---
description: Detaillierte Informationen über Woopra zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Woopra Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Woopra](/software/155465/woopra)

# Woopra

Canonical: https://www.capterra.com.de/software/155465/woopra

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/155465/woopra?page=2)

> Gehe über traditionelle Analysen hinaus und verstehe deine Kunden wirklich.
> 
> Bewertung: **4.3/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet Woopra?

eCommerce, SaaS, eCommerce, Mobile Spiele, Reisen und Bewirtung, On-Demand-Service, Telekommunikation, e-Learning, Versicherungen, Immobilien, Automotive, Hochschulbildung, Professional Services und mehr\!

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 13 Nutzerbewertungen |
| Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Woopra
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: 999,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Anpassbare Berichte
- Benutzerinteraktion-Nachverfolgung
- Berichterstattung / Analyse
- Dashboard
- Kundensegmentierung
- Multichannel-Datenerfassung
- Priorisierung
- Prädiktive Analytik
- Textanalyse
- Zeit auf der Website nachverfolgen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support

## Category

- [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software)

## Ähnliche Kategorien

- [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software)
- [Webanalyse-Tools](https://www.capterra.com.de/directory/30073/web-analytics/software)
- [Statistik-Programme](https://www.capterra.com.de/directory/30752/statistical-analysis/software)
- [Personalisierungssoftware](https://www.capterra.com.de/directory/30965/personalization/software)
- [Sales Tracking Software](https://www.capterra.com.de/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Pipedrive](https://www.capterra.com.de/software/132666/pipedrive) — 4.5/5 (3042 reviews)
5. [noCRM](https://www.capterra.com.de/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews)

## Nutzerbewertungen

### "Used to be good, the new UI update made it unintuitive for me" — 3.0/5

> **Madhav** | *8. März 2018* | Internet | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: I can deep dive into customer activity.
Funnels are super customizable.
I set up a custom dashboard for myself in under 10 mins.
> 
> **Nachteile**: The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI)
It's not cheap.
Support response time is slow.

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### "My Experience With Woopra" — 4.0/5

> **Catania** | *29. April 2024* | Einzelhandel | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The tool makes text analysis easy and has also great CRM features.
> 
> **Nachteile**: Using Woopra has been easy and no complication.

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### "A really good tool for customer journeys." — 5.0/5

> **Verifizierter Rezensent** | *8. Mai 2018* | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.
> 
> **Nachteile**: Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve.

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### "Woopra Review" — 5.0/5

> **Verifizierter Rezensent** | *7. Januar 2023* | Kosmetik | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: If there is a software that focus on individual users, Woopra  is stands.  It gives accurate insightful tracking and limitless customized reporting.  While giving you behaviour analytics, it allows you to identify  users by name or emails, making it easier to map out the end-to-end user process. Regardless of the platform a user logs in from, data can still be merged and a complete history of engagement will recorded.
> 
> **Nachteile**: The only drawback is that phone support is only for customers and it's a bit price for small businesses.

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### "Can't do work without it." — 5.0/5

> **Verifizierter Rezensent** | *10. Juli 2018* | Internet
> 
> **Vorteile**: I use this every day and can't imagine running the business without it.  It drills down to the individual person level so you can really see what each user is doing.
> 
> **Nachteile**: Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well.

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/155465/woopra?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/155465/woopra)

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| Sprache | URL |
| de | <https://www.capterra.com.de/software/155465/woopra> |
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| en | <https://www.capterra.com/p/155465/Woopra/> |
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| en-AU | <https://www.capterra.com.au/software/155465/woopra> |
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| fr-LU | <https://www.capterra.lu/software/155465/woopra> |
| it | <https://www.capterra.it/software/155465/woopra> |

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