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Über Critical Impact

Marketing-Automatisierungssystem, das automatisiertes E-Mail-Messaging, A/B-Tests und SMS-Messaging umfasst.

Erfahre mehr über Critical Impact

Vorteile:

Integration capabilities allow users to streamline their marketing workflows and synchronize data between different systems.

Nachteile:

Learning Curve: While Critical Impact aims to be user-friendly, there may still be a learning curve for users who are new to email marketing platforms.

Bewertungen zu Critical Impact

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

Critical Impact hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 44 Nutzerbewertungen auf Capterra.

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Vikas
Vikas
IT Consultant in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review of Critical Impact

5,0 vor 10 Monaten

Kommentare: Critical Impact is an email marketing software that allows businesses and organizations to create, send, and track email campaigns. It offers an user-friendly interface, which makes it easy for even non-technical users to create visually appealing and engaging emails.Critical Impact also offers robust reporting and analytics features. Users can track opens, clicks, and conversions, and use this data to optimize future campaigns. Additionally, the software includes integration with Google Analytics, allowing users to track website traffic generated by their email campaigns.

Vorteile:

Critical impact offers drag-and-drop email builder. This feature allows users to create emails without needing to have any coding or design experience. The software includes a spam checker that ensures emails are not caught by spam filters and go directly to the inbox. Moreover, the software uses industry-standard authentication protocols such as SPF, DKIM, and DMARC to increase deliverability rates.

Nachteile:

The pricing plans can be a bit confusing, which may make it difficult for users to determine which plan is best suited for their needs. Rest of the software works fine for me.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Critical Impact - best SAAS provider I have ever used

5,0 vor 2 Jahren

Kommentare: For a number of years we switched from one email service provider to another. We were on Silverpop. Before that was some other provider whose name I can't even recall. All were iffy, heavy on promise but low on delivery. But once we switched to Critical Impact, I have considered our email problems permanently and completely solved. I won't even take calls from any other email provider, that's how good I feel about CI. When you deal with CI, you are dealing directly with the people who UNDERSTAND their system, who built it and run it and maintain it, not some low-level phone person who has no idea how it even works. Their system is clean and straightforward: you have subscribers, and they belong to lists. You build an email message, and you send it to a list. The concepts are clear, not hidden behind some weird pseudo-babble that only obfuscates what you're trying to do. You just want to send emails and make sure they get to your recipients, right? And understand who read it, who opened it, who clicked on it? If the answer is yes, CI is what you want. Yes, there are bells and whistles in here -- we use a lot of them, in fact. The reporting is excellent. The percentage of our emails delivered is excellent. We send a lot of emails to a lot of subscribers -- we have more than 10 different newsletters going out every week. I never have to think about CI at all. It all just works. I sleep better knowing that CI runs our email business. You will too.

Vorteile:

* Customer Service is through-the-roof great. * Their system just works. No outages. No crazy updates or refreshes where all of a sudden you don't know where anything is. Simple and reliable. * Loads of reporting options and powerful features easily available * Powerful API lets you do lots of stuff from inside your own application

Nachteile:

* Very hard to come up with anything negative. Hmm. Maybe sometimes their UI looks a little bit dated?

Antwort von Critical Impact Software

vor 2 Jahren

Thanks for the review. Appreciate your comments on the UI. Nothing can be more frustrating than an unexpected change to the interface for sure.

Gannon
Editor in USA
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CI Review

4,0 vor 2 Monaten Neu

Kommentare: Sometimes Critical Impact does not load properly but it's still a great product.

Vorteile:

The ability to keep myself organized from a email marketing perspective.

Nachteile:

Sometimes Critical Impact does not load properly.

Faith
president in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cannot be trusted with your data

1,0 vor 2 Monaten Neu

Kommentare: I started using them in 2015. Prior to 2023, they were excellent. In 2023, my email stopped getting through to my customers, they had tons of tech issues and then the people I liked best left the company. [sensitive content hidden] is unethical. He has ruined the company. Your data is not safe. When I did not sign a contract quickly enough - though I had not had one in the entire ten years I used them - without warning he cut off my access to my lists and forced me to wire money to get access, even though I did not owe them money. I paid my invoices on time monthly for ten years, paying more than $240,000, and yet the new [sensitive content hidden] held my data hostage for $500 because he didn't like that I was hesitant to sign a contract. I was hesitant due to all of the tech issues in 2023. I probably would have signed it, until he cut off my access without any warning and held my data hostage. He was rude and obnoxious in his emails and, frankly, has ruined the company. Employees are leaving and even his tech folks acknowledge there are now huge issues there. Avoid them until they get it together and [sensitive content hidden]. is gone and they have a [sensitive content hidden] and their ethics return.

Vorteile:

Relatively easy to use. Too bad the company is no longer trustworthy.

Nachteile:

Sends started failing in 2023. Tech issues galore in 2023. Used for 10 years. [sensitive content hidden] required new contracts and is unethical. Held my data - emails, etc. - hostage when I didn't sign contract fast enough and required I WIRE money to get access to my data. CANNOT BE TRUSTED WITH YOUR DATA.

Bett
Accountant in USA
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A standard emails marketing software.

4,0 vor 3 Monaten

Kommentare: The product is the best of it's kind it is worth the investment.

Vorteile:

Easy training and learning. The product has no breaches it does not fail.

Nachteile:

I have nothing to complain about the product it is superb.

Salma
Marketing Director in Marokko
Lebensmittelproduktion, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Comprehensive Email Marketing Thanks to Critial Impact

4,0 vor 10 Monaten

Kommentare: Critical Impact provides a comprehensive email marketing solution with advanced features, exceptional support, and a higher price point.

Vorteile:

Critical Impact offers a user-friendly drag-and-drop editor, powerful automation tools, advanced reporting, and excellent customer support.

Nachteile:

The pricing can be higher than some competitors, the platform can be slow at times, and the interface can be overwhelming for new users.

Antwort von Critical Impact Software

vor 10 Monaten

Thanks for the great review. You are making us blush, but yeah we are kinda proud of our reports/analytics and our great support team!

Sid
Senior Manager of Business Development in USA
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use and effective

5,0 letztes Jahr

Kommentare: Cost effective, easy to use and great metric tracking.

Vorteile:

Easy to set up and customize templates. Great metric tracking for all email campaigns.

Nachteile:

Sometime our emails went to SPAM and mobile optimization did not always workout as we expected. I believe this is a common issue with any email platform.

Antwort von Critical Impact Software

letztes Jahr

Thanks for your feedback! Glad you found our reports helpful, and saw an improved delivery rate on our platform. We know inbox placement is very important, and offer a lot of resources to help you prevent messages from landing in the SPAM folder – such as whitelisting your sending IP, adding sender authentication, and checking your message for content that could be identified as SPAM. Please let us know how we can help!

Todd
Owner in Kanada
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Meets our Needs - and then some

5,0 vor 2 Jahren

Kommentare: Support has been the big thing - great support,

Vorteile:

The ease of setting up the automated drip campaigns is very intuitive.

Nachteile:

Surveys could have a bit more function, but then again we have not used them - just explored the interface. Though the templates are not numerous, they are good for a starting point to enhance, but we also like to just use HTML.

Antwort von Critical Impact Software

vor 2 Jahren

HTML can be a heavy lifter for some, which is why we offer the templates that we have, however these can also be modified and meant as a foundation for those less inclined to use HTML as an option.

Vinay Kumar
Technical Coordinator in Indien
Öl & Energie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Robust Marketing Solution with Potential for Further Advancement

5,0 vor 10 Monaten

Kommentare: Critical Impact is a robust and versatile marketing platform that helps businesses to connect with their target audience effectively. It contains a huge suite of tools and features, it offers a compelling solution for managing email campaigns, automating marketing processes, and engaging customers on a deeper level. The email marketing capabilities of Critical Impact Software are robust and efficient. Users can create visually appealing email templates or customize existing ones to match their brand identity. The drag-and-drop editor simplifies the process of designing professional-looking emails without the need for extensive coding knowledge. The platform also offers advanced segmentation options, allowing marketers to target specific audience segments with tailored messages, thus improving the chances of driving engagement and conversions.

Vorteile:

Critical Impact Software shines with its intuitive and user-friendly interface that ensures a seamless experience, even for users with limited technical expertise. Navigation through the platform is effortless, thanks to a thoughtfully designed dashboard that presents a clear and organized overview of crucial metrics. Marketers can easily monitor campaign performance, track customer engagement, and make informed decisions driven by data. This well-crafted interface significantly boosts productivity, enabling users to dedicate their energy to crafting compelling marketing strategies.

Nachteile:

While the platform offers automation features, setting up complex automated workflows may require a steeper learning curve. Users seeking advanced automation capabilities may find the process challenging or require additional support.

shivam
Campus Ambassador in Indien
E-Learning, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

"Email management gets easy with critical impact"

5,0 vor 7 Monaten

Kommentare: Overall, I have had a good experience I used it for my first internship at ICCE. It comes with a wide range of offers and features such as automation, report generation, tracking, audience engagement, and so many things.

Vorteile:

one of the best things about Critical Impact is its Email templates: it offers a library of pre-made email templates that can be customized as per my requirements. Secondly, it has a drag-and-drop feature which makes navigation throughout the system easy. Report generation can also be generated using this system which helps to make better decisions regarding marketing and campaigns.

Nachteile:

As of now, I haven't encountered a problem with critical Impact. for email marketing, it is good in all aspects.

Antwort von Critical Impact Software

vor 6 Monaten

Thanks for the feedback and welcome aboard!

John Lemuel
Student in Philippinen
Tiefbau, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The Email Campaign Management in Critical Impact

4,0 vor 10 Monaten

Vorteile:

Ease of Use: Many users appreciate user-friendly interfaces and intuitive workflows offered by email marketing platforms like Critical Impact. The ease of use allows users to quickly navigate the software, create and manage campaigns, and track their performance without significant technical expertise.Robust Features: Critical Impact offers a range of features that are often appreciated by users. Some of these impactful features may include advanced segmentation capabilities, automation tools, A/B testing, personalized content options, and detailed analytics. These features help users enhance their email marketing efforts and achieve better results.Integration Capabilities: Email marketing platforms like Critical Impact often provide integration options with other popular software and platforms, such as customer relationship management (CRM) systems, e-commerce platforms, or content management systems (CMS). Integration capabilities allow users to streamline their marketing workflows and synchronize data between different systems.Support and Training: Users value reliable customer support and training resources provided by Critical Impact. These resources can include documentation, knowledge bases, tutorials, webinars, and responsive customer support channels. Having access to helpful resources can assist users in utilizing the platform effectively and resolving any issues or questions that may arise.

Nachteile:

Feature Limitations: Depending on specific user requirements, some users may find certain features to be missing or lacking in Critical Impact. It's important to thoroughly evaluate the platform's feature set to ensure it aligns with your business needs before making a decision.Learning Curve: While Critical Impact aims to be user-friendly, there may still be a learning curve for users who are new to email marketing platforms. Some users may find certain aspects of the software challenging initially, especially if they lack prior experience with similar tools. However, comprehensive documentation and support resources can mitigate these difficulties.Integration Challenges: Although Critical Impact offers integration capabilities, users may encounter challenges during the integration process, depending on their existing business processes and the specific software they are integrating with. It's advisable to carefully assess the compatibility and requirements of the desired integrations to ensure a smooth implementation.

Austin
Managing Editor in USA
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Solid Product for the Cost

4,0 vor 2 Jahren

Kommentare: Overall, it definitely does the job. There were some hiccups in the process of switching over from our previous platform as we figured out where certain features were located, but overall, I am relatively pleased with the performance, especially for the price. We are a small company, but we have a lot of subscribers/send a high volume of emails, so it was difficult to find a platform that had competitive pricing that catered to our needs. The customer service is generally very quick to respond, which I do appreciate, although the way they respond to questions (that to me seem to be ones other people would have as well) makes it seem like they're either a small company or a relatively new platform—we had an issue where our ad blockers were blocking banner ads we were placing in the message editor for only certain users (had no idea this was even possible), and with how common ad blockers are, I was shocked that they hadn't run into this problem before.

Vorteile:

The calendar page is very helpful to see which deployments are going out on which day, especially with multiple team members working in the platform collaboratively. The message editor was easy to learn. The ability to search for subscribers by custom fields is super helpful as well. The aggregate message metrics page for each deployment is organized very nicely and allows for exportable one-page reports. Also, exporting of data/lists in general is MUCH faster than our previous platform—it takes less than a minute for even large exports.

Nachteile:

They tout a lot of pre-built data reports you can export, but many of them are not particularly helpful for what we need. It does not come by default with an option to export all raw data for an email deployment (along with custom field data), and they were originally going to charge several hundred dollars to have this report custom built. This seemed strange considering how standard of a report this seemed to me. There are also other reports that seem to only be accessible by having the engineering team develop custom reports, which I'm guessing is just a way to upsell. Also, to my knowledge, you cannot automatically schedule redeployments to the non-opens, it makes you create a dynamic list after the first deployment is already completed, and then you can customize the parameters for the dynamic list. The dynamic list feature is cool, but it requires additional steps that are annoying. It comes with a feature that supposedly filters out bot clicks, but we still see a handful of them coming through, which then need to be manually filtered out when determining metrics reports.

Antwort von Critical Impact Software

vor 2 Jahren

Thanks for the review Austin. If there are a lot of unopened emails, re-sending them again will not give the results you may desire as most will ignore the second send, or worse - flag them as spam. Trying A/B testing or creating a new campaign for your unopened emails in a specifically created new list can increase the open rate for your campaigns. We do have a lot of report options, however lesser demanded reports do at times require our development team to introduce new product enhancements. We are constantly working to expand the offerings and solutions for our clients.

Nikita
Group Head - Customer Success in Kenia
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Email Marketing at Breeze with CI

4,0 vor 4 Monaten

Kommentare: This platform has created powerful email workflows to retain subscribers Ain real-time.

Vorteile:

Critical impact is enough for business email marketing that ensures automated email builder as well as being a user friendly platform.

Nachteile:

The platform can be slow at times and the interface can be overwhelming for new users.

Antwort von Critical Impact Software

vor 4 Monaten

Thanks!

Nancy
Marketing Specialist in Indien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Effective Email Marketing Solution with Room for Improvement

5,0 vor 10 Monaten

Kommentare: My overall experience with Critical Impact has been positive. It has proven to be a reliable and effective email marketing tool, allowing me to streamline my communication with customers and achieve better results. However, there is room for improvement in terms of template customization and the learning curve for advanced features.

Vorteile:

Critical Impact provides a comprehensive set of tools for creating and automating email marketing campaigns. The automation features allow for targeted and personalized communication with customers, resulting in improved engagement and conversion rates.

Nachteile:

While the basic functionalities are user-friendly, mastering the more advanced features, such as segmentation and personalization, requires a significant learning curve.

Antwort von Critical Impact Software

vor 10 Monaten

Thanks for your comments. We are looking into providing more templates soon, however you can also do custom HTML and save as a templates.

Ramjas
ASM in Indien
Öl & Energie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review of Critical Impact

5,0 vor 10 Monaten

Kommentare: The creative and adaptable platform Critical Impact Software meets the many demands of companies looking to improve their marketing and communication strategies. This software has the potential to have a huge influence on businesses of all sizes because to its extensive set of robust features and simple-to-use functionality. We'll examine Critical Impact Software's main features in this review and assess its advantages, disadvantages, and overall value.

Vorteile:

A wide range of potent features from Critical Impact Software are available to address different facets of marketing and communication. These functions include event management, survey tools, email marketing, and other things.Users may easily access and use the software's features thanks to its user-friendly and straightforward interface. The learning curve for new users is lowered and a pleasant user experience is ensured.

Nachteile:

I didn't come across any problem while using the platform as of yet. The software works fine for me.

Antwort von Critical Impact Software

vor 10 Monaten

Thanks for the review. Always good to hear our customer experiences and have them shared.

Jess
Digital Marketing Director in USA
Verlagswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool with excellent customer service

5,0 vor 2 Jahren

Kommentare: Overall I have had a great experience with Critical Impact and their team. They are always very helpful and responsive if I ever have a question or issue. If there is a useful feature that does not exist, they are open to developing it.

Vorteile:

The thing that makes Critical Impact stand out compared to similar tools is their exceptional customer service and willingness to make changes and improvements base on our needs.

Nachteile:

It can sometimes run a bit slow and the logic for running complicated lists can get a bit confusing sometimes.

Antwort von Critical Impact Software

vor 2 Jahren

Thanks for the review Jess. We are constantly striving to expand features and solutions of our product.

Nina
Designer Beauty Consultant in USA
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Top Level Email Management Platform

5,0 vor 7 Monaten

Kommentare: It makes it a breeze to analyze email marketing campaigns automatically.

Vorteile:

Critical Impact makes it seamless to carry out email marketing campaigns in real-time.Availability of built-in mobile optimized emails help save time.

Nachteile:

For the entire duration that I have used Critical Impact, I haven’t come across any flaw.

Antwort von Critical Impact Software

vor 6 Monaten

Thanks for your valuable feedback! Much appreciated.

Tina
Assistant Circulation Manager in USA
Medienproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and excellent customer service!

5,0 vor 2 Jahren

Kommentare: Overall, Critical Impact has been very easy to use and the customer service is always willing to help.

Vorteile:

Critical Impact is very user friendly but the best part about them is their customer service. They are always willing to help and really spend time to explain things to you.

Nachteile:

Sometimes it can be a little slow, especially when building lists that require more complicated rules.

Antwort von Critical Impact Software

vor 2 Jahren

Thanks for the review Tina. A recent upgrade to our server hopefully has shortened the wait time on list generation.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Improved customer relationship using Critical Impact

4,0 vor 10 Monaten

Kommentare: Better customer relationships can be established using this application.

Vorteile:

The application provides you the flexibility to target new customers and retain existing customer based on the data analysis and reaching out to them on time , The application easily integrates with other applications like salesforce to get the data to work efficiently .

Nachteile:

The application API integration can be little easy , its not just pick up and start working kind of model.

Antwort von Critical Impact Software

vor 10 Monaten

Thanks for reviewing!

Carla
Director of Marketing Development in USA
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Software I have Used

5,0 letztes Jahr

Kommentare: This product is what is my most used for acquiring more agents and also letting our existing ones know what is happening in the business.

Vorteile:

The response to my needing help is immediate and helpful. It is also easy to use and they do what they say they will do!

Nachteile:

I haven't run across anything that I can add in this area.

Antwort von Critical Impact Software

letztes Jahr

Thanks for the review Carla. We are always happy to help!

Luke
Business Development in USA
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great mid-range ESP with awesome support

5,0 letztes Jahr

Vorteile:

Critical Impact is a great value for the price. The software is great, but the support team is even better! They're always available to help out with questions or troubleshooting

Nachteile:

It feels a little more dated than some of the competitors, but like they say: if it isn't broke, don't try to fix it.

Antwort von Critical Impact Software

letztes Jahr

Thanks for the great review Luke! We pride ourselves on our customer service!

Shaikat
CEO in Bangladesch
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Powerful Email Marketing Platform

5,0 vor 10 Monaten

Kommentare: Critical Impact is a powerful email marketing platform with a strong focus on user experience and data-driven insights.

Vorteile:

Critical Impact provides a robust set of tools and features for email marketing, with competitive pricing and excellent customer support. Its user-friendly interface enables users to schedule messages and test emails across various devices quickly. I appreciated Critical Impact's data-driven subscriber scoring, which helps identify engaged subscribers.

Nachteile:

There is no free plan available for users to test the platform.

Antwort von Critical Impact Software

vor 10 Monaten

Thanks for the review. We appreciate all the comments we get. We have considered a free option, however at this time it is not in our future plans as the platform is geared towards industries who are not apt to use a free version because of high email traffic needs.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and excelelnt customer service

5,0 vor 5 Jahren

Kommentare: Amazing customer service, and continually upgrading features.

Vorteile:

Very easy to use and understand. We were up and running in no time. All the features you need for effective email campaigns.

Nachteile:

We have no issues with the software. Everything works as advertised.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My experience with Critical Impact

4,0 vor 4 Monaten

Kommentare: Their post-sale service is awesome. Their customs support is always ready to help when needed.

Vorteile:

Critical Impact is one of the best tools for email marketing. The target audience is one of its best features, which I like most. It helps me grow my small businesses through email and SMS marketing. I also created pools and surveys to know the demands of my customers and analyzed the report.

Nachteile:

I do not fine any issue with Critical Impact it fulfils all my requirements.

Antwort von Critical Impact Software

vor 4 Monaten

Thanks. We always like to hear about our stellar support team!

Olivia
Content Marketing Manager in Philippinen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Critical Impact Review

4,0 vor 12 Monaten

Vorteile:

The tool is straightforward and the Email workflow is very helpful. Very user-friendly and intuitive UI.

Nachteile:

Being able to integrate to other software such as HubSpot or other CRM would be beneficial. Improvements on the response time because it is sometimes laggy.

Antwort von Critical Impact Software

vor 12 Monaten

Thanks for the review Olivia. We are always looking to improve on what we offer and also monitor our server response times.