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Über GetResponse

GetResponse E-Mail-Marketing hilft dabei, mehr Leads und mehr Umsatz mit weniger Stress und mehr Erfolg zu erzielen.

Erfahre mehr über GetResponse

Vorteile:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Nachteile:

Getresponse do have two problems i think they should look at. The loading time is slow.

Bewertungen zu GetResponse

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,0
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

7,4/10

GetResponse hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 498 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (498)

Michael
Owner
Verifizierter Nutzer auf LinkedIn
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Solid, By Not My Favorite Lead Generation Software

3,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Das Marketing-Cockpit mit KI-Unterstützung

5,0 vor 6 Monaten

Kommentare: Absolut umfassendes Marketing-Tool, mit dem man seine Kampagnen beherrschen kann.

Vorteile:

Alle Funktionen sind gut beschrieben und auffindbar. Landingpages lassen sich sehr einfach erstellen. Man kann sich gesamte Kampagnen von der KI vorschlagen lassen und erhält dann vorgefertigte Bestandteile.

Nachteile:

Ich bin auf die Schwierigkeit gestoßen, dass GetResponse verlangt hat, die Nameserver vom Domain-Hoster auf GetResponse zu übertragen. Dies hatte zur Folge, dass die eMail-Konten der Domain weg waren. Man kann dann zwar unter GetResponse die eMail-Konten wieder einrichten, allerdings gibt es kein integriertes eMail-Portal. Die eMail-Funktion ist rein auf die Kampagnen bezogen, demnach erhält man Rückantworten der eMail-Empfänger auch nur auf die eigene Kampagnen-eMail. Es gibt keine allgemeine Inbox. Das Problem konnte dadurch gelöst werden, dass nur Subdomains vom Hoster mit GetResponse verknüpft wurden. Somit verbleibt die Hauptdomain und das eMail-Hosting beim ursprünglichen Hoster.

Antwort von GetResponse

vor 5 Monaten

Thank you for your positive feedback! We're delighted to hear that you find GetResponse's marketing cockpit with AI support comprehensive and user-friendly. We apologize for the inconvenience with the domain transfer process, and appreciate your workaround using subdomains. Your insights are valuable as we strive to enhance our platform. Thanks for choosing GetResponse for your campaigns 🚀

Franziska
Marketing Manager in Deutschland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Völlig ausreichend für unsere Zwecke

3,0 vor 6 Monaten

Vorteile:

Mittlerweile gibt es eine gute Reporting Funktion, Vorlagen lassen sich schnell anlegen und nutzen. Große Bibliothek an MailVorlagen zur Personalisierung. Gute Kundenbetreuung

Nachteile:

Es gibt Funktionen im E-Mail Marketing, die ich als Standard für einen Provider erwarten würde. Hier und da kleine Stolpersteine.

Antwort von GetResponse

vor 6 Monaten

Hi Franziska! Thank you for your review. We are pleased to know that you enjoy our reporting function and appreciate how fast you can create templates. It's also heartening to hear that our customer support has met your expectations. If you need any assistance, do not hesitate to reach out. - Mariana

Andreas
Geschäftsführer in Deutschland
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Für mich zu unübersichtlich

2,0 vor 2 Monaten

Kommentare: Die Funktionalität ist sicherlich sehr groß, allerdings hat es für mich Zuviel Zeit gebraucht mich ausgiebig mit jedem Thema zu beschäftigen. Es war wenig intuitiv und die Erklärvideos meist nur bedingt hilfreich.
Für Profis die sich den ganzen Tag mit dem Tool beschäftigen ist es bestimmt super. Für mich als Einzelunternehmer braucht es zu viel zeit alle Funktionen zu ergründen und dann zu nutzen

Vorteile:

Einfache Anbindung an externe tools und einfache umsetzung der Opt in Mails

Nachteile:

Zwei völlig verschiedene Builder für Landingpages und Homepages. Warum ? Das fand ich sehr störend.

Antwort von GetResponse

vor 2 Monaten

Hi Andreas, Thank you for sharing your honest feedback with us. It's great to hear that you found connecting with external tools and implementing opt-in emails straightforward. However, I apologize for any confusion you experienced with our interface. Ensuring our tools are user-friendly and accessible to users of all experience levels is a top priority for us. We've forwarded your feedback to the team for further review and improvement. Best, Mariana

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Hat mit der Automatisierung nicht gereicht

2,0 vor 3 Jahren

Kommentare: Leider konnte das Tool mit der Automatisierung der Konkurrenz nicht mithalten. Im Grundsatz ein gutes Angebot, auf den ersten Blick. Mussten dann auf ein anderes Tool umstellen.
Bei der Kündigung hat man diese jedoch bei Getresponse nicht erhalten und den Folgemonat trotzdem verrechnet. Ein Mitarbeiter meinte, das sei kein Problem, man erstatte dies zurück, wegen 2 Tagen. Die Bestätigung kam dann, dass es keine Rückerstattung geben kann. Nicht gerade kundenfreundlich und daher nicht zu empfehlen.

Vorteile:

Angebot mit vielen Features, leider nicht so ausgereift wie erwartet.

Nachteile:

Kundenservice und Einschränkung bei der Nutzung

Antwort von GetResponse

vor 3 Jahren

Hi there. Thanks for taking the time to leave a review. If you still have not received your refund, please send me an email at social@getresponse.com. -Taylor

Maik
Social-Media und Marketing in Frankreich
Internet, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

E-Mail Marketing einfach und effektiv

5,0 letztes Jahr

Vorteile:

GetResponse ist eine Software, die E-Mail-Marketing einfach macht. Es gibt auch eine kostenlose Möglichkeit, diese Software zu nutzen. GetResponse ist eine großartige Wahl für Unternehmen aller Größen, die nach einer einfachen Möglichkeit suchen, ihr E-Mail-Marketing zu verbessern.

Nachteile:

Die kostenlose Variante ist ausreichend für bis zu 2.500 Newsletter pro Monat und 500 Kontakte pro Monat. Für ein monatliches Abonnement finde ich die Kosten etwas hoch.

Antwort von GetResponse

letztes Jahr

Hi Maik, Thanks for the review. We're glad to hear you find our email marketing tools simple and effective. Best, Abbie

Tolu
Tolu
Digital Marketing consultant in Nigeria
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Surely the best email marketing app for internet marketers

5,0 vor 2 Jahren

Kommentare: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Vorteile:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Nachteile:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Antwort von GetResponse

vor 2 Jahren

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Nanaka
Nanaka
Infrastructure Specialist in Japan
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Get On Board with GetResponse!

4,0 vor 9 Monaten

Kommentare: Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.

Vorteile:

Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.

Nachteile:

Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.

Antwort von GetResponse

vor 9 Monaten

Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization. Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services. We appreciate your support and look forward to continuing to assist you with your email marketing needs. Best regards, Abbie

Stephen
CEO in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Get responses I must have for your business or brand

5,0 letzten Monat Neu

Kommentare: My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future.

Vorteile:

What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.

Nachteile:

The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.

Antwort von GetResponse

vor 4 Wochen

Hi Stephen, Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊 We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone. Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come. Best, Mariana

Zuberi
Affiliate Marketer in UK
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Get Response I's Good For The Price and Beginners

3,0 letzten Monat Neu

Kommentare: My overall experience with Get Response has been great to be honest.

Vorteile:

I like the price and the free trial feature i tested it during the trial then decided to stay for the price.

Nachteile:

Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle.

Antwort von GetResponse

vor 4 Wochen

Hi Zuberi, Thank you for sharing your feedback with us. We're so happy to hear that you've had a positive experience with GetResponse! Regarding your comment about the landing page templates, we understand the importance of having a variety of options to suit different needs. We're continuously working on enhancing our platform, including expanding our template library to provide more choices for our users like you. Thank you once again for choosing GetResponse. We look forward to continuing to serve you and exceeding your expectations! 😊 Best, Mariana

Rebecca
Owner in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

GetResponse is the word.

5,0 vor 2 Monaten Neu

Kommentare: Love GetTesponse. It keeps me present in my leads’ minds.

Vorteile:

I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!

Nachteile:

I wish I had found it sooner. I might have a longer, more engaged list if I had

Antwort von GetResponse

vor 2 Monaten

Hi Rebecca, Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need. We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊 Best, Mariana

Richard
CEO in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

GetResponse is a good option for e-mail marketing

3,0 vor 7 Monaten

Vorteile:

I like the functionality of their lead capture and the templates for e-mail marketing.

Nachteile:

I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.

Antwort von GetResponse

vor 7 Monaten

Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana

Nyoro
Construction Manager in USA
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GetResponse Is a Must-Have Email Marketing Tool

5,0 vor 4 Wochen Neu

Vorteile:

GetResponse is an essential solution that makes work easier for us. I like the capabilities of GetResponse.

Nachteile:

GetResponse does not have flaws. GetResponse meets our needs.

Antwort von GetResponse

vor 2 Wochen

Hi Nyoro, Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊 Best, Mariana

Taylor
Writer in USA
Schreiben & Editieren, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great email marketing and tracking platform

5,0 vor 2 Monaten Neu

Vorteile:

I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.

Nachteile:

There is nothing that I dislike about this.

Antwort von GetResponse

vor 2 Monaten

Hi Taylor, Big thanks for your positive review! We’re honored to have you as a customer. 😊 Best. Mariana

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy and basic all-in-one option

4,0 vor 2 Monaten

Kommentare: Overall, it’s okay for someone just getting started who wants a low cost option.

Vorteile:

This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.

Nachteile:

Removed contacts should not count toward subscription limits since you pay for more subscribers.

Antwort von GetResponse

vor 2 Monaten

Hi there, Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey. Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊 Best, Mariana

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A really nice email marketing tool

3,0 vor 2 Monaten Neu

Vorteile:

the suite is very complete, one of the best in the market

Nachteile:

the funnel automations could be improved

Antwort von GetResponse

vor 2 Monaten

Hi there, Thank you for taking the time to share your feedback with us. Knowing that you find our suite to be so comprehensive makes our team’s hard work all worthwhile! Your insights on the funnel automations are also much appreciated. We've passed your feedback along to our product team. 😊 Best, Mariana

Angelica
University Intern in Ecuador
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 501–1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse

5,0 vor 11 Monaten

Kommentare: I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.

Vorteile:

GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.

Nachteile:

Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.

Antwort von GetResponse

vor 11 Monaten

Hi Angelica, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Calvin
Freelancer in Niederlande
Onlinemedien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Why you should really get Getresponse for your business

5,0 vor 3 Jahren

Kommentare: My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again

Vorteile:

- Very easy to use and therefore userfriendly for all - Updating more features often, Getresponse listens to their customers - Creating and maintaining lists never was this easy - My business keeps on growing just by using Getreponse

Nachteile:

- using images in the emails are not resizable easily - landing page maker can use some more work, drag and drop is ok, not perfect yet - very little options with the lowest paid subscription, have to update to soon to get “good” options

Antwort von GetResponse

vor 3 Jahren

Hi Calvin! Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Aryana
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A lot of features for a startup and fair price

5,0 vor 2 Jahren

Vorteile:

I like that I can create a quick webinar and opt in page and deliver it all in one go. If I was just starting out this is a valuable feature. Since I use other webinar platforms I don't generally use this, but liked it when I did.

Nachteile:

That I can't properly tag and keep the tag on my contacts. It was hard to reorganize my contacts because there is no real true tagging.

Antwort von GetResponse

vor 2 Jahren

Hi Aryana! Thanks for taking the time to share your feedback with us. We appreciate it! - Abbie

Lee
CEO in USA
Verifizierter Nutzer auf LinkedIn
Computerspiele, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

GetResponse Email Software or something more?

5,0 vor 5 Jahren

Kommentare: When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed.
One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get.

Vorteile:

Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Nachteile:

Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

THE SERVICE IS SIMPLY UNRELIABLE

2,0 vor 4 Jahren

Kommentare: 5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess) 6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate. 7. There is a limit of 3 speakers. 8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient. 9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Vorteile:

Nice e-mail marketing tools and wide choice of templates.

Nachteile:

We purchased MAX account for 3 months. 1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. 2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions). 3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential. 4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Antwort von GetResponse

vor 3 Jahren

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at social@getresponse.com. -Taylor

karan
Digital Marketing Analyst in Indien
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Tool for Email Marketing, I really love this tool

5,0 letztes Jahr

Kommentare: My overall experience with GetResponse has been very positive. The platform is intuitive and easy to use, and their customer service is excellent. The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations. Additionally, the features offered by GetResponse have been very useful in managing my email campaigns and automating certain processes. I have been very impressed with the quality of the product, and I would recommend it to anyone looking for an email marketing platform.

Vorteile:

1. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have.

Nachteile:

Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services.

Antwort von GetResponse

letztes Jahr

Hi Karan, Thank you for taking the time to write this review! We're happy you're overall experience with GetResponse has been positive and are pleased to hear you've had a pleasant experience with our customer service team. Customer feedback helps us improve, so this review is greatly appreciated. Best wishes, Abbie

Rosalina
Executive Assistant/ Freelancer in Philippinen
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

"Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"

4,0 letztes Jahr

Kommentare: By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.

Vorteile:

Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients.

Nachteile:

Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation.

Antwort von GetResponse

letztes Jahr

Hi Rosalina, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Rodney
CEO in Barbados
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My 100% Honest Getresponse Review

5,0 letztes Jahr

Kommentare: Overall Getresponse has been one of my weapons of choice in the day to day running of my business. I won't be changing them anytime soon for sure because, not only do they make life easy for me as an email marketer but the price suits me fine.If you really believe "the money is in the list" then a Getresponse partnership is a total no-brainer.

Vorteile:

1st of all I love the Getresponse support who are always there when needed at critical times. I especially love that I'm not hindered when connecting to other software because I use various different platforms to capture leads. Their ability to integrate with other systems to give us end users a pleasant experience, goes without saying because to me they're the best in the market.With so many amazing features like, DFY templates, email scheduling, best time sending, name personalization just to name a few, my job has been made easier both reaching and communicating with my audience on a daily basis. I've tried others and the pricing was just to outrageous, and some don't offer half the features that Getresponse offer.If you're looking for a wholistic email marketing solution that checks most of the boxes then look no further than Getresponse .

Nachteile:

I haven't had to many bad experiences to be honest except for this one time I noticed a price increase on my credit card and so I jumped on the online chat within the app. This was quickly resolved by a customer service rep who explained to me that I had exceeded my subscriber limit. Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why.

Antwort von GetResponse

letztes Jahr

Hi Rodney, Thanks you so much for taking the time to write this review. We're delighted that you're loving the GetResponse platform and the various features you're using. Keep enjoying, Jack

Brendan
Brendan
Internet Marketer in Botsuana
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

GetResponse is a poor choice for an email marketing platform.

1,0 letztes Jahr

Kommentare: GetResponse is a poor choice for an email marketing platform. The user interface is clunky and difficult to navigate, making it hard to find the features you need. The automation and segmentation options are limited and not very intuitive. The customer support is unresponsive and unhelpful. The reporting and analytics feature is also not very robust and does not provide much valuable insights. Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns.

Vorteile:

Offers basic email marketing features like creating and sending emails, managing contacts and creating autorespondersHas a landing page and webinar featureHas a basic CRM feature

Nachteile:

Poor User InterfaceLimited automation and segmentation optionsUnresponsive and unhelpful customer supportWeak reporting and analytics featureProne to glitches and errors which can lead to lost data and campaigns

Antwort von GetResponse

letztes Jahr

Hi Brendan, We're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused. I would like to see how I can help resolve this and take this forward for you. Can I ask you to please send an email to social@getresponse.com so we can follow up with you on this directly? Jack.

Joël
Joël
Senior Frontend Developer in Kamerun
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Most Simple Email Marketing Software

5,0 vor 12 Monaten

Kommentare: A great product for email marketing and lead generation.

Vorteile:

We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.

Nachteile:

Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used

Antwort von GetResponse

vor 11 Monaten

Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna