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Vorteile:

Survey Solutions can accomplish this objective at 0 cost. It has been tested exhaustively and has been adept at exceeding expectations, from questionnaire design to survey management and enumeration.

Nachteile:

When it comes to the validation part its quite difficult difficult as i am not that much familiar with the c sharp.

Bewertungen zu Survey Solutions

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,3/10

Survey Solutions hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 86 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (86)

raj
raj
Associate Business Analyst in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use, cost effective and user friendly

5,0 vor 6 Jahren

Kommentare: architect: extremely all around composed interface, quick to make and refresh extensive polls, a considerable measure quicker than in other programming bundles - complex yet straightforward: a consistently developing rundown of reason custom-made survey segments and the punctuation make the section limit to building complex surveys structures extremely low, no compelling reason to thoroughly consider complex circles or tinker with identifiers - coordinated effort: capacity to at the same time work in a similar poll is awesome for joint effort crosswise over nations, exceptionally valuable amid configuration stage - client and information base, documentation: the help site and open polls are an extraordinary method to learn usefulness, find arrangements and gain from different encounters. All around composed standard areas like family part and utilization that you can reorder into your poll. Additionally, there is an abundance of top notch documentation. - questioner interface: natural plan, simple route inside the survey, and non-authorizing delicate checks. You can prepare field laborers specifically in Survey Solutions, no paper required. - remarking capacity incredible for giving and getting criticism from the field - paradata: the accessible para information is an extraordinary apparatus to screen the talking procedure. One can extricate talk with length and span, talking with speed, working hours, and so on

Vorteile:

Study Solutions has lured me by its adaptability, its strength and its overviews administration stage which is extremely easy to understand, rich and down to earth. It adjusts to client inclinations with month to month refreshes. What intrigues me most about Survey Solutions is its simplicity of learning. Easy to learn one doesn't should be a specialist in programming to outline polls on Survey Solutions. Moreover, great documentation and test poll formats are accessible to enable clients to take a snappy hand of Survey Solutions

Nachteile:

Study Solutions offers obviously numerous focal points. For me, this is really the best CAPI application that exists. On the off chance that there is something that ought to be enhanced, it is the accessibility of documentation in French. For sure, almost no guide in French exists. What's more, the Designer, the instrument for outlining the surveys is to a great extent in English, which does not profit the french-talking.

Sylvestre
Data Manager in Benin
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I dropped all other CAPIs. I've already completed 16 surveys with Survey Solutions from 2015

5,0 vor 7 Jahren

Kommentare: Survey solutions have allowed me to discover that a data collection can be done easily without being frowned upon, for me, it is the solution for the collection of data, it is the best.

Vorteile:

- Easy to use by non-programmer; makes questionnaire design very simplified - Data quality is guaranteed at each level of its workflow (from Designer to Interviewer); - Makes dealing the complex roster very easy; - Very convenience and user-friendly interface (designer and interviewer app); - Offline data collection; it's very useful in most of African countries with internet issues - Gives the HQ users control over the data collection process everywhere they are and with the browser of any device (smartphone, tablet etc') - Data can be reviewed instantly after synchronization - Reduces total cost of survey - Excellent support from the Survey Solutions team

Nachteile:

- No documentation in French for francophone countries - It will be very helpful if the Supervisor can work offline like the Interviewer

livia
Research Associate in USA
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey solutions is a user friendly easy to use platform to design surveys

3,0 vor 7 Jahren

Kommentare: Coding the survey is easier and more intuitive. The tester is a great tool to speed up the process.

Vorteile:

Easy to use (add sections, questions, validations), nice interface and each new feature is quite intuitive to pick up

Nachteile:

Updates are too frequent and sometimes interfere with the data collection activities already in the field

Lilian
HR Manager in Südkorea
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Experience Using Survey Solutions

5,0 vor 4 Monaten

Vorteile:

Data important and export features works well I like that we can customize the already existing templates There are great analytics and reporting features Survey Solutions is easy to use.

Nachteile:

Survey Solutions is powerful and hasn't failed us.

Ciprian Antoniade
Ciprian Antoniade
Vice Rector in Zypern
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very powerful platform for building and manage surveys. I have learned to use it in very short time.

5,0 vor 7 Jahren

Kommentare: Enhance the skills of design the surveys for official statistics.

Vorteile:

I like because is easy to install, to configure and to admin. Also, is very easy to use it, in respect of build complex questionnaires. Collaborative work is very important nowadays and Survey Solutions allows this feature. For designing the questionnaires are not necessary high knowledge of programming or web design. Everything is possible just with the mouse and light keyboard intervention. The possibility of using API in monitoring and admin of the platform is an important step forward to automatization the processes. For complex conditional questions you can use C#, but the basic logical conditions are enough, in general. So, in one platform you will have the CAPI, CATI and CAWI of surveys. Using the GPS capabilities of mobile devices you can have the possibility of geocode the responses in a very easy and intuitive way. The reports tools are included, but most important is that you can create customized reports by using the paradata. Without modesty, I could say that the Survey Solutions platform will become the standard for high quality surveys in the coming years. Together with R and Python, Survey Solutions will increase the capabilities of National Statistics Offices to build "in house" very powerful surveys, with low costs and time bound.

Nachteile:

It is to easy to use and the speed of developing new features is very high. The speed of maintaining the updates into the support materials should be the same.

Scott
Scott
Volunteer Information Management Mentor in Fidschi
Verifizierter Nutzer auf LinkedIn
, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent free survey tool with free hosting and great support

4,0 vor 6 Jahren

Kommentare: Thanks to survey solutions we have been able to convert a Fijian village household survey originally designed as a pen and paper interview to be performed using smartphones and tablets with minimal internet. The free hosting of the server also means we are not limited by the total lack of infrastructure in this area of the country.

Vorteile:

The significant amount of functionality available in the whole survey solutions ecosystem, all available at no cost. Ease of questionnaire design with validation and skip logic Free hosting of the survey server and the ability to do a local server if desired. Ability to do the surveys offline in areas that do not have internet connectivity. Great user interface for the interview and tester applications to ensure the survey process is as easy as possible Multiple language setup is not hard and enables seamless switching between languages in both the application and web interface. Fantastic support responsiveness. The youtube designer videos were very useful.

Nachteile:

There is no inbuilt data analysis. The formats available for export are not easy to use without either paid software or significant development time. Any changes to the survey, no matter how small (even translation or question tweak) will update the interview version, meaning the user must either export interviews performed with both versions and somehow externally merge them or else run with a suboptimal questionnaire to avoid this issue.

Asmelash
Asmelash
Survey Specialist in Äthiopien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have used Survey solution in household and agriculture surveys in many countries in Africa

5,0 vor 7 Jahren

Kommentare: 1. Reduced cost for the programmers. I can program my questionnaire now
2. minimizes data error. The validation and enabling conditions are helpful in minimizing data errors from the field.
3. The software has also survey management tool and this helped me to follow up data collection progresses remotely with out travelling to the field.
4. encourages team work. multiple people can program the CAPI at the same time on the same questionnaire
5. Responsibility of each team member is clearly defined.

Vorteile:

Simple to program Makes life easy for survey management easy to export data user friendly and not complicated for non programmers and field workers free of cost

Nachteile:

Highly dependence on Internet connection Need for offline programing and data backup (specially in some African countries the internet infrastructure is poor)

Andrej
Andrej
Principal Consultant and Survey Expert in UK
Verifizierter Nutzer auf LinkedIn
, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent CAI solution featuring one of the best user interfaces for interviewers I have seen.

4,0 vor 7 Jahren

Kommentare: It provides a reliable computer assisted interviewing platform, that has a very low entry threshold into development and a very steep learning curve. It has provided me with a means to capture very complex survey questionnaires and implement them in challenging environment with poor internet connectivity.

Vorteile:

Excellent interviewer interface; Very strong facility for dealing with complex rosters; Very low threshold into questionnaire development, while allowing for full power of C# in validation functions; Collaborative questionnaire development environment; It's free; Features free and fully supported cloud central database capture facility; Very strong support to data management on the server side;

Nachteile:

My cons are not so cons as they are a wishlist of functionality that would make this software even better. Lacking field supervisor app to manage the interviews locally while in the field and with no internet access; Inflexibility in using stored data to support the interviewing while maintaining the flexible allocation of interviews; Lack of question database support (neither public nor private); Lack of CATI functionality

CHINEDU
CHINEDU
Assistant Research Manager in USA
Verifizierter Nutzer auf LinkedIn
Marktforschung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My experience with survey solution has been very interesting. I hugely rely on this application.

5,0 vor 7 Jahren

Vorteile:

The scripting flexibility, making it easy for someone who has no background knowledge of computer programming to script and upload questionnaire on the application. I am also very excited about the supervisory role (Accepting and Rejecting of Interviews), which ensures the data that is sent to the headquarter is of good quality. Ability to restrict interviewers to the number of interviews you actually want to do per sector or enumeration. It also interests me to know that I can actually sit in a spot and monitor what is being on the field at the real time. Finally ability to download/export data in SPSS and STATA format

Nachteile:

1. The use of the internet to design questionnaire 2. Inability to download questions designed on rostering and those without rostering in a single data file

Antwort von World Bank Group

vor 7 Jahren

Thank you for your review! There are ways of including roster variables in the same data file as single variables, generally by giving each occurrence of the roster variables individual names (such as age_01, gender_01, educ_01..., age_02, gender_02, educ_02, and so on). Most analysts find this arrangement more cumbersome than merging the 2 files.

Clark
Clark
Survey Research Specialist in USA
Verifizierter Nutzer auf LinkedIn
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

excellent free solution that provides transparency during data collection

5,0 vor 7 Jahren

Kommentare: This product provides my organization with a FREE tool we can use with partners around the world with varying degrees of experience conducting CAPI surveys. I hope Survey Solutions sparks a drive toward standardization in features of CAPI software, to improve the quality of data collected in international surveys.

Vorteile:

- Easy to implement with organizations new to CAPI data collection - Great support from the WB Survey Solutions team -The Survey Solutions Designer takes the 'mystery' out of survey programming and makes this a feasible task for those without a significant programming background. - User friendly interface that is easy for interviewers to learn and use. - Easy to test and update questionnaires - Easy to review cases from multiple levels using multiple metrics at the same time. (i.e. supervisor reviews individual cases in the field and headquarters runs a report looking at aggregate data.) - The map report. Clients really like this feature! - Data export files in multiple formats. The files are clean and ready to use. - It's FREE and available to researchers worldwide

Nachteile:

- format of paradata output is somewhat cumbersome, and not as easy to work with as the response data output.

Makhanthane Stephen
Analyst Programmer in Lesotho
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The software works efficiently and effectively.

4,0 vor 7 Jahren

Kommentare: Timely data collection

Vorteile:

The software is very convenient and has user-friendly interface. Its very much easy to learn and develop applications with very few logic. It contains all functionalities required for conducting a survey. It makes supervision very easy and most importantly it allows only interviewers to edit data not supervisors. It has several data formats and data can be downloaded any time it is required. Support team works and helps fast

Nachteile:

I think it would be much better is data could be stored temporarily in the device during data capturing, so that in case the tablet gets broken before synchronization, we can be able to retrieve that data.

Khem
Associate, Data Analytics in Nepal
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It is easy to design and use. The best part is it's reliability and consistency of server.

4,0 vor 7 Jahren

Kommentare: Its capi with variety types of data can be captured. Synchronization instantly with hierarchy of data quality control. Reliable and consistent server.

Vorteile:

Reliable server, various types of data can be captured, language options and rosters are some best features.

Nachteile:

Less programming options, less support and resources for programming support. Moreover, add options for audio capture, add more video tutorials in youtube channel.

Eric
Research Assistant in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best experience ever in data collection! Very efficient in cutting out enumeration errors!

5,0 vor 7 Jahren

Vorteile:

Efficient Reduces total cost of survey Real game-changer in the industry! Makes data collection fun Helps eliminate errors that are caused by passive data recording Gives the researcher control over the data collection process

Nachteile:

Lack of a real-time dedicated technical support in questionnaire vetting and during data collection. variables generated during data export should be more specific...

Hiroyuki
Fellowship researcher in Japan
Forschung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Awesome

5,0 vor 6 Jahren

Vorteile:

Easy to use Free Good responses from the support

Nachteile:

I'm not sure whether the system around archiving of assignments is good. I feel it's inconvenient that I cannot remove an assignment.

Benson
Data management in Kenia
Landwirtschaft, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great software with excellent support team. Easy to manage surveys and a good version control .

5,0 vor 7 Jahren

Vorteile:

1.user friendly designer software supporting many question types 2.A flexible roster feature and the entire logic/rules capability to suit the needs of every user 3.examine the surveys and even send them back to device before submission into the server 4.excellent data export functionality 5.great support from the team

Nachteile:

1.no way to export the designer form to a database schema - the designer can be exploited for more functionalities 2.few data export formats - excel and csv formats have more users 3.

Antwort von World Bank Group

vor 7 Jahren

Thank you for your review! The questionnaire can be exported to DDI on the data export page, if that helps. There is also a data API that enables access to the data so managers can evaluate aggregated data on a customized bases.

Craig
Director of Monitoring and Evaluation in USA
Bürgerliche & soziale Einrichtungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Used Survey Solutions in remote parts of Tanzania and Kenya for 3 surveys. Superior product!

5,0 vor 7 Jahren

Vorteile:

Easy to do multi-language surveys Can do household rosters just as easily as paper Skip logic works well Free

Nachteile:

Need to ask World Bank team to set up server space, which they do promptly. All the features mean the learning curve is steeper than ODK, QuickTapSurvey, and KoBoToolbox (but also more powerful)

Uyen
Consultant in Vietnam
Marktforschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best choice for simple large-scale surveys

4,0 vor 6 Jahren

Kommentare: My organization have been using Survey Solutions for our household surveys and market research for nearly 2 years. Generally, I'm very content with the experience with Survey Solutions, as well as the support from the staff.

Vorteile:

- Free of cost - Very good service with prompt support - Very innovative with continuous updates

Nachteile:

- Some constraints in designing the questionnaire (linked the questions, have to mannually input one by one question) - The user interface is not very friendly, currently in the scrolling style which is not easy to track for the enumerators. Other software have the ability to swipe the screen to go to the next question, which will save time for the enumerators and reduce the risks of skipping any questions.

Tandin
ICT in Bhutan
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

its convenient for both Interviewer and headquarter to use

4,0 vor 7 Jahren

Kommentare: I on behalf of NSB have conducted so many surveys using the Survey Solution. it has really befitted a lot.

Vorteile:

It is quite Easy to use and above all it is provided for free. All the dash board are easily convenient to use.

Nachteile:

When it comes to the validation part its quite difficult difficult as i am not that much familiar with the c sharp.

Asadullah
PhD. Candidate in Deutschland
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

SS has eased my survey very much. It is a great tool, however, there is room for improvement.

4,0 vor 7 Jahren

Vorteile:

Off-line functionality, Easy to use features, Free of charge, Enough capacity to cover big surveys, Practice space in demo account,

Nachteile:

Not friendly with Persian characters, The interviewer app hangs from time to time, No backup in the main server in case of data loss from the individual servers, No Space for instruction at the beginning of the survey, No sound record system.

Antwort von World Bank Group

vor 7 Jahren

I will pass your language concerns on to our developers. Thank you for your review!

Kwasi
IT Head in Ghana
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Survey solutions is a remarkable tool for surveys. Its user friendly UI makes survey design so easy.

4,0 vor 7 Jahren

Kommentare: Powerful yet affordable solution for questionnaire design and survey implementation

Vorteile:

1. It has a powerful UI tool for designing questionnaire 2. Timely response by customer support 3. Great mobile app for offline surveys 4. User friendly interface

Nachteile:

1. Prefilling data for cascaded dropdowns not possible. 2. More information like number of answered/unanswered questions should be included on the interviews grid for easy filtering

Davian
Statistical Clerk in Antigua und Barbuda
Staatsverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Thanks to WorldBank team for make such a powerful survey software tool .

4,0 vor 7 Jahren

Kommentare: A more efficient means to conduct and gather data other than paper surveys

Vorteile:

Makes surveys easier than paper based once it has been design correctly. The software setup was made available via two modes cloud and local.

Nachteile:

When designing a questionnaire it is difficult to keep track of all the variables declared such as independent and dependant ones, hence I will an option that will show a mapping of any particular variable, giving the list of other variables that have link to other variables with enabling or validating conditions

Antwort von World Bank Group

vor 7 Jahren

If you create a PDF version of a questionnaire you can see the enabling and validation conditions that are used including the question references. I know this is not quite as convenient as a list of question dependencies, but it does include the same information. I hope this helps, and thanks for your review!

Alvin Ulido
Researcher in Indonesien
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Powerful enterprise-grade survey system for free

5,0 vor 6 Jahren

Vorteile:

The system is very powerful and versatile. I like the fact that Survey Solution is easy to scale up and has great functionality to monitor CAPI-based surveys with ease. Ability to save response offline is also greatly appreciated, especially when surveying indoor, as cellphone signal quickly gets spotty

Nachteile:

There is no feature to designate a question as required question (cannot be skipped).

Martin
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great software and always improving

5,0 vor 8 Jahren

Kommentare: This survey software is designed for CAPI surveys even in the most difficult to reach areas. It does not require an internet connection during interviews, and enables survey management to review data as soon as it is sent to the server. It provides a generous array of data quality reports, and gives survey managers the opportunity to reject data that are not correct. The only places you need to do any programming are for the skip pattern, or routing, and for validating responses. Even there, it is possible to use very simple logic to enforce consistency and accuracy in the field. Multiple languages are supported, and there is substantial online support available.

Arvin
Statistician in Philippinen
Verifizierter Nutzer auf LinkedIn
Umweltdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Survey Solutions

5,0 vor 6 Jahren

Vorteile:

Very easy to learn and use. The coding part is not that complex. This is a total solution for implementing small to large scale surveys.

Nachteile:

Some bugs on the Interviewer app during synchronization (solved thru update)

Donald
M&E Officer in Barbados
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great experience usability and learning curve very low for designing surveys

4,0 vor 7 Jahren

Kommentare: Currently using this platform for our surveys the support and use of the cloud servers, the ability to have a quick analysis turn around through the export features

Vorteile:

The platform is very easy to use and require little knowledge of advance functions for the creation of a very simple survey. Graphical user interface (GUI) nicely layout out with access to relevant features and functionality at a click away.

Nachteile:

Limited documentation on the available advance functions with examples, validation can be too complex with the use of the nested logical operators.