Livestorm Erfahrungen

Livestorm this is a good product with excellent connectivity capabilities.

Kommentare: Thanks to this platform, we've been able to include viewers from all around the world in our live broadcasts. Thank you to the Livestorm crew, who I'm sure are doing their best to keep everything up and running during this difficult moment in the globe.

Vorteile:

I appreciate that this application may be used for a variety of meeting formats, including standard video conferences, webinars, virtual events, and even fully automated webinars. With Livestorm, you don't have to juggle several tools. You can perform all of your marketing from a single dashboard, making it easier. There is no clutter in the user interface. It's easy to use and I enjoy it. I also like the opportunity to make meetings and events more engaging by including tools like chat, surveys, guest speakers/presenters, and Q&A. These tools may add a lot of oomph to your event.

Nachteile:

For the hosts/guest speakers of a webinar, it would be excellent to have a private chat tool that allows them to discuss which questions they should respond to live and which they should address off-line.

Intuitive tooling that works very well for global webinars

Kommentare: The overall experience has been really good and we've had many compliments from over the world. The software is easy to use and as people do not need to download a separate programme makes it accessible.

Vorteile:

It is easy to set up webinars, very intuitive and provides you with a nice data dashboard to directly understand the success of your webinar. Livestorm keeps innovating and improving, and listens to the feedback of their customers. Also, a big plus for us is that Livestorm is GDPR compliant.

Nachteile:

It is a browser software, meaning that it is more susceptible to the internet connection of the speakers. On the other hand, we have not had any speaker (unless there internet was completely down) not being able to finish their presentation. A simple page refresh usually does the trick, but it can of course impact the user experience when speakers drop off.

DON'T subscribe to Livestorm!!!

Kommentare: - It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service!
- Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second!
I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service !

Vorteile:

The design of the software is nice. We chose it originally because it is a French company.

Nachteile:

This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY! Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!! ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Livestorm for Webinars

Vorteile:

We have used Livestorm for webinars since we were spun out from another company (who use GoToWebinar) and it has been great! We run multiple webinars a month using the platform. We like that no client/downloads are required to view or host webinars and use the "company page" on our website as a way to serve up recorded webinars on-demand and be able to capture viewers details to feed our sales process (which you obviously don't get with Youtube alone). We also like that you can add speaker bios into the platform, there are many other platforms to host these, but none that are integrated with the whole webinar experience. Finally, the whole UI/experience can be branded more deeply than other platforms making for a more seamless experience for attendees

Nachteile:

We recently ran a 16 hour virtual conference which we had wanted to record but were unable to record more than 2 hours with Livestorm. We ended up using Zoom because of this single limitation, which was a real shame as there are many things about the zoom platform that are worse than Livestorm (managing permissions to mention one!)

Intuitive, high-quality next-gen webinar platform

Vorteile:

Livestorm is easy to set up. There's loads of functionality for hosts in the back end but fundamentally it's the quality of the videos and the ability for team members/hosts to "direct" a webinar, selecting which speakers to go full screen, when slides should go full screen, sharing video etc.

Nachteile:

There are a few simple things like a post-webinar survey that, while possible, needs a little more technical ability. I haven't really used the automation capabilities but I imagine once I try to we will be able to do things like this easily.

Go for it, cocorico !

Kommentare: I can really promote my business to a large panel of people, there is no download needed for the users, there is a unique and personal link for acces to the room for each attendee so i'ts safe !
I will also implement my livestorm page to my website with the program of my online meetings, I'ts very practical,

Vorteile:

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

Nachteile:

sometimes there is beugs, but they fixed it fast

Our Go To Webinar Software

Kommentare: We run a face to face training company. We couldnt train face to face anymore so it enable us continue to provide services in the current new norm. In the future we will be able to use it as an extension to our physical sessions too.

Vorteile:

An abundance of included features over and above the competition, no additional 'add-ons', were not fans of the 'Ryanair' menu type software services we just want it to include stuff. Simple user interface and good analytics integrations and analytics

Nachteile:

The support isn't instantly available if you have on the spot issues, but we have only had a need for this once in 6 months. The Current customization and design to white label are a little limited, as is the ability to shift and size broadcast windows to suit

Livestorm for Live Webinars

Kommentare: We and our users liked a lot, useful and a foundation for us on this situation

Vorteile:

This software fits with the way we wanted to broadcast our courses, easy to use, and great user experience. Clean and intuitive.

Nachteile:

We need private rooms to create the team´s exercises

Great web platform for webinar events!

Kommentare: Running our events through this platform has helped us continue to build our relationship and trust with our clients.

Vorteile:

The software is easy to use and requires no downloads. This is key for our clients who attend our events. With other software platforms, downloads are often necessary for it to function and many of our clients do not have these admin rights on their PCs. As the admin for this software I could not believe how well integrated everything was, Livestorm thought of almost everything you could need to seamlessly and professionally run webinar events. The event analytics are at your fingers tips evaluation.

Nachteile:

As we began to use the software we identified some improvements that could be made. These recommendations were made to Livestorm and implemented in short order. At this time I have no complaints!

Good Promise very appalling Product

Kommentare: Initial complaint was brushed of as a technical error.
Someone did call us to apologize and offer us a "compensation" only if we subscribed for one year !
Second support ticket was greeted with a message telling us their team was on a skiing holiday...
Last support ticket is still un-answered, whilst they imply that the sound issue was coming from our connectivity issue while the facts show that this is not the case.
This is a beta product, would definitely not recommend this app for a business webinar !

Vorteile:

Ease of use and online web interface is definitely the best feature of this app

Nachteile:

Very low conversion rates on webinar landing page! Very little custom personalization can be done on the subscription page Option to accept only professional emails made us lost subscribers of a listed company !! Listed company that had a domain nothing to do with public webmail domain. Voice quality when presenting a webinar with two users was catastrophic, the cause was not a connectivity issue but a bug with Livestorm that made it impossible to have two presenters have their mics on ! Chat notifications are on by default for the speakers resulting in an inaudible echo...

Overall Solid Product with Great Connectivity

Kommentare: We started doing webinars to discuss Recession-Proof Marketing. We report on the Return on Marketing Spend (essentially ROI) for our marketing programs, and we needed a platform to discuss how to do that, both for informational purposes and lead gen.

Vorteile:

Livestorm is great platform for webinars. They beat competitors like Demio by allowing you to customize the email notifications - both timeline and templates. Also, their Polling functionality allows for multiple selections; Demio only allows you to select one option at a time. Same functionality holds true for Custom Forms. Their integrations are also great. We have it connected to Pipedrive, where it searches first to avoid duplicates, and webhooks (which everyone should always offer). We've also connected it to Google Analytics - more on that in Cons.

Nachteile:

Unfortunately some of the tracking gets lost on custom emails. Also, the platform can be a bit difficult if you are a user trying to attend a webinar organized within your account (there's a drop down, but I seem to be the only person on my team who can find it). Also, I've had issues with turning off the notification sounds. I can click the button; sometimes they don't stop. One place Demio was better (I vetted about a dozen software options - it came down to Livestorm and Demio) was in onboarding. They have a fantastic walk through when you sign up.

The perceived hard, made Easy with Livestorm

Kommentare: The experience has been and on the few occasions we had some issues, the Livestorm customer care Team was prompt in resolving the issue and showing us how best to get the most out of the platform

Vorteile:

At Highlight, we need a platform to deliver Customer facing webinars that was easy to use, easy to setup and most importantly delivered quality webinars at a touch of the button. Livestorm was an easy choice. At Highlight, we deliver bi-weekly webinars to our community and each and everyone has been successful and well-received.

Nachteile:

There is nothing I can find fault with Livestorm.

Livestorm: Partnerships & progress

Kommentare: We realise that in a proper partnership with Livestorm we will be able together to cross pollinate your product across our vast network of industry and corporate connections.

Vorteile:

The Livestorm software is beneficial for our Council members spread across a huge regional and remote region of Australia, for connecting with national and international First Nation communities.

Nachteile:

The main feature we are seeking is the capacity as an Administrator to, with consent, mute a participants microphone or camera depending on what is happening on their side. We would also really appreciate the capacity to upload documents direct into the Meeting room chat area, not just public facing Dropbox etc.

Great Platform for Webinars

Kommentare: As an organization, we used Google Suites but signed on to Livestorm as Google Meet would not less us share/play a media file easily. Also, access control is non existent in Google Meet.

Vorteile:

Ability to easily share/play a video file without any audio or buffering issues. Ease of sending invites and tracking of who has unsubscribed. Ability to edit emails and the frequency that are sent out.

Nachteile:

Currently, there is no way to copy over the attendees from my previous webinar to my next webinar or even export to excel at least

Great Webinar software that's easy to use

Kommentare: We really enjoy using the platform and have every intention to continue using it into the future for our upcoming live and on-demand video events.

Vorteile:

I like the interactivity that the platform allows. We use the chat and polls section very successfully and get great interaction from our attendees. The landing page setup and automated emails makes setting up your webinars really easy.

Nachteile:

We integrated the Livestorm platform with our HubSpot CRM and while the setup process is simple and easy using the API, the ability to define the information transferred into HubSpot onto the contact record is limited to one section and only allows the webinar name to be input into HubSpot. The ability to choose the field to be populated and with what information would be helpful.

Livestorm is a comprehensive tool for mimicking social settings

Kommentare: It is a fundamental tool for fostering online collaboration. It has been essential; we brought together and connected teams from all departments. It is functional and has yet to cause any problems between staff members. It's fantastic, and I encourage you to make it your primary mode of communication because of the ease with which you can send messages whenever you want and initiate calls or video conferences with a simple mouse touch.

Vorteile:

One of the reasons I like Livestorm so much is that it makes it easy for me to get in touch with my coworkers and other people quickly. I like how the program is structured generally. It's simple to set up and provides businesses a streamlined procedure for managing and organizing online events. Companies can quickly contact more people, engage with them, and generate more leads with the help of Livestorm. My unique ability to communicate is in high demand.

Nachteile:

One issue I've encountered while trying to contact Livestorm requires quick attention: the connection frequently cuts off or disconnects during the conversation.

Livestorm is essential for continuing the advancement of technology

Kommentare: With Livestorm's platform of helpful tools on the dashboard, we've dramatically enhanced our web-based services, where we engage with clients via webinars. The software has made our communication much more pleasurable. I continuously sing the praises of this program because of how helpful it is in facilitating dialogue with clients and potential ones. I appreciate how useful it is.

Vorteile:

A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships.

Nachteile:

It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so.

It would be great if you...

Kommentare: We have manage to continue with our events, and led us to new options.

Vorteile:

It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use.

Nachteile:

Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files...

The perfect definition of what a webinar software is!

Kommentare: We can qualify faster all attendees and define who is already our clients or not. Thanks to that, we can develop digital marketing strategy to nurture them.

Vorteile:

When we decided to launch webinars, we were looking for an easy and fast using solution to attract leads from internet. We start to compare all solutions by selected the one who gather together: cost, free demo version, multi-speakers, screen shared, chat live, and mobile access. Livestorm brings all this tools and other ones we didn't expect as polls, ergonomic software, qualified data export, CRM integration, and repeatability of sessions.

Nachteile:

We do webinars to qualify leads and get data easily. The missing tool for us could be the one shot data export of all attendees. It will help us to export in one time the list of attendees with a duplicate checking.

All-in-one tool for meetings, (automated) webinars, events. Livestorm covers a lot.

Kommentare: Overall this is a solid tool for running different kinds of events/meetings, at a price that is correct for the features and service that you're getting. I would definitely recommend it if you're looking for a multi-purpose tool for your business.

Vorteile:

I like how you can use this tool for different types of meetings like normal video meetings, webinars, virtual events, automated webinars. You don't need multiple tools when you have Livestorm. This makes marketing easier as you can do everything from within one dashboard. The user interface is clean and modern. I like it and it makes using this tool a breeze. I also like the interactivity that you can add to your meetings and events, thanks to chat, polls, guest speakers/presenters, Q&A and other features. You can really spice up your event with these tools.

Nachteile:

While overall this is a good tool, I think the email notification functionality can be improved so that you have more control over the emails (reminders and other emails) that are sent out on your behalf. I'd like to see a "raise your hand" feature for attendees as well as having the ability to control the look & feel of the webinar/meeting environment (branding).

Amazing customer service. Dead simple platform that is loved by our customers.

Kommentare: It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties.

Vorteile:

It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products.

Nachteile:

Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement.

Just Works (without downloads!) and has Amazing Support,

Kommentare: With LiveStorm we are able to reach out to hundreds of customers at once and do live training. The live questions and the ability to have multiple admins on a meeting make it a great solution. It is built for the way the internet should work (seamlessly) and it does that job amazingly well.

Vorteile:

There is no need for attendees to download software - it just starts working. Attendees love to be a part of the conversation. The small issues I have had have been responded to quickly and professionally by the support team. There is excellent communication.

Nachteile:

Occasionally a user will have to refresh when video feeds switch so that their feed stays updated.

Livestorm is the only webinar platform I trust. Best experience so far with webinar software.

Kommentare: Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want.

Vorteile:

The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Very usefull and easy to use.

Vorteile:

This software is quite easy to use both for us who manage events and for users. The interface is clear and all information can be find quickly. Customer support is always ready to help and find solutions. It is very versatile and is suitable for both short and very complex events. The integrations with other different software are really useful

Nachteile:

Maybe some little features are missing (but which software doesn't need some extra features) , but this is very well compensate by the develop team that is always ready to listen to the advices, that as customers, we tell them. Furthermore, there are constant updates that make the platform more and more complete.

So easy and intuitive, for us and our customers!

Vorteile:

The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable. We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously. Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well.

Nachteile:

The quality of the recorded replays could be better, but they are working on it. Other than that, its all great!