Uplisting Erfahrungen

Excellent for managing & automating properties

Kommentare: It cut my time managing properties down to a fraction of what it was.

Vorteile:

With all the templated emails, my management time across 5 properties is down to a fraction of what it use to be. The cleaners know their job, the guests have all the information at their fingertips. I am rarely ever called on

Nachteile:

It's evolving, so you need to learn the new features as they are released... naturally. I really don't have anything bad to say, this is a great team and great product.

Exactly what I was looking for...

Kommentare: My overall experience has been very positive and I truly feel that I am good hands with the Uplisting team.

Vorteile:

After nearly 10 years with one of the largest channel managers on the market and then a bumpy 6 month run with another provider over promising and under delivering, I was so relieved when I stumbled upon Uplisting by chance in a Google search. It is exactly what I was looking for - as if it were designed by property managers like myself. The customer service is outstanding and the Uplisting team is willing to listen and implement customer feature requests.

Nachteile:

If I had to find one flaw, I would say not having the ability to edit reservation line items (costs and fees) and in turn the automatically calculated owner payout totals is probably the most important issue that needs to be addressed. However, after suggesting some ideas, the team is working on making this feature available.

Nickel and Dime You Software

Kommentare: Loved at first but its best for my business to find a better solution. Better reporting, built in accounting, built in CRM, actually nice direct booking website, and other solutions.

Vorteile:

Initially they were a great company and great product. Text message capabilities and pricing.

Nachteile:

Took them years to develop needed updates to their software including a working app to even see your calendar. They still to this day have a very limited functional application. Expect to use a computer for everything you do on Uplisting. Pricing - So they keep coming up with new features but even for those who have been with uplisting since the beginning, they want to nickel and dime you for what they consider an "upgrade" which compared to other providers is just standard offerings. For example: They charge you $1.25 PER reservation for their security check, $7.00 per a property for security deposit collection, $10 per a month for advanced reporting for owners (owners dashboard) which all other providers have standard, along with other nickel and dime upgrades, and their latest smart lock integration for $10 per a lock, per month (airbnb will be offering this option free in the near future). Just a heads up which is very important. They ONLY payment provider they use for direct bookings is STRIPE. They refuse to connect to any other providers due to large kickbacks. Stripe does not allow for free cancellations for guests so this is something you can't offer to your guests when booking direct. When you compare this to other providers, it's better to pick the bigger providers as they offer built in accounting, detailed owners' dashboard, professional website direct booking website builder/website. I have tried to reach out to uplisting to help but they are now at a point of not really caring about the customers and we are more considered as a number instead of when I initially signed up.

Make your life easier- give uplisting a go!

Kommentare: We changed from using guesty which we were struggling with on the support side of things. We were not getting answers for sometimes days meaning lost bookings and upset guests... since changing to uplisting we have had such a positive experience in particular with the support. It is excellent! Having a real human get back to you on an important issue is so incredibly important and often it is [SENSITIVE CONTENT HIDDEN] himself which speaks volume for how much he is invested into the software and its development. Do yourself a favour and give uplisting a try. The interface is very user friendly, it’s is continually improving and evolving and they really listen to the clients and their feedback. They have a great Facebook support group also- it is very affordable no will save you hours in so many ways- from automated messaging to bulk pricing, to identity check links etc

Vorteile:

What a breath of fresh air- support from real humans in real time! Uplisting listen to all feedback and are excellent in the support department! This has got to be the number one factor for trying any new software.

Nachteile:

The software is constantly evolving and the developers are hands on- listening and improving features all the time. I can really only say that the one negative is that currently you can’t view the entire month at once.. however knowing [SENSITIVE CONTENT HIDDEN] and his team I’m sure it is in the pipeline along with so many other exciting improvements.

Fantastic Channel Manager with forward thinking owners

Kommentare: Uplisting is a hospitality management tool that makes our business perform operationally with ease, I particularly like how progressive the company is and how they listen to their clients and update the platform accordingly.

Vorteile:

The software is easy to use set up and operate. Integration with OTAs and other software is simple and has a very strong API

Nachteile:

Nothing really all is very good, the new upgrades coming for Insights are exciting

Fantastic, easy to use channel manager

Kommentare: My overall experience with Uplisting has been great and has relieved a lot of stress I had with our previous provider.

Vorteile:

Uplisting is easy to use, does what it is supposed to, was easy to set up and the chat function always provides the answers to any questions you have.

Nachteile:

I had a couple of issues with Uplisting not being linked with booking.com properly to begin with and I didn't realise for a few weeks but this has now been rectified once I raised the issue with them.

Makes my life so much easier

Kommentare: Fantastic experience so far. Of course you need to get used to a new software and stumble across some problems during that process. However, the support was always there when a question came up.

Vorteile:

- Fantastic features involving Zapier for automatic workflows - this was one of the main reasons I decided to go with Uplisting, though I haven't tried it out yet. - Affordability - Easy to use and navigate without causing too much confusion because of functionality overload - Great support

Nachteile:

- Unfortunately they do not feature their own booking engine yet. This is bitter as most other tools have it. But it is in their pipeline, so this is just a temporary disadvantage.

Great Product, Great Value!

Kommentare: This software has the features I use on a daily basis, at a very reasonable price. It is very user friendly and isn't crammed with a bunch of extra features I won't use.

Vorteile:

Uplisting is very easy to use. The calendar is easy to read, and the unified inbox makes handling guest communications easier.

Nachteile:

I would like to see the daily room rates in the calendar. I would also like the unified inbox to send me notifications when I get a new message.

Very Good Channel Management Platform

Kommentare: Overall it been a very pleasant experience using Uplisting and have really made life easier.

Vorteile:

Good customer service and compare eviivo much easier to use

Nachteile:

Cannot check guest in and out via the app but only desktop

Very uplifting!

Kommentare: Customer service is exceptional and speedy!

Vorteile:

It has many features that are important, like: channel sync, website builder, messages, analytics and many reports .. plus more!

Nachteile:

They only use Stripe for payment processing. It's a little costly.

Great Product

Vorteile:

Great product and perfect for managing our serviced accommodation properties/bookings.

Nachteile:

Nothing, all the features are great and the customer service is even better. There are constantly new updates which keeps the system up to date.

Outstanding Tool to manage just one or multiple properties

Kommentare: Awesome intuitive onboarding with lots of available handholding if needed. I just added my second home with a third to come and I couldn't be doing that without Uplisting.

Vorteile:

I love that this manages ALL of my calendars, so if I get a booking on one site, the calendar for that booking period is blocked for any other site. I love that it tasks my cleaning team automatically, and further that I can automate my messaging to the guests ensuring a much richer conversational experience for them. Finally the support is pretty good, usually they get back with me via chat (my preferred channel) within an hour or two.

Nachteile:

Integration with VRBO software would be great, and some more granularity into controlling price rules would be nice. The direct booking site is really sparse and doesn't seem to allow for multiple photos to be posted unless I (very likely) am missing something - perhaps an integration with August, like they did with Mint which saves a TON of time for me.

Love using Uplisting !!

Kommentare: Professional team, excellent customer service and they go the extra mile to assist their clients. Excellent, easy to use software.

Vorteile:

Uplisting is the most simple platform I have used as a channel manager, it is easy to set up and easy to learn and use. The auto messaging is faultless, messages go out as planned. I love that I can save messages to be sent last minute as well and click and send with ease. The support team are excellent and have been helpful from the beginning. I love that the team are improving their software all the time based on what customers require. I feel this is so important. We found it very difficult finding software for the short term rental industry that does everything in one place that we require it to do. There are so many out there but if they 'do it all' they are way too expensive for a smaller company starting out to use. Uplisting is nearly there for all our company needs and we are willing to stick with them as they are adding features all the time. Excellent software, give it a trial, you won't regret it.

Nachteile:

Just waiting for a booking button for our website and a few more features on the Housekeeping side and we'll be a customer for life !! Very happy :)

Craig Westaway Director Bnb Booking manage 47 properties

Kommentare: It's been seamless since we changes from Guesty. Much easier to use and much more cost effective

Vorteile:

Ease of use, excellent support and cost effective

Nachteile:

The app but in progress to be updated now

Solves the problems you actually have with Airbnb, product direction & support both 💯

Vorteile:

The team are on to a winner with uplisting - it's thoroughly modern web software for managing multiple listings on Airbnb. It's also the only way I could consider listing on booking.com (after years on Airbnb), and has paid for itself through the extra bookings that generated. I've also been really happy to see it manage prices in a smart way, and send consistent, automatic replies to guests.

Nachteile:

uplisting is trying to drive multiple booking sites, all with different interfaces and assumptions. It exposes what it can do for you, even if the result is inconsistent. So I needed to dive in and understand more of the underlying booking platforms than I wanted. Messaging is an active area of development - so you can sometimes only see the messages you've sent, not the ones you've received. It's not clear what it's doing in the background - has it finished? Has it done what I wanted? Some more feedback or logs would be useful. (every negative has been backed up with a reassuring support experience, and often feature fixes weeks later)

Excellent Software

Vorteile:

The software is very easy to use on a daily basis. It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver. It helps greatly streamline our communications with all guests. I also like the new features which are always being added. The Customer Service/Support are a credit to the business.

Nachteile:

There aren't any Cons. Everything works as it should and if it doesn't Customer Service/Support are always on hand to assist.

Thanks upllisting

Kommentare: I love it

Vorteile:

The best in the biz after much research and disappointment from others

Nachteile:

lack of single content edits across linked platforms, inbox messaging with vrbo,

Fantastic Software We Couldn’t Live Without

Kommentare: Excellent company, excellent product. We really are very happy with Uplisting.

Vorteile:

How easy and simple it is to use and how fast it is. So many others we tried were sluggish.

Nachteile:

They are already working on this, but I’m it’s current state guest communications could be improved.

Great Channel Manager

Kommentare: Overall, it does a good job of helping to keep on top of bookings etc. The response time on the chat feature is variable.

Vorteile:

Clear screen and easy to navigate software.

Nachteile:

More time on onboarding would have been helpful, especially tips on how to navigate common issues with Airbnb, Vrbo and Booking.com

Great channel manager

Kommentare: Great :-)

Vorteile:

Easy to use and set up, great support if you ever get a question.

Nachteile:

We had to start using a separate software for our cleaners as we always had issues with our cleaners not being able to access the app on their mobile as after 14 days it would say the free trial has ended.

Would miss it so much!

Vorteile:

Love the automated messaging, especially the power and customization available. Love the channel management, double booked isn’t in our vocabulary. Also a big fan of the direct booking engine.

Nachteile:

Using on mobile phone isn’t great. The ui works great on desktop or iPad.

Good value for price with great automated messaging, Samrt Lock connex & App

Kommentare: Overall, highly recommended, even with just a few apartments / accommodations to handle.

Vorteile:

Uplisiting is indispensable for me, organizing all bookings and automating messages. Its integration with smart locks, easy direct booking page and an app (even though still very basic) make it a valuable tool. Overall, highly recommended.

Nachteile:

Two suggestions for improvement: a) Enhance the app's capabilities, and b) Integrate guest ID verification for all guests, not just the main one, which would be crucial for certain countries.

Seamless software with very attentive customer service

Kommentare: Uplisting saves us time, money and resources. It has enabled us to concentrate on growing our business and not spend more time then required on tasks that we can manage with Uplisting.

Vorteile:

We've been using Uplisting since we started managing short term rentals and we couldn't have grown so quick without their software. We now manage over 100 properties and Uplisting works just as well as it did with 3 properties.

Nachteile:

I would like to have a more visual reporting dashboard but I can get all the information I need from the reports they provide.

Best Channel Manager Ever I tested and used

Kommentare: I testes a couple of channel managers before and now I found my last one, UpListing! The best!

Vorteile:

Guys, first I'm a IT guy. Of course my point are based on my IT view as well and my Property management view ;) 1- easy to use and user friendly 2- best customer service EVER 3- price :) 4- reliability against overbooking 5- automated messages 6- integrations with Zapier and Stripe Also I tested (Rentals United, Lodgify and Stays.net, Smoobu) and Uplisting is the best one for small property managements (like mine company).

Nachteile:

1- Uplisting do not have own public API (Remember I'm a IT guy and developed some own small systems to help me to manage my properties, like Schlage door code automation) 2- little amount of tags to build your own personalized messages 3- no mobile APP - Website is responsive but not too much user friendly on mobile view

Best thing ever

Kommentare: I am extremely happy with the overall experience from the moment I decided to try Uplisting the customer support has been the best I ever had.
Features offered are very relevant to me and for making my life easier.

Vorteile:

Automated messaging through Uplisting no need to log into OTAs like Bookjng.com. Automated guest payments straight into my bank account Automated systematic opening and closing holiday let units

Nachteile:

Nothing so far. It's good value and relevant