Clockshark. No more unreadable or late time sheets. Time is tracked not only by job and location, but by task. This has enabled us to have more accurate billing on time and material jobs. We are also able run reports that show time for different activities, which helps with insurance reports. At any time of the day I can logon from my desk top and see a map of where our employees are working, and what time they clocked in. Clockshark is constantly updating features, adding to the value of the software.

Nachteile:

Sometimes there are issues with clocking in or out when employees are out of cell service. Most of the time, though, they are able to update their time once they are back in service. It would be nice to have OT hours in a separate line item on job reports. One of the best things about Clockshark is the customer service. Think of your very worst customer service experience with other software (Quickbooks, for example) and then imagine the polar opposite -- that's Clockshark. Every so often there are user suggestions that we are able to vote on, and Clockshark has implemented many of these since we began using the software.

Kelly Strunk

Kommentare: The benefits that I have seen so far would be that we can export info from quickbooks to clockshark to keepsus organizated and on task

Vorteile:

I have little knowledge in using clockshark with our company, but from what i have noticed it is very easy to navigate through and it helps keep all of our projects and employees on task for what needs to be accomplished

Nachteile:

I haven't found anything I dislike I just wish I was more knowledgeable with the software to use this product at its full potential

Great software for running a business!

Kommentare: So far our experience with ClockShark has been great and we are continuing to grow and learn with the software. We are very new at using ClockShark but so far it has saved me a lot of time in regards to calculating payroll hours and tracking employee clock in and out times. The schedule also works great for us as we have multiple employees working at multiple warehouses. Overall it's been a great experience and customer service with ClockShark is always on point. Their team members are helpful and quick to answer any issues. I love the chat option available on ClockShark, you get immediate responses instead of having to call or email someone. (Great feature!)

Vorteile:

This software is very easy to use and adjust to. It didn't take much time at all to get all of our employees set up with the ClockShark app and so far it has been a great experience and saving us lots of time with tracking employee hours.

Nachteile:

Sometimes I notice the app will glitch a bit. For example, when I check to see Who's working now option under the app, it does not always show me the employees at their location even though they clocked in on time. I have tried syncing and then checking again, but same issue. When logged onto ClockShark on my desktop computer, I have no issues at all. Overall the app works great.