Informationen in Wissen umwandeln, mit elium.
The software enables us to bring everything together in a coherent way and be more efficient at how we deliver knowledge as a community.
I don't have things that i don't like at all in this software.
Nutzerbewertungen filtern (17)
6 years of using Elium
Kommentare: My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts.
I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier.
Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before.
Antwort von Elium
Thank you for those kind words Julie, it has been a pleasure to work together on your projects! About the little drawback of not being able to use the mobile app offline, we're actually very please to tell you that this feature is actually available now. You can select any content you would like to read later and read them offline on the mobile app whenever you want.
Using Elium for our user insights repository to speed up digital product innovation
Kommentare: We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with them we: clarified our vision and objectives, defined the tagging system and the structure of the platform, uploaded the existing content and then went on to train users. The FAST methodology we used for onboarding helped us get the platform up and running in a few weeks and benefit from proximity and continuous support. Today, we are happy with our usage of Elium because it helps us to improve how we design digital products. More specifically: 1. It ensures that everything we create is relevant to humans 2. Scales knowledge, by making it available in digestible formats to all product teams. 3. Democratises user knowledge, by making it available to non-designers. 4. Makes knowledge transversal (not only deep thinking but also wide thinking) 5. Creates a joint understanding of the problems to be solved 6. Reduces the cost of having user input by sharing everything we know with all product teams
There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent search options. Our focus is on providing access to insights resulting from analysis, not to the raw information from qualitative or quantitative research activities. Elium allowed us to build a library of knowledge that could be acted upon by those who make decisions or design products, as opposed to a tool for capturing raw field notes. A tool for doers. And a tool that would surface the relevant information when a product decision had to be taken. Thirdly, the ability to support different use cases. We defined and prioritised the most probable use cases, of when and how would someone use our repository and understood that it will be valuable for several ones. Luckily, Elium was able to support all of them easily (e.g. onboarding new members in our design team, capitalising on existing user knowledge etc). The reason we chose Elium was specifically because of the freedom it gave us in moulding it to our vision and because it ticked all these relevant boxes for us.
I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes.
Gründe für den Wechsel zu Elium: Easy governance Logical way to structure knowledge and intelligent search options The ability accommodate multiple use cases European DNA (GDPR compliance, high-level of security) Flexible /easy to adapt
Great tool to share inside our company
Kommentare: We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people.
I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform.
I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like.
Partage de connaissance et collaboration
Kommentare: Dans la société où je travaille, nous utilisons Elium (précédemment Knowledge Plaza) depuis plus de 8 ans. Notre utilisation du produit a évolué en même temps que la plateforme en elle-même. En tant que société de consultance, notre première utilisation de l'outil était pour faire de la veille législative et s'assurer que toutes les mises-à-jour au niveau des documents guides étaient disponibles pour tous. Si cela reste un des points majeurs, nous avons également évolué dans notre utilisations et Elium est à présent l'outil qui nous permet de travailler de manière collaborative sur des projets internes comme externes.
La plateforme est très intuitive et très facile d'utilisation, même pour des personnes moins à l'aise avec les outils informatiques. Le helpdesk est très réactif, prêts à aider et à implémenter de nouvelles solutions pour des problèmes potentiels. La plateforme évolue constamment suite aux commentaires des utilisateurs (par exemple, nous avions fait remonter la remarque qu'il serait bien d'avoir des liens hypertexte dans les titres et cela a été rapidement implémenté sur la plateforme). De plus, chaque client a le choix d'implémenter ou non certaines fonctionnalités en fonction de son usage. On peut vraiment construire un outil qui correspondant à nos besoins. Les Clubs d'utilisateurs permettent de rencontrer d'autres sociétés qui utilisent l'outils et aident les administrateurs à trouver de nouvelles manières de promouvoir l'outil en interne.
Je n'ai pas vraiment de points faibles à faire remonter. Peut-être au niveau de la recherche, où la dernière mise-à-jour majeur a retiré la possibilité de rechercher l'information par le type de contenu (fichier, site internet, etc). Mais depuis, a été implémenté la recherche via les types de templates, ce qui résout en grand partie ce point.
Elium a KM solution for technology & scientifc scouting deployed at L'Oréal
Kommentare: The Elium team supported us throughout the deployment of the solution. Both technical and educational support is undoubtedly a major asset. Although Elium is a Saas solution, the team integrates as well as possible the requests of the customers who have the opportunity to exchange in a very stimulating way on their uses of the platform during the biannual user club. Technical support is very fast and efficient. The safety audits we have carried out have shown that Elium is one of the safest solutions on the market. I recommend this solution from KM.
The interface is elegant, intuitive and enhances visuals (images, video, preview of office files). It is possible to create forms with data fields exportable to Dashboards like Power BI. The editor of "story" (document) is very rich. It allows you to publish content with an elaborate layout. The administration of rights is managed very finely thanks to profiles on the system but also on the spaces. Securing access, managing GRPD requirements and interfacing with the active directory of our IS is very simple and efficient. Statistics indicators make it possible to monitor the activity of our communities and to adapt our communication management.
The platform allows to create many categories of Tags which can generate a lot of filters. when there is too much navigation becomes less intuitive. The platform does not offer automatic translation of published documents. The weekly digests sent to Outlook are simple and cannot be personalized. The Elium editor does not allow you to create data tables with formulas. It is necessary to integrate an excel file whose preview is not optimal. Finally, Elium does not currently offer a document workflow.
A game changer for us
Kommentare: After having nurtured the vision and created the architecture of our tool, we are now in a daily process of refining the uses and fostering engagement. Some users are a bit overwhelmed by the breadth of information available, a few are simply awe struck, most are enthusiastic and it builds energy in the organisation.
In our field and our network, we need to make sure we don't reinvent the wheel. The software enables us to bring everything together in a coherent way and be more efficient at how we deliver knowledge as a community. With user friendly features, Elium has a strong potential for digital engagement, which is really needed at this time.
Integration into our usual practice requires some degree of change management. What I like the least is when people don't have time or energy to use this tool.
A very responsive and flexible solution for efficient knowledge management
Kommentare: Thanks to Elium, we are now able to navigate easily through our extensive scientific library, we have put in place efficient competitive and regulatory intelligence processes, as well as, among numerous other advantages, put in place a solid risk management regarding the use of dangerous products.
I really like the simplicity of use, people can easily contribute to knowledge management, in addition to get a real support from all Elium team. Elium is taking the best of storage / libraries, social medias, wikis, in addition to have and develop in house features, taking the knowledge management to another level of excellence.
What I really would like to be implemented is a validation process module, allowing administrator to design the validation processes, so that certain information will have to pass different review steps before being published. In other words, having a tasks management system also.
Notre platforme de gestion de connaissance depuis plus de 10 ans
Kommentare: Nous utilisons Elium pour permettre a notre entreprise de capitaliser sur la connaissance et l'expertise de nos collaborateurs. En tant que société de consultance avec des ambitions d'entreprise apprenante, la gestion de la connaissance est clé pour notre métier, c'est notre facteur différenciant. L'objectif de l'utilisation d'Elium est de collecter la connaissance explicite de nos employés et d'organiser la transmission de la connaissance tacite par le biais d'événements. Nous utilisons aussi Elium comme intranet, c'est le point d'entrée unique pour tout savoir sur notre société, ses collaborateur, c'est processus et communautés.
Versatilité, robustesse, belle présentation et parti pris fort pour la gestion de la connaissance.
La prise en main peut s'avérer difficile.
Great! Very good software to help our project of share and capitalize informations!
to know more who are our readers
to give more visibility to our information product
to build a community of people who need to collect and analyze data
very easy et very fast to integrate with the bookmarklet and to share informations with others very interesting to capitalize information in an interactiv way
i don't have things that i don't like at all in this software. maybe the possibility that the software give your more suggestion about what kind of informations product our customers to help us to push the right information to the right person
Great service, nice tool
Kommentare: I love their service, the quality and friendliness of the team members (especially their account management people) behind the tool.
Very stable Many customizable features Relatively easy to use
I am still working with the old version where the "Look and feel" is not very appealing. But since then, they have a newer version with more modern look and feel, which I haven't used yet.
A Great Alternative
Kommentare: A really good and complete overall experience.
- The structure of the tool : It's quite simple, there are spaces, in these spaces there are members and they can interact with each other. This structure creates a lot of different possibilities. -The maintenance and structuring of the tool is simple and this simplicity meets 95% of the needs. -The concept of a "story" in which you can put any type of content is great, the fact that you can modify the content afterwards is also something that I appreciate. -Powerful tool.
-Regarding the functionalities, there are no real cons. -Prices do not necessarily correspond to the number of active members on the platform.
Perfect for knowledge capitalization
Ability to structure the collective intelligence
Synchronization with Google Calendar (and all google stack)
In Betracht gezogene Alternativen: Confluence
Gründe für den Wechsel zu Elium: Features more suited to our uses
Elium: feedback from DAS
We liked the following aspects of Elium the most: - the ability to share information, communications and knowledge in a very optimal way. - the possibility to search for information quickly. - the facility to collaborate easily together on projects thanks to the creation of dedicated spaces, the management of access rights, the document versioning system and the use of notifications. - the tool is user-friendly; no advanced training is required to use it.
One point that remains difficult for our company is the management of the “notifications”. We use Elium quite intensively; all our company communications goes through Elium. We therefore have a number of important notifications to manage and the tool does not allow us to manage notifications easily.
Efficient and easy to use Knowledge Management tool
An great platform to classify the information, read it easily and share it with colleagues. A user friendly software, even for new comers. and an easy to use administration part. Also a nice look and different efficient functionalities : to push information (digest, newsletters, notifications); to create personalized alerts
The search tool could be improved. As well as the notifications through the mobile App
Super prise en main et gain de temps énorme pour trouver les informations recherchées
Tout est centralisé, structuré de manière intelligente, et facilement retrouvable, ce qui en fait pour moi sa qualité principale, le gain de temps pour qu'un employé trouve l'information qu'il recherche. Les système d'invitation à lire, de validation de contenu, sont vraiment pratique afin de partager le contenu aux personnes voulues.
Avoir + de main sur la personnalisation de la page d'accueil ou du menu, ils sont justement entrain d'améliorer tout cet aspect
Increase efficiency and communicate easily
Kommentare: We use elium to share and interact with our customers, performing for them market research and monitoring their business environment
Intuitive, easy to use, ergonomic. Stenghtens communication with digital natives users. Reduces email.
Few connections for the moment with external applications.
Very good product, easy to use, and very useful!
The ease of use : the user interface is really clear, it's easy to find informations thanks to the search bar. Product development : more or less every month, there's a novelty that makes things even easier Customer relation : there's always someone answering to your questions, help you to deploy the product in your company, give you tips..
Slack integration : the fact that we cannot integrate slack properly in Elium and have statistics on it.