Fuse Universal

Fuse Universal Bewertungen

von Fuse Universal

Alliance Residential Turns the Tide on Learning

Bewertet am 28.8.2019
Topher O.
Sr. Director of Learning & Development
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Fuse has been a greta team to work with. They had an initial architect team that came along side of us to help us focus the project on the overall goals for the organization. This sounds so elementary, but when we came into it, we were just thinking about providing this cool tool for our associates to use. This shif in thinking was revolutionary and has really helped the whole site come together. Now that we are up and running, we have biweekly meetings with our client success managers who help us dive into what's working and what's not. They offer help and suggestions and help us stay focused on our overall objectives.

Vorteile: What we love about Fuse is that it has the ability to bring together Learning, Policy, and Communications into one central location where our workforce (who is disparate across the country) can connect and actually engage with the content presented. We understand that how we learn is changing. We want to consume information right at the time we need it, and we want it to be short and effective so that I can get about the job at hand. In our personal lives we use Google, but now, at work, we use Fuse!

Nachteile: There have been some issues on reporting that they are working through with the addition of Good Data to the project. At the current time, some reporting is limited, but with the Good Data coming on, we are going to have the ability to slice and dice thousands of data points in ways that we've never been able to do with X data.

Transforming how busiensses learn and communicate.

Bewertet am 28.8.2019
Katie G.
Learning Manager
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: By using Fuse, a number of business issues are solved, here are some examples:
1. Working in a national business can cause people to work in silos, not share best practice, inconsistent messaging etc. - by implemtning Fuse, we were able to overcome this, by providing a consistent approach to communication and a structured learning journey, which was consistent for everyone across the business.
2. Traditional training approaches can mean one course can take months to develop and is often out of date by the time it's ready. With Fuse, we changed our approach and used a bite-sized content development model which allowed us to quickly get pieces of relevant content out to our people at the right time. This is not something easily done when just using SCORM etc.
3. It's hard to measure the return on investment when it comes to learning, but with Fuse, we can analyse everything which is being done in the system. This allows us to get a good idea of who's engaging with Fuse and what impact that has on their job role.

Vorteile: Fuse isn't like traditional learning systems out there. By having both a desktop and app version available, it can be accessed easily, through multiple devices and still track what's being completed. The offline version for some content is an added bonus, as it's not eating into precious data!
It's a system which is definitely focused around the end user and is similar to other everyday social media tools, so it's naturally intuitive.
By having Fuse, you're able to create a space for learning, communication and collaboration - taking away the need to have multiple systems and ultimately confusing your people.

Nachteile: Some parts of the system are outdated in comparison to others and need updating - but this is something which is on their roadmaps.

Ff

Bewertet am 22.12.2019
Filipa F.
Ass director
Krankenhausversorgung & Gesundheitswesen, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to upload and set up, good engagement tools

Nachteile: App functionality, data from engagement, limited functionality of learning plans

Fuse - Communications, People Development & Training Delivery Review

Bewertet am 27.11.2019
Phil W.
Head of Curriculum & Learning Technologies
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Fuse has been and continues to be unique in the market place in terms of the features it has and integration it is now promising across many software applications. It's allowed us to grow as a business and stay connected to a national workforce and its encouraged us to digitise our learning delivery to our clients. The customer teams are always engaging and willing to help and in recent years Fuse have recognised the importance of customer steering groups and advisory boards. They are becoming a "listening" business while remaining innovative and challenging in whats hot and whats not in Learning & development.

Vorteile: A very innovative product and development team. Fuse really is a Next Gen platform that supports company wide business communication, collaboration, learning and engagement. The base suite of tools and functionality is fantastic and the team look to innovate and now collaborate with the latest thinking and learning tools in the market place.

Nachteile: As a growing business over the years we have worked with them they have focused alot on new features development and functionality before the basics of previous introductions have been ironed out. This leads to a "buggy" experience in the 1st instance of a feature that held so much promise. I'm pleased to say they have worked this out and now have good development road maps and testing in place before they come to market with new features - The system is stable most of the time and new functionality is discussed with customers before release

Very smooth up to launch but then support collapses entirely

Bewertet am 23.7.2018
Richard E.
Head of Learning
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis

Vorteile: Its a strong repository for information that is easy to manage. It allows you to track viewing and course completion making it a good holder for manditory training.

Nachteile: There are a lot of bugs making the assessments and notification features unusable for us at least. We have tickets in the system for7 months. Other problems include the long delays after submitting articles and users before they are visible in the system.

A great next generation learner platform

Bewertet am 28.8.2019
James P.
Head of People Development
Gastgewerbe, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Connecting all employees together. Creating one version of information. Sharing and collaborating across the business. Just in time learning. Speed of deployment of learning and information e.g. new product information.

Vorteile: The functionality which merges learning and communications in a truly integrated platform creates a true one stop shop for employee knowledge and information. The ease with which user can generate and share their own content. The ability to use real time date to shape your learning and communications strategy.

Nachteile: The biggest con with Fuse is that to truly realise the benefits your team need to invest time and energy in the platform. This is only a con where your team do not have the passion or ingenuity to embrace a new way of doing things. It can help to have support if this does not reflect your current team.

Just adopted FUSE as our new intranet and learning platform

Bewertet am 3.12.2019
Renee S.
Director of Learning and Development
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are still preparing for organization-wide launch, but FUSE will allow us to centralize and track our learning and communication initiatives. It will also connect a geographically distributed company to improve connectedness, learning, and communication.

Vorteile: The decision-making factors for us were two-fold - 1: The ability to house both our learning and communication in one platform, and 2: a platform built around 70:20:10 to maximize the impact of learning and communication.

Nachteile: I do wish that the app was a bit more similar to the desktop version, but I still think it's great. Many platforms don't even have an app at all!

from an uploaders perspective, it works very similarly to social media and I love this

Bewertet am 14.2.2018
Prentice J.
Content Devloper
E-Learning, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Multimedia sharing globably

Vorteile: like, share and comment on all content, upload, create communities and learning plans and a assign people as owners of content and communities.

Nachteile: it can have errors with reporting correctly of some content, also cannot support interactive video.

A great platform with opportunity to grow

Bewertet am 25.11.2019
Lorna D.
Community manager
Professionelles Training & Coaching, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's been a really positive experience in fuse. You hit a few road blocks at first and really get into the swing of things and it's really helpful to have the team there when you need them. They care about their customers and care about growing the platform to what it can be and what the customers need it to be. If one person doesnt know the answer someone else probably does.
There is a huge opportunity for growth in what can be made available for the platform and I'm excited to see where next year takes Fuse.

Vorteile: - The ease and accessibility
- the scope
- the support
- the ability for engagement and Comms
- the Why

Nachteile: Lack of functionality and customisability