ProShop Erfahrungen

ProShop: integral to our growth

Kommentare: It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Vorteile:

As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.

Nachteile:

ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.

Proshop give Hibshman a new foundation for continued growth

Kommentare: Our overall experience with Proshop has been amazing. It has been a true partnership! We value the time the team has taken to ensure our business succeeds. The implementation specialists are amazing and will walk through every detail of the software until you are comfortable.

Vorteile:

There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility.

Nachteile:

Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software.

For a small company, big move but well worth it io the end.

Kommentare: Overall, it's been a big change for us but now I feel we have more control of our workflow and that's what I really wanted out of an ERP system in the first place. took some time to get ahead but you just need to keep persevering and the benefits will come.

Vorteile:

Ease of use, training is thorough and always available, support team are the best no problem too small or too big they always find way to help, and able to run the business remotely even on the other side of the world. The big thing is it has everything included you don't have to keep buying modules to run the normal run of the mill things.

Nachteile:

Takes a while to learn the system you need to be prepared for around 6 months of teething problems unless you have a experienced user that would make a world of difference. other than that I don't really have and dislikes because any of my old dislikes are likes now because I sort of know what I' doing which helps heaps with anything really.

Regret

Kommentare: Not satisfied and frustrated.

Vorteile:

The software includes many features that are difficult to navigate.

Nachteile:

Proshop is complicated to implement. It is not intuitive. Support has gone drastically downhill since we purchased 18 months ago. Easy tasks take way too long to accomplish. Training new employees is very time consuming and frustrating for everyone involved. The help menu is almost worthless. The software has many glitches you have to learn to deal with.

Don’t look at anything but proshop

Kommentare: I don’t have 1 bad thing to say. As a shop owner, I would recommend it to any size machine shop

Vorteile:

Does everything a machine shop would ever need

Nachteile:

It is new but they are extremely open to make changes and customer service is unmatched

Let ProShop make your shop pro.

Kommentare: We started our ProShop journey in early 2020.With our original in-house system, we had improved ourselves to where creating jobs from a PO to the floor took around an hour. Once ProShop was integrated, contract review and creating the necessary POs and WOs now took only 15-20 minutes. As we improved our knowledge and skill, this can now be easily done in 5 minutes or less. This is a massive time savings just for the office personnel.Imagine time-saving of that magnitude across every function of the shop with the added bonus of detailed traceability which is all accessible from your computer, tablet or phone. That was and is amazing! ProShop listens to their customers and rolls out fairly regular upgrades, many of which are based on user feedback. To work with a company that is so responsive to its customers is a blessing as this type of work ethic is difficult to find. I have provided feedback, both good and bad, and they have always responded in an appropriate manner. There is no better feeling than the feeling that someone cares about your business and its success as much as you do and my appreciation of ProShop, the company, is sincere and warranted.

Vorteile:

Traceability, access and support.Everything is traceable! Purchase orders to work orders to personnel, machines, consumables and gages. Everything can be tracked from the lowest levels (gages and consumables) to the highest levels (PO, WO). This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.Once it is setup, it is very easy to maintain.Having all the data in the cloud makes accessing that data easy from almost anywhere, computers, tablets, phones, etc.Support is great! If there is a question, support will get you an answer and usually very quickly. They are all very knowledgeable and receptive. I have found this to be true in dealing with everyone at ProShop. They believe in their product and they have top notch support for any issues that arise. Even if something is minor, they can and will explain it to you and help you resolve any issues.

Nachteile:

Training. I think the training to get started was just enough to get started. This involved mostly training the higher level users since we were going to be the ones setting up purchase order, work orders, scheduling, etc.The training we (high level) received was spread over many online sessions and I think it prepared us for the basic operation but after the rollout, I know I was bugging my rep. all the time for the first few months. (Thanks [sensitive content hidden]!)The rollout to the shop floor personnel was 1 day of training which left them with more questions that we had answers. As I got more comfortable with the system, which was not more than a few months, I was able to develop training specifically for our floor personnel to understand the intricacies of ProShop and how their inputs drove the system. Being in our 3rd year, we have shop floor leads that train the new people and can explain how/why everything does what it does.

ProShop the Professionals

Kommentare: We switched from another ERP software that was really complicated and misleading . It would take me 30 plus minutes to process an order and enter it for the production team to see, but with ProShop it takes me minutes to have everything relating to the order entered and sent to the production guys. I use ProShop during 90% of my day, and it makes my job so much easier and worry free!

Vorteile:

The creators of this software knew exactly what a user would be looking for in an ERP/CRM software. Everything about this software was easy to understand and quick to follow. The online help tool allows for the user to look for the answer(and usually find it) before contacting support. The work order and Customer PO modules are extremely detailed and allows for all information to be entered and easily accessible. Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds! The simplicity yet details of the software is what really makes it the best tool for our team. I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.

Nachteile:

There are so many modules and components to the software that it did take a a couple implementation and training meetings to fully understand the software, but the implementation team and trainers really made the process easy for our team.

ProShop Software

Kommentare: Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.

Vorteile:

The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I'm away from the shop! So many additional positives to list, I could go on and on.....

Nachteile:

I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.

Small Australian Job Shop invests in ProShop ERP - Reaps Rewards...eventually.

Kommentare: ProShop ERP has helped us level up as a small business. We now manage the business with real data to deliver work on time and improve our profitability.Our DIFOT numbers are significantly better.Our productivity is much higher - no need for afternoon shift and increased sales.

Vorteile:

The best thing about ProSHop ERP is that is was designed and developed by Machinists for Machinists.The workflow is continuous and each stage is linked with hyperlinks. Estimating>Quoting>Customer PO>create Part>create Work Order>Purchase Order(s) for inputs>Invoicing.Machinists and Programmers get everything they always wanted:1) Unlimited Setup Data - Places for Photos and Videos of setups, Tool Lists, Fixture numbers, GCODE in Part Folder2) Sequence Details, Operation Descriptions, Part Development for feedback, FAI and in Process Inspection Lists and tolerances, Print and Part Revisions, and Equipment Used.3) Inspection reports, Document lists, Carton Labels all add to the professional presentation of the job when the customer receives it.Easy to adjust the Schedule Live - Drag and Drop or change the work cell as required on Work Order.Although the software is massive - we can use all or just some of the features when it makes sense to do so. Eg. a Quick job can have a very basic Template that outputs a very simple Work Order - so no time is wasted on excessive data entry. The cloud based Database that is the core of ProShop is rock solid - we experienced no outages or lost data.ProShop ERP can handle a lot more than I was expecting of ERP. HR - skills & training matrix. Uers can create training requirements and track who has completed them. The ability to store GCODE, CAD CAM data and any documents securely.

Nachteile:

The GUI is not pretty. Graphics are under used, it is a text heavy interface.Reports are not intuitive for me, but my [SENSITIVE CONTENT] has mastered the Query System for custom reporting.The learning curve for our business was enormous. This was because we implemented ISO9001, Paperless/Cloud Computing, Time Tracking and ProShop ERP simultaneously. The culture shock of working as a team to collect data so it could become useful for costing and scheduling was uncomfortable.Expensive - It is a significant, long term commitment.

Review

Kommentare: Proshop for me has been a game changer. No longer am I have to run a business off 3 or 4 spreadsheets. I have one central place to use as a hub and understand how our business/jobs are running.

Vorteile:

I like the easy of use of Proshop the best. It was built for a machine shop and all the processes are easy understandable. It give you 99% of everything you need to run your business from a QMS and ERP side in one package.

Nachteile:

I would like the see a Built in CRM in Proshop.

ProShop for the win

Kommentare: My company has always relied on personalities, now it relies on systems. I can control and communicate so much better with my team. They will always know what to do and how to do it.

Vorteile:

This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.

Nachteile:

This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.

The ERP System You Will Love!

Kommentare: ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001.

Vorteile:

Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders. I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team.

Nachteile:

N/A If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop.

ProShop is Truly Superb, WAY more than an ERP Package, Nothing else even comes close! Value++

Kommentare: I learned a great deal more about how the entire company gets things done.

Vorteile:

So much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We're talking paperless! All your data is current, Live scheduling, perfect history tracking, it's also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don't have to walk all over the plant to get a simple answer. The fine crew at Adion Systems has thought of everything... Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you're going to collect data it might as well be accurate data and this is as close as you're going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It's Awesome!

Nachteile:

If you are not use to a data driven system it can take a bit to learn but it's well worth it. You'll find things go much smoother.

The best ERP system on the market!

Kommentare: I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with everyday processes, and has enabled growth in numerous aspects of our company. Being a machinist on the floor all day, I use the software numerous times a day, and the ease of access to information is seamless and very accessible. I’m able to update workholdimg specs, suggest process developments to my higher-ups, import images and files for reference tools, and so much more. This has definitely changed how I do my daily tasks and has improved work ethics for me personally.

Vorteile:

One of the best things is the fact it’s cloud based, so I can work from anywhere and get things done without being tied down to a computer at the shop. In addition, the Support team is great resolving questions/queries that may arise. Easy to click and navigate, and hyperlinks all over that link to all kinds of part, customer, or work order information.

Nachteile:

Being only able to upload one image at a time can be annoying at times. Editing file names that are uploaded needs a little revamping so you don’t have to checkout all the time to shorten the link name.

Powerful Software

Kommentare: ProShop has helped with profitability as well as OTD. We went from 76% OTD in early 2019 and 4 months later we reached 99.8% OTD and have maintained it ever since. This has opened more doors and opportunities for more work and new customers. Which means growth. This software made it possible.

Vorteile:

I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.

Nachteile:

The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.

long time ProShop user

Kommentare: I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed. My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop. I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.

Vorteile:

Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.

Nachteile:

none.

Great System!

Kommentare: Been a very positive experience! They are always super helpful if you ever have questions or are stuck on something, they will take the time to work with you through issues and will call or video chat and follow up to make sure everything is running smoothly. Everyone is very professional and open!

Vorteile:

Very user friendly, very easy to fix any mistakes since all the boxes are text boxes that can be edited. I like the info boxes all throughout that help explain and go into details about things if you aren't sure what they are or what they might do.

Nachteile:

Can be slightly overwhelming initially when using it but after a little bit it all starts making more and more sense.

ProShop keeps everything at your fingertips, and all of your history easily accessed.

Vorteile:

Everything is in one place... purchase orders from customers, orders to our vendors, packing slips, work orders, contacts. It's great.

Nachteile:

I find the advanced search function difficult to use. It is not very intuitive and sometimes cannot find the items I am searching for.

Awesome Software

Kommentare: My overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!

Vorteile:

ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.

Nachteile:

I have not found many issues, only recommendation would be to have a calendar function.

Excellent ERP System for Machine Shops

Kommentare: My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100.
We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop.
I highly recommend this ERP system for both small and large companies.

Vorteile:

Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Nachteile:

Limited documentation for first use or troubleshooting issues.

Great product, exceptional support

Kommentare: ProShop keeps my whole shop on the same page. The Adion support staff is truly exceptional and always available to work through new challenges. The software and staff have never let us down.

Vorteile:

ProShop handles everything from estimating through invoicing and all the critical details in between. I especially like the versatility and flexibility--it moves as fast as we need and leaves a perfect record. I grin every time I have to look for something and find it at my finger tips.

Nachteile:

With capability comes some complexity, but is is absolutely worth the effort. The more I learn, the more I am impressed.

Proshop by Adion Systems

Kommentare: It took a while to implement, however once implementation was complete it has proved invaluable.

Vorteile:

A complete end to end solution for machine shop work management.

Nachteile:

Scheduling features could be more robust

Premier ERP for production machining

Kommentare: Going paperless was a significant goal for us and ProShop has allowed us to accomplish that goal.

Vorteile:

ProShop is the complete ERP system for production machine shops. Excellent order processing, inventory, perishable tooling, scheduling, quality management, production control and fulfilment, all paperless. The support is second to none, training is very thorough and if a need arises the support people are willing to listen and generally find a solution.

Nachteile:

ProShop is not difficult to use, but still requires a significant investment in time and training like all other ERP systems.

ProShop Review

Kommentare: The Pro Shop team have been very attentive addressing any issues we had and we always felt they were there with us throughout the setup process. Great Company!

Vorteile:

The ability to organize and track all aspects of our production process in real time.

Nachteile:

None really. Like all things great, it takes a bit of time to integrate the installation into your daily business. The benefits are plentiful, but it does take some time.

The company purchased it about a year ago and couldn''t see doing business without it now.

Kommentare: Learned how easy a shop management software can really be utilized if given the right tools

Vorteile:

Proshop does a great job at capturing and organizing drawings, documents, programs and all other digital aspects of a job. It manages inventory and bill of materials great and has very good navigation between its different modules.

Nachteile:

Proshop has very little ways of customizing the way it appears on the screen or documentation when printed.