Pepo Campaigns

Pepo Campaigns Bewertungen

von Pepo

Best Email Platform ever, sending emails was never so simple!

Bewertet am 28.9.2016
Martina C.
Buyer
Bekleidung & Mode, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I started using Pepo a few weeks ago and I can truly recommend it, it is the best email cloud on the market, the account management team is very helpful and available 24/7 in case you have any questions or doubts. Sending emails was never so simple and effective!

Vorteile: It is very easy to use and you can build beautiful newsletters! The technology is very advanced and the price is ridiculous for what you get!

Nachteile: Nothing !

Could Not Even Get It Going

Bewertet am 27.12.2019
Rick F.
Owner
Design, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience is I feel like this company is run by one person who does not have the time of day to handle customer service. Like many popup companies, this one seems just that. Any service that costs me money outside of the fees applied due to a severe lack of support is not a good investment to me. I went with BigMailer.

Vorteile: The only thing that I liked about this company was that it harnessed the power of Amazon SES & AWS. Quite literally after testing it out, that is all i could find that was a benefit.

Nachteile: Customer service and technical support. I soent 2 weeks going back and forth with [SENSITIVE CONTENT HIDDEN]. In those 2 weeks I only received 3 reply correspondences. I needed to get this up and running to distribute my Holiday sale campaing and not only was it well below professional, it cost me sales that I could have made due to the lack of customer care. The process of creating an account and linking it to Amazon AWS is by no means simplified by this company. And I have a background in technical servies and iI understand how Amazon AWS works. It took 2 weeks for them to explain that my entire AWS acount had to be transferred to the "IRELAND" region which quite simply created a logistical CSR nightmare with AWS support.

They have the worst customer service in the indusrty. Stay away from them.

Bewertet am 1.11.2019
Barclay B.
President
Bankwesen, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lousy company. Spend a couple extra dollars and stay away from the,

Vorteile: Nothing only tried them for the price. The say on their website they are the best, not true.

Nachteile: There customer service is horrible, I use Godaddy and they kept telling me my DNS was not setup correctly. Funny thing is I am set up with Amazon SES with numerous companies. The only time a customer service person replied which may be 2-3 days is a 2am central time. They say they are located in USa but there customer service is not for sure. Junk company.