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Über Linxup

Linxup GPS Tracking: Erlebe die enormen Vorteile von GPS-Tracking für dein Fahrzeug, deinen Fuhrpark oder deine Anlagen.

Erfahre mehr über Linxup

Vorteile:

It was very easy to use and navigate everything.

Nachteile:

It shows vehicles offline a lot, plug ins shows offline.

Bewertungen zu Linxup

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
3,7
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

7,0/ 10

Linxup hat eine Gesamtbewertung von 3,9 von 5 Sternen basierend auf 81 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (81)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great vehicle tracking solution for low cost

5,0 vor 6 Jahren

Vorteile:

Intuitive interface, uses Google Maps, easy to scale (and manage hundreds of vehicles).

Nachteile:

Mobile apps need updated and occasionally have issues with speed limits in certain areas.

Madison
Owner in USA
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Rental Company

5,0 vor 2 Jahren

Vorteile:

Integration and install were super easy. Switching from a similar product we had general knowledge of GPS tracking software; however, Linxup is a glorified version of what we were using. Not only is the real-time tracking with more frequent pings helpful, but being able to notify customers of boundaries crossed through SMS and maintenance logs make it that much better.

Nachteile:

Linxup was an investment compared to our last software considering the quantity of devices needed and seasonal operational aspect. In terms of GPS tracking it is very comparable, but Linxup definitely has the upper hand. At times, seems a bit complex for our business, but the real-time tracking with more frequent pings was the big catch for us.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Übersetzung und Lokalisierung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Do not use this company

1,0 vor 2 Jahren

Kommentare: it is clear for reading other review that the product is poor quality and often breaks i will never be using this company again

Vorteile:

nothing app glitches, and trackers regularly disassemble

Nachteile:

This is one of the worse companies i have ever done business will I'm a turo host and had 11 trackers. the trackers would often not work, I reached out to [sensitive content hidden] multiple time to fix my broken trackers and I did not hear back from him. I requested to cancel services because the service was so bad and the trackers were often not working and [sensitive content hidden] said "I do understand where you are coming from here, but that is not an accurate statement, and even if it were, I have already reduced the early termination fees in half from what you owe based upon the contract. " [sensitive content hidden] insinuated that I was a liar, 1 of my cars was actually stolen, i have records of speaking to the police around the time I reach out to [sensitive content hidden] to replace the tracker that was in that car. there is way better options the Linxup, there system regularly does not work. you are unable to get a hold of customer support to replace the item or ask questions........ the also took 2600 out of my account without letting me know. reach out to me if you would like proof.do not do business with them here is [sensitive content hidden] said when I told him i did not authorize them taking my rent money out of my account " Technically, it was authorized to be over twice the amount that was charged" [sensitive content hidden] Email as proof that I spoke to him [sensitive content hidden]

Tina
Construction Coordinator in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Central Confinement Review - Linxup

4,0 vor 5 Jahren

Kommentare: We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Vorteile:

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Nachteile:

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Jenny
Accountant in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cancelled Linxup over charges & alck of customer service

4,0 vor 3 Jahren

Kommentare: Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

Vorteile:

The features are easy to use, as is the reporting.

Nachteile:

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

Mark
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Unprofessional and Poor Quality

1,0 vor 5 Jahren

Kommentare: Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Vorteile:

It is very bad and never works with no support at all!

Nachteile:

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Antwort von Linxup GPS Tracking

vor 5 Jahren

Hi Mark - It looks like you've been a customer for almost two years with several devices, so we're distressed to hear that you aren't happy. We strive to delight our customers and are anxious to make sure you're satisfied. It looks like some of the issues you've been having include incorrect installation of the wired devices and Google map speed alerts. Karen, one of our customer support reps, recently sent you instructions to correct the wiring, but we'd be happy to provide additional assistance if you'd like to give us a call. Speed limit data comes from Google, but we do have an easy way to update that if they are reporting incorrect data on your common routes. Just to clarify, we do sell our devices without contracts being required and never switch customers over to contracts unless they request it. We did recently send a standard update to our Terms & Conditions, but that does not change the terms of contracts or month-to-month service.

Matthew
owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

rotten support, no managers to take care of problems

1,0 vor 2 Jahren

Kommentare: they fail on every level, no support, high cost, failing equipment, and slow tracking.

Vorteile:

not much, cost was higher then most. thought that would mean they would do a better job, NO ! they did not..

Nachteile:

They charged my card on file with out my permission. then it has been over a month and i have still not got my money back, tracking units failed within 2 months of being installed. wanted to charge to replace them, only two months old. , units continued to drain the main battery on the vehicle they were installed.

Danetta
GM in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Drains our vehicle batteries!

1,0 vor 2 Jahren

Kommentare: When I called customer service to report this problem they wanted us to have all our vehicles at our shop at the same time so they could troubleshoot. I explained that this was not possible as we have customers that have no air conditioning in central Texas and could not wait to have their AC's repaired so they could work on our trucks. I then tried cancelling the services since we were unable to use them and they refused to let us out of a contract that our dispatcher (which had no authorization to sign for this service) had signed for. So now I am stuck paying for a service we can not use and they made no attempt to rectify this situation. Not happy and will never recommend this company! I can not fathom treating one of our customers the way linxup has treated and continues to treat us.

Vorteile:

Nothing! I run a service company and can not have our vehicles down. This system consistently drained the batteries and left our techs stranded on multiple locations.

Nachteile:

Drains our vehicle batteries and leaves my techs stranded. We had to unplug cameras and are being forced to pay for it rather than letting us out of a bogus contract.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

poor customer service

1,0 vor 3 Jahren

Kommentare: If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Vorteile:

Tracking works ok. but support for issues is horrible

Nachteile:

If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Elias
Tennis Instructor in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
1,0 vor 7 Jahren

Nachteile:

I have been using Linxup for two years, now I tried to cancel my service, nobody returns my call.the GPS signal shows not accurate locations

Antwort von Linxup GPS Tracking

vor 7 Jahren

Hello Elias and thanks for reaching out to us on Capterra. After speaking with you on the phone about your account, we have refunded you, updated your GPS tracking devices, and canceled your account (as requested). We understand that you are moving and we want to wish you the best on your journey. Safe travels to you! Please let us know if there is anything additional that we can do for you!

Summer
Chief in USA
Religiöse Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Helpful monitoring

5,0 vor 2 Jahren

Kommentare: Not sure yet

Vorteile:

Size; durability , wireless signal strength

Nachteile:

Cons: battery life; unable to change temp from Celsius to Fahrenheit.Fairly costly for one monitor

Daron
President in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Linxup experience

4,0 vor 6 Jahren

Vorteile:

simple enough to use effective enough to provide needed information

Nachteile:

devices are not as reliable as they should be.

Antwort von Linxup GPS Tracking

vor 6 Jahren

Hi Daron, thanks for your feedback! We're interested to hear more about the issue you're experiencing or the specific problem you're trying to solve. I'm including my personal contact info to you directly and I'll be happy to get you in touch with the right person, based on what you're trying to solve. You can also feel free to contact our support team at 1-877-732-4980 at your earliest convenience.

Lewis
VP of Operations in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Linxup Comments

4,0 vor 6 Jahren

Vorteile:

The ability to get instant information.

Nachteile:

The inability to save route maps for future reference. I would like to save certain vehicle route maps.

Antwort von Linxup GPS Tracking

vor 6 Jahren

Hi Lewis - Thank you for the feedback! At this time you can't save a specific route to view on the map, but you can use Route Replay to go back and view routes by vehicle for at least one year. You can also download all data from routes to an excel file. We're passing along your suggestion to our product development team for consideration as an additional feature.

Norman
Owner in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always have to re sign in.

5,0 vor 5 Jahren

Vorteile:

It locates my trucks and I can put my jobs on the map so I know how close or far they are.

Nachteile:

I have a screen didicated to Linx up and I always have to re sign in every day or so. The passed routes do not stay available long enough.

Dennis
President in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5,0 vor 5 Jahren

Vorteile:

We are able to track our vehicles and monitor driving performance from anywhere. Its easily installed in any vehicle.

Nachteile:

I don't have any negatives to say about the product

Corey
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

4,0 vor 8 Jahren

Kommentare: We use Linxup for all of our fleet vehicles. The software, especially the mobile app helps not only with the location and routes of the vehicles but many of the other tools are very helpful. Warnings, notification of when a vehicle is used outside of hours, vehicle needs, etc. help with meeting our fleet needs. I recommend this product to others.

Vorteile:

Notifications

Nachteile:

Mobile App could be a little more user friendly when going from place to another in the app

David
Owner operator in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Linxup review

5,0 vor 5 Jahren

Vorteile:

I can track my crews which allows me to not have to call them to check where they are and also how much time is spent on any one job. I also like knowing if they are honest or not about where they have been during the day.

Nachteile:

One time I checked vehicles and the map showed one to be in a lake about 30 miles away, in one of my fishing spots no less.That particular truck had never been in that area. The next day it was fine. The route replay map can get too jumbled if they have been to the same place multiple times during the day. This makes it hard to click on all the stopping points because they are stacked on top of each other. I did have a problem loading the page for a while but it turned out to be a google chrome issue. I reset chrome to initial settings and have not had a problem since.

Jerry
Owner in USA
Textilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works well for us

5,0 vor 5 Jahren

Kommentare: Keeping out team honest through monitoring their driving performance. We also use the software to reimburse them for mileage per diems.

Vorteile:

This software is easy to use and comes in handy for tax time, calculating all the mileage is a breeze. It's also a great way to keep our drivers honest and safe by monitoring their speed, harsh braking, and rapid acceleration. Businesses need this software, and linx up does a great job.

Nachteile:

that it's not free :-). Other than that, there's not much to complain about.

JESSICA
OFFICE MANAGER in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product!

5,0 vor 8 Jahren

Kommentare: Quality is great, it's easy to use, customer support is always friendly and helpful when we can and have a question! I love we can track our mechanics and wrecker drivers and know their locations at all times and know they are getting to our customers in a timely manner. We love the dispatching feature, its great to use and we don't have to hassle with calling them and having to write the dispatch down!

Vorteile:

Dispatching feature

Nachteile:

route playlist

Antwort von Linxup GPS Tracking

vor 8 Jahren

Hello Jessica, Thanks for the reviewing Linxup GPS Tracking and we appreciate your candid feedback! We are glad that you find our solution easy to use and our customer support friendly! We strive for 100% customer satisfaction and love to make them happy! Thanks for your review and we appreciate the feedback!

Aaron
Property Maintenance Division Manager
, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

MONEY SAVER!!!

5,0 vor 7 Jahren

Kommentare: This is an absolute MUST for any service industry professional with multiple stops per day for multiple crews in multiple vehicles. We use it primarily in our lawn care. It's your "eyes in the sky". Our savings came from "idle time" and reduced "break time". The guys can't take extra breaks because we'll know about it. It stops moonlighting when we let trucks go home with guys for the night. We used to worry when someone wanted to use a truck over the weekend to"help a friend move" or "haul something away", now, we don't worry at all. We just get their address and their desired destination in the system and tell them there's a GPS in there. Then we look at the route the next day and pat him on the back or fire him! Totally worth it!

Vorteile:

Cost and ROI! With just one unit in one truck for 1 week, we saved enough money to pay for 3 units for a year!

Jonathan
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Software . Very Useful . Hardware Easy to implement

4,0 vor 5 Jahren

Vorteile:

Easy to order more trackers. Good tracking platform online. I like the Geofence Feature.

Nachteile:

I wish you could generate a report of total hours inside a geo fence over a given period of time . I don't think this is possible or not clear if it is. Occasionally the software would tell me check engine lights were on in vehicles when they were not .

eddie
CEO in USA
Geschäftsbedarf & -einrichtung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GPS Tracking

4,0 vor 5 Jahren

Kommentare: I have used the product for a years and really like the tracking and the app is easy to use.

Vorteile:

The ease of the app. I can just click the app and locate my vehicles.

Nachteile:

Route replay, I would like it if there was a faster way to view replay like an 30 minute, 1 hour and more replay options in lieu of having to put the dates and times.

Lynn
office asst. in USA
Regierungsbeziehungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

highly recommend

5,0 vor 5 Jahren

Kommentare: keeping up with employee location

Vorteile:

easy login, easy tracking, easy printing reports of each vehicle

Nachteile:

it shows vehicles offline a lot, plug ins shows offline

Jim
Rental in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I have not had to use customer support yet. Love this.

5,0 vor 8 Jahren

Vorteile:

Ease of use, easy to go through, I can run reports very easily for maintenance etc. Keep an eye on my trucks and drivers

Michelle
Controller in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Controller

5,0 vor 6 Jahren

Kommentare: From sales to installation to support services I've been promptly assisted anytime I've reached out, very easy to do business with your company.

Vorteile:

Ease of access by multiple users 24 hours per day, 7 days per week.

Nachteile:

Occasionally the item trackers glitch on the map view.