MoveitPro Erfahrungen

Revenue Generating Product And Award Winning Service

Kommentare: My overall experience has been delightful. Nobody or no company is perfect. But I gather the feeling each time that I speak with anyone, including the owner, that there is a sense of pride to strive for perfection. They want to be better at all times. That is something I think everyone can value.

Vorteile:

The product is very impactful. It creates an added layer of professionalism that is impossible to achieve alone. Customers are delighted to see their estimates professionally written line by line with the personized branding that is integrated into their product. There were a few things that were not easily integrated into their software. I did have to make a few tough changes that I struggle with till this day. Most notably I had to switch my merchant account to the one that integrates with their systems. It has made it incredibly challenging to keep tabs on where and how the money is flowing because the gateway Moveitpro uses is quite archaic.

Nachteile:

There are a few difficulties here or there that I wish were easier to use. I think there isn't a software out there that will integrate perfectly with your existing processes. I may be wrong. But, I'm interested in the potential the company has shown and am willing to stick around and see what else they improve on. This is a testament to their customer service and willingness to listen to your needs and attempt to correct things.

Simply the best.

Kommentare: It has been superb! From the onboarding through the training I have had nothing but great customer service and exceptional responses from the staff at MoveItPro. I wouldn't ever consider using anyone else...ever!

Vorteile:

The software is very modern and easy to use. It was the most user friendly and intuitive versus other platforms that I researched.

Nachteile:

There are very little concerns I have with the product. Only issue is the ADMIN dropdown does not freeze when working within it and you have to click back in each time. This is the most used tab.

Disastrous Experience

Vorteile:

none at all they're if i can go back i would never have continued the conversation.

Nachteile:

A Disastrous Experience with Move It Pro: Deceptive Practices and Incompetent Support My experience with Move It Pro has been nothing short of a nightmare. Initially, I was attracted by their offer of a two-month trial period. The promise seemed straightforward enough, and I was willing to give their online moving software a shot. However, it quickly became clear that their promises were nothing more than an empty sales pitch. As soon as I began using the software, I realized it wasn’t meeting my needs, so I decided to cancel before the trial period expired. That's where the real trouble began. I contacted their customer support, expecting a straightforward cancellation process. Instead, I was met with a baffling level of incompetence and indifference. The representatives I spoke with acted as if they had no record of my trial period or my request to cancel. They were unhelpful, dismissive, and seemed entirely clueless about their own service. Despite my attempts to resolve the issue, I was repeatedly given the runaround. It was clear that either Move It Pro has deeply flawed internal processes or they deliberately choose to mishandle cancellations to extract more money from their customers. In the end, not only did I feel deceived by their false advertising, but I also had to endure a frustrating and futile battle with their customer service team. This experience has left a sour taste, and I would strongly advise anyone considering Move It Pro to think twice. Their service is misleading, and their support is woefully inadequate. Save yourself the trouble and find a more transparent and customer-friendly option.

Solid software for moving companies

Kommentare: So far so good!

Vorteile:

Ability to be virtually paperless. Well thought out from perspective of sales person, customer, and crew members.

Nachteile:

Many things such as importing leads, changing certain fields require help on the backend. Fortunately [SENSITIVE CONTENT HIDDEN] and the rest are extremely responsive to questions.

Daily MIP User

Kommentare: Support has been great with the onboarding and setup process, [SENSITIVE CONTENT HIDDEN] has been great with helping get everything set up and running and answering any questions that we've had

Vorteile:

The software is easy to use in the daily functionality with estimates and dispatch being readily available. I like being able to track the business numbers from sales/estimates/actuals and keep all of my information in one spot

Nachteile:

More integrations and customizations would be nice, but that may not be a system error as much as a unfamiliarity with the software. One specific thing would be having an "add custom item" button in the inventory portion of the estimate to allow for the non typical items. I would also like to see the clients contact information appear on the Account Data page for fast easy access for calls. Last request would be to have a manual send email bank for specific follow up emails that are not linked to the automation program.

Move It Pro and their team are nothing short of outstanding!!

Kommentare: It helped tremendously bring my company up to speed with the latest technology in the business. It made estimating jobs so much easier and more efficient. From an operations standpoint, dispatching has become tremendously more efficient and easy to understand. No more confusing printouts and trying to figure out the crews. One easy to use function. I couldn't recommend the Move It Pro more. It is a must-have for any moving company.

Vorteile:

The software has a polished and professional feel about. It is simple to use and understand. And when you don't understand something, their OUTSTANDING support team is there to help. My representative, Kayla has been amazing!! The rest of the team is also quick, responsive, and quite honestly really great people. They understand the business and are able to guide and direct all my employees on how the software works. The dashboard gives you a quick snapshot of the business and everything that happened that day, week, month, and even yearly. If you run a moving company, this software is simply a must-have! It makes everything from sales to operations more efficient. I could not more highly recommend Move It Pro!

Nachteile:

There a couple of functions I would like to see when it comes to reporting. I would like to be able to see how each branch is doing individually in a snapshot. The same applies to storage. But the great thing about Move It Pro is they listen to your concerns and then take action. I know both of these things are in the works. Thanks!!

Overall, very happy with the software.

Kommentare: It makes paperwork and doing estimates very easy. It is user friendly and our customers love it too.

Vorteile:

The customer service is amazing. The 24 hour availability is great. At any time if we have a question about something, someone is there to help us. This is especially helpful with the fact that we are in California and they are 3 hours ahead of us. The time difference has never effected our business at all. The very few times there is a glitch in the system or we have an issue, they are super quick to fix it if they haven't already done so. It is constantly being worked on and upgraded.

Nachteile:

Being that we are in California and our laws here are a lot different compared to the rest of the U.S., it took a while to get our system set up. We had a lot they had to adjust to make the system compliant with the state of CA but they did so willingly and were very helpful.

Customer support is awesomeness x10!

Kommentare: Easy end to end processing for all our staff, from lead generation to Quickbooks online integration. Everyone so far has adopted the program and are off and running quickly. In a matter of two weeks, we have moved away from much of our paper-based processes, including moving from paper BOLs and Invoices to processing everything digitally on tablets. We love that we can take pictures with the tablets and attach them directly to a job. I'm sure we will find much more we love about this program.

Vorteile:

The entire software is very user-friendly for a complex program. And I love that new features and fixes are completed and posted continuously. As a former software salesperson, both for small businesses and enterprise level, the Chat for Help and instant responses and help is some of the best I have ever used, regardless of industry. It has made our initial adoption and onboarding extremely efficient and quick.

Nachteile:

Really haven't thought about what we don't like as its been so easy to adopt and we launched in just two weeks.

MoveitPro has been a game changer for our moving business

Vorteile:

Allows us to fully operate our day-to-day operations, and keep everything organized. Extremely user-friendly, and if you ever have an issue or need to troubleshoot, they have 24/7 customer service available to help. One of the best things we've done for our company.

Nachteile:

There have been a couple instances where it took a little long to load, but other than that, it's been worry free.

As we acclimate to this software, the support staff has been simply fantastic!

Kommentare: Reduced entry time, cost of running 3 other software programs it replaced, and efficiency!

Vorteile:

We are now able to do in one software, easily, that we were using 3 different programs for. This has reduced data entry times, and afforded more availability for new and existing client needs. The support staff is quick to respond, assist, and work on implementing suggested changes or additions as we learn about each others needs and capabilities.

Nachteile:

Since we are still, what I would consider in a ramp up period, where we are both learning about each others needs and capabilities, I can only say speed at the time of updates being made, but that is to be expected.

Horrible Software DO NOT USE!

Kommentare: Horrible company. Will deceive every step of the way just to get a payment. Lied from the beginning until the end. Tried them out for one month charged me $600 and refused to refund. Lied about services they can provide. Their software is made for companies operating based on weight and hourly rates, not volume. I specifically asked this question prior to signing up and was told everything is customizable but that was a lie. Told me DOT is shutting down companies operating based on volume, another lie. Total waste of time and money. Do not use this software for your moving company I promise you will regret it! This is coming from someone with 20 years in the moving industry!

Vorteile:

Nothing, complete waste of time. They just keep putting you into useless training sessions!

Nachteile:

Everything and everyone! Pure lies from start to finish!

Every Moving Company Needs MoveItPro!

Kommentare: Here, at J&J Metro, I use MoveItPro on a daily basis and I can honestly say that this is the best and easiest moving software there is. There is truly nothing this software can't do.

Vorteile:

-The process of creating an estimate for customers is simple, quick and easy -Live Chat is very convenient for customers who may not be in a position to speak on the phone but need an estimate. -The 'Jobs Calendar' allows you to keep track of all jobs and revenue for each day during the month -Estimates are all calculated in the system which tremendously cuts down on time for the business -The software makes Follow-ups very easy to keep up with. -The system automatically sends emails & estimates to the customer which also saves time of having to manually send them. -All work orders, Invoices and directions for the move are automatically generated in the system which then allows you to easily print what is needed for each job. -It offers the ability to create tasks for other employees

Nachteile:

None

Best Moving Software!

Kommentare: I use this software every day and absolutely love it! It does everything quickly, easily, and efficiently. Definitely the best moving software for growing your business faster and giving your staff the ability to get everything done within ONE system. HIGHLY RECOMMEND.

Vorteile:

ease of use and efficiency!

Nachteile:

nothing!

A Movers life saver

Kommentare: I chose MoveitPro for one of my clients to help him organize his small moving company. The level of organization, ease in creating estimates, communication with clients, and the ability to have everything you need to run a moving business in one convenient place has allowed the owner time to invest in growing the business. As the accountant, the level of reports, ability to track income and client payments makes my life so much easier! The cost is definitely worth it for myself and for my client!!!

Vorteile:

Everything in one place, low cost for start up companies

Nachteile:

None that I can think of!

The best moving software keeps getting better!

Kommentare: Great and quick customer service whenever there is a question. Very easy to use!

Vorteile:

Cloud-based so you can access from anywhere. Individual access so you know who did what changes. Automatic emails and SMS being sent out for follow ups.

Nachteile:

The website is not exactly mobile responsive on a mobile device. You need to pinch and zoom to be able to read and click on the right links.

Great moving software! They are available 24/7 to assist with any questions you may have

Vorteile:

Their Customer service department is available 24/7 for an questions or concerns. Also the customizations for our needs is incredible.

Nachteile:

The only con I would be able to think of is that it is not turn key for our company, that being said you can fully customize it to your liking!

MoveitPro made a huge difference for us!

Kommentare: MoveitPro Software and [SENSITIVE CONTENT HIDDEN] have been excellent in helping our company organize, professionalize, and capitalize on business leads with quick and thorough training, awesome support, and guidance. It's made a major difference for us! I am a new employee and [SENSITIVE CONTENT HIDDEN] a great trainer and support person! My business owner said after using this software with [SENSITIVE CONTENT HIDDEN] assistance and ongoing support, it changed his "world!"

Vorteile:

Multiple features that make a job with many "moving pieces" more organized, professional, and efficient.

Nachteile:

I have not noticed anything that I don't like about MoveitPro software as of yet.

Mi-Mover Moving and Storage

Kommentare: Major benefit to estimating jobs and letting us learn as well what to expect when doing these moves and giving the customer an accurate cost of the move, so there are no surprises with pricing at the end of the move.

Vorteile:

The software gives you a very close estimate of time, square footage, labor hours all to accommodate the Moving company in estimating as accurately as possible for the customer.

Nachteile:

Not really anything that I would have to say I don't like about the software, Moveitpro is still adding more and more options as time goes on so all the items you would want to add they are already on top of it!

The work load and stress for our staff has decreased tremendously thanks to this software.

Vorteile:

We love how universal the software is for all of our staff. All of our files and information are now found in the same place, and we have full records of our communication with clients. It's easy for everyone to view and understand our clients' information without having to discuss amongst ourselves.

Nachteile:

The speed of the software could be improved. We often find ourselves waiting longer than necessary/expected for pages to load. Also due to the slowness, we occasionally have issues with our staff trying to complete tasks that have already been addressed. Thi

Move It Pro Rocks

Kommentare: Overall Im a happy customer.

Vorteile:

Easy to use. Has just about everything I need. Always improving and adding features.

Nachteile:

There are bugs as with any software but it always gets fixed

Thank You Move it Pro!

Vorteile:

We love Move It Pro! it makes running any moving company a breeze! The staff at Move it Pro are incredible to work with! [SENSITIVE CONTENT HIDDEN] made the transition so smooth and was really there for us every step of the way! There was no pressure to rush through training and she answered all my questions thoroughly! We are so excited to be working with such amazing people!

Nachteile:

Nothing. everything is great!

Great Staff

Kommentare: Makes us more efficient and professional looking to our customers.

Vorteile:

I like the ease of use and the customer service that comes with it. They are always available and have quick answers and are willing to help. Thanks to our reps and the rest of the staff that frequently helps, I'd name everyone if I could.

Nachteile:

I like most everything really. If anything it was just a transition to get used to but the staff helps so much.

Software that lets the company MOVE forward!

Kommentare: The team at MoveitPro is constantly looking for ways to improve the software to meet the needs of companies in the moving industry. As a user when I have a question, they are quick to respond and guide me through the process. Customer service above and beyond exceptional.

Vorteile:

Easy to navigate, speeds up estimating process, built in follow up process.

Nachteile:

Would like more detailed financial reporting capabilities for each type of move.

Best Moving Software

Kommentare: As stated, Moveitpro software is easy navigate and use. I love it.

Vorteile:

Easy and simple to navigate.

Nachteile:

None. And I have used the competition's software.

Organized, Simple, Estimates are easy to do, Customer Support is amazing, always available.

Vorteile:

How easy it is to do the estimates and how organized it is. Everything has been thought out for you to make doing your job easier. Customer Support is 100%. They are in constant communication with you through anything that you need help with. If there is ever a problem they are always prompt with everything.