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Über Motadata ServiceOps

Eine Plattform, die geschäftliche Einblicke durch Echtzeitverarbeitung, Korrelation und intelligente Visualisierung von IT-Daten erhält.

Erfahre mehr über Motadata ServiceOps

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Motadata ServiceOps

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,1/10

Motadata ServiceOps hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 34 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (34)

Gaurav
Gaurav
Co-Founder & CIO in Indien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool to monitor networks.

5,0 vor 6 Jahren

Vorteile:

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

Nachteile:

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

Gaurang
CSO in Indien
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Servicedesk tool for Mid Size organization

4,0 vor 2 Jahren

Kommentare: We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.

Vorteile:

Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.

Nachteile:

I think it would be better if they also include third party patching as part of patch management

Jaykumar
Jaykumar
Senior Manager in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Motadata EMS

3,0 vor 6 Jahren

Vorteile:

Easy of use. GUI KPI for over all infrastructure.

Nachteile:

Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.

Manish
IT Manager in Indien
Baumaterial, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Motadata ITSM and NPM for IT Solution and Management.

5,0 vor 2 Monaten

Kommentare: Tool is good, easy deployment and cost effective comparable to peer tools.

Vorteile:

ITSM and NPM integration and All details in single dashboard.

Nachteile:

NPM and ITSM on different platform, needs to be on single platform.

Antwort von Motadata

vor 2 Monaten

Thank you so much for the kind words, Manish! We're thrilled you had a great experience with Motadata ServiceOps

Santosh
Executive in Indien
Logistik & Lieferkette, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Efficient and User Freindly

5,0 vor 3 Monaten

Vorteile:

1.Real Time update. 2.Visual Appeal. 3.Interactive. 4.Clarity and Simplicity.

Nachteile:

Process to close request which is time consuming and lengthy.

Antwort von Motadata

vor 2 Monaten

Thank you so much for the kind words, Santosh! We're thrilled you had a great experience with Motadata ServiceOps

Mayank
Mayank
Sr. Database Administrator in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease at finger tips for IT Pros

5,0 vor 6 Jahren

Vorteile:

Simplicity with full graphical view of organization.

Nachteile:

Linux based, maybe a little complex, but it's easy once you set it up.

rakesh
Director in Indien
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Management Software with Data Analytics build in

4,0 vor 6 Jahren

Vorteile:

Help us in correlating analytics for all our IT data. Turn IT into more productive . Help us in take correct and optimum decision in IT. Improved performance by using reporting. and ease of compliance. help us in finding RC analysis .

Nachteile:

It does not supports AAA feature, inbuilt radius and LDAP authentication for the wired and wireless network

alex
network manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Software has some advantages that others do not.

4,0 vor 6 Jahren

Kommentare: Firewall performance that no other tool offered by default.

Vorteile:

The thing that stood out for this application is the ability to report CPU/memory of Sonicwall firewalls. None of the other 6 tools we have tried were able to monitor firewalls that well.

Nachteile:

It doesn't have everything I want. Like switch configuration backups and network map's including VLANS like HP Procurve manager Plus. I miss it already.

Kapil
Regional Manager - Sales & Services in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall product is good. This is a good competition over the other International product.

4,0 vor 6 Jahren

Kommentare: Product for enterprise customers

Vorteile:

Multiple modules intergrated. Have all that is required for a enterprise customer. Can be customized as per user requirement.

Nachteile:

Awareness has to be created. Frequent webinar or event has to be arranged. More Sales and pre sales support required. Marketing the product to create end customer awareness.

RAJESH
RAJESH
CIO & VP - Digital Transformation Solutions, Head - Infra Managed Services & Pre Sales, Solutioning in Indien
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect product at an economical value

5,0 vor 6 Jahren

Vorteile:

Perfect monitoring tool for servers and network at an economical value. Excellent support which is a key for any successful product!!

Nachteile:

nothing at this stage, all looks good T this stage for a successful product and a great monitoring tooo.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best tool that provides great informative dashboards about organization infrastructure

5,0 vor 4 Jahren

Kommentare: best tool for knowing your organization infra health checks.

Vorteile:

It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc.

Nachteile:

Really I don't have any negatives, But I think there is some room for improvement in training and documentation.

Shane
Director in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing Product

5,0 vor 2 Jahren

Kommentare: Amazing Product

Vorteile:

Amazing Product to work with, it has all components for an Effective ITSM solutions

Nachteile:

None at this time - The Product works just superb

Pol
CIO in Philippinen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A well-featured product in economical price

5,0 vor 6 Jahren

Vorteile:

Well-oriented interface and tabs automated creation of the map for the host and as well as the analytics for collaborated report.

Nachteile:

Its not totally critical and it's totally normal to have such an issue like this, if you encountered new hardware need to generate a new MIBs for that and it takes a day for it to be done

Christopher
CTO in Singapur
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Motadata Service Ops Review

5,0 vor 2 Jahren

Vorteile:

Short learning curve using the product. Intuitive UI and dashboard Customizable fields as needed by each EU and reports

Nachteile:

Nothing I can think of that is not good about this product.

mohamed
delivery engineer in Ägypten
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

such an amazing experience as an overall

5,0 vor 6 Jahren

Kommentare: easing my work and helping me figure out too much things

Vorteile:

this software is a really helpful one it eases my work and it is so easy to work on such an amazing experience

Nachteile:

nothing till now it just helped me in my work and i did not figure out that i don't like either to fix the errors in the logs :)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Unified tool with log, flow and NMS in affordable licensing

5,0 vor 6 Jahren

Vorteile:

This tool has one single dashboard to monitor complete IT infrastructure. Unlike other tools in the market, in which I need to toggle between Windows to monitor logs & network devices

Nachteile:

As of now I am liking it. Good tool and is used by multiple member in our team.

syed ali
sales in Vereinigte Arabische Emirate
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

good

5,0 vor 6 Jahren

Vorteile:

Well-oriented interface and tabs automated creation of the map for the host and as well as the analytics for collaborated report.

Nachteile:

upport experience need to be better and issues should get resolved in shorter span of time. the portal should be more robust and stable

Chantha
Sale in Kambodscha
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Network monitoring

4,0 vor 2 Jahren

Kommentare: It is great service can help more with IT guys.

Vorteile:

yes Great software, It is easy for IT guys for monitor.

Nachteile:

Some part is not fix customer pain point.

Pushpendra kumar
Associate Account Manager - Sales in Indien
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Motadata is an IT analytics software platform that derives business insights by real-time processing

4,0 vor 6 Jahren

Vorteile:

By using a single application i am ables to do log managment, flow monitoring, reporting etc. This is the only platform that correlates, integrates and visualizes all sorts of IT data using native apps on a single platform for complete visibility across your dynamic infrastructure

Nachteile:

I like some more featues like unified dashboard and alerts. It processes any kind of log data generated from any source and analyze it to identify threats, trends and helps meet compliance standards such as PCI DSS, FISMA, HIPPA etc. It has ability to analyses the stored log for security and remove threats.

Minhaj
Sr. Technical Consultant in Indien
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I am in love with log management

4,0 vor 6 Jahren

Vorteile:

Log Management with multi source acceptance with multi format logs to analysis the nature of issue. Help-Desk like ticket management separate IT monitoring data from network devices, server instances, virtual machines, cloud deployments,

Nachteile:

event correlation is not that great Probes are limited to infrastructure only, need to move it to HCI and application layer as well, does not auto-discover devices. Need to configure each device want to monitor by creating a configuration file for that device.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bankwesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

All in one too helps save costs

5,0 vor 6 Jahren

Vorteile:

Ease of use. Customisable dashboard and reports.

Nachteile:

Nothing as such. Good tool, value for money.

KARTIK
Technical Director in Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

As a part of choosing right product for Tender which are released recently, We evaluated Motadata

3,0 vor 6 Jahren

Vorteile:

Flexibility, Customisation, Support, feature set, multi modules, supporting software and scalability.

Nachteile:

Requires reasonable hardware with software requirements, flexibility between multiple modules and overall end to end solution.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Good product at good cost, however need to work on SAAS Model and more competitive features

4,0 vor 6 Jahren

Kommentare: Management and monitoring of infra

Vorteile:

Dashboard is good and Consolidation is done in beautiful way probes are good for all the components

Nachteile:

event correlation is not that great Probes are limited to infrastructure only, need to move it to HCI and application layer as well

Muhammad
Technical Consultant in Indonesien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Motadata - Service Ops

5,0 vor 2 Jahren

Vorteile:

This product can make efficient management of tickets, assets and every helpdesk person, so that we can find out every detail on the case or device that we have.

Nachteile:

If we use workgroups and large numbers, we still haven't found an effective way of discovery agent

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Everything is in there features, etc. as far as

5,0 vor 6 Jahren

Vorteile:

Unified Solution , best fit to our healthcare organization. with a real time network assesment, bandwith monitoring, pricing is reasonable, server tracking and statistics.

Nachteile:

can think of anything, performance diagnostics are good. local pricing is quite reasonable, only management wise decision be given top priority.