Donately Erfahrungen

Easy to use and manage.

Kommentare: We had to find an online solution when the pandemic canceled our in-person walk in 2020. Donately was a great solution and allowed us to facilitate our first virtual walk, which we hosted simultaneously around the country.

Vorteile:

Setting up a Peer-to-Peer fundraiser takes just 2 minutes and is easy to navigate. We are able to set up campaigns for each of our regions so they can measure how they are doing as a team. Love that you have the option to upgrade/downgrade your subscription, as we only need the software for part of the year.

Nachteile:

It would be nice if there was a place for people to sign up to participate (like in a fundraiser walk) without creating their own fundraiser. It's been difficult to keep up with people who give and want to be a part of it but don't necessarily want to manage their own fundraiser. Also, for campaigns, it's great that we can create more than one, but there should be an option to feed up to the larger company tracker. Lastly, some of the reporting could be more detailed, and the amount raised should be easy to capture from one view to another.

Great Software for Non Profits

Kommentare: This site allows us to easily collect donations for our non-profit organization. We are in the process of exclusively using this site to collect donations in conjunction with Stripe because it is so much better than any other site we have ever used.
One con is that donation form codes have to be completely updated on our website, rather than just updating them through Donately and having them automatically update on our site.

Vorteile:

Extremely easy for our customers to use! Great customer service!

Nachteile:

Not the best at allowing us to view all donors and donations at once. Sometimes the filtering is really slow. Form codes cannot automatically update on our website and have to be completely replaced after making a change to the form. You can only link one bank account to where the donations to go.

Middle of the Road Functionality

Kommentare: Overall Donately suits its purpose, but it is wanting for some additionally functionality to make it a more robust system.

Vorteile:

The advantage of Donately is the simplicity of form builder! While the software is easy to use, it also contains almost all the essential functionality you could want form a donation form. Forms integrate easily into webpages without much hassle. Campaign management usually works well.

Nachteile:

The donor reporting and management system is insufficient for most purposes. Integrations are not as robust as they could be for the product. Support can be slow moving.

We recommend Donately

Kommentare: We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic.

Vorteile:

The customer service is very fast, helpful, and friendly. The basic product is easy to use and has a lot of options that are useful for us. As a small non-profit organization, I appreciate the number of options that we do have using the basic service.

Nachteile:

I do wish we had more options for developing the look and feel of campaign landing pages.

Donately Review

Kommentare: I have enjoyed using the software and each time I have asked for help, I have received the response promptly.

Vorteile:

Being able to see the recurring donations and the dates dates of effectiveness

Nachteile:

The fact that there is no app for the phone.

Crowdfunding review

Kommentare: Not very good, but this is also due to external factors

Vorteile:

Cheap, easy to set up with many payment options. Monthly and single donation options was the deciding factor in choosing this platform

Nachteile:

Difficult to get donations, not enough support

Just Better.

Kommentare: We were loosing donations due to our clients problems with Paypal's support of immoral policies. I didn't know what to do, I didn't know that other options existed. Then I found Donately, not only did my clients appreciate us not supporting bad business practices, but I found Donately to be 10x better and more functional than Paypal. It's easier to use, cleaner and crisper. I wish I would have known about them in the first place. I for one can say with 100% certainty, Donately is just better!

Vorteile:

Ease of use.

Nachteile:

Could use the ability to be able to have a drop down box for people to select specific options for where their money is being used. Meaning the client and pick for their money to be used for a specific project within the numerous we have.

Easy way for rookies to handle the donations

Vorteile:

It was easy to set up for our team, even for a rookie like myself. I had it easily set up and we started receiving donations almost immediately. The graphs and visuals really helped us to see how we were doing and to see where most of our money was coming from.

Nachteile:

As convenient as this is, for us it still does not replace traditional fundraising, a lot of people in our community prefer good old cash donations so this program was not necessarily as useful to us as we had hoped.

The quickest way to accept donations using Stripe

Kommentare: Donate.ly lets you accept one-time and recurring donations using an easy to configure platform. Fees are a very reasonable 3-4% depending on your use-case. It's quick to customise a secure page which you can embed on your website. It only supports USD at the moment but look forward to international currencies becoming available.

Vorteile:

It's quick to customise a secure page which you can embed on your website.

Nachteile:

It only supports USD at the moment but look forward to international currencies becoming available.

Does the job of a donation page very well

Vorteile:

They are great for setting up a donation page for your nonprofit that only charges a percentage fee.

Nachteile:

I would like if they had a bit more functionality for white labeling and inserting into the website. The only way we were able to figure out how to insert the donation form into our wix website was by using a module that imported an html page. This worked fine but still had donately's branding so we had to put a white block over the top of the module to make it truly white labeled. All over it does the job though.

Great product for NPO Peer to Peer fundraising use.

Kommentare: Donately allowed USARC to quickly stand up a peer to peer fundraising campaign when our old platform was retired.

Vorteile:

ease of setting up account, campaigns and peer to peer fundraisers.

Nachteile:

We wish there was greater ability to control features, like to turn off the Donate button on the events' landing page.

Great support, and a pricing model that works for us

Kommentare: We were drawn to Donate.ly because we are rebuilding our online donation and for the volume of expected donations it made a lot of sense. Our backend CRM is salesforce and so we needed to use Zapier to create opportunities and contact records. Bryan Shanaver was quite helpful in getting that set up for us. I want to give features and functionality a 4 but no doubt it will get there with a more advanced recurrent donation logging and foreign currency, a 5 would be non-cash gifts. Make no mistake though it is great value for money, so as they grow I am sure it will be well made. I would recommend it for small to midsize non-profits at its current form.

Vorteile:

Great value for money, awesome support.

Nachteile:

Great if we can do multi-currency as we are a global org. Also if it can note down it is Xth recurrent donation somehow it can make our backend record keeping better.

Easy and affordable!

Kommentare: We love having the professional form and donor experience on our website.

Vorteile:

We are small nonprofit and needed something that would allow us to take recurring donations. This was a great option for us and we are very happy with it.

Nachteile:

Easy to use and navigate so we don't need extensive training.

Simplicity Is Key

Kommentare: When choosing between the different donation portals services out there, Donately is our pick for the following: 1. The giving form you are able to embed on your website has a very clean and simply visual design while many other competitors look clunky.
2a. The percentage fees are the lowest and therefore best you can find on the market.
2b. There is no monthly fee, so you are only charged when you get an actual donation.
3. Donately has a catchy name! ;)

Vorteile:

Simplicity Visual Design

Nachteile:

- There needs to be a way to designate to certain campaigns on the giving portal - the donation receipts are really ugly and poorly throughout. They need actual customization. - there needs to be a fundraising progress widget you can customize from donately and embedd in your website.

Love the company/service! Software could be better!

Kommentare: We have had a great experience with people at donately! We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great! The software is missing some functionality that would make it so much better. PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us. After my experience with other platforms, we recommend donately all the time and are loyal customers.

Vorteile:

Pricing!!! Simple interface

Nachteile:

Lack of integration with PayPal.

Top level platform!

Kommentare: The customer support has been fantastic, always offering a solution any setback I face. As an admin, the back end dashboard is easy to use and free of distraction.

Vorteile:

UI and ease of back end admin

Nachteile:

Entry pricing is steep.

Excellent Service

Kommentare: I think your services you offer is very good for businesses especially non profits, and profit businesses I really enjoy the simple ways to utilize your service

Vorteile:

Easy to use

Nachteile:

N/A

Great! Customer service

Kommentare: This is so much better than other services out there! Super easy to use! Great customer service. Very helpful staff

Vorteile:

Easy to use

Nachteile:

People don't bean recognize it

Excellent Service took our fundraising to a new level!

Kommentare: Before Donately - we were running all of our fundraising through several different systems that didn't integrate. Switching over to Donately made it possible to properly track our donors and fundraising campaigns.

Vorteile:

Donor Profiles, ability to incentivize fundraisers.

Nachteile:

Wish it would integrate with our ticketing software.

Annual Donations

Kommentare: Very easy and minimal amount of work to do on our end. Like the summary downloads we can call when we want to review all donations.

Vorteile:

It's just easy and we don't really need to think about if our money will get to us. Cheaper than paypal, too.

Nachteile:

Nothing, we only use for the basics

Excellent, Easy Donation Functionality

Vorteile:

Really easy set-up and the customer service is wonderful

Nachteile:

You have to have a payment processor like Stripe to connect to, so there is additional set-up beyond just Donately.

Donately has been a real plus for our nonprofit!

Kommentare: Rwanda Children, the nonprofit I serve, has been using Donately for almost two years. Like all nonprofits, we are always on the lookout for ways to stretch or donor's dollars... and Donately has helped us accomplish that. First and foremost, Donately initiated a reduction in their fees charged to nonprofits. This shows me I'm dealing with good-hearted folks! Secondly, they consistently deliver quality service to us by taking great care of our donors. And when our donors have encountered problems (and these have been few and far between) Donately's customer support has been outsanding. Rwanda Children is benefited by our partnership with Donately, and we look forward to that partnership continuing!

Good For Our Non-Profit

Kommentare: I really enjoy using Donately as a way for our supporters to donate directly to our cause. I love being able to see a list of people who have donated. I never have had any supporters complain about difficulty or anything of that nature!

Vorteile:

It is easy

Easy to use!

Kommentare: Donately has been very easy for us to use at Akola! We appreciate how it captures information and messages from the donors.

Nachteile:

Not integrated with salesforce

Free version for Nonprofits have limited features

Kommentare: It's okay but to be honest I think there are platforms with lower fees and higher customization

Vorteile:

Collects a fair amount of donor data in case we want to try contacting individuals again at some point

Nachteile:

Very little integration with other platforms like social media platforms